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All 82 Birmingham hotels

Marriott Birmingham

3.5 of 5 Hotel   |   3590 Grandview Pkwy, Birmingham, AL 35243
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86%
Ranked #13 of 82 hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
NetteNette2014 Fort Worth, Texas
  • Reviews (195)
  • Photos (35)
  • Amenities
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  • Room tips (39)
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195 people have reviewed this hotel

Traveler rating
    103
    62
    19
    7
    4
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24
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119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
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English first
New York City, New York
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I purposely stayed outside of downtown or Birmingham because I thought the Marriott branded property would be nice - and it's not. The room is old and real need of upgrade. I am Marriott loyal and recommend you stay somewhere else.

Was this review helpful? Yes
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear avidtraveler1976, Thank you for your feedback on your recent visit with us. We are happy that you gave us an opportunity and also disappointed that we failed to meet your expectations. I appreciate your direct feedback, we will be completely renovating our bathrooms shortly and believe that the finished product will be just what you are looking for. I... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Birmingham Marriott is truly my home away from home. The service matches that of any JW Marriott or even Ritz Carlton I have been too. The go out of there way to make me feel at home to making sure I have morning Starbucks delivered to the car if I am in a hurry. They truly take an interest... More

Was this review helpful? Yes 1
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear NetteNette2014, Thank you for your feedback and most importantly for your loyalty. Our staff works very hard to take care of our guests but also to get to know them. It is always great to hear when all of their efforts are recognized and I get to share it with them. Thank you for making us your first choice... More

Birmingham, Alabama
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in the Marriot since my meetings were close! The rooms are not very clean and the housekeeping service very slow. I had to call at four pm to get my room serviced. The food in the restaruant was cold and expensive for the quality. The from desk was friendly and nice, but I will not repeat this hotel!

Was this review helpful? Yes
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear Jade T, Thank you for your feedback. I apologize that we fell short of not only yours, but our standards as well. We typically have good reviews on our cleanliness and housekeeping efforts. I will review your feedback with my management team and make sure we review our standards and training and make the appropriate changes. Again, thank you... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked this hotel based on other reviews I read on here for a quick overnight business trip. I wish I would have stayed elsewhere. Location: Easy to find, right off the main road. Location appears to be safe and quiet surrounded by office buildings. This hotel is about 5-7 miles from downtown itself. Parking: Free and ample. Rooms: The... More

Was this review helpful? Yes
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear Travelbugs1234, Thank you for your feedback on your recent experience with us. I apologize about your experience regarding the tax exempt status. We will need to educate our staff better on this process. The last thing we want to do is hassle our guests, but that is exactly what we did in this instance. I appreciate your constructive criticism,... More

Nashville
Top Contributor
120 reviews 120 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is on highway 280 near everything.. Shopping ,,,good restaurants, entertainment, movies, and other attractions. ..also the rooms are nice and the service is good...coffee bar and bar and restaurant...

Was this review helpful? Yes
Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 5, 2014

Checking in at 2 a.m, correct 2 a.m. Front desk woman was annoyed I was disturbing her. Took THIRTY MINUTES to check in, claiming she couldn't pull up reservation..... even after I went back to car to retrieve confirmation number. A total inconsiderate bore. I stay at Marriott frequently (platinum), this individual is NOT what Marriott needs at the front... More

Was this review helpful? Yes
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear Gary S, Thank you for your feedback on your recent experience with us. I am terribly sorry for the challenges you faced while checking in. Regardless of the hour you should not have to go through that and I will make sure that it gets addressed immediately. As a Platinum member we appreciate you business and loyalty and I... More

Charlotte, North Carolina
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

Excellent location not to far from downtown. Check-in was a breeze, the rooms are nice and comfortable. The indoor pool and fitness area were a real treat. The Summit is located only a couple of miles from the hotel, wide variety of shops and restaurants there.

Was this review helpful? Yes
Chicago
Top Contributor
50 reviews 50 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 18, 2014

Stayed here for a weekend board meeting. The grounds of the property were gorgeous this time of the year and very well maintained. The lobby is fresh and well decorated. Check in was pretty seemless, although they failed to ask about my loyalty program status and they had to confirm my Marriott number at check out. Although I did not... More

Was this review helpful? Yes
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear ChicagoKappa09, Thank you for your feedback from this past weekend. I apologize for missing your Marriott Rewards number upon check-in, I will review this with the team to make sure we are confirming this upon check-in. I also understand your frustrations with charging for wireless. Although it is complimentary in the lobby space, it is not in the guest... More

1 review
5 of 5 stars Reviewed April 30, 2014

I am a regular business traveler and spend four out of seven days a week at the hotel. Tonya Williams consistently goes above and beyond to make me feel welcomed and at home. Recently I had my teenage son join me on a trip. She provided him with a list of local activities and made sure that he had transportation... More

Was this review helpful? Yes
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear Tarri R, Thank you for your positive feedback on your recent stay with us. Even more, thank you for recognizing one of our employees for going above and beyond. I am very excited to share this feedback with her and our entire team. Thank you for your continued loyalty to our property and our team and we look forward... More

Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 30, 2014

This hotel was clean and the staff was nice. We were there with a conference of close to 300 people. The hotel handled this very well. Just not the best in the area but a good option. The service and food was very good just second to Renaissance Ross Bridge.

Was this review helpful? Yes 1
Michael M, General Manager at Marriott Birmingham, responded to this review

Dear Adjunior, Thank you for sharing your experience with us on your recent trip to Birmingham. We appreciate your honest and constructive feedback. Our staff continuously look for ways to improve and are very competitive with our sister hotels. Your commentary has given us a new goal and I hope we have another opportunity in the future to impress you.... More

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Additional Information about Marriott Birmingham

Address: 3590 Grandview Pkwy, Birmingham, AL 35243
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Birmingham 3.5*
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Also Known As:
Marriott Birmingham Hotel Birmingham
Birmingham Marriott

35 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
The superior quality and location of the Birmingham Marriott will make every trip a pleasure. The hotel is adjacent to Grandview Corporate Park and HealthSouth in one of the city's fastest-growing areas. Alabama Adventure Amusement Park and the Robert Trent Jones Golf Trail are just minutes away. ... more   less 
Number of rooms
291

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