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All 556 Lijiang hotels

Pullman Lijiang Resort & Spa

5.0 of 5 Hotel   |   Shuhe Entrance Road, Lijiang 674100, China
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Pullman Lijiang Resort & Spa
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Ranked #11 of 556 Hotels in Lijiang
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Freda A
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140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a 10-day business trip in China, decided to add several nights to explore this town. What a treat - stunning beauty with great views of Jade Dragon Snow Mountain from my deluxe room on the 2nd floor of this resort property. Loved the open floor plan of the room with option of sliding doors for privacy in the bathroom.... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 4 weeks ago

My company brought together our clients in China, altogether 34 people, for a meeting and social gathering in late August and had picked Pullman Lijiang for it. The event was from 20 August till 23 August and I was the event manager. Now I would concluded our event was a successful one with our clients and ourselves very happy with... More

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Beijing, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 19, 2014

I stayed with my family (kids are 1 and 4) here for 8 days and all of us enjoyed the stay very much. We stayed in a 2-bedroom Villa with 358 sqm and it was very enjoyable to have so much space for a great rate and the large terrace / garden is great for the kids to play around.... More

Was this review helpful? Yes 1
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Dolmala, I am personally extremely astonished and thankful having received your very detailed, comprehensive and encouraging feedback and I know that I can speak of my entire team when I say, that we truly appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery! We always enjoy hearing about the things... More

Shanghai, China
Top Contributor
56 reviews 56 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed August 16, 2014

We are staying at the Banyan Tree & my friend recommended the Pullman Lijiang so we decided to go for a late lunch today, August 16th at the Western Restaurant since after 3 days of eating authentic Chinese dishes we were craving for western food. The dining experience was really not pleasant - the Tagliatelle with Beef pasta we ordered... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Sonny Ang, Thank you very much for your valuable feedback and I am very disappointed to hear that the quality of food in our All Day Dinning Restaurant XI did not meet our usual high standards and that you were not satisfied with the staff response after the incident with the credit card handling. We sincerely apologize for the... More

Alice Springs, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 14, 2014

This is a rather new hotel in Lijiang. Although superbly appointed as Pullman Hotels always are the architecture and ambience is cold. Built entirely from drab grey stone and concrete I really felt something was missing here. Everywhere you look is just cold grey stone. With so much colour in Lijiang, I personally think some brightly coloured Chinese decor could... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear outbackphotographer, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback. We deeply regret in learning that you feel the architecture and ambience is cold. Allow me to point out, that our low-rise designer resort is inspired by Naxi ethnic minority architecture and blended... More

Guangzhou, China
1 review
5 of 5 stars Reviewed August 6, 2014

The resort is located at the entry of Shuhe town with easy access. My room was nice and cozy and the views were stunning and the staff are very helpful! I love the bar next to the outdoor pool. Open a Champagne with firends to enjoy the relaxation of removed from the hustle and bustlewill be one the best moments... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear EmilyT, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback and we truly do appreciate your kind comments. I totally agree with you when you say to relax from the hustle and bustle – our slogan is: Check in – Chill out! And... More

Modesto, California
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2014

best resort hotel I've seen in China , wonderful room ( villa ) good food , great staff. real luxury , peaceful place with great service comfortable and clean . thy get a five star on all points. I would love to stay here again !

Was this review helpful? Yes
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Dano bano, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback and we truly do appreciate your kind comments. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback... More

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 16, 2014

My wife's firm were having a retreat at the hotel and I tagged along as a spouse. The hotel has been described in other reviews so I will not repeat a description here. It rained most of the time we were there but an abundance of large umbrellas all over the hotel ensured we had one when needed. We were... More

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h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Pjacko, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback and comments regarding your stay. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence and I will share your most favorable sentiments and... More

Jakarta, Indonesia
Contributor
19 reviews 19 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

I got a room on the 2nd floor which is overlooking the stunning view of the jade dragon snow mountain. The room is nice , modern and spacious. Most hotels in china is with small rooms and hard bed or pillows but Pullman keeps its standard. Staffs are friendly and helpful and they can arrange the taxi to Dayan old... More

Was this review helpful? Yes
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yoelitta, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our personalized service and attention to details. We always enjoy hearing about the things we do right, this allows us to... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

My wife and I just came back from a 5 day holiday at this amazing resort. The facilities were excellent and service of the staff was amazing. They handled every request with great efficiency and always with a smile. They seemed to remember every preference we had. we certainly will go back!!! No better way to recharge your batteries!!!

Was this review helpful? Yes
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear HansL573, thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and I know that I speak on the behalf of my entire resort team when I say, that we all truly appreciate your kind comments and to hear that we were able to meet your expectations in the commitment and... More

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Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Phone Number:
Location: China > Yunnan > Lijiang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
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Also Known As:
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa

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