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Quality Inn & Suites

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707 Key Drive (Behind Chickfila), Hwy. 280 East, Birmingham, AL 35242 (Formerly Fairfield Inn by Marriott Birmingham/Inverness)
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1 room 1 adult
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26 Reviews from our TripAdvisor Community

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Arlington, Texas
Level Contributor
95 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upon our arrival I went in to check in. There was no one at the desk. I had to holler hello a couple of times before desk stepped from the back office. Check in went smoothly. Room was clean and comfortable. We needed extra towels and when I went to desk to ask for them. Again there was no desk... More 

Helpful?
Thank John K
Tallahassee, Florida
1 review
2 of 5 stars Reviewed October 19, 2015

Checked in during daylight. Had motorcycles due to Barber races. Someone tried to steal one of the bikes. The parking lot was dark since the lights (3 out of 4) were out and it is located behind a Chick-filet away from the main road and there is no security. Manager refused to come in (his day off) and show a... More 

Helpful?
Thank Tallygeorge
VON P, Manager at Quality Inn & Suites, responded to this review

We had a lot of guest s who were staying with us and their bikes during the races, We were made aware of your claim and we contacted the police so that you could file an insurance claim. The parking lot is well lit and under surveillance. We take our guest security very seriously and should you need any additional... More 

Granbury, Texas
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 7, 2015

We were driving through the South, and Birmingham was a half-way point. Since we are Choice Hotel members, we selected this Quality Inn. The area is Very nice, lots of familiar restaurants & stores nearby- It is just off the 459 Loop, I'm always more concerned about the neighborhood of unknown cities, but was very pleased.-Very upscale shopping area (Cheesecake... More 

Helpful?
Thank Robyn O
VON P, Manager at Quality Inn & Suites, responded to this review

Thank you for your positive review of our newly renovated , interior corridor hotel and that your family was taken care of when we are able to address the issues you had with your accommodations. We are located off exit 19 off I-459 /Hwy280 on Key Drive, just behind the Chickfila along with numerous shopping and restaurant options to choose... More 

Mobile, Alabama
1 review
5 of 5 stars Reviewed August 26, 2015 via mobile

My family and I stayed the Quality Inn & Suites on 280 in Birmingham on August 5-9, we had an awesome stay! The hotel was nice and clean, beds were comfy as well. The staff was great even the breakfast attendant Ms Nina helped me with the kids breakfast! My kids enjoyed the pool as well, we will definitely stay... More 

Helpful?
Thank Lisa S
VON P, Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your review and that our staff were able to help you enjoy your time with us. We appreciate the positive feedback regarding our renovated rooms along with the complimentary cooked breakfast and indoor pool to enjoy once you get off the road after a long day on the road More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed July 6, 2015

Needed a hotel for my kids to enjoy a pool while on the way home back from Florida Found this hotel had a fantastic indoor pool for my kids to burn off some energy! They also had a great breakfast selection. Will stay here again should we back this way

Helpful?
Thank konjo1
VON P, Manager at Quality Inn & Suites, responded to this review

We appreciate your feedback and that your family was able to unwind after traveling all day. We offer a completely renovated, interior corridor hotel along with indoor pool and free cooked breakfast . We are located on Hwy 280 off I-459 here in Birmingham More 

Tampa, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2015

I stay at this hotel regularly and find it quite nice. I have business in the area about once every two months and usually stay a week. The rooms are nice appointed and all amenities worked and were provided. The staff was wonderfully friendly and efficient. The area has a nice selection of shopping and food available. It is a... More 

Helpful?
Thank jerometaylor
VON P, Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your review and that you found our newly renovated hotel up to your expectations following our remodeling in 2014 along with indoor pool and complimentary hot breakfast More 

Amarillo, Texas
1 review
5 of 5 stars Reviewed June 29, 2015

We stayed there one night on our way to Dauphin Island. Seemed to be recently remodeled and we had a nice clean room. The staff was very friendly. Didn't use the pool so I can't speak to that. Appreciated the newspaper. Would definitely stay there again.

Helpful?
Thank Martha B
VON P, Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your positive review of our hotel and that you found us to be value for the money paid and that you enjoyed our hospitality along with clean, affordable lodging. We are located off exit 19 off I-459/hwy 280 here in Birmingham More 

Charleston, South Carolina
1 review
3 of 5 stars Reviewed June 23, 2015

Stayed for one night with husband and family. The room had a stain on the curtains, one of the bedspreads, and on two bath towels. We tried the indoor pool and it was very cold, colder than it should be. We couldn't get acclimated to the water temperature even being in for 30 minutes. My husband notified the front desk... More 

Helpful?
Thank Wimmer78
VON P, Manager at Quality Inn & Suites, responded to this review

Let me check with our maintenance people on the temperature of our pool . We understand that this one of the amenities that our guests are searching for when they decide to book a hotel in our market. We offer the indoor pool along with extensive renovations , new bedding and flat screen TV with Direct TV, microwave/fridges and complimentary... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed June 22, 2015

Much better than your typical Quality Inn. Great service when I called down for extra towels for my kids to use the pool. Breakfast choices are acceptable and it look like the place was recently renovated which works for me and my family

Helpful?
Thank bigh990
VON P, Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your review of our hotel . We appreciate the positive feedback and that you will be staying with us again. We completed our renovations in 2014 and along with interior corridors, indoor pool and complimentary breakfast we are offering clean, affordable lodging on HWY 280 here in Birmingham More 

Knoxville, Tennessee
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 8, 2015

This hotel has good reviews which is why we choose it. Only I checked in to the hotel I was very disappointed and began to wonder who really writes these reviews. It became my mission to make sure the correct information was given. Where do I start? We were staying for a Girls Weekend Trip. The tub in our room... More 

Helpful?
1 Thank L M
VON P, Manager at Quality Inn & Suites, responded to this review

Obviously we failed to correct this issue before your departure. the room should have been put out of order and another room offered at the time of check in. It is difficult to fix a problem if we are only notified after the fact of its discovery. If you we had failed to offer another room then the problem is... More 

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