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Sheraton Birmingham

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2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
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Sheraton Birmingham
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Sheraton Birmingham
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732 Reviews from our TripAdvisor Community

Traveler rating
    199
    213
    176
    81
    63
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122
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325
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (732)
  • Mar-May only
    (214)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (166)
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Ocho Rios, Jamaica
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a delayed flight, which made me missed my flight and had to overnight here. Hotel is in the downtown area with walking distance to restaurants and pubs in the Uptown area. It is a fairly large hotel. Rooms come with the standard amenities and bed is comfy...also offers free wifi which is good when I travel.

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here before and will again. The hotel is always clean, spacious rooms, and nice pool indoors. Being an Spg member pays off with the free breakfast buffet! There aren't many options in the hotel for eating late, but it is central to the downtown area.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Duke D, Thank your for your loyalty to Starwood and to the Sheraton Birmingham. See you next time! Warm Regards, Angelica More 

Columbus, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel is not equipped with enough food/bar options for the massive amounts of people associated with the surrounding area. The room service was also very slow. So slow we ended up cancelling our order. We were there for a concert at the BJCC. When the show was over, everyone descended on the lobby of the hotel. Getting a table... More 

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Shannon Z, Thank you for sharing your feedback with us. I am sorry to hear that you did not enjoy your stay with us. I have shared your comments with management and we would like to invite you back so we may have the opportunity to regain your confidence in the Sheraton Birmingham. We hope to see you again... More 

Level Contributor
9 reviews
3 of 5 stars Reviewed 2 weeks ago

Hotel staff were very nice and helpful. The hotel has been around for a while and needs an upgrade. Many things that were just not quite right and could be addressed easily. I think its proximity to the Civic Center makes it hard to do a full scale renovation. Unfortunately, I was there when there were thousands of people for... More 

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Tom G, Thank you for your feedback and for staying at the Sheraton Birmingham. We hope to see you again soon. Warm Regards, Angelica More 

Lanett, Alabama
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here one night in June and one night last winter. The room was clean and spacious. The beds were comfortable, but we did not have the queen size. I think it was a double, so my husband and I were a little cramped. The bathroom was spacious and there was a good magnified make-up mirror. In the bedroom... More 

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sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello KatEagle, Thank you for your comment. We hope to see you and your husband again soon! Warm Regards, Angelica More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Wonderful restful 2 nights while attending Tech Conference at BJCC. Takes a little to navigate, but easy once you take time to walk around. Up Town is new and within walking for eating and shopping. Nice visit.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Hhh2001, Thank you for your comment. I am happy to hear that you enjoyed your visit. We look forward to seeing you again. Warm Regards, Angelica More 

Sacramento, California
1 review
4 of 5 stars Reviewed 3 weeks ago

I just returned from the Jazz Festival in Birmingham. I must say the customer service Kenetra and Kenya gave went above and beyond my expectations. The accommodations were clean and bed very comfortable. Thank you for an outstanding experience.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello jazzygirl2015, Thank you for your kind review! I will be sure to pass your kind words on to Kenya and Kenetra!! We look forward to seeing you again in the near future!! Warm Regards, Angelica More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I'm a SPG Platinum member and constantly brag about SPG properties. However, this property is one of the worst I've visited. The front desk staff is great. Very friendly and welcoming. Make you feel right at home upon check in. My room (1439) smelt horrible. It had a mold/mildew smell. This is supposed to be one of the SPG floor... More 

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Ricky W, I would first like to thank you for your loyalty to the Starwood brand and for sharing your feedback with us. I apologize for any and all inconveniences you experienced during your visit. I have passed on your concerns to the appropriate department heads and will see that your feedback is addressed. Thank you for staying at... More 

chicago
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 28, 2015

Not a top of the line Sheraton, but it worked great for us. We stayed two nights while golfing on the Robert Trent Jones trail. The room was clean, but old. Didn't use any restaurants or bars. $12 a day for parking.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello vp050176, Thank you for your comment and for staying at the Sheraton Birmingham Hotel. Warm Regards, Angelica More 

Streetsboro Ohio
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2015

Thanks for being so accommodating and kind to us while we were staying with you. We had a rocky start d/t miscommunication on our needs when we arrived @0200. You adjusted our rooms to our original request which made our stay much more comfortable. The food at our banquets was very good.

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at Sheraton Birmingham, responded to this review

Hello Debra W, Thank you for taking the time to write a review about your recent stay with us. I apologize for any inconvenience you may have experienced but I am happy to hear that we were able to correct our mistake. Thank you for staying at the Sheraton Birmingham and we look forward to seeing you again. Warm Regards,... More 

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