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All 507 Lijiang hotels

Pullman Lijiang Resort & Spa

5.0 of 5 Hotel   |   Shuhe Entrance Road, Lijiang 674100, China
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Pullman Lijiang Resort & Spa
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89%
Ranked #12 of 507 hotels in Lijiang
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Danobano Modesto, California
  • Overview
  • Reviews (130)
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130 people have reviewed this hotel

Traveler rating
    87
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
Modesto, California
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

best resort hotel I've seen in China , wonderful room ( villa ) good food , great staff. real luxury , peaceful place with great service comfortable and clean . thy get a five star on all points. I would love to stay here again !

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Hong Kong, China
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife's firm were having a retreat at the hotel and I tagged along as a spouse. The hotel has been described in other reviews so I will not repeat a description here. It rained most of the time we were there but an abundance of large umbrellas all over the hotel ensured we had one when needed. We were... More

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Jakarta, Indonesia
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I got a room on the 2nd floor which is overlooking the stunning view of the jade dragon snow mountain. The room is nice , modern and spacious. Most hotels in china is with small rooms and hard bed or pillows but Pullman keeps its standard. Staffs are friendly and helpful and they can arrange the taxi to Dayan old... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yoelitta, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our personalized service and attention to details. We always enjoy hearing about the things we do right, this allows us to... More

Hong Kong, China
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I just came back from a 5 day holiday at this amazing resort. The facilities were excellent and service of the staff was amazing. They handled every request with great efficiency and always with a smile. They seemed to remember every preference we had. we certainly will go back!!! No better way to recharge your batteries!!!

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear HansL573, thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and I know that I speak on the behalf of my entire resort team when I say, that we all truly appreciate your kind comments and to hear that we were able to meet your expectations in the commitment and... More

Munich, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

[INTRODUCTION] Visiting Lijiang and it's surroundings, we spent three days in this beautiful 5-star resort. The first thing that comes to mind is the layout and the flair of the hotel, elegantly combining Lijiang's old-town style with modern straight glass and metal surfaces. The hotel complex is comprised of low 1-2 story bungalows centered around a scenic, peaceful artificial lake.... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Lau W, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear... More

Melbourne
Top Contributor
81 reviews 81 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a two Bedroom villa for three night. Room layout is great, but lacks some basis needs....Kitchen area with a range hood, but no cooking options....No Wine Glasses in the room.. very limited Tea and Coffee options... no milk in the room for Tea.. but a lot of options for Chinese Tea... But on a positive side: Staff very... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Kiwiaway, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. We regret that some details in the living room area of your villa were not up to your expectation and I would like to share with you our high... More

Cleveland, Ohio, United States
Top Contributor
69 reviews 69 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stayed one night at the Pullman resort in one of the regular rooms. The first room we got had some AC issue and it was super hot when we went back after our disappointing visit to Shuhe Old Town. So we end up in a room with balcony on the 2nd floor. They may have mentioned that due to some... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear exzx, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I was most concern about the inconvenience you experienced with the AC in your room and I do apologize with all one`s heart. It is essential that we receive feedback like yours in order to identify both our strength and... More

Shanghai
1 review
5 of 5 stars Reviewed May 1, 2014 via mobile

Our family stayed six days at the Pullman Lijiang. We had a beautiful 2-bedroom villa with serene garden and stunning mountain view. The highlights for our children were the private hottub in the garden and to roam the scenic resort on the rented bikes. Shuhe is within walking distance but the hotel also offers a horse-carriage-shuttle that made the short... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mjb D, first of all my apologies for replying so late to your valuable feedback and comments in TripAdvisor and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our personalized... More

Shanghai, China
1 review
5 of 5 stars Reviewed April 15, 2014

I, my wife and our two children, boy and girl aged 10 and 12, stayed for three days at this resort. The villa was superb, and was well beyond what we had expected. The staff was 100% service-oriented and took care of our every need. The GM is a German fellow who is a seasoned pro and obviously took a... More

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dir-marcomlijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear ClarkExpat, Thanks for taking time to post this review about Pullman Lijiang Resort & Spa. We are very glad to know you and your family enjoyed your stay with us in April. We feel appreciated for your recommendation and look forward to welcoming you and your family again in your next visit in Lijiang. More

Palma de Mallorca, Spain
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

We stayed in one of the two bedroom villas, that's a good option when travelling with children. Great location, Shuhe within walking distance. Hotel also provides a shuttle service via horse carriage to that village, that's great fun for kids.

Was this review helpful? Yes 1
dir-marcomlijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Enjoy8888, Thanks for taking time to post this review about Pullman Lijiang Resort & Spa. We are very glad to know you and your family enjoyed your stay with us. Pullman Lijiang is located adjacent to Shuhe Old Town which may take you 15 minutes walk from the resort to the old town. We provide free horse carriage service... More

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Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
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Also Known As:
Pullman Lijiang Resort And Spa
Pullman Lijiang Hotel Lijiang

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Lijiang #3 Romantic Hotel in Lijiang #4 Luxury Hotel in Lijiang #8 Family Hotel in Lijiang #33 Best Value Hotel in Lijiang
Hotel Class
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 
Number of rooms
130

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