InterContinental Resort Jiuzhai Paradise (Jiuzhaigou County, China) - Hotel Reviews

Also Known As:: Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County; Intercontinental Resort Jiuzhai Paradise Hotel; Intercontinental Jiuzhai Paradise; Intercontinental Hotel Jiuzhaigou

Address: Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China

Phone Number:

Region: China > Sichuan > Jiuzhaigou County

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 87 hotels in Jiuzhaigou County

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more less

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Huskies92

Redmond, WA

Senior Contributor

27 reviews

27 hotel reviews

Reviews in 24 cities

25 helpful votes

“Can't recommend this hotel”

Reviewed April 24, 2013

We stayed in JiuZhaiGou for four nights on our recent visit, two nights each in the only two five star hotels in the area, i.e. two nights in the InterContinental and two nights in the Sheraton. My overall feeling with this place is that it had a top rate architect designing the resort, it was simply amazing how they built... More

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Dear Guest, Thank you very much for taking the time to post your feedback on your recent stay with us. Our hotel has been well recognized throughout the online review channels in the past, however we are very concerned to receive such a negative rating from you. We have shared your comments with the hotel management and we are bond... More

EwanC30

Singapore, Singapore

Contributor

13 reviews

4 hotel reviews

Reviews in 5 cities

5 helpful votes

“Nice hotel but there are charges for facilites”

Reviewed April 8, 2013

Very nice hotel and great front desk services. The hotel staffs were all so friendly that makes you feel home. But there isn't too much facility provided which is free. Spa, swimming pool, massage services are all on our own costs. The hotel does provide shuttle services to JiuZhaiGou at certain timing at a minimal fee per guest. There are... More

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise. We are proud to find out that you like our hotel and staff service .And we glad to hear you like our food selection in different restaurants. Thank you for your advice on the breakfast. We will pass your message to the hotel management. We hope to serve you... More

SunriseSki

Singapore

Top Contributor

80 reviews

21 hotel reviews

Reviews in 21 cities

23 helpful votes

“Stunning!”

Reviewed April 5, 2013

Imagine a 5-star space station on a different planet: big blocks of hotel rooms, huge domes of steel and glass that keep the hard environment outside, ans which contain the lobby, an inside garden with typical local buildings, restaurants, a huge pool, a hot spring spa and more. All of this in the middle of a beautiful pristine conifers forest... More

Dear Guest, Thank you for sharing your recent experience at InterContinental Resort Jiuzhai Paradise. We are delighted to know that you enjoy your stay with us. Your message is indeed inspiring us a lot and we will keep it up and serve our guests well. We look forward to welcoming you back again. Lilian Li Distribution &Relationship Marketing Team More

liulavaz

上海

1 review

“Not quite”

It is definitely One of the most beautiful hotels I have seen, but the service lags behind. You would think being an Intercontinental hotel you would expect someone speaking or, better said, understanding English. The staff try their best and are most polite, but might be frustrating. Even being in an wonderful environment, difficult to reach, do not expect the... More

Dear Guest, Thank you very much for taking the time to share your feedback of your recent stay with us. We are delighted to hear that you enjoyed the beautiful surroundings and friendly staff here. Our team is very committed to improve the guest experience. We apologize for not meeting your expectations in some areas. We have taken note of... More

Tommyyam

37 reviews

33 hotel reviews

24 helpful votes

“Best in the area but not really intercontinental”

Reviewed April 2, 2013 via mobile

The best hotel in the area, good services , good food , good bed , good shower but no wifi in room, only if you have cable and use lap top, cannot use iPad or phone for Internet inside room. But excellent wifi in the lobby. Do not expect a Intercontinental hotel standard but good enough.

Dear Guest, Thank you for staying with us and posting this review. We truly appreciate your kind comments on the services and facilities. We are planning to upgrade the network and the wifi will cover all public areas then. We do hope to welcome you to our hotel again soon. Lilian Li Distribution &Relationship Marketing Team More

kaikai88

Shanghai, China

11 reviews

9 hotel reviews

Reviews in 8 cities

1 helpful vote

“Enjoyable stay, would return”

Reviewed March 27, 2013 via mobile

Had a great time staying at this hotel, rooms were a good size with nice toiletries and a good size bed. The central plaza was interesting and the food we ate was good. Buffet breakfast was ok, nothing special but what you would expect from such a hotel in China. Staff were very attentive and polite, maybe English is not... More

Dear Guest, We are pleased that you had a great time spent with us. Thank you for acknowledging the friendliness and attentiveness of our staff . It is certainly with great pleasure that we take every opportunity to exceed your expectations and we do hope to see you soon. Lilian Li Distribution &Relationship Marketing Team More

Snowman460

Hangzhou, China

12 reviews

Reviews in 7 cities

33 helpful votes

“Best Hotel in that area, but...”

Reviewed February 14, 2013

The intercontinental is deffenetly the nicest hotel in that area. We went there new year and it was great. Great weather with blue sky. you wake up and see the mountains in sun shine and the blue sky as background.....fantastic, not one cloud. The rooms, or the one we had, was great. tibetan style, spacious. for some people the bed... More

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Dear Guest, Thank you for taking your time to share your experience after staying at InterContinental Resort Jiuzhai Paradise during the Chinese New Year. We are pleased that you enjoyed your stay with us and appreciate your comments. As for the menu issue you mentioned, we are sorry for any inconvenience brought to you and we will definitely make some... More

HKG_Traveller2010

Hong Kong

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

11 helpful votes

“Great Hotel but not up to InterContinental Standards”

Reviewed December 26, 2012

Supposing to be the best hotel in JiuZhai area, it's not really up to the 5-star InterContinental standard. A great hotel in an exclusive mountain resort area operated under the InterContinental group but the service is not really up to 5-star international standard. Staff are helpful and there are a number of restaurants serving different food. The resort is a... More

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Dear Guest, Thank you for providing us with your feedback of which we value and appreciate. Your comments have been shared with our team for improvement on areas where we did not meet your expectations. We will continually improve our services and offerings to a higher level especially the breakfast and bathroom facilities. It is hoped that we will have... More

Katherine Z

Sydney, New South Wales, Australia

20 reviews

Reviews in 10 cities

7 helpful votes

“Beautiful and definitely best in Jiuzhai”

Reviewed December 23, 2012 via mobile

The place is so beautifully decorated with very kind staff. The spa place is a must try. It is very relaxing to have a spa after the long walk inside Jiuzhai. Transportation need to negotiate with hotel staff for private taxi. The brekkie is disappointed though. Very crowded with tour groups. No wifi in rooms, only in the lobby.

Was this review helpful? Yes 1

Dear guest, Thank you for sharing your recent experience at Intercontinental Resort Jiuzhai Paradise. We truly appreciate that you are fond of our hotel so much. After a long walk, there's no better way to relax and rejuvenate at the Tianyu Spa. Also, our transportation team is always at your service for your convenience. Once again, we feel thankful of... More

Chzin

Reviewer

4 reviews

Reviews in 3 cities

10 helpful votes

“Looks good but definitely not 5 star standard”

Reviewed December 17, 2012

Heating in the room & lobby not sufficient for below freezing temperature, showered halfway & hot water was cut off, informed frontdesk & was told that they will rectify the problem as soon as possible, 2 hrs later hot water was resumed. Food was edible but could be better, can improve the heating in the dinning area as well. Free... More

Dear guest, Welcome to InterContinental Resort Jiuzhai Paradise. Thank you for taking the time to write your review. Good news for our Golden and Platinum members that internet will be free since January 1st, 2013. Besides, We have taken note of your concerns and reported to hotel already. Every improvement of us is inseparable with guests’ encouragement and suggestions. Please... More

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InterContinental Resort Jiuzhai Paradise Hotel, Jiuzhaigou County

InterContinental Resort Jiuzhai Paradise

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