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Banyan Tree Lijiang

5.0 of 5 Yuerong Road, Shuhe, Gucheng District, Lijiang 674100, China
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Certificate of Excellence 2014
Banyan Tree Lijiang
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Banyan Tree Lijiang
Banyan Tree Lijiang
Banyan Tree Lijiang
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688 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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    (181)
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    (176)
  • Dec-Feb only
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Shanghai Region, China
1 review
5 of 5 stars NEW

We stayed at the Banyan Tree Lijiang over New Year's and had a spectacular experience. Exceptional service, great view, good food, luxury accommodation... The Food & Beverage team put together a terrific cooking class for us that began with an afternoon trip to a local's house where we picked vegetables out of her home garden and selected a live chicken... More 

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear RM1788 So glad to hear that you had an enjoyable stay with us. Thanks for taking the time to post these comments. We look forward to welcoming you back at some time in the future. Sincerely Nigel Fisher General Manager More 

Shanghai Region, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

You should be careful of this hotel and the workers here. I recently got my credit card number stolen. Now I don't believe in coincidences and read enough about credit card theft to know how easy it is to steal someones numbers when they're not looking. Its a five star hotel...why would i look....But anyways while the general manger was... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear sobu00, Thank you for taking the time to post your review on Trip Advisor. As we addressed this issue at the time of your stay in our hotel, for the benefit of the readers of this article, I have included below the email follow up I sent to you following our investigation. "...Good Morning Ms XXX, Further to our... More 

Isle of Wight, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 27, 2015

Such an exquisite situation at the foot Mt Yulong,close to both old towns and easy access from the airport.Outside city centre but within walking distance of old town reflecting the ancient culture and as walking back in time. Excellent base to explore Yunnan and its environs especially Tiger Leaping Gorge I stayed with my son and my husband over Christmas... More 

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Thank you for your Kind comments! We look forward to welcoming you back at any time. Nigel Fisher General Manager More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 22, 2015

The view of Yulong snow mountain from the entrance is breathtaking and the whole compound is quietly serene. We traveled in a group of six and celebrated my mother and father-in-law's birthdays during our stay. The hotel generously arranged birthday greetings made of leaves and provided us with free cake and wine. The discreetness exercised by the check-in staff made... More 

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Thank you very much for your kind comments! We take pleasure in looking after all our guests. Be sure to return some day, Kind regards, Nigel Fisher General Manager. More 

Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2015

This is a very nice resort no doubt, but at this price point I would expect nothing less than perfection. So does it deliver? We had a two bedroom villa, which was significantly bigger than our own apartment, two bedrooms, one living room, two study rooms, two bathrooms and a big kitchen grouped around a private courtyard with a whirlpool... More 

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Limecury, Thanks for taking the time to post your experience on Trip advisor! I appreciate all feedback, both good and bad as it enables me to get a true insight into the guest experience at the time. I will certainly share your comments with the team. We have a plan to finally address the heating issue later this year.... More 

Chengdu, China
1 review
5 of 5 stars Reviewed January 4, 2015

Every moment at Banyan Tree Lijiang is a great satisfaction. You can see the Mt. Yulong covered with snow everywhere in the hotel. Especially the Spa can offer you an amazing experience and comfort! Winter feels surprisely good to go there!

Review collected in partnership with BanyanTree.com

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Thank you so much for the positive feedback! we look forward to the chance to welcome you back. Nigel Fisher General Manager More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2015

The hotel's location in Shuhe is much more peaceful than raucous Lijiang, with the views of Jade Dragon Mountain from the restaurant framed by the pagoda and pond are spectacular. Stayed for a few nights February last year, when it was still pretty cold - unlike many places the Banyan tree was properly heated, which was a major point in... More 

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Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Rich L, Thanks for taking the time to write a review of our property. I like to receive all feedback, both good and bad, as it gives me an idea of what is really happening in the resort in the eyes of the guest. I noted your comment regarding the rooms being slightly tired. As I write this we... More 

Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2015

Stayed in a Deluxe Garden Villa. Villa is not as luxurious as we expected a Banyan Tree to be, having stayed in other Banyan Tree properties before. We were surprised to find that the Villa is still using an old fashion 21 inch box TV and that bedsheets are rough. Water pressure is weak so having a rain shower defeats... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Mabel N, Firstly, Thank you for taking the time to post a review regarding your recent stay in Banyan Tree Lijiang. I appreciate all feedback both good and bad as it enables me to get a snapshot of the guest experience as it really is at the time. I do apologise for your disappointments. Happily I can report that... More 

Shanghai
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 31, 2014

Banyan Tree has a famous reputation and this property is tending towards living off it's past reputation. Certainly with the range of 5 star options in Lijiang, this property is starting to look faded and past it's best. On the plus side, the location is lovely. Tranqill views of the mountain and the layout of the rooms assures privacy. The... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Wawrick John F, Firstly, thank you for taking the time to post your comments regarding your recent stay at Banyan Tree Lijiang. I offer my sincere apologies for the shortcomings you encountered. Having just recently been appointed as General Manager for the property, I appreciate your candid and honest comments about your experience and do appreciate the positives, taking... More 

S'pore
1 review
5 of 5 stars Reviewed December 25, 2014

This is our third stay in a banyan tree property and we had a wonderful stay. The manager was very kind to upgrade us to a garden villa on our last day and the hot outdoor jacuzzi was heavenly. Everything was great!

Review collected in partnership with BanyanTree.com

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Additional Information about Banyan Tree Lijiang

Address: Yuerong Road, Shuhe, Gucheng District, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Banyan Tree Lijiang 5*
Number of rooms: 115
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Also Known As:
Banyan Tree Lijiang Hotel Lijiang
Banyan Tree Hotel Lijiang
Lijiang Banyan Tree Hotel
Hotel Style:
#3 Family Hotel in Lijiang
#3 Spa Hotel in Lijiang
#5 Luxury Hotel in Lijiang
#6 Romantic Hotel in Lijiang
#31 Best Value Hotel in Lijiang

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