We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 136 Jiuzhaigou County hotels

InterContinental Resort Jiuzhai Paradise

4.0 of 5 Hotel   |   Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added InterContinental Resort Jiuzhai Paradise to your Saves list
InterContinental Resort Jiuzhai Paradise
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
88%
Ranked #1 of 136 hotels in Jiuzhaigou County
A recent review
3 of 5 stars reviewed 4 weeks ago
CeciliaM626 Charlotte, North Carolina
  • Overview
  • Reviews (1,031)
  • Photos (556)
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

1,031 people have reviewed this hotel

Traveler rating
    471
    435
    80
    28
    17
See reviews for
54
45
8
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Unique architecture with beautiful scene. The room was worn out and cold. The restaurant were quite pricy. RMB60 for a small dish of scrambled eggs, ouch! However, didn't have any other choice, the hotel was closed to nowhere. 40 mins drive from the preserve. No shuttle bus, had to get a private chaperon. My comment looks like quite negative, but... More

Was this review helpful? Yes 1
Lizzy F, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and sharing your opinions. The hotel is designed with elegant Zang and Qiang culture characteristics. You will be easily to witness the local culture inside the hotel. We provide shuttle bus to Jiuzhaigou. You can contact the concierge to reserve it. We will forward your opinions about the dishes... More

Suzhou, China
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

My wife and me stayed for 3 nights in this Intercontinental Hotel. Upon arrival with a taxi a bellboy immediately helped us with our luggage. Check-in was fast with english-speaking staff. My membership card was recognized and I received a free room upgrade. Internet is also free if you are a member. We stayed in room 5707. A fantastic room... More

Was this review helpful? Yes 2
Lizzy F, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Member, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your stay experience with us. We're glad to know that your stay was a good one. We will forward your opinions to the related department. We truly expect you to come back again. Have a good day! Lizzy Fan Distribution &Relationship Marketing Team More

Shanghai, China
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 8, 2014

The hotel is built in a forest, and therefore, environment is really good with woods surrounding it. The decoration is in unique local Zang style. The different restaurants are quite nice. We tried Si Chuan hot pot, as well as Si Chuan dishes, and both were delicious The room, though, requires better maintenance. The original room we checked in was... More

Was this review helpful? Yes 1
Lizzy F, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise. The hotel is designed with local Zang and Qiang style. You will feel exotic culture inside an international hotel. We're sorry to know the problems you have encountered in the guest room. We will forward your feedback to the Housekeeping department to follow up. We truly hope you can... More

Mississauga, Canada
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 8, 2014

A real Paradise. . Staying in this spectacular hotel has been an experience I never thought I would have. Luxury, friendly, professional service and above all unique. . If you ever go to China for leisure or business you must take few days and stay in this resort

Was this review helpful? Yes 1
Lizzy F, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise. Thank you for addressing us as the Real Paradise. We're honored to meet your needs and highlight your journey in Jiuzhaigou. Our hotel is located in the beautiful famous scenic spot Ganhaizi. It is truly a wonderland of leisure or business. We sincerely hope you can come back again.... More

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 19, 2014

Monitory Video records shows I haven't taken bright yellow purse out after my check in on May 10th. I am staying because of our team meeting event. During my stay, I haven't taken my purse out to any other location. Hotel staff called to confirm this point as they have gone through the monitory video of my activities. Hotel staff... More

Was this review helpful? Yes 1
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Member, Thank you for staying at InterContinental Resort Jiuzhai Paradise. We are very sorry to hear that you lost your purse during your stay. We would like to further discuss the matter with you. We hope that despite your disappointment on this occasion, wel will have the opportunity to welcome you back to our hotel sometime in the near... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 29, 2014 via mobile

The location is stunning, the rooms are now a little dated, the service mixed. Some examples. Having paid for Club facilities, we were informed that the Club lounge was not available as it was out of season, despite the Jiuzhai Valley park being in peak season. No spa facilities available until after 18h00. The entertainment consisted of disinterested dancers who... More

Was this review helpful? Yes 2
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you very much for posting your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. We are sorry to hear that you were dissatisfied with our food selection and some of the facilities. Please accept our utmost sincere apologies for your unsatisfying experience. We appreciate you taking the time to bring this matter to... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 19, 2014

We were here during the Christmas season in 2013. It was a wonderful stay except for the food at the restaurant. I think the pastries and bread are fine albeit limited. But hey, it was sufficient for us and if you aren't too picky about the selection, I think you will find that the food quality is acceptable. Food in... More

Was this review helpful? Yes 1
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. We are so glad to learn that you were taken very good care of and are delighted to hear that you enjoyed your stay with us. We have passed on your comments to the hotel team. It was indeed our pleasure to have you as our... More

Shanghai
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed January 17, 2014

It's the most disappointing hotel in the world. The hotel is designed badly, the rooms are disgustingly dirty, the food is worst that the road side restaurants, the service is beyond terrible. I complain to the front office and all they tell you that this is what you get. I emailed intercontinental hq and their reply is that they will... More

Was this review helpful? Yes 1
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise. Please accept our sincere apology for any inconvenience caused while you were here with us. Most guests responded favorably regarding hotel architectural design and food, and we are sorry they did not meet your expectation. We would like to respond to you personally, could you please email us a... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 10, 2014

I'm so glad I booked this hotel from 1-7 Nov 2013. It was snowing and the scene was incredibly beautiful and surreal. The hotel is HUGE and very cold during winter. However, there are lots of retail stores to purchase warm clothing and shoes (in case you came ill prepared). The room is beautiful, huge and spacious with plenty of... More

Was this review helpful? Yes
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience during your recent stay at InterContinental Resort Jiuzhai Paradise. We are pleased to know that you appreciated the environment of our hotel, an aspect of our hotel that is preferred by many guests. You encouraging review will help us constantly improve our service and facilities to... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 5, 2014

Not sure why so many complaints about Chinese people do not speak English in China. Just a thought: maybe it would be a good idea to carry a dictionary or learn a few useful words of the language of the country you visit. I make a habit of doing this as well as carrying a dictionary when I travel abroad... More

Was this review helpful? Yes 4
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and share your thoughts with us. Thank you for your understanding and tolerance on the language. It is our great pleasure to have you stay with us, and we look forward to welcoming you back to us in the near future. Lilian Li Distribution &Relationship Marketing Team More

Owners: What's your side of the story?
If you own or manage InterContinental Resort Jiuzhai Paradise, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to InterContinental Resort Jiuzhai Paradise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Resort Jiuzhai Paradise

Address: Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
Phone Number:
Location: China > Sichuan > Jiuzhaigou County
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Resort Jiuzhai Paradise 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Agoda, Travelocity, Tingo, BookingOdigeoWL, Ctrip DaoDao, Hotels.com and Venere so you can book your InterContinental Resort Jiuzhai Paradise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County
Intercontinental Jiuzhai Paradise
Intercontinental Hotel Jiuzhaigou

556 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (496)
Viewed
Room/suite (30)
Viewed
Hotel & grounds (45)
Viewed
View from room (6)
Viewed
Dining (8)
Viewed
Bathroom (12)
Viewed
Pool/beach area (2)
Viewed
0:49
Videos (1)
Viewed
Other (392)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (9)
Viewed
Dining (11)
Viewed
Pool/beach area (1)
Viewed
Other (28)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Jiuzhaigou County #3 Best Value Hotel in Jiuzhaigou County
Hotel Class
Official Description (provided by the hotel)
InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more   less 
Number of rooms
1020

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer