Worse hotel ever!!! It's nasty and disgusting. The staff is unfriendly. The hotel is like old run downed apartments. I had to get moved to 3 different rooms until I found a room that I could actually tolerate for the time being. A waste of money & I couldnt not get it back because I had booked it online.
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I am disappointed to learn that you were not happy with your most recent stay with us; please accept my sincerest apologies. Your experiences was not up to our standards, nor was it indicative of the service we pride ourselves on providing. I would appreciate the opportunity to better serve you on your next visit and would ask that you...
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My group has been using the Rime Garden Inn & Suites for the past eight years and have been satisfied with our accommodations and service. Our most recent stay was in March, two months ago, and we will be there again in September. My group requires special arrangements due to the nature of our business and they have always been...
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Thank you for taking the time to write a review of our hotel; we appreciate your business. At the Rime Garden, our staff defines Southern Hospitality as we strive to make each guest feel at home on our property. We will always go above and beyond to satisfy our guests.
Thank you for the pleasant comments about our customer service...
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What a dump. I did not believe the reviews and as I paid for it thru Hotwire.com I went ahead and stayed here. I would recommend you call Hotwire and complain if you get this place. If they won't do anything for you I would recommend sleeping in your car or maybe find a homeless person and share his or...
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Thank you for your review on your most recent stay at the Rime Garden Inn & Suites. We do appreciate the good with the bad, otherwise we would not know, nor would we be able to fix the issues presented to us. Guest comments are extremely valuable because they are the best way to ascertain guest satisfaction as well as...
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The only reason we picked Rime was because our daughter had a new puppy and no hotels will allow pets in Birmingham. This "hotel" is really a very old apartment complex that is renting out a few "condos" they have had empty for years.
The heat would not go on and we could see our breath it was so cold...
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Thank you for your review, as we appreciate all feedback, otherwise we would not know, nor would we be able to fix any issues presented by our guests. I apologize that your stay with us was not up to our standards or your expectations. At your convenience, I would like to talk to you about your stay in detail so...
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My friends and I have been using the Rime Garden Inn & Suites as our home during the annual Magic City Classic held in Birmingham, Alabama in October. We have enjoyed our stays at the Rime Garden and have been satisfied with the accommodations and service. We also enjoy the breakfast buffet served each morning.
The size of the suites,...
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Thank you for taking the time to write a review on TripAdvisor! The Rime Garden strives to provide Southern Hospitality as we make each guest feel at home on our property. Thank you for the comments pleasant comments regarding our breakfast buffet; I will pass them along to the restaurant staff. Thank you for telling us about your experience! We...
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My husband and I were traveling to the Talledega race on Oct. 21-23rd and we stayed here. The lobby was nice and all the employees were friendly and helpful. Our suite was very clean and comfortable. My husband's favorite part was the free breakfast in the mornings. If we ever pass through again, we will definitely stay at the Rime...
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Thank you for taking the time to write a review of our hotel on TripAdvisor! We strive for every guest to have an excellent stay with us and look forward to seeing you again.
We certainly appreciate your comments and compliments! Please stop by and say hello on your next visit to the area.
Jason Whitehurst
General Manager
Rime Garden...
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Expedia referred it so booked into the Rime Garden on the evening of Thursday, October 20th and should have ran when I drove up that dark hill. The lobby was warm, friendly, well lit, and the staff member was helpful. Was told I was going to go to Building 2, through the parking gate. Again, there is where I should...
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Thank you for your review, as we appreciate the good with the bad, otherwise we would not know, nor would we be able to fix any issues. I apologize that your stay with us was not up to our standards or your expectations. At your convenience, I would like to talk to you about your stay in detail so we...
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My husband and I are members of a well-known worldwide Vacation Resorts Agency. Being semi-retired we travel a lot, mostly by car. Enroute to the resorts, we stay at motels and B&B's. Besides Hawaii, one of our favorite resorts is in Florida, on the Gulf Coast. We always stop at Birmingham, Alabama on our way there. In Birmingham we look...
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Thank you for taking the time to write a review of our hotel on TripAdvisor! We strive for every guest to have an excellent stay with us and look forward to seeing you again. At the Rime Garden, our staff defines Southern Hospitality as we strive to make each guest feel at home on our property. Thank you for the...
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We ended up here through our Hotwire reservation.
Customer service: All of the ladies that we interacted with at the front desk were super polite. We got lost at one point that evening and had to call the front desk for directions a few times. They were very helpful and patient, too.
Convenience: The hotel was up a hill not...
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Thank you for posting your review regarding your recent stay with us. Please know we appreciate your comments; they will be passed along to the appropriate staff members so we may continue to improve our service. I will also pass along the kind comments regarding the guest service agents.
I do apologize that your stay was not up to your...
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i dont know what everyone cmplained about.... we stayed got a great rate. the only thing i can see is that its an old hotel and could use some up date. but it was very well maintained.... my room was clean and had all the basics. bed and appliances were old, but they all worked and they were CLEAN. all...
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