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Banyan Tree Lijiang

5.0 of 5 Yuerong Road, Shuhe, Gucheng District, Lijiang 674100, China
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Certificate of Excellence 2014
Banyan Tree Lijiang
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Banyan Tree Lijiang
Banyan Tree Lijiang
Banyan Tree Lijiang
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685 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • Chinese (Simplified) first
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  • All months
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    (180)
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    (180)
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    (176)
  • Dec-Feb only
    (149)
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Isle of Wight, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Such an exquisite situation at the foot Mt Yulong,close to both old towns and easy access from the airport.Outside city centre but within walking distance of old town reflecting the ancient culture and as walking back in time. Excellent base to explore Yunnan and its environs especially Tiger Leaping Gorge I stayed with my son and my husband over Christmas... More 

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The view of Yulong snow mountain from the entrance is breathtaking and the whole compound is quietly serene. We traveled in a group of six and celebrated my mother and father-in-law's birthdays during our stay. The hotel generously arranged birthday greetings made of leaves and provided us with free cake and wine. The discreetness exercised by the check-in staff made... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice resort no doubt, but at this price point I would expect nothing less than perfection. So does it deliver? We had a two bedroom villa, which was significantly bigger than our own apartment, two bedrooms, one living room, two study rooms, two bathrooms and a big kitchen grouped around a private courtyard with a whirlpool... More 

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Limecury, Thanks for taking the time to post your experience on Trip advisor! I appreciate all feedback, both good and bad as it enables me to get a true insight into the guest experience at the time. I will certainly share your comments with the team. We have a plan to finally address the heating issue later this year.... More 

Chengdu, China
1 review
5 of 5 stars Reviewed 3 weeks ago

Every moment at Banyan Tree Lijiang is a great satisfaction. You can see the Mt. Yulong covered with snow everywhere in the hotel. Especially the Spa can offer you an amazing experience and comfort! Winter feels surprisely good to go there!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Thank you so much for the positive feedback! we look forward to the chance to welcome you back. Nigel Fisher General Manager More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel's location in Shuhe is much more peaceful than raucous Lijiang, with the views of Jade Dragon Mountain from the restaurant framed by the pagoda and pond are spectacular. Stayed for a few nights February last year, when it was still pretty cold - unlike many places the Banyan tree was properly heated, which was a major point in... More 

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Rich L, Thanks for taking the time to write a review of our property. I like to receive all feedback, both good and bad, as it gives me an idea of what is really happening in the resort in the eyes of the guest. I noted your comment regarding the rooms being slightly tired. As I write this we... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a Deluxe Garden Villa. Villa is not as luxurious as we expected a Banyan Tree to be, having stayed in other Banyan Tree properties before. We were surprised to find that the Villa is still using an old fashion 21 inch box TV and that bedsheets are rough. Water pressure is weak so having a rain shower defeats... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Mabel N, Firstly, Thank you for taking the time to post a review regarding your recent stay in Banyan Tree Lijiang. I appreciate all feedback both good and bad as it enables me to get a snapshot of the guest experience as it really is at the time. I do apologise for your disappointments. Happily I can report that... More 

Shanghai
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Banyan Tree has a famous reputation and this property is tending towards living off it's past reputation. Certainly with the range of 5 star options in Lijiang, this property is starting to look faded and past it's best. On the plus side, the location is lovely. Tranqill views of the mountain and the layout of the rooms assures privacy. The... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Wawrick John F, Firstly, thank you for taking the time to post your comments regarding your recent stay at Banyan Tree Lijiang. I offer my sincere apologies for the shortcomings you encountered. Having just recently been appointed as General Manager for the property, I appreciate your candid and honest comments about your experience and do appreciate the positives, taking... More 

S'pore
1 review
5 of 5 stars Reviewed 5 weeks ago

This is our third stay in a banyan tree property and we had a wonderful stay. The manager was very kind to upgrade us to a garden villa on our last day and the hot outdoor jacuzzi was heavenly. Everything was great!

Review collected in partnership with BanyanTree.com

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Oslo, Norway
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014

Good location and very relaxing. Stunning view and athmosphere. This is a beautiful resort. Separate courtyards. The reception staff was very helpful to our Group, and we had MANY questions! We will definetely come back again.

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Magnolia Z, Public Relations Manager at Banyan Tree Lijiang, responded to this review

Dear Mona B, Thank you very much for your sharing and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared. We thank you again for the time taken and truly appreciate your feedback. Kind regards, More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

Located just outside Suhe ancient town which is quieter than the main ancient town, with restaurants and shops more suited for us. We enjoyed our one night stay thoroughly on 14th November, well designed villas, efficient and pleasant staff (especially reception and concierge), scenic lake mirrored blue sky during the day, pagoda lit up at night is romantic, good quality... More 

Was this review helpful? Yes
Magnolia Z, Manager at Banyan Tree Lijiang, responded to this review

Dear StoneBlue8, Thank you very much for your observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and make initiate corrective action for any areas that we have failed to... More 

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Additional Information about Banyan Tree Lijiang

Address: Yuerong Road, Shuhe, Gucheng District, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Banyan Tree Lijiang 5*
Number of rooms: 115
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Also Known As:
Banyan Tree Lijiang Hotel Lijiang
Banyan Tree Hotel Lijiang
Lijiang Banyan Tree Hotel
Hotel Style:
#2 Spa Hotel in Lijiang
#3 Luxury Hotel in Lijiang
#3 Family Hotel in Lijiang
#7 Romantic Hotel in Lijiang
#28 Best Value Hotel in Lijiang

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