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All 81 Birmingham hotels

Sheraton Birmingham

3.5 of 5 Hotel   |   2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
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58%
Ranked #32 of 81 hotels in Birmingham
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
FrequentlyinItaly Saint Paul, Minnesota
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565 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Saint Paul, Minnesota
Top Contributor
78 reviews 78 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one evening at this Sheraton. The meal at the Westin next door (Todd English's PUB) was the highlight but the Sheraton had nice rooms and decent service. However, we stayed on a designated "Quiet Floor" and yet were shocked to hear screaming and talking in the hallways throughout the night. Multiple complaints without apparent reaction by the staff.... More

Was this review helpful? Yes 1
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello FrequentlyinItaly, Thank you for your feedback, we would like to invite you back to not only change your perceptions, but to assure that your stay with us is the best in Starwood. please feel free to reachout to me directly at angelica.thomas@starwoodhotels.com. Warm Regards, Angelica More

Sterling Heights, MI
Top Contributor
176 reviews 176 reviews
142 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

My company moved a meeting here from another location because we had a high headcount. This property is attached to the Birmingham-Jefferson Convention Complex (BJCC). When I checked in, Juan Bass granted me an upgrade at no charge. I was particularly thrilled that he called my room after I arrived to let me know my meeting location (the BJCC is... More

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

I got this hotel for a steal by bidding on Priceline, but quickly figured out I didn't get the bargain I thought. Parking is in a deck around the corner only labeled "Hotel Parking" which also doubles as parking for the convention center. I entered the parking deck with my fingers crossed I understood the directions the valet guy gave... More

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Lee668, Thank you for your feedback, we would like to invite you back to not only change your perceptions, but to assure that your stay with us is the best in Starwood,please feel free to reachout to me directly at angelica.thomas@starwoodhotels.com. I look forward to connecting with you. Warm Regards, Angelica More

Nashville, Tennessee
Top Contributor
111 reviews 111 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an accidental stay - we broke down on I65 south of Birmingham and found the Sheraton to wait it out for two nights while our car was repaired. We had our dog with us. The experience with Sheraton was way above my expectations. I admit it - I'm a hotel snob. I usually stay in boutique hotels. Previously,... More

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Maggers, Thank you for such a kind and detailed review of your recent stay with us. I am sorry that you weren't here under better circumstances but I am very pleased to hear that our staff was very accomodating and made you feel right at home. I hope we have the opportunity to see you again. Warm Regards, Angelica More

WICHITA FALLS
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

As an airline pilot I get to experience restaurant service in many different hotels all over the United States, Canada, and Mexico. I want to identify a lady who is a waitress at the Atrium Cafe of the Sheraton Hotel of Burmingham, AL. Her name is Carolyn. Her customer service is among the best I've experienced. Thank you, Carolyn, for... More

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Dear Greg_Findlay, Thank you so much for taking the time to write this fantastic review. There is nothing we love to hear more than our guests loving their service and experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! It is so wonderful to hear that Carolyn was able to make... More

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

The location, food, and rooms were excellent. The staff was wonderful; however, the customer service provided by LaKisha M. at the front desk during check out was exceptional. The level of knowledge and patience Lakisha M. displayed when resolving my biling issues was impressive. She was solution driven and refused to allow me to leave the hotel with my situation... More

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orlando
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this property for a 3 day conference. This property is huge and is connected to the convention center (Tip: be sure to find out what is going on at the convention center during your stay here. Some of the events are no charge so you can check them out if you have any free time). The guest rooms... More

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Thank you for the great review. I'm really happy to hear you had a great stay with us. I agree with you and your colleagues, our Sheraton Sweet Sleeper bed are extremely comfortable…it's one of the best things about our guest rooms.I really appreciate the business and your positive feedback. We hope to see you again soon! Angelica More

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Excellent location for BJCC events. Concierge level was nice and lounge area was accomadating. Fitness facility is far from rooms. It is a very busy hotel with lots of conference space. Excellent place for the fast paced but if you like slow and quiet this is not the place for you. I will definitely stay here again if I'm back... More

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Dear Beth P, Thank you for taking the time to post a review. I am happy to hear that you enjoyed your stay and found our location convenient. It is great to hear that you would definitely stay here again and we look forward to the opportunity to have you as our guest again soon. Warm Regards, Angelica More

Enterprise, Alabama
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although our room had a great balcony view and the beds slept great, housekeeping was disappointing. The first night I called for an extra set of towels (4 guests in room, only towels for 3) and they never arrived. At the end of a long day of meetings we returned to the room to discover housekeeping had never come by... More

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Dear AmyCoveington, Thank you for writing a review regarding your recent stay. I was very disappointed to hear about the myriad of problems you encountered while staying with us and would like to extend a sincere apology to you. Our veteran hospitality staff is very proud of the level of service they provide and I'm truly sorry that this was... More

Geraldine, Alabama
1 review
2 of 5 stars Reviewed 3 weeks ago

We traveled with a large school group. Check in took 5 hours! Refrigerators and microwaves were removed from our rooms and were available to us for a $25 fee EACH! Checkout was terrible! Trying to get thousands and students and chaperones out by 9:30 am and they decided that one elevator needed ceramic tile installed that day. I did have... More

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Dear SuZy P Thank you, first and foremost, for your feedback and for taking the time to write us and share the details of what you have experienced during your stay. We take all guest communication very seriously and greatly appreciate receiving detailed comments such as yours so that management is aware, our staff is informed and we may resolve... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(8)
  • Convention center(5)
  • Valet parking(4)

Additional Information about Sheraton Birmingham

Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Birmingham
#26 Business Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Official Description (provided by the hotel):
Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more   less 
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Sheraton Birmingham Hotel
Birmingham Sheraton

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