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Hampton Inn - Colonnade

2.5 of 5 3400 Colonnade Parkway, Birmingham, AL 35243
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Certificate of Excellence 2014
Hampton Inn - Colonnade
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Hampton Inn - Colonnade
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206 reviews from our community

Traveler rating
    97
    53
    34
    14
    8
See reviews for
54
32
19
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham Al, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

In wall A/C Heating unit was loud and woke me twice during the night and the Dish TV reception was spotty but the room was spotless and the staff was excellant. I arrived early before 3:00 pm check in and and they let me check in so i could get ready for a meeting . I would stay there again

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel! We want to thank you for letting us about the things you found exceptional such as the cleanliness of the rooms and our excellent staff. We apologize that the AC unit was noisy and your television channels were sometimes spotty. We have addressed these issues and they should cause no... More 

chattanooga, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was wonderful with regards to the location and access to the fields. The staff was very nice and the setting was good for a team, having a large lobby area next to the eating site. It was well located with in a short walk to numerous restaurants both fancy or fast style.

Review collected in partnership with Hampton

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melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

We are so glad that your stay with us was a great one and we appreciate you taking the time to share your experience with everyone on TripAdvisor! Our large, inviting lobby, coupled with the fact that there are a host of great restaurants within walking distance make us a favorite for large groups. We look forward to having you... More 

Chattanooga, Tennessee
Top Contributor
97 reviews 97 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was ready on time. Hotel is clean as was the room. Sink had an impressive leak on arrival but maintenance was there ASAP and rectified it. Closet was tiny. Breakfast included. Beds were comfy. Convenient location to shopping and dining.

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel! We hope to see you next time you’re in Birmingham! Hospitably, Melony Thomas Front Office Manager More 

Woodstock, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This Hampton is very conveniently located just off 280 and near The Summit in Birmingham. The hotel is older, but well maintained and the furniture and bedding was nice. The hot breakfast was adequate, but not as extensive as others we have had. The staff, however, was extremely helpful and professional.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

We are so glad that your stay with us was a great one and we appreciate you taking the time to share your experience with everyone on TripAdvisor! We look forward to having you stay with us again! Thank you, Melony Thomas Front Office Manager More 

Birmingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The staff were excellent, and made certain my accommodations were taken care of. The entire stay was a very pleasant one, and I choose this property any time I visit Birmingham. The value of the room, and the location make it the best choice for me.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you so much for giving us such a wonderful review! It makes us very proud to know that we’ve exceeded your expectations, something we strive to do with each guest. We are also happy to know that we provided you with exceptional customer service! Thank you for choosing Hampton Inn! We look forward to seeing you again! Again, thank... More 

Texas, United States
1 review
3 of 5 stars Reviewed January 23, 2015

To highly priced, not a value while traveling. Ok you need 200 characters for the review - does this help. You review crap SUCKS. okokokokokkokokpokpokkpokokokokokokokokokokokpokpokokokpokpokpkpokknhykjjjhhjjghujjjj

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to make sure everyone that stays has an excellent trip. Hospitably, Melony Thomas Front Office Manager More 

Columbus, United States
1 review
4 of 5 stars Reviewed January 8, 2015

Depending on who is at front desk, you are greeted in an average to excellent, friendly manner. Location of hotel is near our favorite spots in Birmingham and easy to get to. The breakfast staff is friendly and helpful; they constantly strive to keep food available and area clean. Bedding is always clean and very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel and while I am glad to see that your overall stay was good, you mentioned having issues with staff. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to... More 

Lawrence, KS
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 5, 2015

We regularly stay in Hampton hotels when traveling, so my review of the Hampton Inn Colonnade is made in reference to my experiences in other Hampton Inns. Unfortunately, the Hampton Inn Colonnade falls well below the normal Hampton Inn standards. Although the hotel looks nice from the outside, the interior -- both the public areas and the individual rooms --... More 

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

First of all, I'd like to thank you for providing feedback on your experience at our hotel. We apologize for the inconvenience that you experienced while a guest here at our property. Please feel free to contact myself or any member of our management team at 205-967-0002 should you require further assistance. Thank you for choosing Hampton Inn. More 

Seattle, United States
1 review
3 of 5 stars Reviewed December 31, 2014

Great location. Lovely staff. Very quiet rooms. Only complaint was that housekeeping was horrible to start out with but then was terrific our second to last morning. Having consistent standards for all of the house cleaners would be great.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for your feedback regarding your stay. Our main goal is to ensure that all of our guests not only experience great customer service but also enjoy the comfort of their room. While it seems that we exceeded your expectations in some aspects, we failed you in others. Thank you for bringing the housekeeping issue to our attention. We... More 

Rainbow City, AL
Top Contributor
114 reviews 114 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 22, 2014

Booked via Hotels.com, great rate. Located in the middle of 280 near i-459, Summit, Colonnade for shopping. Easy acess to 280 and interstate. Friendly staff, breakfast included, room clean, bed comfy. Would stay again.

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel and for telling everyone about our great rooms and amenities. We are glad that you were pleased with our staff! Guests like you make our jobs so enjoyable! Thanks again! More 

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Additional Information about Hampton Inn - Colonnade

Address: 3400 Colonnade Parkway, Birmingham, AL 35243
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Colonnade 2.5*
Number of rooms: 133
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Also Known As:
Hampton Inn - Colonnade Hotel Birmingham
Hampton Inn Birmingham
Colonnade Hampton Inn
Birmingham Hampton Inn
Hotel Style:
#16 Romantic Hotel in Birmingham
#23 Business Hotel in Birmingham

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