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Residence Inn Birmingham Inverness

3.0 of 5 3 Greenhill Pkwy, at US Hwy280, Birmingham, AL 35242
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Residence Inn Birmingham Inverness
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Residence Inn Birmingham Inverness
Residence Inn Birmingham Inverness
Residence Inn Birmingham Inverness
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67 reviews from our community

Traveler rating
    21
    21
    11
    7
    7
See reviews for
18
8
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Arlington,TN
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here because it was a halfway point on our trip. We won't be staying here again. This property hasn't been updated like most of the other Marroit properties and it definitely shows! The front desk staff was nice and helpful. It was the place itself we were not impressed with. Our room smelled like it used to be a... More 

Was this review helpful? Yes
Jeffrey P, General Manager at Residence Inn Birmingham Inverness, responded to this review

Dear BinkTam, First thank you very much for taking the time to provide us wtih feedback regarding your recent stay. I do sincerely apologize that we did not meet your expecations and I can assure you we are working diligently to rectify any defeciencies in our property. It is comments such as yours that will help us to improve and... More 

London
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I moved into the Residence Inn after being recommended by a colleague who got me out of a horrible IHG hotel in Irondale. Before I stayed I was shown around the facility by Jeff who is the hotel manager who has just transferred back to the US from the UK. Jeff was very honest in his description of the rooms... More 

Was this review helpful? Yes
Jeffrey P, General Manager at Residence Inn Birmingham Inverness, responded to this review

Dear Tonda 96 Thank you so much for your kind words regarding your visit to our hotel. I am so happy to hear that you have enjoyed your stay with us and we look forward to having you back again soon. This hotel is truly an amazing place and I am so happy to have such a wonderful and caring... More 

Mobile, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived at the hotel in the early evening and was greeted by Scott at the front desk. He promptly processed my payment got me my room key and showed me where my room was located at the complex. Monday through Thursday they have a meal available for all of the guests. The meal even included beer and wine. The... More 

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1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I stayed at this hotel and encountered the most caring and loyal staff ever! Upon check in I was helped by some gentlemen who was the operational manager. He was phenomenon and made me and my family feel at home. I will always choose this location when I visit back to Birmingham

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1 review
5 of 5 stars Reviewed November 13, 2014

The staff here is incredibly friendly and accommodating. They go out of their way to make your stay a good one. We stayed here 2 months and felt like we were part of the family. The food was good, and the atmosphere inviting.

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Mumbai
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 7, 2014

I stayed in Residence Inn Marriott for over a month and it was a awesome expereince. Few things that are really good at the Hotel:- 1. Cleanliness 2. Hotel staff is very hospitable and friendly 3. Mon to Thu light dinner 4. Good restaurants near by 5. Very good hotel for family Not good:- 1. Breakfast menu is the same... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 5, 2014

I am the front desk right now being helped by the most helpful customer service representative I have encountered this year. Her name is Brigette. If you have a problem trust me this young lady will work it out for you. She has done nothing but go above and beyond to help me. More to follow

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Asheville, North Carolina
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

Very nicely appointed suite, very clean and neat. The suite itself is roomy with kitchen, living room area, nice comfortble bed and good sized bathroom. The kitchen is especially clean as are the dishes, utensils, etc. ready for use. Complimentary dinner was provided with beer and wine. Complimentary breakfast with lots of choices hot and cold, and fresh fruit. The... More 

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Birmingham, Alabama
1 review
1 of 5 stars Reviewed October 7, 2014

Thieves and poor management! A member of the housekeeping staff stole my cellphone from my room and management failed to respond. Numerous phone calls to Ops Manager, Marques went un-returned. No offers for compensation, credit, or so much as an apology. Not the way to treat any customer - never mind one who spent 30 days at this property. Recommend... More 

Was this review helpful? Yes
MarkieseJonesOpsMGR, Manager at Residence Inn Birmingham Inverness, responded to this review

Dear Mr Tim, On behalf of the staff and management ,we do regret this problem occured while you were a guest at our hotel. However there was absoultely no indication that housekeeping stole from you or anything out of your suite. We take pride in our guest and all security measures were taken on behalf of your issue. We dont... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014

We only stayed for one night, but that was probably all I could handle. Not sure what was going on with the pool but it was so cloudy, kinda grossed me out. The room was okay. There was a tube of diaper cream and some wrappers in the pull out sofa left from previous visitors. The walls showed a lot... More 

Was this review helpful? Yes
MarkieseJonesOpsMGR, General Manager at Residence Inn Birmingham Inverness, responded to this review

Dear Valued Guest, Thank you for your experience with the Residence Inn Birmingham Inverness. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns... More 

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Additional Information about Residence Inn Birmingham Inverness

Address: 3 Greenhill Pkwy, at US Hwy280, Birmingham, AL 35242
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Birmingham Inverness 3*
Number of rooms: 128
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Also Known As:
Residence Inn Birmingham Inverness Hotel Birmingham
Birmingham Residence Inn

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