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All 81 Birmingham hotels

Hotel Highland at Five Points

3.0 of 5 Hotel   |   1023 20th Street South, Birmingham, AL 35205
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Ranked #20 of 81 Hotels in Birmingham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
primags Gainesville, Florida
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240 reviews from our community

Traveler rating
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    14
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I really like Highlands at 5 points. The hotel is showing the slightest bit of wear but really nice overall, just a few touch ups and it would be perfect. Friendly staff, a good breakfast in the morning that had warm eggs, boiled eggs, fruit, waffles, cereals and more. Great location for walking to restaurants and bars. Go to Dave's... More 

Was this review helpful? Yes
Top Contributor
139 reviews 139 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here twice this month. Great stay both times. An excellent location if you have medical appointments at UAB. Staff always friendly, they know us by name now. Property close to lots of great eateries. Thanks for taking care of us, see you again soon.

Was this review helpful? Yes 1
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you for your kind words and for taking the time to write them! We certainly appreciate your kindness and look forward to seeing you again in the very near future! Have a fabulous day! Renee More 

Roswell, Georgia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had the pleasure of staying at the Hotel Highland recently. After a long drive, I was greeted by a very friendly valet and front desk staff. The hotel is older but has been renovated very nicely. When you enter in the front, there is an inviting bar awaiting. Our room was smaller than most chain hotels but well appointed,... More 

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Kristin for taking the time to tell us about your stay, as we so appreciate you and value your thoughts! We look forward to seeing you again in the very near future!! Have a wonderful day~ Renee More 

New York
1 review
5 of 5 stars Reviewed November 16, 2014

We enjoyed our recent stay at Hotel Highland. The room was lovely and the hotel was located near many excellent restaurants. The employees were very helpful and friendly and the complementary breakfast had many choices.

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Hello Emmie909! Thank you for taking the time to tell us about your fabulous stay here at The Hotel Highland! We appreciate your choosing to overnight with us and look forward to seeing you again in the future!! Thank you again and have a wonderful day~ Renee More 

Senior Contributor
39 reviews 39 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 13, 2014

I like to stay at this historical, boutique style hotel. At Five Points, it's safe and convenient to restaurants and UAB Hospital. They offer a medical discount as well. Very friendly employees, valet parking. Very nice decor. Comfortable and clean.

Was this review helpful? Yes 1
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Deanna L for taking the time to not only to tell us about your stay, but to say such wonderful things about our hotel! We appreciate the feedback, as I know our team members will be glad to hear! We look forward to seeing you again soon! Thank you again and have a wonderful day~ Renee More 

Oxford, Alabama
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

I had surgery at St. Vincent's very early one morning in September and live over an hour away. So my husband and I chose to stay here the night before. We LOVED it! If you are used to huge bathrooms etc don't go here but if you want to stay in a vintage hotel that is very well kept, classy... More 

Was this review helpful? Yes 1
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for writing such a fabulous review of our hotel! We always love to hear from our guests! Our team members will be thrilled to know your stay was such excellent one, as they strive to make each a wonderful experience! We hope to see you again in the very near future (under better circumstances) and hope... More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 1, 2014

Old hotel with a poor attempt at rehabilitation of the interior, in efforts to cosmetically improve the appearance. Unfortunately, the overall quality of the hotel remained poor. The carpets are dingy. Utilities, including the air conditioning and faucets for sinks, worked poorly. Would stay again only if desperate or if the price was an exceptional bargain.

Was this review helpful? Yes 1
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for taking the time to tell us about your stay here at The Hotel Highland! I do so apologize that your stay was not to your expectations. Old buildings can certainly have their challenges and appreciate your bringing to our attention these issues in your room, as we have our Chief Engineer working on them! Again,... More 

Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed October 31, 2014

Five points, Birmingham, Alabama. The room was very clean room with an artistic feel. The courteous front desk attendant changed our room for a better view of five points. My only issue was the $4 parking each time you leave :(. Overall... I love it!!!

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you for taking the time to let us know about your stay here at The Hotel Highland! We are excited that you enjoyed your stay and have noted that your parking was in the Birmingham City Public Deck. The hotel does have valet parking at $16 per day, of which you can come/go as many times as you want... More 

Florence, AL
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 30, 2014

Really helpful staff. Funky fun decor. Parking deck not good place so parked on street which was fine. Very well located near some of best restaurants in the city. Convenient to downtown and UAB as well as area hospitals

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Blynn4444 for taking the time to tell us about your stay here at the Hotel Highland! We are so pleased you enjoyed your stay and look forward to seeing you again in the very near future! Thank you again and have a wonderful day! Renee More 

Fairhope, Alabama
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed October 20, 2014

The room was rather noisy, from the air conditioner to the street noise. The television was not functioning properly, and, although the staff make every effort to remedy the problem, it went unresolved. The room was discounted at check out.

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you taking the time to let me know about your stay, as we appreciate your letting us know how things went during your time with us. I do apologize about your television and know that on your next visit the reception should be much better, as we do hope to see you again in the very near future! Thank... More 

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Additional Information about Hotel Highland at Five Points

Address: 1023 20th Street South, Birmingham, AL 35205
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Highland at Five Points 3*
Number of rooms: 63
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel
Hotel Style:
#20 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham

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