We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 128 Jiuzhaigou County hotels

InterContinental Resort Jiuzhai Paradise

4.0 of 5 Hotel   |   Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added InterContinental Resort Jiuzhai Paradise to your Saves list
InterContinental Resort Jiuzhai Paradise
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
IHG Booking.com Travelocity
and 8 more sites!
89%
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 19, 2014
alicheng Singapore, Singapore
Write a Review

1,016 people have reviewed this hotel

Traveler rating
    463
    433
    77
    27
    16
See reviews for
54
41
7
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 19, 2014

We were here during the Christmas season in 2013. It was a wonderful stay except for the food at the restaurant. I think the pastries and bread are fine albeit limited. But hey, it was sufficient for us and if you aren't too picky about the selection, I think you will find that the food quality is acceptable. Food in... More

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. We are so glad to learn that you were taken very good care of and are delighted to hear that you enjoyed your stay with us. We have passed on your comments to the hotel team. It was indeed our pleasure to have you as our... More

Shanghai
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 17, 2014

It's the most disappointing hotel in the world. The hotel is designed badly, the rooms are disgustingly dirty, the food is worst that the road side restaurants, the service is beyond terrible. I complain to the front office and all they tell you that this is what you get. I emailed intercontinental hq and their reply is that they will... More

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise. Please accept our sincere apology for any inconvenience caused while you were here with us. Most guests responded favorably regarding hotel architectural design and food, and we are sorry they did not meet your expectation. We would like to respond to you personally, could you please email us a... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 10, 2014

I'm so glad I booked this hotel from 1-7 Nov 2013. It was snowing and the scene was incredibly beautiful and surreal. The hotel is HUGE and very cold during winter. However, there are lots of retail stores to purchase warm clothing and shoes (in case you came ill prepared). The room is beautiful, huge and spacious with plenty of... More

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience during your recent stay at InterContinental Resort Jiuzhai Paradise. We are pleased to know that you appreciated the environment of our hotel, an aspect of our hotel that is preferred by many guests. You encouraging review will help us constantly improve our service and facilities to... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 5, 2014

Not sure why so many complaints about Chinese people do not speak English in China. Just a thought: maybe it would be a good idea to carry a dictionary or learn a few useful words of the language of the country you visit. I make a habit of doing this as well as carrying a dictionary when I travel abroad... More

Was this review helpful? Yes 2
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and share your thoughts with us. Thank you for your understanding and tolerance on the language. It is our great pleasure to have you stay with us, and we look forward to welcoming you back to us in the near future. Lilian Li Distribution &Relationship Marketing Team More

LOS ALTOS
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 27, 2013

Very impressive glass ceiling in the lobby. Beautiful hotel and rooms, but inadequate heater in winter no matter how we tried to adjust the room temperature. We traveled with a group tour. All the other members also complained. Bring extra clothes to sleep in winter. Food is good.

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and share your feedback with us. We sincerely apologize for the inconvenience caused in your previous stay. We have taken note of your feedback and will take necessary actions to ensure guest having an enjoyable stay. We hope that you will experience the changes in the near future. Lilian... More

singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 25, 2013

Have spent 2 nites here on 14-15 Dec. The hotel design is very interesting, which using the model of the traditional houses of Jiang tribe. The hotel buffet is pretty decent as well , comparing to the usual hotel buffet in china. The only minus point is as per those previous reviews, the hotel is freezing cold. In such a... More

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience during your recent stay at InterContinental Resort Jiuzhai Paradise. We truly appreciate your kind comments on the hotel structure and the buffet. Your kind words of praise will certainly be passed along to our F&B team. We look forward to seeing you again in the future..... More

Singapore, Singapore
Top Contributor
91 reviews 91 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 23, 2013

Wonderful hotel. Nothing short of fascinating. Visited in winter and it is very cold. Heating is non existent. Worth a visit. The room's heater does not work well. The architecture is very ambitious. Everything is tastefully designed. The buffet restaurant has a wonderful spread be it breakfast or dinner.

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and sharing your feedback with us. Our hotel is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. We look forward to welcoming you back... More

Mexico City, Mexico
Top Contributor
79 reviews 79 reviews
66 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed December 22, 2013 via mobile

It is considered to be one of the most luxurious hotels in Jiuzhaigou. It is very big and has a big swimming pool and a few other hot pools. The hotel is poorly heated both in the lobby and rooms. It's so cold that we couldn't sleep well. We called and the front desk said all the standalone heater were... More

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise. Please accept our sincere apology for any inconvenience that caused while you were here with us. We would like to assure you that we have pass your feedback to hotel management and concerned department and corrective actions have been taken. We hope you would give us a chance in... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013

While walk in the hotel, with transparent ceiling, chill wind blow into the lobby and garden area, this hotel is recommended for luxury leisure travel. Snow mountain view from the room balcony, garden outside lobby with pond and duck swimming around, spa, convenient store and winter shop located inside the hotel compound, basically you can get everything you forgot to... More

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you very much for staying at InterContinental Resort Jiuzhai Paradise. We are pleased to know that you appreciated the environment of our hotel, an aspect of our hotel that is preferred by many guests. You encouraging review will help us constantly improve our service and facilities to a higher level. Thank you and we hope to welcome... More

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 16, 2013 via mobile

As it was winter, we decided better to be safe than sorry and booked Intercontinental Jiuzhai for 3 nights. No complaints about the hotel, rooms were cosy with great views. No major issue with cold in the rooms. No regrets with our choice of hotel. It is a good place to go back to at the end of the day... More

Was this review helpful? Yes 1
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at InterContinental Resort Jiuzhai Paradise. We are glad to know that our rooms helped in making your visit comfortable. Thank you once again for your review and we look forward to an opportunity to welcoming you back to us in the near future. Lilian... More

Been to InterContinental Resort Jiuzhai Paradise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Resort Jiuzhai Paradise

Also Known As:
Intercontinental Resort Jiuzhai Paradise Hotel
Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County
Intercontinental Jiuzhai Paradise
Intercontinental Hotel Jiuzhaigou
Address: Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
Phone Number:
Location: China > Sichuan > Jiuzhaigou County
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Jiuzhaigou County
#3 Best Value Hotel in Jiuzhaigou County
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Resort Jiuzhai Paradise 4*
Official Description (provided by the hotel):
InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Orbitz, Priceline, Agoda, Ctrip DaoDao, Asiatravel.com Holdings, Hotels.com and Venere so you can book your InterContinental Resort Jiuzhai Paradise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage InterContinental Resort Jiuzhai Paradise, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.