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All 82 Birmingham hotels

Hotel Highland at Five Points

3.0 of 5 Hotel   |   1023 20th Street South, Birmingham, AL 35205
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76%
Ranked #20 of 82 hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
JaneMUK UK
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  • Reviews (223)
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223 people have reviewed this hotel

Traveler rating
    95
    70
    29
    15
    14
See reviews for
21
69
29
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
UK
Top Contributor
185 reviews 185 reviews
72 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has a great location in Five Ways, I had a superb suite on the top floor, the room was sumptuous with a King sized bed, bathroom and lounge area. The bedroom was beautifully decorated and the bed was very comfortable. The hotel is close to many restaurants and also close to local buses and the ultra cheap dart... More

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for taking the time to tell us about your most excellent stay here at The Hotel Highland! Our team members will be thrilled to know that your time with us was a pleasant one, as they strive to make each guests feel welcomed and comfortable! We are looking forward to seeing you again in the very... More

Pell City, Alabama
Top Contributor
58 reviews 58 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We wanted a nice place to stay convenient to attending a concert at Alys Stephens. The Hotel Highland met that need. From our experience this is a great facility. I would give it a 4.5 if I could. Valet parking was quick and painless. Check in was the same. Every person we encountered during our stay was friendly and courteous.... More

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for taking the time to write such an awesome review of our hotel.....our team members will be thrilled to know they have done their job well! We certainly appreciate your sharing your experience! Please come and visit again soon! Thank you again and have a wonderful day! Renee More

Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whenever I travel I like to stay in small hotels that have character. Two months ago after I found Hotel Highland online, I could not get it out of my mind. Its designer touch did not disappoint. And we found the staff to all be very accommodating. My mother and I were taking a vacation together and this hotel was... More

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Oh my goodness...thank you so much for the awesome review of our hotel! We loved having you all and look forward to seeing you again! We are so glad you enjoyed your stay! Renee More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking for nice, reasonable accommodations closer to UAB Hospital. The Highland is kind of quirky, but clean and nicely appointed. Staff is very friendly and helpful. Steps from Five Points. Needs ice machines on more floors and more outlets to plug in cell phones, etc. Would definitely stay again. UAB rate was 101 for a King standard. Also... More

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for writing such a nice review of our hotel! We are very pleased that your stay was an enjoyable one and hopefully just as enjoyable for your "four legged" baby! Please come back and visit, as we would love to have you! Thank you again and have a wonderful day! Renee More

Top Contributor
103 reviews 103 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An unexpected trip. An early morning appointment at the hospital. Where to stay? For us the obvious choice Hotel Highland. Room great, A/C quiet, Friendly staff and a nice breakfast @06:00 and we were on time for our 06:30 appointment. Stayed here before and we'll be back!

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

We are so very pleased to have seen you again and that your stay was a good one! Thank you for taking the time to write a review for us! Have a great day and we hope to see you again soon! Renee More

Milton, Georgia
Top Contributor
106 reviews 106 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wife and I came into town to see family and decided to stay downtown to check out the nightlife. This place was great - was small enough to where it isnt too crowded, but you get good service at the front desk. It is an older hotel which has been rebadged, which is OK. It has had most everything upgraded,... More

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for taking the time to write about your experience here at The Hotel Highland! We are so glad you enjoyed your stay and look forward to seeing you again in the very near future! Have a fabulous day! Renee More

Tuscaloosa, Alabama
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed at the Hotel Highland. We were very pleased. The room was a little small (we had king bed though), but well appointed. The air conditioning worked wonderfully, as our room was freezing when we entered. A quick adjustment to the thermostat and all was good. The bed was very comfortable. The staff was extremely... More

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for taking the time to write such a great review of our hotel!! We are pleased that your experience with us was a fabulous one, as that is our goal!! We hope you and your wife will come back soon, as we would love to h ave you! Have a great day and thank you again!... More

Jackson, Mississippi
Contributor
18 reviews 18 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

if you are looking for a clean and affordable hotel in a great part of Birmingham, look no more! Hotel Highland is a great alternative to the big chain hotels and overall is a score in every way...( so that is the good). But, I was there for three nights and two days, worked in my room until noon. each... More

Was this review helpful? Yes 2
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you eam66 for letting me know about your experience with our housekeeping staff, as I must admit I am so very surprised. I have already given a copy of your comments to our Exec Housekeeper who was just as shocked and will be having a serious conversation with her team members this morning. I can assure you this will... More

Hattiesburg, Mississippi, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was located in the heart of downtown within walking distance of several restaurants. The hotel was clean with top notch courteous staff. The room was great overlooking the dowtown area. Very clean and spacious rooms. Would recommend to anyone traveling in the area!! We will definitely be back!

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Beth B for taking the time to tell us about your experience here at The Hotel Highland! We are thrilled you enjoyed your stay and look so forward to seeing you again! Have an wonderful day~ Renee More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I booked 15 nights at the Hotel Highland for guests for my conference in June 2014, nearly $2,000 to be billed to my account. Rather than follow my instructions, the hotel billed several of my guests. This was damaging to our event's reputation and was the last impression these visitors had upon leaving Birmingham. I asked for help and answers... More

Was this review helpful? Yes 1
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Wade, We are truly sorry that you feel this way. But as you well know, these remarks are false and untrue. We have worked with you and gave you many room credits from something that was not even our fault, as if you had your payment in order, none of this would ever be an issue. From the start you... More

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Additional Information about Hotel Highland at Five Points

Address: 1023 20th Street South, Birmingham, AL 35205
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Highland at Five Points 3*
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#19 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 
Number of rooms
63

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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