Well, the first night, we couldn't get our door to work. Needless to say, the lock was broken. So we were given the LAST king room with a broken door. (you could walk right in without a key)
Then there were a bunch of people out front drinking and smoking as you pull up. It reeked of both alcohol and...
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I would like to apologize for the inconvenience with your stay. I appreciate your comments, and concerns. I have looked into the lock issue and had our maintenance department correct the issue. All Marriott properties are non-smoking and should someone smoke in the room they will be charged a refreshing fee of $250.00 dollars. I am not sure if you...
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I chose this hotel for last weekend after reading the reviews here. We took a shopping trip to Birmingham and this hotel was convenient to the Summit. We checked in at about 6 p.m. and the front desk staff were rather short and not very friendly. We got to our room and there was a pile of nuts and bolts,...
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Please accept our apologies for your arrival experience. Unfortunately our maintenance staff did not notify us he was working in your room and was not finished. I have asked my Front Office Manager to review the process of meeting special requests and to insure effective communication happens with housekeeping. I would also like to let you know that we are...
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I have a first-floor room facing the back wall. There is mold in my room. The breakfast is mostly inedible. Go to IHOP and save your $11 per breakfast. The waffles are especially bland and dense.
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My husband & I were only in the area for one night and needed to stay close to highway 459. This hotel's location was great. It is just off the interchange of highway 280 and 459, near restaurants. We had a nice supper at Cracker Barrel, then checked in. Our son who was nearby came to see us there. The...
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This hotel has a poor location, in the mornings construction work next door made it impossible to sleep. The snack bar prices were outrageous. I would sleep in my car before I stay at this hotel again!! When we got there, there were cigerette butts and a cigerette pack laying on the balcony. When they came to clean the room,...
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Stayed here for a customer visit with a few miles of the hotel. The restaurant was staffed with courteous and friendly folks. Breakfast only at this hotel's restaurant. Front desk staff was also very nice.
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I have stayed here several times, only paying $40/night through Priceline. No free breakfast and coffee only for early birds. Corporate owned property.
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Reviewed July 21, 2011
The hotel is clean and the staff is very nice and professional. Meeting / conference rooms are large and comfortable.
Sleeping rooms are also very large and clean. Comfortable bed too.
Great location for travelers both business and personal - plenty of restaurants and shopping nearby.
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The font desk staff is the worse I have ever encountered - they are very rude and snooty.Not at all helpful.
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Stayed here for a night on the way to Tuscaloosa. We reserved it through Priceline and when we got there, our room was good and ready. Comfortable, easily accessible, and our balcony room made it even better. Safe location and nice staff.
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71 Reviews
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