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Courtyard by Marriott Birmingham Trussville

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3665 Roosevelt Blvd., Birmingham, AL 35235
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1 room 1 adult
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Courtyard by Marriott Birmingham Trussville
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65 Reviews from our TripAdvisor Community

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Newport, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Being a Marriott Rewards member really expected alot better. First, was put in a room right across from an icemaker machine NOT in a room but just out on the floor barely a few feet from the door.(upon arrival hotel seemed slow so we didnt want to bother to go down to change rooms-with lots of luggage..) Room AC thermostat... More 

Helpful?
1 Thank John T W
General M, Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for taking time to complete this review. We would love to be able to contact you to discuss. More 

Suwanee
2 reviews
2 of 5 stars Reviewed December 20, 2015

This hotel is conveniently located in a nearby suburb of Birmingham. The room was nice enough and clean...HOWEVER, I had one of my worst nights sleep. We were in room 106 and throughout the night we heard every footstep and door slam from the floor above us. At one point, around 5am it actually sounded like furniture was being moved.... More 

Helpful?
Thank Duanne S
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for taking time to review the Courtyard Marriott in Trussville, Alabama. We take all comments and reviews to use as part of our ongoing training so that future guest will have a great experience during their stay. We will pass all reviews and comments to the departmental supervisors for review and for corrective actions needed. More 

Hollywood, FL
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed October 7, 2015

This hotel offers the most convenient location when I am visiting family in the area, so I have stayed here a handful of times over the past several years. During my most recent stay, I was surprised at how dirty the room was, including the falling apart and heavily stained couch. The bathtub had hair in it, and there were... More 

Helpful?
Thank kmccolli
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

I would like to thank you for taking time to review the Courtyard Marriott in Trussville, AL. It is not our standard to have any guest feel unsatisfied with their stay and we are making great efforts to correct any issues that you experienced as well as any guest. We are currently using all feed back as a training tool... More 

Dalton, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 28, 2015

We had a short, one night stay at the Courtyard by Marriott in Trussville. It was a nice, clean room. King bed with sleeper sofa, big bathroom. We got a nice discount because my husband is over 62. It is located conveniently to the Pinnacle (shopping center) & restaurants. The room is set up differently with the bed facing the... More 

Helpful?
Thank Amelia G
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for taking time to review the Courtyard Marriott in Trussville, AL. I am encouraged that you would choose to stay with us in your future travels, and we look forward to your return. We use all feed back from our guest as training tools, and will most definitely look into the front desk and share your comments. Thanks... More 

Birmingham, Alabama
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 15, 2015

Rooms are a little worn down and some of the furniture/electronics need to be replaced, but the hotel was clean. The staff was indifferent and not very welcoming when we arrived. The quality didn't meet the value of the stay.

Helpful?
Thank Jennifer S
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for taking time to review the Courtyard Marriott in Trussville, AL. It is our standard to work toward making every guest stay comfortable and relaxing. We will use all feed back for training purposes. We will also be conducting a complete renovation in the near future and will be able to offer new and beautiful rooms for our... More 

Hutto, Texas
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 1, 2015

Very friendly staff, comfortable bed, relaxing room. Location was perfect for the event I attended. Breakfast was not included, but you could charge it to the room. Close to shopping and eating places.

Helpful?
1 Thank dawnies93
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for taking time to review the Courtyard Marriott in Trussville, AL. We are pleased that your stay was nice, and we hope that you will choose to stay again for future travels to the Trussville area. More 

Meridian, Mississippi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015

Walked into the room. Double beds. All the pillows were on one bed no pillow cases. Stains on white duvet. Hair in tub. Something brown left on table and the sitting chair was dirty. Called down to front desk said they wld send someone up. didn't feel comfortable eating the food I picked up before I arrived to the room... More 

Helpful?
1 Thank travelingnurse2012
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for taking time to review the Courtyard Marriott in Trussville, AL. It is not our standard of operation to have a guest have such a negative stay at our facility, and we will be working harder each day to ensure future guest have a comfortable stay with us. We will also be using your review as a training... More 

MinisterCoreyM
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

I was staying here for a conference and I noticed that my room was ant infested (yes, you are reading correctly)!! I don't know where the ants were coming from!! I informed the front desk and they had people come up and spray, but the ants were still there!! My roommate and I asked for another room, but due to... More 

Helpful?
1 Thank MinisterCoreyM
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for taking time to review the Courtyard Marriott in Trussville, AL. The comments made will be used for training for future guest stays to ensure every guest receives a relaxing and enjoyable stay. More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 9, 2015 via mobile

The staff is wonderful!!! Everyone from the front desk to the housekeeping department to management is friendly and accommodating!!! My mother and I stayed for five days and loved it. The beds were extremely comfortable. The rooms were clean and very spacious (even for a diva like me with tons of luggage- lol).

Helpful?
Thank missgapeach
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for the kind review of the Courtyard Marriott in Trussville, AL. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 21, 2015 via mobile

My husband myself and our two kids stayed here for one night. The place was extremely clean, even the bathrooms. The pool was so nice, we were the only family swimming and my girls had a blast. The staff was friendly. The room was large.

Helpful?
Thank Hailey S
General M, General Manager at Courtyard by Marriott Birmingham Trussville, responded to this review

Thank you for your kind review of the Courtyard Marriott in Trussville, AL. More 

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