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Hampton Inn - Colonnade

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3400 Colonnade Parkway, Birmingham, AL 35243
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Hampton Inn - Colonnade
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Hampton Inn - Colonnade
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224 reviews from our community

Traveler rating
    106
    57
    38
    15
    8
See reviews for
60
36
20
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Starkville, Mississippi
Top Contributor
204 reviews 204 reviews
44 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been working in the room, on my computer, all morning. Need to leave in 20 minutes. I'll just get a quick shave before leaving, and... The sink is plugged solid. No way to rinse out and fill the sink, and shave before leaving. Housekeeping HAD to know the sink was plugged, assuming they actually wash the bathroom sinks. Why... More 

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melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to make sure everyone that stays has an excellent trip. Hospitably, Melony Thomas Front Office Manager More 

Delran, New Jersey
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The overall hotel was nice, free breakfast was great, always had hot coffee in the lobby. Front desk staff was nice. The convenience area was almost completely cleared out when I got there. The shelves were totally empty. All I wanted was a snack and there was nothing left! My room was a little sub par. The air conditioner was... More 

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to make sure everyone that stays has an excellent trip. Hospitably, Melony Thomas Front Office Manager More 

fort mill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the location was very convenient for the purpose of our trip, the staff was very attentive; beds and pillows are AWESOME (makes it hard to want to get out of bed in the morning!). Always pleased with Hampton experience - the offer the best breakfast (included in room price) I think you can find!

Review collected in partnership with Hampton

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melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you so much for giving us such a wonderful review! I am glad to know that we provided you with great customer service customer service. Thank you for letting everyone know about our wonderful breakfast and nice comfy beds! We look forward to seeing you again! More 

Jonesboro, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel offers cleanrooms and facilities. Caring staff. complmentary breakfast could use some improvement in selectiona and possibly return to Sausage gravy over biscuits/toast. And a bagel specific toaster. Other than that the hotel ranks above the other brands in this range. Lives up to its Hilton Heiritage.

Review collected in partnership with Hampton

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melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

We are so glad that you enjoyed your stay with us. Thank you for staying with us and allowing us to be your hotel of choice in Birmingham! More 

Houma, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would recommend this motel to everyone. Excellency across the board.. Clean rooms. Quiet area. I had a handicap room and could not believe the access there. Access to fine restaurants,whether it be dine in or take out. Hospitality at its finest.

Review collected in partnership with Hampton

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melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

You have provided such a great review for our hotel and it brings a smile to my face to know that we are consistently providing superior customer care, and an exceptional product. We work hard in all areas of the hotel from the to the front desk and housekeeping to breakfast to ensure a wonderful stay for every guest. More 

Dallas, Texas
Top Contributor
58 reviews 58 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all, the security lock on the room door was very loose, which made security lock sag......Secondly, the refrigerator Freezer needed defrosting DESPERATELY!!.... Thirdly.......the TOP SHEET of the queen size bed was not wide enough to accommodate two people sleeping in this one bed; it was if the top sheet was to fit on a double bed, instead of... More 

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel. I would love to speak with you to learn more about your experience. Please give me a call at 205-967-0002 so we can discuss how we can improve our team to make sure everyone that stays has an excellent trip. More 

Chattanooga, Tennessee
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a lacrosse tournament and had a really nice experience. The front desk employee was very friendly and rooms were really clean. The grounds were well kept and there are great restaurants and shopping nearby. Highly recommend!

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

We are so glad that your stay with us was a great one and we appreciate you taking the time to share your experience with everyone on TripAdvisor! Our large, inviting lobby, coupled with the fact that there are a host of great restaurants within walking distance make us a favorite for large groups. We look forward to having you... More 

Foley, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Unfortunately there was a lacrosse team staying the same night...so the level of noise was pretty high late at night. But, the staff were very helpful in trying to accommodate everyone. Overall, this is a very nice place to stay and there are a lot of great places to eat within walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes
melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for reviewing us on TripAdvisor and sharing with everyone how much you enjoyed your stay We look forward to seeing you again in the future! More 

North Carolina
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traveling through Birmingham on the way to Ft. Worth. We made this our first night stop. Arrived afternoon and our room was ready and waiting. The staff was very nice during our checkin. After a long day and early dinner could not wait to get some rest. The bed was just wonderful, not to hard and not to soft. I... More 

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melony t, Front Office Manager at Hampton Inn - Colonnade, responded to this review

Thank you for taking the time to review our hotel! Reviews like this make us very proud of our hotel! We hope to see you next time you’re in Birmingham! More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

We spent the night again at the Hampton Inn and Suites in Trussville, AL, on our return trip from the Smokies. As before, everything was exceptional. Diane, the night desk manager (please forgive me for referring to you as Linda in my previous review) was super friendly and efficient. I met a new employee friend, Lilia, such a sweetie! Of... More 

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