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Holiday Inn Birmingham Airport

3.0 of 5
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5000 Richard Arrington Blvd, Birmingham, AL 35212
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Holiday Inn Birmingham Airport
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Ranked #45 of 81 Hotels in Birmingham
A recent review
3 of 5 stars reviewed 2 weeks ago
sanvanoak Canton, Georgia
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224 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh
Top Contributor
88 reviews 88 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The lobby was quite good. However, the room was disappointing: old furniture, poor maintenance, dirty, and small bathroom. TV channels were few and full of static. Adequate water temperature and pressure in shower. Buffet-style breakfast was quite good, except it was not free.

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear watsonk, I appreciate that you took the time to leave us a review. I am pleased that you were impressed with the condition of our lobby. However, I am sincerely sorry if the room that you were allocated did not suit your expectations. We take all reviews negative or positive very seriously and your feedback will help us improve... More 

Canton, Georgia
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff upon arrival very friendly. We were in room 708. This room is a handicap room, not sure why bathroom very small.the bed was comfortable pillows ok, the covers were too light and no extra blankets or pillows in the room. The room was clean and nicely decorated. There bathroom was clean just no space to put your stuff.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear sanvanoak, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, cleanliness and shower. However, we’re sorry about the noise caused by the railroad tracks. We will look into this concern. I assure you that the feedback of our hotel... More 

Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Hotel receptionist was very nice. The room was good sized, very clean and excellent bedding and fancy sheets. Now for the bad news...if you are a bit of light sleeper...get ear plugs the railroad line must be near by and 3-6 times from 3AM to 7AM the train will blow its horns not once but numerous times in a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Dakota-Cabo, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff, room size and cleanliness. However, we’re sorry about the noise during your stay. We will look into this concern. I assure you that the feedback of our hotel will... More 

Columbus, Indiana, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were looking for a hotel near the Airport and this is just what it is. The room was clean but very noisy at night with the highway and a train track too near the hotel. We had dinner there... well I was with my two kids and let's just say it was convenient. The tables were dirty and the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Evelyne H, Thank you for taking the time to post a review of our property. I'm pleased to know that you approved of our hotel's cleanliness. On the other hand, I'm sorry that your stay had been less than satisfactory due to the surrounding noise and the level of service provided, which did not meet your expectations. I appreciate... More 

West Chester, Ohio
Top Contributor
91 reviews 91 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 21, 2015

Spent a couple of nights here. The hotel is very clean. The staff was excellent (had a situation with my key card not working that took longer than should have - but not a big deal), and very helpful. A very large bar that seemed to always have a number of people sitting at. For the most part, it was... More 

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Memphis
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 20, 2015

If you are staying here for one or two nights it will do. Any longer and it is best that you go elsewhere. The check in/out personnel were friendly. The lobby bartender was nice, but poured the weakest gin and tonic I have ever had. The room was outdated. The bathtub had grime on the outside of it. The AC/heat... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear jaydarl, Thank you very much for sharing your experience with us. I'm glad to hear you found our front desk staff agent to be personable and cheerful. We're proud of our staff. However, I would like to apologize that you didn't like interior in the room and that you encountered some things which were not working properly. I appreciate... More 

Birmingham, Alabama
Top Contributor
114 reviews 114 reviews
69 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed February 17, 2015

I stayed here on Feb 8-9, 2015. The stay and room was OK. Upon my departure, I left a button down dress shirt in the closet. I notice this the afternoon of FEB 9th and promptly called the hotel and spoke to the reservation staff who said they did locate the shirt. I was given the ""MANAGERS"" name, initials: LW..... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Pro Coach O, Thank you for taking the time to relay your comments regarding our property. I’m very sorry to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. Unfortunately, your account settings do not allow... More 

Missouri City, Texas
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed February 11, 2015

I know the adage location, location, location but that still wasn't enough to redeem this place. I picked it because it was 5 min from the airport and I had an early flight. If I had known it was about 30 years from new carpet, fresh linens, new fixtures or a paint job I would have sacrificed the extra 15... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear JDW92, Thank you for bringing this to our attention. We are very sorry to hear about your experience on your recent stay and apologize for any inconvenience the room conditions may have caused you. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward... More 

Newton, Massachusetts
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed February 5, 2015

Booked a room to use for an hour to shower and change after a red-eye flight and before heading to a meeting in Birmingham. Picked this hotel was because it is very conveniently located - just a few minutes from the airport. The hotel looks like it's several years overdue for an overall renovation. It looks old and worn. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear DYav, Thank you for your review regarding your recent stay with us. We are truly sorry for the oversight of our housekeeping team. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely,... More 

Milford, Michigan
Top Contributor
252 reviews 252 reviews
44 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed January 15, 2015

decided to stay here at Holiday airport. Great location right at aiport entrance. Super friendly chekin and staff. I decided to get room service. Fast delivery, and I have to admit, probably the best room service ribeye I have ever had----great seasoning, and perfect done level. Thanks, will be back

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