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Sheraton Birmingham

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2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
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Sheraton Birmingham
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740 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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  • Mar-May only
    (213)
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Charleston
Level Contributor
217 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We're disappointed that this hotel, which is located so close to the convention center, but has not improved in the past year. On arrival you aren't allowed a cart unless you have someone on their staff get your luggage, which we won't, so we make the 3 trips to our vehicle to carry everything in/out. I had called to request... More 

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Leesburg
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Was prepared to be impressed but ended up being an average hotel. You drive up to the entrance and your car is unloaded and put on a cart. You are given a ticket to retrieve your luggage while you go park. I don't know if they have valet parking because I don't like for anyone else to be in my... More 

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St. Louis MO
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Fun Fact: This is the largest Hotel in Alablama. Less fun fact: This hotel does not have the staff and facilities to manage this hotel when it is busy. Stayed here two nights in town on business. I got in ealier than expected but was still accomidated when I checked in. From the second i walked in, it was obvious... More 

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Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was looking for clean, close to UAB, as cheap as possible,... so how'd I end up at sheraton? Priceline blind bid 75 a night. It was very comfortable, very clean, good in 2 restaurants on site is kinda crazy expensive but pretty good. Be prepared to walk a bunch, parking is a long way but most of that is... More 

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Stamford, Connecticut
1 of 5 stars Reviewed 2 weeks ago

The worst customer service ever! The women at the front desk are rude as is everyone else you speak to when you attempt to reach the hotel. The only thing nice about this place is the concierge. He was very helpful and kind. I would advise no one to stay here.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello amarie813, Thank you for sharing your feedback with us. It is feedback like yours we use to help us improve on guest satisfaction. I apologize for the less than satisfactory service you received during your visit with us. I hope that this experience does not deter you from visiting us in the future. Warm Regards, Angelica More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a great experience here. Their atrium cafe is a great place to have breakfast as well. Was clean and everyone was friendly. I even left my wallet in the bathroom and someone was kind enough to return it, fully intact; I just had to go down to security to sign for it.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Shauna H, Thank you for sharing your experience with us. I am happy to hear that your wallet was found. We look forward to seeing you again in the near future. Warm Regards, Angelica More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The reviews kind of had us a little skeptical .. But as soon as we checked in we were really happy !! We stayed on the 15th floor with a very decent view .. Our room was VERY clean and I can't complain about anything .. We only stayed one night but everything from customer service all the way to... More 

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Telice L, Thank you for your kind words. We look forward to seeing you during your next visit. Warm Regards, Angelica More 

Level Contributor
19 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed here during some type of school break competition. Teenagers were running everywhere at all hours. Even so far as knocking repeatedly on our door in the wee hours. We could not access the restaurants due to the number of teenagers in each. We opted for room service which cost well over $50 for burgers for just us 2.... More 

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Toni H, Thank you for your review. I would like to extend an apology for any inconvenience your endured during your stay with us.I truly hope this experience will not deter you from visiting our property again. We look forward to engineering a delightful experience during your next stay with us. Warm Regards, Angelica More 

Snead, Alabama
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for the Garth Brooks concert, being directly across from the civic center, the entire hotel was crazy crowded but the staff accommodated well and was very helpful. Very nice room. Super convenient when attending an event at the BJCC. Will stay here again!

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello mgs0007, Thank you for choosing our hotel to stay at while you attended an event at the BJCC. We would love to see you again in the near future! Warm Regards, Angelica More 

Ocho Rios, Jamaica
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a delayed flight, which made me missed my flight and had to overnight here. Hotel is in the downtown area with walking distance to restaurants and pubs in the Uptown area. It is a fairly large hotel. Rooms come with the standard amenities and bed is comfy...also offers free wifi which is good when I travel.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Lazoog, Thank you for staying at the Sheraton Birmingham Hotel. Wishing you safe travels! Warm Regards, Angelica More 

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