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All 519 Lijiang hotels

Banyan Tree Lijiang

5.0 of 5 Hotel   |   Yuerong Road, Shuhe, Gucheng District, Lijiang 674100, China
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Ranked #8 of 519 Hotels in Lijiang
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lim L Basel, Switzerland
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660 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Basel, Switzerland
Top Contributor
57 reviews 57 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lijiang has always been one of my favourite travel destinations in China and hence I have been here 4 times now over the last 5 years and this was my third stay with Banyan tree Lijiang. Whilst I am a little disappointed that Lijiang, its various old towns and landscape have unavoidably became more built-up and commercialized over the years,... More

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Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

With the Yulong mountain as a backdrop, the Banyan Tree resort doesn't need much to be special. Overall, it is a great resort. Everything you expect from a 5 star property. My friend and I had decided on spending a lot of time out of the resort so we chose the Deluxe Garden Villa. When we checked in, we were... More

Was this review helpful? Yes 1
Michael T, General Manager at Banyan Tree Lijiang, responded to this review

Dear Meiling_9, Thank you very much for taking the time to share your experiences at the Banyan Tree Lijiang and of course, most importantly, for choosing us as your home in Lijiang. We are delighted that generally you were very satisfied with the stay and the resort but we have also taken very seriously, your comments about certain deficiencies that... More

Shanghai, China
Top Contributor
56 reviews 56 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We highly recommend Banyan Tree Lijiang - the villa we stayed in had a private pool that can be heated & is wonderful The service is spotty but the team is trying to do their best & I think that is what matters the most The breakfast buffet though is really a mass market place with people shoving each other... More

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Michael T, General Manager at Banyan Tree Lijiang, responded to this review

Dear SonnyAng, Thank you very much for your very positive observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and make initiate corrective action for any areas that we have... More

Singapore, Singapore
Top Contributor
80 reviews 80 reviews
36 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed at several banyantree properties, I must say this particular one at Lijiang is very well run. The staff are well-trained. I arrived feeling dizzy n a little nauseous. A staff told me it is probably due altitude sickness (Take this condition seriously please) n immediately served me a warm cup of ginger tea. N it helped me almost... More

Was this review helpful? Yes 1
Michael T, General Manager at Banyan Tree Lijiang, responded to this review

Dear mordecai12, Thank you very much for your very positive observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and make initiate corrective action for any areas that we have... More

Beijing
1 review
5 of 5 stars Reviewed 4 weeks ago

The room arrangements, the location, the pool, the tea in the room, the services at Banyan Tree Lijiang were just wonderful! My son and I had a great four-night stay there, perfectly relaxed and refreshed afterward. The view of the Yulong Snow Mountain, the pool, the tea, and the serenity of the surroundings were the among the best that we... More

Review collected in partnership with BanyanTree.com

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Michael T, General Manager at Banyan Tree Lijiang, responded to this review

Dear WeihongNi, Thank you very much for your very positive observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and make initiate corrective action for any areas that we have... More

Shanghai, China
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Really disappointed with the experience. It is not worth the money. We spend 2 nights there for a quick getaway. While the villa with the spa pool was nice and quiet, the food and service was really 3 star and below. The package was a Romance package, and the total bill came to CNY 9138, including a bottle of EVIAN... More

Was this review helpful? Yes 2
Michael T, General Manager at Banyan Tree Lijiang, responded to this review

Dear Dancan118, We read with regret the disappointing experience at Banyan Tree Lijiang. Unfortunately for you, during your stay we had a very high occupancy with families due to the school holidays and obviously with many children. We truly empathize your sentiments about the noisy breakfast which certainly was not conducive for your expectations of a quite stay. We have... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 3, 2014

The hotel resort is very nice. Many water features , a beautiful garden well looked after and friendly staff. The rooms are nicely furnished , but a bid run down with some many years in service . We had a beautiful view on the mountains. We appreciated the tea selection in the hotel rooms. Service is a bid slow as... More

Was this review helpful? Yes 2
Michael T, Manager at Banyan Tree Lijiang, responded to this review

Dear Travellnside, Thank you very much for your observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams , we also seriously look and make initiate corrective action for any areas that we have failed to meet your expectations. We thank you again for the... More

Chengdu, China
1 review
5 of 5 stars Reviewed July 28, 2014

great experience.The front desk was very nice,gave us lots of advice to enjoy the leisure life in lijiang. The room was very clean and sweet.we had a wonderful time in Banyan tree,we will definitely came back with our families,

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Michael T, Manager at Banyan Tree Lijiang, responded to this review

Dear Einhe, Thank you very much for your very positive observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared.Looking forward to welcome you back to Lijiang in the near future. More

Chengdu, China
1 review
5 of 5 stars Reviewed July 28, 2014

I think all of the staff in the hotel were very nice,they smiled to me and gave me their best service.I could feel that some of them serviced me what i want before i told them,so that they gave me some surprise. I will choose Banyan Tree if I go to Lijiang in the future. Thanks for all the staffs.

Was this review helpful? Yes
Michael T, Manager at Banyan Tree Lijiang, responded to this review

Dear Wang D, Thank you very much for the time taken and your very encouraging and positive comments. I will share your comments with our associates who will be very grateful that their work has been appreciated. We sincerely hope that you would visit Banyan Tree Lijiang sometime in the future and enjoy our facilities and services once more. Thank... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 3, 2014

The receiving of guest from the front desk was friendly and helpful. Room was clean and well positioned as they allocated a mountain view on the second floor. Waking up each morning overlooking the famous Jade Dragon snow mountain was amazing. The mountain looks different each morning and evening. The service standards: not really up to par to the other... More

Was this review helpful? Yes
Michael T, General Manager at Banyan Tree Lijiang, responded to this review

Dear guest, We thank you very much for the time taken to share your experiences and of course for staying at Banyan Tree Lijiang. As much as are happy that you generally had a good experience, we are disappointed with the fact that your experiences with our Food and Beverage areas in terms of food quality and service, specifically the... More

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Additional Information about Banyan Tree Lijiang

Address: Yuerong Road, Shuhe, Gucheng District, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Banyan Tree Lijiang 5*
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Also Known As:
Banyan Tree Lijiang Hotel Lijiang
Banyan Tree Hotel Lijiang
Lijiang Banyan Tree Hotel

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