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All 82 Birmingham hotels

Hotel Highland at Five Points

3.0 of 5 Hotel   |   1023 20th Street South, Birmingham, AL 35205
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75%
Ranked #21 of 82 hotels in Birmingham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
eam66 Jackson, Mississippi
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  • Reviews (216)
  • Photos (55)
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  • Room tips (40)
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216 people have reviewed this hotel

Traveler rating
    93
    66
    28
    15
    14
See reviews for
18
67
27
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Jackson, Mississippi
Contributor
18 reviews 18 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

if you are looking for a clean and affordable hotel in a great part of Birmingham, look no more! Hotel Highland is a great alternative to the big chain hotels and overall is a score in every way...( so that is the good). But, I was there for three nights and two days, worked in my room until noon. each... More

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you eam66 for letting me know about your experience with our housekeeping staff, as I must admit I am so very surprised. I have already given a copy of your comments to our Exec Housekeeper who was just as shocked and will be having a serious conversation with her team members this morning. I can assure you this will... More

Hattiesburg, Mississippi, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was located in the heart of downtown within walking distance of several restaurants. The hotel was clean with top notch courteous staff. The room was great overlooking the dowtown area. Very clean and spacious rooms. Would recommend to anyone traveling in the area!! We will definitely be back!

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Beth B for taking the time to tell us about your experience here at The Hotel Highland! We are thrilled you enjoyed your stay and look so forward to seeing you again! Have an wonderful day~ Renee More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked 15 nights at the Hotel Highland for guests for my conference in June 2014, nearly $2,000 to be billed to my account. Rather than follow my instructions, the hotel billed several of my guests. This was damaging to our event's reputation and was the last impression these visitors had upon leaving Birmingham. I asked for help and answers... More

Was this review helpful? Yes 1
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Wade, We are truly sorry that you feel this way. But as you well know, these remarks are false and untrue. We have worked with you and gave you many room credits from something that was not even our fault, as if you had your payment in order, none of this would ever be an issue. From the start you... More

Portland, Oregon
Top Contributor
72 reviews 72 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 19, 2014

We enjoy older hotels and this one was good. The service was great and friendly. It is located near the University so there are plenty of moderately priced restaurants nearby. We found a pub that had good barbeque. The beds were comfortable with crisp sheets. Breakfast included, though it was minimal.

Was this review helpful? Yes 1
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Beenthere1950 for writing such a nice review of our hotel! Our team members will be excited to hear that your stay was an awesome one! We do so hope you will come and visit with us again in the very near future!! See you again soon and have a wonderful day~ Renee More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 16, 2014

We recently stayed at Hotel Highland and I have mixed emotions about it. First, the employees were terrific! Very helpful and nice. Hotel was in a convenient part of town, but we didn't really care about any of the restaurants or shops in Five Points. I was there as part of a conference, so had a discounted rate. Not sure,... More

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Deb K so much for taking the time to tell us about your stay here at The Hotel Highland! You are so right with a boutique hotel, as they do have some quirky features that some of the bigger chains do not have...that is why we love it so! We do hope you will come and stay with... More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014

This hotel is located in the heart of Five Points South in Birmingham. This area has multiple restaurants, bars, coffee shops, music stores etc.... all within walking distance of the hotel. We stayed with our kids. The room had two double beds plus a separate living room with a large couch. Great views of the city! Yes, we heard other... More

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

We are so very pleased you had a wonderful experience here at The Hotel Highland, as our team members strive each day to make everyone feel welcomed and at home! We certainly hope to see you again in the future and so appreciate your telling us about your stay!! Have an awesome day! Renee More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2014

Just returned from 2 days of excellent music at Jazz a Festival, we chose this hotel versus large chain based on our experiences with A sister property in Florence both Ascend properties and they did not disappoint! Excellent rooms, we traveled with another couple who also enjoyed the stay! We will use this hotel later thus summer with our Grandkids!

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for taking the time to tell us about your stay, as we love getting such high scores and compliments from our guests! The Jazz Festival is so much fun! We look forward to seeing you again in the future~ Have an awesome day~ Renee More

Decatur, Alabama, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 2, 2014

Hotel received such good ratings on trip advisor but we were very unimpressed. The only thing good about it I could see was the location and the free breakfast. Have stayed in many boutique hotels and have come to expect their quirks and usually smaller accommodations, but this one goes beyond quirks. First let me say, staff was super attentive... More

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HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Bobbie S for taking the time to tell us about your experience here at the Hotel Highland! I am so sorry that your stay with us was not as your expected, as you must have been in one of our 05 rooms, as they are for sure the smallest rooms in the hotel. When the humidity level/dew point... More

Roanoke, Virginia, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2014

The staff are professional and make you feel like you are the most important person in the hotel. In particular, Sarah the Bar Manager made this an unforgettable trip with her excellent service and her engaging personality! Everyone was wonderful and attentive to the fullest extent. I can't recommend this hotel nearly enough for dog lovers of any sort! P.S.:... More

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Benjamin J for this most awesome review! We are so glad that your stay with us was a great one and look forward to seeing you again! Our team members will be thrilled to see such a great review! Thank you again and have a wonderful day! Renee :) More

Glossop, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 8, 2014

This hotel had the nicest interior out of all the hotels we stayed in, it was beautifully decorated. The rooms and the rest of the hotel were immaculate. It was in an ideal location, right in the centre if five points.The staff were also excellent. I would definitely stay here again.

Was this review helpful? Yes
HHDOS, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for your kind words regarding our hotel, as we love to hear such nice things! Our team members will be thrilled, as they strive each day to make sure everyone has a most awesome stay! Our many thanks again.....we look forward to seeing you again in the future! Renee More

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Additional Information about Hotel Highland at Five Points

Address: 1023 20th Street South, Birmingham, AL 35205
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Highland at Five Points 3*
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#20 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 
Number of rooms
63

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