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All 81 Birmingham hotels

Hampton Inn - Colonnade

2.5 of 5 Hotel   |   3400 Colonnade Parkway, Birmingham, AL 35243
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Ranked #22 of 81 hotels in Birmingham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
Judy O Fort Payne, AL, United States
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136 people have reviewed this hotel

Traveler rating
    65
    34
    22
    8
    7
See reviews for
33
18
15
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Fort Payne, AL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a very nice stay for two nights. The staff was very friendly and helpful when my husbands did something to the tv and it had to be reset. Breakfast was very good. There was a big variety of choices and something different each day. We had a very pleasant stay.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Melony T, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel! Reviews like this make us very proud of our hotel! Thank you for telling everyone about our wonderful complimentary breakfast and for your complements regarding the staff. We work hard to ensure that every guest has an enjoyable stay! We hope to see you next time you’re in Birmingham! More

Johnson City, Tennessee
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 18, 2014

This is the 3rd Hampton Inn I've stayed at in the last month, and I'm rating it average because of the reasons below. However, I would stay here again...it's just not as nice compared to the other Hampton Inns I'veI stayed in. Cons: - toilet seat was dirty at check-in - furniture was pretty dusty - toilet would not stop... More

Was this review helpful? Yes 1
Melony T, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking time out of your day to review our hotel and tell everyone of your experience with us. We would like to apologize for the shortcomings that you experienced while staying at our hotel. Thank you for complementing the staff and for telling everyone about our quiet rooms and comfortable beds. We hope that your experience with... More

1 review
5 of 5 stars Reviewed March 6, 2014

We were in Birmingham visiting a friend at UAB. The reservation process was easy. I had requested a ground floor and the staff took that into consideration and had us a ground floor room available at check in. The accomodations were good but the breakfast left a little to be desired. Lots of options but a bit tastless.

Review collected in partnership with Hampton

Was this review helpful? Yes
Melony T, Front Office Manager at Hampton Inn - Colonnade, responded to this review

We are glad that you enjoyed your stay with us and found our staff to be accommodating; however we strive to ensure that every guest has an all around wonderful experience and our breakfast caused us to fall short of that. We have added several new items to our breakfast menu including smoked maple sausage and french toast sticks. We... More

memphis, United States
1 review
5 of 5 stars Reviewed March 1, 2014

great area lots of neat restaurants and shopping nearby, great place for business as well. neighborhood is very safe and lots of room to walk and jog. the area is like a big park...hotel very clean and friendly

Review collected in partnership with Hampton

Was this review helpful? Yes
Melony T, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel and for telling everyone about our clean hotel and friendly staff! Our top priority is to ensure that each guest leaves completely satisfied. Thank you for letting us know that we are succeeding! More

Chattanooga
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2014

Fiendly staff at check in. It was late when we checked in. I was the first to use the bathroom and noticed the toilet was not clean. I did not have time to call and wait while they sent someone up to clean it. We were exhausted from playing / watching volleyball all day, and we just wanted to go... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Melony T, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for reviewing us to the TripAdvisor nation! I want to thank you for letting everyone know not only about the things you found good and acceptable such as our friendly staff, but also thank you for pointing out the cleanliness issue that you experienced. We have spoken with the housekeeping department to ensure this doesn’t occur again. Thank... More

Coatesville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2014

Most staff were not friendly or helpful. Room accomodations were fair The breakfast was average at best. Parking was very adequate. located near resturants, shopping and the interstate. Internet adequate, the business center is not private, located in a main hallyway with visibilty to any guest.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Melony T, Front Office Manager at Hampton Inn - Colonnade, responded to this review

ank you for taking the time to review our hotel. We are always looking for ways to better serve our guest and feedback like yours is always appreciated. You mentioned that “most staff were not friendly or helpful. Room accommodations were fair The breakfast was average at best..” I would love to discuss with you how we can change from... More

Pensacola, Florida
Top Contributor
63 reviews 63 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2014

I agree with other reviews that the staff here is fantastic. I have stayed here several times over the past several years and now the hotel is starting to show some wear. I also felt this time that not much detail was being paid to keeping the hotel clean. I had to ask to switch from my first room because... More

Was this review helpful? Yes
Melony T, Front Office Manager at Hampton Inn - Colonnade, responded to this review

First of all, thank you for providing feedback on your experience at our hotel. We are always looking for ways to better serve our guests and feedback like yours is critical to helping us achieve this. I can imagine that it was very frustrating to be checked into a room that not cleaned to your satisfaction. Thank you for bringing... More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed February 14, 2014

I was one of the many people that could not get home during the January 2014 snow storm and made it to the Hampton Inn - Colonnade. I walked in the door tired, cold and very stressed - and was greeted by a huge, welcoming smile. The lobby was packed full of stranded people; all the rooms were booked. The... More

Was this review helpful? Yes
Hampton Inn C, Director of Sales at Hampton Inn - Colonnade, responded to this review

Connie C, who could have ever predicted such a situation, however, it was wonderful meeting you. We are very happy to have gotten the opportunity to have you with us! Please come see us again when you can lounge by the outdoor pool!!!! Sincerely, Whitney Davis More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed January 30, 2014

During the 2014 snowstorm, I was unable to get home and sought shelter at the Hampton Inn. Though I eventually was able to get a room, I spent 8 hours in the hotel lobby. Staff treated the 50+ stranded travelers with incredible kindness. One of the managers lent me his cell phone charger. Additionally, staff brought snacks, coffee, water, pillows,... More

Was this review helpful? Yes
Hampton Inn C, Director of Sales at Hampton Inn - Colonnade, responded to this review

Carrie B, thank you for sharing such kind words about our hotel and staff! It is truly wonderful to hear! We look forward to the opportunity to have you back with us again very soon! Hospitably, Whitney Davis More

Trussville, Alabama
1 review
5 of 5 stars Reviewed January 30, 2014

Good morning Mr. Marshall, I would like to drop you a note about your outstanding staff you have at the above mentioned hotel. Not sure where you are located, but I am sure you have heard on the news as well as your employees mentioning how bad is was all across the south as well as the BHM area. I... More

Was this review helpful? Yes
Hampton Inn C, Director of Sales at Hampton Inn - Colonnade, responded to this review

Joe S, thank you for taking time to share your recent expereince!! We appreciate you and look forward to having you back under much more pleasent circumstances! Sincerely, Whitney Davis More

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Additional Information about Hampton Inn - Colonnade

Also Known As:
Hampton Inn - Colonnade Hotel Birmingham
Hampton Inn - Colonnade Hotel
Hampton Inn Birmingham
Colonnade Hampton Inn
Birmingham Hampton Inn
Address: 3400 Colonnade Parkway, Birmingham, AL 35243
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn - Colonnade 2.5*
Official Description (provided by the hotel):
From the initial drive up you are able to enjoy a beautifully manicured landscape. Then as you enter into the Hampton Inn you begin to relax. The lobby itself is as inviting as it it practical. ... more   less 
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