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Sheraton Birmingham

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2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
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Sheraton Birmingham
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801 Reviews from our TripAdvisor Community

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Bentonville, Arkansas
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Older Property that is in the heart of Brimgham and maintained very well. Good hotel. Next to the BJCC complex where lots of things take place. There is also a newer "Bar" district call Uptown around from the hotel. There is also a Subway sandwich shop right outside the front door of the hotel.

Helpful?
Thank Tom E
Mobile, Alabama
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's like navigating a maze to get to/from the rooms. The elevators don't all go to the same floors. The connection to the convention center parking garage is a plus and the self-pay rates are reasonable, hourly up to $8/day or in/out pass $12/day. Our double room didn't have a fridge or a microwave. The quoted price of $176/night was... More 

Helpful?
Thank Kim T
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Kim T, Thank you for sharing you experience with us. We hope to see you again in the near future! Warm Regards, Angelica More 

Madison, Alabama
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Although attempts have been made to renovate and update, it still feels like an older hotel. Rooms are a bit dark feeling. Convenient for events at the BJCC but very slow when many people are staying in the hotel (not enough elevators, so you have to wait a while when the event lets out). Hotel is clean, but if you're... More 

Helpful?
Thank ttmt2
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello ttmt2, Thank you for taking the time to provide us with some feedback. I am happy to share with you that we are undergoing phase 1 of our renovation. We would love to invite you back so you can see some of the great changes taking place here at our hotel. We look forward to having you visit with... More 

Portland, Oregon
1 review
1 of 5 stars Reviewed 1 week ago

After checking into room had scalding hot water in both the hot and cold water taps. Asked for another room, hotel said wait 24 hours and it will be fixed (and let me shower in another room). After 24 hours still had the hot water problem - then moved me to another room. This happened to three in our group.... More 

Helpful?
Thank H G
Clarkesville, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks for extending warm hospitality. We booked a last minute stay through Priceline. Upon arrival, it was clear the hotel was going to be full. At check-in, we were asked if we would consider changing from two-beds to one king. No problem. Because we said yes, we received upgrade to club level, two free drink passes, free breakfast and free... More 

Helpful?
Thank Elizabeth G
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Elizabeth G, Thank you for being so kind and changing your room type.I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to the Sheraton Birmingham Hotel. Warm Regards, Angelica More 

Tampa, Florida
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is conveniently located to the convention center and a lot of choices of food within walking distance. The lobby is easy to check in. The hotel store is in a bit of an odd place. The meeting service was very good and the food was good. Overall a good place for meeting.

Helpful?
Thank dmsuncoast
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello dmsuncoast, Thank you for your comments and for staying at the Sheraton Birmingham Hotel. We look forward to seeing you during your next meeting. Warm Regards, Angelica More 

Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Several things happened during my one-day stay that impacted my stay at this hotel. (1) In the morning for the breakfast buffer (the lobby Cafe) I waited for several minutes while attendants zipped by us. A line of at least 12 people started to form behind me. Still no attention. Finally, someone came by and made an explanation -- which... More 

Helpful?
Thank David C
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello David C, I would first like to extend a sincere apology for the service you received while at the Atrium Café. This is not the type of service that we pride ourselves on. I have shared your concerns with management and will see that they are addressed. I would also like to apologize for any noise disturbances that you... More 

Carmel, Indiana
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Room was spacious and the view of the atrium was really nice. If breakfast buffet isn't free, don't pay for it. It's not worth $17, French toast was cold, eggs were very runny. You are supposed to have an option of ordering off the menu but we were told that randomly, the restaurant manager will not allow menu purchases if... More 

Helpful?
Thank Shannon S
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Greetings Shannon S, Thank you for sharing your experience with us. I have shared your review with management and would like to apologize for the service your received while visiting with us. We would like to invite you back so we may have the opportunity regain your confidence in the Sheraton Birmingham Hotel. Warm Regards, Angelica More 

Nashville, Tennessee
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was nice, quiet and clean. The bedding and linens were relatively new and the bathroom, including the shower was very clean. There is great access to the convention center without having to go outside. The only issue we had was that the restaurants in the hotel are VERY slow and the staff is not very knowledgeable.

Helpful?
Thank 191terrip
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello 191terrip, Thank you for sharing! I am happy to hear that your enjoyed your overall stay. I appreciate your feedback and will pass it on to our management team. We may have an area of opportunity with our staff. We hope to see you again. Warm Regards, Angelica More 

chicago
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I live in hotels, and have also been in customer services for 30 years. No matter what the issue is, this establishment will exemplify what customer service is in our highest idea. Kudos to Pam and the rest of the managers I dealt with. What a positive experience. Orlando the van driver was a charming welcome to the hotel. My... More 

Helpful?
Thank HotelsRMyHome
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello HotelsRMyHome, Thank you for sharing a glowing review. We look forward to seeing you the next time your in Birmingham. Warm Regards, Angelica More 

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