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Hampton Inn Birmingham / Trussville

2.5 of 5 1940 Edwards Lake Road, Birmingham, AL 35235
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Certificate of Excellence 2014
Hampton Inn Birmingham / Trussville
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Hampton Inn Birmingham / Trussville
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161 reviews from our community

Traveler rating
    81
    32
    21
    16
    11
See reviews for
42
32
15
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springville, AL, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is extremely clean, the only issue we had was our non smoking room (on a non smoking floor) had cigarette smoke coming through the bathroom vent when someone in another room smoked. Even though I reported the issue twice the staff did not correct the problem or even ask us about it. The problem remained until checkout, I... More 

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Ft Worth, United States
1 review
3 of 5 stars Reviewed 1 week ago

Love Hampton Inns overall but this particular one was run down. Staff is great though. Kept great attititudes during very busy time. Hotel just needs some updating. I have also stayed at the Hilton Garden Inn on the same street. Much better.

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Greenland, United States
1 review
3 of 5 stars Reviewed November 20, 2014

Hotel is located in an excellent area. Staff was friendly and tried to be helpful. Breakfast choices were very nice. The mattress quality was poor. We had poor hot water and water flow in the first room and was transferred to another room which was much better. The bathroom was not as clean as I would have liked....another person's hair... More 

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NH
2 reviews
2 of 5 stars Reviewed November 18, 2014

I am a Hilton Diamond, so I stay at a lot of Hilton properties. I stayed here for just 1 night and it's in a great location that I could stay at once a month, but I don't think I will be going back. The hotel is in dire need of an update. The rooms still have the 2nd generation... More 

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davepatel, Manager at Hampton Inn Birmingham / Trussville, responded to this review

Thank you for taking the time to share your experience. Please accept our most sincere apologies that your stay did not exceed your expectations and if your room experience was not all we had hoped it would be. We truly regret that you were inconvenienced in any way. We encourage everyone who stays with us to let us know how... More 

1 review
5 of 5 stars Reviewed November 3, 2014

We spent 3 nights at this location. Honestly, this was the most friendly, accommodating hotel we have stayed in. We were in town for a wedding, along with about 30-40 others that were staying there as well. Cornelia, Diane, Terry and the rest of the staff were AWESOME! They went above and beyond in helping us from making arrangements for... More 

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Flowood, Mississippi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 2, 2014

Spent two nights here. Halloween night and night after. While this is an old property, it is very clean and comfortable. Our main complaint was the water in our shower never got hot - just was tepid warm - consequently it was very quick showers. Hard to understand since the water in the vanity was soooo very hot! A small... More 

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Prattville, Alabama
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2014

We were treated like family. I watched as the front desk greeted everyone with a smile as they departed in the morning. Everyone was treated as an honored guest. A smile, a word of encouragement and a kindness was evident that was unusual for a hotel staff. I would come back in a heart beat

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1 review
1 of 5 stars Reviewed October 26, 2014 via mobile

No corp rate available, due to festival in town. Although did not seem very busy.....A/C did not work, pulled cover off of unit and was completely froze up...Bathroom not clean, only two towels total. Strange smell in room and bed. Mattress very uncomfortable... Very disappointed as always stay at Hampton Inn's. Very sub-par, could have stayed at a Motel 6... More 

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davepatel, Manager at Hampton Inn Birmingham / Trussville, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More 

Top Contributor
59 reviews 59 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 25, 2014

This hotel would have been okay for a night's stop, but the housekeeping was sub-par. We were also surprised to find ourselves inundated with cigarette smoke. We could smell it the moment we walked into the hotel. It might not have been too bad had we been able to request a non-smoking room when we booked. If you decide to... More 

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anniston, United States
1 review
4 of 5 stars Reviewed October 8, 2014

Quick and nice service staff, and nice rooms. Would recomend to anyone with a family or a group. My wife and I stayed along with a group for a Large car show. Everything was nice and clean, very quite, and the bed was very comfortable.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Birmingham / Trussville

Address: 1940 Edwards Lake Road, Birmingham, AL 35235
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Birmingham / Trussville 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Hampton Inn Birmingham / Trussville Hotel Birmingham
Birmingham Hampton Inn
Hotel Style:
#13 Romantic Hotel in Birmingham
#28 Business Hotel in Birmingham

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