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Sheraton Birmingham

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2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
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Sheraton Birmingham
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Sheraton Birmingham
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701 reviews from our community

Traveler rating
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    169
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    61
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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English first
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  • Mar-May only
    (191)
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Mount pleasant
Top Contributor
59 reviews 59 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Food at this hotel is horrendous! Have stayed here several times for work and have learned to walk to the group of restaurants just a block away. The Westin next door has a Todd English pub with great food you can charge to your sheraton room. Stay on the tower side where it's quieter, especially if there is a concert... More 

Was this review helpful? Yes 1
Birmingham, Alabama
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I usually stay at the Doubletree in Birmingham for shows, but this time I tried staying closer to the venue. Last time I do that. Upon arrival, the valet was nice, I dropped off my keys while coworkers got their bags. I was in line to check in and the valet comes to ask me for the keys. I told... More 

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United States
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Request a room away from the atrium in the "quiet section", as notated by signs if you are over thirty. The elevators need to be redone. Slow and rickety. Pricing varies with the concert schedule and the restaurants are below average. On a good note, the front staff was nice.

Was this review helpful? Yes 1
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Slice2014, Thank you for your comment. I would like to apologize for any inconvenience you experienced during your stay. We hope to see you again in the near future. Warm Regards, Angelica More 

Laurel, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

There was a little mix up with our room when we arrived, but after that everything about this hotel was great, customer service, food (breakfast & dinner) and drinks. They have an all you can eat buffet, open bar in the evening and even a shuttle.

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello ssj1126, Thank you for taking the time to share your feedback with us. I do apologize for any inconvenience you experienced upon your arrival at our hotel. I am happy to hear that you did enjoy your overall stay despite the mix up. We look forward to seeing you again in the future. Warmest Regards, Angelica More 

Orlano, United States
Contributor
16 reviews 16 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean rooms, friendly service and plenty of stuff to do around the hotel. The food is good a the bar and the bar has local craft beer. Behind the hotel has plenty of restaurants and pubs. The convention center is across the street and has a sky walk from the hotel.

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Eddie V, Thanks for your comment! We hope to see you again in the near future! Warm Regards, Angelica More 

Hamilton, Georgia
Top Contributor
50 reviews 50 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just to start, we arrived at the hotel and a guy at the "valet" asked me if I was with a convention group and I say yes so he proceeded to send me to another place... I have to return back to the hotel when I realized he send me to the wrong place.... All I wanted was to check... More 

Was this review helpful? Yes 1
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Heidi W, Thank you for taking the time to let us know about your experience here at the Sheraton Birmingham Hotel. I would like to extend a sincere apology to you for any inconvenience you encountered during your visit. I would like to discuss your concerns with you further. I may be reached at angelica.thomas@starwoodhotels.com. I look forward to... More 

Greenville, Alabama, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we stayed here while my husband had a convention. They do not have inroom fridges or microwaves, but you can get a mini fridge on request. Which we did. Every staffer we came in contact with was polite and friendly. My boys and I enjoyed the indoor pool even though it was a bit chilly.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Angela Z, Thank you for staying at the Sheraton Birmingham. We look forward to seeing you and your family again! Warm Regards, Angelica More 

Montgomery, Alabama
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I enjoyed staying in this grand hotel. The rooms were spacious, and my children enjoyed being able to look at the other guests as they were dining and conversing downstairs. We enjoyed a hot breakfast, and we greatly appreciated the valet since we visited during very bad weather. My husband was able to have a conversation with... More 

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Marchetta M, Thank you for your kind words about your stay with us. We hope to see you and you family again soon in the near future! Warmest Regards, Angelica More 

Dublin, Ohio
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As stated in the title, there is nothing wrong with the hotel. The staff members just need to focus a lot more on what the guests are saying and requesting. My reservation was for a non-smoking double bed. As I was checking in, the staff member was talking and joking with another staff member the entire time barely looking at... More 

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello ArcherLN, Thank you for taking the time to share your experience with us. I apologize for any inconvenience you experienced while you were with us. I have passed all your concerns to the appropriate department head and will see that they are rectified.Guest satisfaction is our main priority and it seems we fell short during your stay and I... More 

atlanta
Top Contributor
55 reviews 55 reviews
49 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for three nights for a meeting. The hotel is very easy to find and drive to. I arrived at 4:45 PM to check in, but my room was not ready. I learned that the hotel had been struggling to keep up with check-ins for most of the afternoon. While I was initially disappointed, the staff... More 

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello scottpeth, Thank you for taking the time to give us a detailed account of your stay. I would like to extend an apology for any inconvenience you experienced during your time with us. Please know that we take your feedback very seriously and I have passed your concerns on to management. We would like to welcome you back to... More 

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