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All 454 Lijiang hotels

Crowne Plaza Hotel Lijiang Ancient Town

5.0 of 5 Resort   |   No.276 Xianghe Road, Old Town District, Lijiang 674100, China
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Ranked #4 of 454 hotels in Lijiang
A recent review
3 of 5 stars reviewed 4 days ago
Julie R Oxford, United Kingdom
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439 people have reviewed this hotel

Traveler rating
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    13
    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

The design is very well done to resemble the traditional buildings of the (rebuilt) ancient town. The beds were very comfortable and the bathroom luxurious; the housekeeping services were also spot on. The place was quite empty when we stayed, making for a slightly curious atmosphere about the place. The breakfast buffet appeared to offer a great choice at first... More

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CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear Guest, Thank you for choosing Crowne Plaza Lijiang Ancient Town during your recent visit to Lijiang and sharing your precious comment with us. we sincerely apologize for the inconvenience brought to you. We have shared the above matters to our Food and Beverage department and Fitness Center. We will take actions to improve our services. I hope we’ll have... More

Shanghai, China
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

From the second you step onto the expansive property, you know you've found something great. This hotel just oozes luxury (and without the accompanying price tag). Service is impeccable, the concierge is very knowledgable and helpful and the rooms - WOW! The only let down was the quality of food and restaurant service. Other than that I would highly recommend... More

Was this review helpful? Yes
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear Guest, Thank you for taking the time post a comment after your recent stay at Crowne Plaza Lijiang Ancient Town. We are very glad to read that you enjoyed the time at our hotel , we are also notice the feedback about restaurant service and food and will take actions, I hope we’ll have the opportunity to welcome you... More

Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Theme of Hotel was excellent with good views of the mountain and located adjacent to the Old town of Lijiang. Reception area as you step in has a 'Wow' factor. Rooms were large and well equipped. They only give 4 bottles of complimentary water and surprisingly they did not provide any complimentary local puer or green tea. There is a... More

Was this review helpful? Yes
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear Guest, We are truly delighted to know that your recent visit to Lijiang and your stay at Crowne Plaza Lijiang Ancient Town.Thanks for your comments with us, it;s our pleasure to provide the warm service to our guests, we are looking forward to welcoming you back in the future. Yours sincerely, Director of Sales Andy Zeng More

Stockholm, Sweden
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Many 5 star ranked hotels in China are Not by international standard 5 star. But this is. The hotel has a fantastic staff and service in every detail You feel that this is a hotel that must be run with good Management.The interior design and the atmosphere is very nice. This is a hotel that I want to come back... More

Was this review helpful? Yes
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear Guest, Thank you for taking your time posting such a wonderful comment for Crowne Plaza Lijiang Ancient Town . It’s great to hear your positive comments and that you enjoyed our interior design and service. Looking forward to welcoming you back in your next visit in Lijiang. Yours sincerely, Director of Sales Andy Zeng More

Asheville, NC
Top Contributor
58 reviews 58 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would give this a 5+ except for the food which is limited for a western palate. Having been in China for 2 weeks this was a perfect end to an active tour. The hotel is beautiful. The time spent designing this hotel really paid off. The detail work was beautiful. Around every corner was a new treasure to behold.... More

Was this review helpful? Yes
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear Guest, Thank you for taking the time post a comment after your recent stay at Crowne Plaza Lijiang Ancient Town. We are very glad to read that you enjoyed hotel environment and service, we are also notice the request about western palate and will take actions, I hope we’ll have the opportunity to welcome you back soon for a... More

Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

The hotel is set in the southern gate to Lijiang ancient town and accupies more than 50,000 square m., with great landscape, water tunnels and falls within the hotel. The rooms are a bit dark and the staff speak poor English. Despite this fact they tried hard to be helpful. Danny, of the Concierge office, assisted me to find a... More

Was this review helpful? Yes 1
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear guest, Thank you for sharing your stay experience with us. We appreciate receiving the direct feedback and it is always shared with our team. We will enhance the training and improve our staffs' English spoken level, ensuring that we provide all our guests an excellent experience. Welcome to travel back. Yours sincerely, Director of Sales Andy Zeng More

Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 27, 2014

Background: N0 of guests: 3 (husband, myself, mother-in-law) Booking: 5 nights Pro: lovely grounds, nice large rooms Cons: service was sub-par. 1) arrival tea disguised as advertising for their restaurant. 2) booking was for 3 people. Yet 2 out of 5 nights the hotel only provided toiletry enough for 2 people. Had to remind them for 2 days for them... More

Was this review helpful? Yes 1
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear Guest, thank you for taking the time to share with us your feedback. We deeply regret that you have had an unpleasant experience while staying at our hotel. We have taken note of your comments, and have discussed them with our management. We will enhance the training and improve our service quality, ensuring that we provide all our guests... More

Jeddah, Saudi Arabia
Top Contributor
101 reviews 101 reviews
26 hotel reviews
519 helpful votes 519 helpful votes
5 of 5 stars Reviewed February 24, 2014

We spent three night in a suite room (1621 ) that is 100 m in size with a great view of the snow mountain that is half an hour away . The staff were great although their English is less than average . We took a gulf carte tour of the property . The city is a romantic spot .... More

Was this review helpful? Yes 3
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear guest, thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us. We look forward to your next stay with us and continuous support in the near future. Yours sincerely, Director of Sales Andy Zeng More

Corvallis, Oregon
Contributor
18 reviews 18 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 20, 2014

A great luxury resort blending in harmoniosly in to the surrondings. A great deal of thought went into designing the main building which houses the lobby, restaurants, bar and meeting rooms. The floor to ceiling glass provides a wonderful view of the Snow Dragon Jade Mountain looking north. The staff at the front desk and the concierge were absolutely wonderful... More

Was this review helpful? Yes
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear Guest, thank you so much for choosing Crowne Plaza Lijiang Ancient Town and sharing the comment with us. We are proud of our team deliver superior service for our guests. And our staff will be excited to read your compliment. With your support, we can be better. Welcome to travel back to Lijiang and we would be thrilled to... More

Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 31, 2013

Before Trip, I had the highest expectation for this property. Location is great just beside the Old Town, Daiyan, however, no one mentioned that, if you are on a holiday, you do not wish to be woken up by the horning sound from the main buzzing street in front of the property. Properly we are down with luck, or being... More

Was this review helpful? Yes 2
CPLijiang A, Director of Sales at Crowne Plaza Hotel Lijiang Ancient Town, responded to this review

Dear guest,thank you for taking the time to post feedback from your recent stay at our hotel. We appreciate receiving the direct feedback and it is always shared with our team. And we sincerely apologize for the inconvenience may bring you. I also want to take this opportunity to let you know that we will enhance the management of hotel... More

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Additional Information about Crowne Plaza Hotel Lijiang Ancient Town

Address: No.276 Xianghe Road, Old Town District, Lijiang 674100, China
Phone Number:
Location: China > Yunnan > Lijiang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 454 hotels in Lijiang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crowne Plaza Hotel Lijiang Ancient Town 5*
Official Description (provided by the hotel):
Set amidst a sprawling 51,000 square meters of lush greenery, Crowne Plaza Lijiang Ancient Town is strategically located in World Cultural Heritage listed Lijiang , Yunnan Province. Situated inside Ancient Town with direct vehicular access to and from the main street, the hotel's architecture and interiors reflect strong influences from the unique Naxi/Dongba culture with a hint of contemporary touches woven strategically into selected public areas. It is a leisurely 5 minute walk to Sifangjie (Square Market), the hub of Ancient Town and a 30 minute car ride to Lijiang Airport. Crowne Plaza Lijiang Ancient Town is an ideal hub for conferences and meetings and is equipped with impressive business-friendly facilities, multimedia visual systems, telecommunication systems and a series of Successful Meeting products.Elegant guest rooms with Naxi/Dongba ethnic charm along with first-class recreational facilities, attentive and courteous services, the Crowne Plaza Lijiang Ancient Town ill make your stay an unforgettable experience. ... more   less 
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