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Hampton Inn - Colonnade

2.5 of 5 3400 Colonnade Parkway, Birmingham, AL 35243
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Certificate of Excellence 2014
Hampton Inn - Colonnade
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Hampton Inn - Colonnade
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201 reviews from our community

Traveler rating
    96
    50
    33
    14
    8
See reviews for
53
32
19
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff were excellent, and made certain my accommodations were taken care of. The entire stay was a very pleasant one, and I choose this property any time I visit Birmingham. The value of the room, and the location make it the best choice for me.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you so much for giving us such a wonderful review! It makes us very proud to know that we’ve exceeded your expectations, something we strive to do with each guest. We are also happy to know that we provided you with exceptional customer service! Thank you for choosing Hampton Inn! We look forward to seeing you again! Again, thank... More 

Texas, United States
1 review
3 of 5 stars Reviewed 1 week ago

To highly priced, not a value while traveling. Ok you need 200 characters for the review - does this help. You review crap SUCKS. okokokokokkokokpokpokkpokokokokokokokokokokokpokpokokokpokpokpkpokknhykjjjhhjjghujjjj

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to make sure everyone that stays has an excellent trip. Hospitably, Melony Thomas Front Office Manager More 

Columbus, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Depending on who is at front desk, you are greeted in an average to excellent, friendly manner. Location of hotel is near our favorite spots in Birmingham and easy to get to. The breakfast staff is friendly and helpful; they constantly strive to keep food available and area clean. Bedding is always clean and very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel and while I am glad to see that your overall stay was good, you mentioned having issues with staff. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to... More 

Lawrence, KS
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We regularly stay in Hampton hotels when traveling, so my review of the Hampton Inn Colonnade is made in reference to my experiences in other Hampton Inns. Unfortunately, the Hampton Inn Colonnade falls well below the normal Hampton Inn standards. Although the hotel looks nice from the outside, the interior -- both the public areas and the individual rooms --... More 

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

First of all, I'd like to thank you for providing feedback on your experience at our hotel. We apologize for the inconvenience that you experienced while a guest here at our property. Please feel free to contact myself or any member of our management team at 205-967-0002 should you require further assistance. Thank you for choosing Hampton Inn. More 

Seattle, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Great location. Lovely staff. Very quiet rooms. Only complaint was that housekeeping was horrible to start out with but then was terrific our second to last morning. Having consistent standards for all of the house cleaners would be great.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for your feedback regarding your stay. Our main goal is to ensure that all of our guests not only experience great customer service but also enjoy the comfort of their room. While it seems that we exceeded your expectations in some aspects, we failed you in others. Thank you for bringing the housekeeping issue to our attention. We... More 

Rainbow City, AL
Top Contributor
109 reviews 109 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 22, 2014

Booked via Hotels.com, great rate. Located in the middle of 280 near i-459, Summit, Colonnade for shopping. Easy acess to 280 and interstate. Friendly staff, breakfast included, room clean, bed comfy. Would stay again.

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel and for telling everyone about our great rooms and amenities. We are glad that you were pleased with our staff! Guests like you make our jobs so enjoyable! Thanks again! More 

Athens, United States
1 review
5 of 5 stars Reviewed December 21, 2014

I was on a business trip and stayed at this hotel. My first time to this Hampton Inn and it was a very nice hotel. Comfortable, clean rooms and excellent service. Breakfast was very good. Overall a great experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you so much for giving us such a wonderful review! It makes us very proud to know that we’ve exceeded your expectations, something we strive to do with each guest. We are also happy to know that we provided you with exceptional customer service! Thank you for choosing Hampton Inn! We look forward to seeing you again! Again, thank... More 

San Antonio, Texas
Top Contributor
300 reviews 300 reviews
45 hotel reviews
175 helpful votes 175 helpful votes
2 of 5 stars Reviewed December 16, 2014

This Hampton Inn is at a great location on the Colonnade Parkway and is easily located once off the interstate. The front desk clerks could care less, the housekeeping staff serviced our room, but never provided towels, TP, or Kleenex (so I had to collect it from the front desk clerks) and the breakfast bar for all three days of... More 

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to make sure everyone that stays has an excellent trip. Hospitably, Melony Thomas Front Office Manager More 

Decatur, United States
1 review
2 of 5 stars Reviewed December 12, 2014

Poor workout facility; staff could care less if you are there or not. Clean rooms. Staff is not rude but definately not over friendly. Great location. Breakfast food was out of date. Limited help on hand. I will not be staying here again unless I don't have a choice. Resturants around this area are nice.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to make sure everyone that stays has an excellent trip. Hospitably, Melony Thomas Front Office Manager More 

Louisiana
Contributor
19 reviews 19 reviews
3 hotel reviews
3 of 5 stars Reviewed December 11, 2014

Nice location near the interstate but not the best Hampton Inn experience we have experienced. Across the street from Cracker Barrel and a popular expensive not-that-good Mexican Restaurant. Room was clean and typical Hampton breakfast.

Was this review helpful? Yes
melony t, Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. We are always looking for ways to better serve our guest and feedback like yours is always appreciated. You mentioned that your stay was “not the best Hampton Inn experience we have experienced.” Please give me a call at 205-967-0002 so we can discuss how we can improve to make... More 

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Additional Information about Hampton Inn - Colonnade

Address: 3400 Colonnade Parkway, Birmingham, AL 35243
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Colonnade 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Hampton Inn - Colonnade Hotel Birmingham
Hampton Inn Birmingham
Colonnade Hampton Inn
Birmingham Hampton Inn
Hotel Style:
#18 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham

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