I recently stayed overnight there. I was taking my mother to the Airport for a flight out and it was going to be very early in the morning so we booked a room at this hotel. I have been going to this airport for many years and this hotel has been several different cheap hotels. It looked kind of run...
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This hotel is less than five minutes from the airport. They have a park & fly rate or you can use 15,000 points and pay for the parking. The shuttle is dependable and prompt. The hotel is clean and modern. It looks to have been recently renovated. The rooms are reasonably quiet and darken fairly well. We always stay here...
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Not gonna lie -- this place is not in a nice part of town. Everyone from Birm who we told we were staying here said "I'm sorry!" Bottom line, there are way better neighborhoods to stay, particularly if you're here for leisure. However, I will say: the interior was clean and comfortable, and as a woman typically traveling alone for...
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Natali A,
Thank you for your feedback, and recent stay. I'm sorry location of the hotel was a concern, but pleased you enjoyed your stay. We are always looking to improve, and your feedback will allow us to just that. Thank you again for your review.
Ben J
IHG Care
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We chose this hotel because it was not far from the Civic Center and it seemed to be a good value. The front desk clerk was pleasant and said "no problem" when I asked for a room in a quiet area. I went up to my room, opened the door, and was greeted by the roar of the Interstate highway...
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Dear ladyrev484,
Thank you for leaving us a review. Your feedback is very important to us. I am sorry about the miscommunication of your prepaid bill. I am happy to hear that was resolved. Your comments about the service in the restaurant will be shared.
Thanks again,
Katie J
Case Manager
IHGCare
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We chose Holiday Inn in Birmingham because we were able to redeem Priority Points at this location. My daughter and I checked in about 8:30pm. The desk help was busy on the phone when we arrived so it took them a while to help us. We were given room 506. When we opened the door to our room, it was...
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Dear Winona B,
Thank you for taking the time to express your thoughts and concerns.
I apologize for the inconveniences you experienced at our hotel. I assure you that the safety of our guests is of utmost concern to us. I would like to discuss this further with you. I have sent you a private message in effort to obtain...
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I always use Marriott, but tried Holiday Inn because of the free parking and airport shuttle. The value considering the parking was OK, but we couldn't sleep! The air conditioner unit was so loud that I felt like I only slept a few hours. On top of that they don't even offer coffee for early risers. I think the cafe...
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Bigfoot1981,
First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate...
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We stayed her only because we were catching a flight very early in the morning. It met our needs, but we'd have to think long and hard about staying here again. We arrived in the evening, bought dinner in the hotel restaurant and brought it back to our room. Left the hotel at 5:45 in the morning.
The good: it's...
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Dear BeachLizard_MD,
I am very sorry for the issues you had with the service you received. I understand your stay was not 100 % but I do hope you can stay with us again.
Katie J
Case Manager
IHGCare
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The only bad thing about this hotel was the noise. The walls/doors/windows are not incredibly thick so we could hear people talking in the hallways and cars zooming by on the nearby highway. The fridge in our room also made quite a bit of noise.
Everything else was great. We got a great rate on priceline. The location was perfectly...
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The hotel is clean as well as was my room. The new restaurant has some excellent food, try a frozen margarita with it. It seems someone used my room number to pay for their dinner at the bar, but the staff at the front desk was so helpful and kindly removed the charges from my bill! Do not venture out...
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Recently stayed at this Holiday Inn location on a weekend getaway for a play at the BJCC arena. The Sheraton at BJCC was booked so we picked this one for its close location to the BJCC. This hotel is in an older unattractive area of Birmingham which most are that are close to airports. However, once inside the hotel, the...
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168 Reviews
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