We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Lijiang

#8 of 681 Hotels in Lijiang
Certificate of Excellence
Hotel website
Yuerong Road, Shuhe, Gucheng District, Lijiang 67410, China
Special Price
More For Less
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Banyan Tree Lijiang
Professional photos View all
Browse nearby
Banyan Tree Lijiang
Add Photo Write a Review

737 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    459
    218
    40
    11
    9
See reviews for
101
166
12
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (737)
  • Mar-May only
    (212)
  • Jun-Aug only
    (199)
  • Sep-Nov only
    (176)
  • Dec-Feb only
    (150)
All months
hualien
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed two nights in a 2 bedroom jet pool villa in mid July. It being the rainy season in summer, we did not see the snow capped Jade Dragon Mountain from our room even though there was supposed to be great view from this room type. However, we made good use of the jet pool in the evenings. The... More 

Was this review helpful? Yes
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Mariatan, Thank you for taking the time to give us your feedback concerning your recent stay with us. I am happy that you had an enjoyable experience. I noted your comments regarding the jaccuzzi heating and have passed this through to our engineering manager to ensure it has been taken care of. A pity you didn't get to dine... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Went there in October 2010. Thinking back, I've never been to anywhere else in China with such a memorable experience. There's an outdoor jacuzzi next to the entrance area of our villa. I remember chilling in it, facing the snow filled jade dragon mountain right in front of my face, sipping wine in the bubbly hotel jacuzzi. Can imagine It's... More 

Was this review helpful? Yes
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Dor C Happy to read yourvreview; many happy memories. It was our pleasure to have you staying with us. Hope to see you again some day. Kind regards, Nigel Fisher General Manager More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Location is Ok, far from old city, biggest attraction of Lijiang. Rooms were nice, large and clean. Not much to do around and in the hotel. No pool, no activities. Services are ridiculously overpriced for the region and area. Spa massage was over $ 200.00 US. Small tasting size ice cream served in a paper cup was over $ 10.00... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear AG2220 Thank you for posting your account on Trip advisor. I am sorry to hear that you were disappointed by your stay with us. Please accept my apologies for this. I am aware that your evening check in was slower than usual due to only one staff member being at the desk and that you had many queries at... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015

Nice spacious and lot of privacy..the staffs was helpful and upgraded me to a pool villa. It is a bit way out and another old town can be a bit far.it is very quiet and dark of you were to walk back from the old town at night. Breakfast spread was good. Recommend for couples who want romantic and privacy.

Was this review helpful? Yes
Magnolia Z, Public Relations Manager at Banyan Tree Lijiang, responded to this review
Google Translation

尊敬的宾客: 您好,我们非常荣幸您能选... More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2015 via mobile

My bf and I wanted to come in for a spa treatment after a day of biking in jade dragon snow mountain. We came in via our rented bikes and got severely harassed by the security guard. He said we could not come in with those, and that banyan tree is closed off to the public. I was kind of... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Jessie Z, Please accept my sincere apologies for this very negative experience with our security guard. I can assure you this is an isolated incident which however we will treat with the seriousness it deserves. We certainly welcome all to Banyan Tree Lijiang and this kind of action does not help our cause! I do appreciate you bringing it... More 

Singapore, Singapore
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 6, 2015

the views are what you see on the pictures and websites. go for the Premium pool villa alto you will not likely use the pool . the rest of the rooms are garden views which offers very little excitements. 100 points for the views.

Was this review helpful? Yes
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear ShawnLee, Glad you liked the view! Hope the rest of the hotel product and service exceeded your expectations. Kind regards Nigel Fisher General Manager More 

Horgen, Switzerland
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 4, 2015

Beautiful location but the resort needs refurbishing. The Banyan Tree in Lijiang has a great location with magnificent scenery. Absolutely stunning! The outside area around the ponds and the temple is beautiful. The rooms unfortunately are tired and need to be refurbished. This is according to management planned in the next months.

Was this review helpful? Yes
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Stephanie B, Happy you enjoyed your stay with us. We are planning to systematically refurbish our pool and Jacuzzi villas later this year. This will be done in a staged and non intrusive way so as not to disturb other guests. We look forward to having you back with us again in the future. Kind regards, Nigel Fisher General... More 

Singapore
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 3, 2015 via mobile

Banyan Tree quality and standard is assured. However we were very pleasantly surprised by the house keeping team. We went for day trip and it rained heavily. We came back to our villa expecting everything to be soaking wet, instead our cloths were nicely hanged up in the wardrobe and our shoes stored away well. Second surprise was they send... More 

Was this review helpful? Yes
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Thanni999, Thank you so much for taking the time to pass on your comments to us. I will certainly share your kind remarks with the housekeeping team. Best regards, Nigel Fisher, General Manager More 

Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Each unit comes with a living area and a small walk out garden. We were simply awed when shown to our room in the evening when we arrived. Who knows it could be better the next morning waking up to the magnificent view of Jade Dragon Snow Mountain. Private tour was arranged foe me and my partner to Jade Dragon... More 

Was this review helpful? Yes 1
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Agnes B. So happy to hear you had an enjoyable stay with us. We look forward to seeing you again sometime. Sincerely Nigel Fisher, General Manager More 

Tucson, AZ
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 23, 2015

Stunning property with spectacular views and the garden villa we stayed in was an outstanding room. Overall service was excellent, but we had a very poor experience in the Chinese restaurant. After our initial order, we were never checked on. Our rice order never arrived and I had to literally walk out of the dining room to let someone know.... More 

Was this review helpful? Yes
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Ralph099, Please accept my sincere apologies for the bad service in our Chinese restaurant. I have taken this up with my food and beverage manager as well as the restaurant manager. This is not a reflection of the usual standard of service and should be consistently good. Again I apologise for your disappointing experience. I am happy that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

505 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (454)
Viewed
Hotel & grounds (50)
Viewed
View from room (27)
Viewed
Room/suite (87)
Viewed
Dining (16)
Viewed
Bathroom (10)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (6)
Viewed
2:53
Videos (1)
Viewed
Other (256)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Room/suite (14)
Viewed
Business center/function rooms (5)
Viewed
Pool/beach area (3)
Viewed
Bathroom (2)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lijiang hotels
The Bivou
#1 of 681 in Lijiang
5.0 of 5 stars 155 reviews
Gucheng District
Lijiang Spiritual Utopia Hotel
Show Prices
Show Prices
Show Prices
LUX* Lijiang
#3 of 681 in Lijiang
5.0 of 5 stars 41 reviews
Grand Hyatt Lijiang
#7 of 681 in Lijiang
4.5 of 5 stars 20 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay