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Courtyard by Marriott Birmingham Colonnade

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4300 Colonnade Pkwy, Birmingham, AL 35243
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1 room 1 guest
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Courtyard by Marriott Birmingham Colonnade
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123 Reviews from our TripAdvisor Community

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Traveler rating
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    39
    25
    14
    10
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22
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montgomery
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spend time at this Courtyard because of the less costly rates it has than other Marriott properties nearby. I find the staff to be extremely friendly and attentive. I like the type of guests that frequent the bistro too, business like and friendly. The clean rooms are the typical Marriott Courtyard size, some with balconies. The rooms have a... More 

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Madison, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not sure why the room smelled so bad - am thinking it was a former smoking room. Furniture seemed very outdated. Everything was clean, though. Staff very friendly, cheerful, and helpful. Stayed at the Springhill next door last year and it was much newer, nicer.

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Jason H, Manager at Courtyard by Marriott Birmingham Colonnade, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Birmingham Colonnade with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.... More 

Montgomery, Alabama, United States
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only stay at Marriott's and prefer Courtyards and NEW Springhill Suites. This property has been under reno for some time but is back to its perfect self. Only thing you need to be aware of is that it is on the interstate so if you prefer a completely quiet room, you need to stay on the East Side.

Was this review helpful? Yes 1
Level Contributor
18 reviews
6 hotel reviews
3 of 5 stars Reviewed July 26, 2015

This Courtyard has had improvements in its decor and is a very modern hotel with nice amenities. It is beautifully appointed and visibly charming. The hotel staff is friendly, attentive, and extremely courteous. However, some improvements will help move this into a 4-star category. While the rooms are spacious and ideally comfortable, but they aren't as clean as they could... More 

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Jason H, Assistant General Manager at Courtyard by Marriott Birmingham Colonnade, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Birmingham Colonnade with us. While it was a pleasure having you here as our guest, I would like to apologize for the issues you experienced. I have provided your feedback regarding your stay with our team. We hope to serve you again whenever your travels bring... More 

Copley
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 25, 2015

We stayed here for a few days for a Church retreat and the facility was great! Location, people and accommodations. Even though breakfast is not included you have a nice 24 hour workout room and pool! We had privacy in the business/family meeting area. Breakfast was nice, a bit pricy but worth the convenience. Signage is lacking but the rest... More 

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Roseville, California
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 24, 2015

I was recently at this hotel for two nights and was very impressed by the customer service. Every staff member that I encountered was friendly, accommodating, and attentive. I will stay there again. Very close to a lot of shopping and restaurants.

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed July 21, 2015

I stay in Marriotts weekly and I was a little concerned when I saw this was a category 1 on their website. I have to say I was impressed and had a great experience. The staff was very friendly at check in and every time we walked through the lobby. The room was very clean and quiet. Definitely would recommend.... More 

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Waco, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 19, 2015

The staff of the hotel were all professional and nice. My wife, son, and I all stayed in a room with a king bed and pull out. We usually get a pull out for my 3 year old son. There were no sheets on the pull out, so I requested sheets and the staff were prompt to deliver them. We... More 

Was this review helpful? Yes 1
Beth J, General Manager at Courtyard by Marriott Birmingham Colonnade, responded to this review

Dear eiluzanda, Thank you for providing feedback for our hotel. We have a wonderful staff and they enjoy reading all of our guest feedback. Please accept our sincere apology for the service failure with your sofa linen. Our sheets are taken out of the dryer while damp and allowed to rest on the shelves. It appears that someone grabbed sheets... More 

Alexandria, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2015

On my recent trip to South Carolina from Louisiana, I stayed at three different hotels. First hotel, Hampton Inn, second was Best Western and lastly Courtyard by Marriott Birmingham Colonnade. I guess I was spoiled,the only positive was the young man that check me in. The hotel is worn, the bath tub was dirty, there were water stains on the... More 

Was this review helpful? Yes 1
Jason H, Assistant General Manager at Courtyard by Marriott Birmingham Colonnade, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Birmingham Colonnade with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, and providing your feedback regarding the stay at our hotel. I am very sorry the... More 

Leesville, Louisiana
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 11, 2015

Did last minute reservation on line which was easy. Spoke to front desk to verify and they were very friendly and assured us a late check in was fine we still had room with king bed. Upon arrival staff very friendly and gave us water and a small bag with candy. The room was clean but a little musty smelling.... More 

Was this review helpful? Yes 1
Beth J, General Manager at Courtyard by Marriott Birmingham Colonnade, responded to this review

Dear Lynnday, Thank you for providing feedback for our hotel. We are glad that you found the reservation process and check-in experience to be simple and effective. Our hotel is constantly striving to improve our guest experience. If you have the time to follow up with a call or e-mail, it would be extremely helpful to know that room number... More 

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