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Pullman Lijiang Resort & Spa

#9 of 681 Hotels in Lijiang
Certificate of Excellence
5.0 of 5
Hotel website
Shuhe Entrance Road, Lijiang 674100, China
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Pullman Lijiang Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #9 of 681 Hotels in Lijiang
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Stephanie C Shanghai, China
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167 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Pullman Lijiang has an idyllic setting with Jade Dragon Snow Mountain directly in your site as you enter. The Madera spa is to the right of the entry and if you do not stay, go to this most unique spa with indoor and outdoor treatment rooms. The breakfast buffet is fantastic but only topped by the Chinese restaurant. The... More 

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Perth, Australia
Top Contributor
50 reviews 50 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Pullman Lijiang Resort and Spa offers mainly villa type accommodation spread out in its relatively extensive grounds. There is a low rise building next to the main reception building that holds its more standard rooms. The minute you walk through the pillared foyer framing the Jade Dragon Snow Mountain in the background, you know that you have arrived at... More 

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear EricPerth_Australia, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery, especially our Housekeeping and concierge service and... More 

Beijing
1 review
4 of 5 stars Reviewed April 6, 2015

It is a very beautiful resort and the view of the Jade Dragon Mountain is spectacular. Service in the restaurant is painfully slow, but people are friendly and when the food finally reaches the table it is really good. If you travel with smaller kids, it is too far to walk to the next restaurant or anywhere outside the hotel.... More 

Review collected in partnership with Pullmanhotels.com

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Weloveholidays2015, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. I am very glad to hear that you have enjoyed your stay with us in one of our peaceful villas, which combine Naxi architectural exteriors and contemporary interiors and... More 

Shenzhen, China
1 review
5 of 5 stars Reviewed March 31, 2015

Very well maintained Resort hotel. Good location in walking distance to Shuhe old town. The “In Villa Barbecue” is a must do. They set up a small buffet in your villas cord yard and have chefs and staff serving, truly 5 star! They also do a weekend barbecue at the lakeside. I didn’t try it, but the arrangements looked very... More 

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mathias E, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear... More 

Beijing, China
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

I went to Lijiang at the end of October and stay at Pullman in one of the villa! Just stunning, luxurious and cozy! I was with my parents; we originally planed to stay only 1 night but extended our stay as we loved the property and their warm service! We went for dinner in their all-day-dining and in their Chinese... More 

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear AurelieSWF, It was an absolute pleasure receiving your kind comments following your stay with your family at Pullman Lijiang Resort & Spa. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success... More 

Shanghai, China
1 review
5 of 5 stars Reviewed January 18, 2015

We have stayed for 3 Nights very nice and friendly welcome at the Frontdesk. Overall very nice and friendly employees. When we booked a Tour, very helpful and very good explaine about the area. Houskeeping very good the room was done very nice and always clean. We have had always a very good international breakfast,a great varity on the Breakfastbuffet... More 

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear HeinzS, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback and comments. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success is due to the actions of very special individuals who work to... More 

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

This was my first visit to Lijiang and Yunnan Provence, the first time at this hotel and it was for me a absolutely unforgettable holiday and nicest stay I ever had, at the Pullam Lijiang Resort & Spa. Not only that thes villas are just gorgeous and so comfortable, all the resort associates have been extremely nice, attentive and helpful,... More 

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Si Hong L, It was an absolute pleasure receiving your kind comments following your stay at the Pullman Lijiang Resort & Spa. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success... More 

Kunming, China
1 review
5 of 5 stars Reviewed January 6, 2015

We stayed in on of the gorgeous one bed room villas with our own courtyard, including hot bath! The privacy was incredibale and all the other facilities of our villa just outstanding! The location of the hotel is just perfect, very quiet and still near to the old town Shuhe. And just unique, the horse carriage of the hotel taking... More 

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear LL Z, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us in one of our peaceful villas, which combine Naxi architectural exteriors and contemporary interiors and also the breathtaking view of the snow mountain from all... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2015

It's a good thing that this hotel is not next to Old town! Stay here for three nights in one bed room villa, which means private garden for personal suntan area. The third time that we came to Lijiang, so not interested in old town or other scenic spot. We spend most of our time in villa enjoying room service... More 

Was this review helpful? Yes
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Edgar Figero, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. I am very glad to hear that you have enjoyed your stay with us in one of our peaceful villas, which combine Naxi architectural exteriors and contemporary interiors... More 

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