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Sheraton Birmingham

3.5 of 5 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
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Sheraton Birmingham
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Sheraton Birmingham
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686 reviews from our community

Traveler rating
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    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth
Top Contributor
124 reviews 124 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars NEW via mobile

I spent two nights on the property and staff were great both nights.... From checkin-in to valet, very attentive and helpful. The disappointment was really more the beat-up room (and on the top floor (17th), panic latch on the door was loose, a couple of lightbulbs were out, and I couldn't get the A/C to work correctly. So, an ideal... More 

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Smyrna, Georgia
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 1 week ago

We were in town for the Mercedes Marathon weekend. Because of its proximity to the start/finish line, this was one of the host hotels. The poor hospitality began at check-in. We knew we were early (1:30), so it wasn't a surprise that our room wasn't ready. However, when we registered, we requested a late check-out. I received an email confirmation... More 

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sheswithstarwood, Director of Operations at Sheraton Birmingham, responded to this review

Hello Anika B, I would like to thank you for giving us a detailed account of your stay. I would like to extend a sincere apology for all and any inconvenience you encountered during your stay. I would like to discuss your concerns with you further. I may be reached at jose.ayala@sheraton.com. I look forward to speaking with you soon.... More 

Brentwood, Tn
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a volleyball tournament. llocation was wonderful for our trip. Restaurants were ample and close enough to park. Rooms were clean. Beds were uncomfortable and small. No complimentary breakfast. Access to convention center was wonderful. Parking garage is a haul. This one may be worth paying for valet. You do not get free wifi. Would go back.

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello SherriJ279, Thank you for your comments. I am delighted to hear that you would come back to visit with us. I do apologize for any incovenience you might have expercienced during your stay. We look forward to seeing you again in the near future. Warm Regards, Angelica More 

Top Contributor
50 reviews 50 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed here when daughter had a cheer competition at the civic center. The rooms need immediate attention. Seriously.... But to top that off, the sports bar/grill that is located on the first floor is an absolute ripoff. My group had a party of 7 who ate lunch there. When we received our bill for our super expensive mediocre... More 

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Dixiefamily, Thank you for taking the time to share you experience with us. It is feedback like yours that enables us to improve on guest satisfaction.I apologize that you had a less than enjoyable stay and please know that I have passed on all of your concerns to the appropriate department heads. We would like to invite you and... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I love the rooms a great place to stay. AND the service was very good, The food was delicious.I really enjoyed the sickle cell fundraiser Showtime at the Apollo great entertainment beautiful hotel highly recommend anybody to visit in Birmingham to try the Sheraton Hotel one of the best in Birmingham Alabama

Was this review helpful? Yes 2
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Jacob b, Thank you for your kind words about our property and staff. We look forward to seeing you again. Warm Regards, Angelica More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here because they said it was connected to the BJCC. It was connected, but the walkway was closed for the show we attended, causing us to have to go outside in the cold with no coats, because the website said that we wouldn't need them. One of us has health issues that made this extended walking difficult.

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello James W, Thank you for you comment. I do apologize for the skywalk to the BJCC being closed causing you to walk outside, I understand how this could be an inconvenience. I hope this does not deter you from staying with us the next time you decide to attend an event at the BJCC. Warm Regards, Angelica More 

Bellevue, Nebraska, United States
Top Contributor
61 reviews 61 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The best thing about this property is their shuttle drivers and valet staff!!!! I did not get to the hotel until 11:30pm. The shuttle from the airport was convenient and easy to use. The shuttle driver was extremely friendly. The front desk agent was nice and checked me in quickly. When I got to my room there was a towel... More 

Was this review helpful? Yes 4
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Amanda H, Thank you for taking the time to share your experience with us. I am happy to hear that you enjoyed your interactions with our staff. I would like to apologize for the condition of your room. I would also like to discuss your concerns about your room with you further. I may be reached via email at... More 

Tucson, Arizona
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Attended at conference held in the convention center. Easy access completely inside. Coffee shop and restaurant for morning coffee with the gift shop across the way. Its the staff that makes this hotel worth staying in! Yes they need an update and yes the rooms could be cleaner but at the end of the day every employee I saw spoke... More 

Was this review helpful? Yes 2
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Roxandthekids, Thank you for taking the time to write a comment about your recent stay with us. Thank you so very much for your kind words about our staff. We look forward to seeing you the next time your in the Magic City! Warm Regards, Angelica More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The convenience to the BJCC is pretty much what the Sheraton has going for it. Nothing special and quite pricey. Cancellation policy is not very "friendly". Restaurants also pricey for what you get. Getting internet service was impossible.

Was this review helpful? Yes 1
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello KBirdAtlanta, Thank you for taking the time to share your experience with us. I apologize for any annoyance during your visit with us. We would like to invite you back to the Sheraton Birmingham Hotel so we may have the opportunity to regain your confidence in our brand. Warm Regards, Angelica More 

Nashville, Tennessee
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel while in Birmingham for a volleyball tournament. Very convenient to the BJCC. Clean hotel - rooms could use a little updating - broken dresser drawers - water stained ceiling tiles. Everything we needed to get to was within walking distance. We will be back for 2 more tournaments and will probably be booked at this hotel... More 

Was this review helpful? Yes 1
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello lisa p, Thank you for your review about your recent stay with us. I am happy to hear that you plan on visiting again for the next two tournaments. However, I would like to discuss your comments about the condition of your room with you further. I may be reached via email at angelica.thomas@westin.com. I look forward to speaking... More 

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Additional Information about Sheraton Birmingham

Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Number of rooms: 757
Reservation Options:
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Birmingham Sheraton
Hotel Style:
#2 Green Hotel in Birmingham
#33 Business Hotel in Birmingham

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