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Quality Inn & Suites

2.5 of 5
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707 Key Drive, Hwy. 280 East, Birmingham, AL 35242 (Formerly Fairfield Inn by Marriott Birmingham/Inverness)
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Quality Inn & Suites
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Ranked #48 of 82 Hotels in Birmingham
A recent review
4 of 5 stars Reviewed January 6, 2015
Mary S
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58 reviews from our community

Traveler rating
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    14
    16
    5
    7
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23
6
2
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 23, 2015

I stay at this hotel monthly and every time I stay it is very loud and the lazy hotel staff doesn't do anything to help quite the situation. I asked for a refund and the owner would not refund my money. I would not stay here if you want a peaceful nights rest.

Was this review helpful? Yes 3
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

I have been a regular at this hotel long before they changed their affiliation. What do I love about this hotel? No smoking. No pets. Friendly staff. Clean rooms that don't stink of fragrances that have to be used to cover up for uncleanliness. Add to that, the new remodel that has brought the hotel up to date in a... More 

Was this review helpful? Yes 1
Knoxville, Tennessee
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 5, 2015

There is no business center, pool was closed, fitness center was closed, elevator out of order, coffee pot in the lobby was sitting in the floor. Breakfast was never ready on time so I can't comment as to the quality. Smoke detector, hair dryer and iron missing from the room. Looks like they have been "renovating" for some time. I... More 

Was this review helpful? Yes 3
Heiskell, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

Staff really freindly.some little rude when u call them from your room.but over all nice.rooms were clean.new.hotel is under contruction.so alot going on.traffic leaveing and going to room is very very crazy.i mean bad.everyday.so if u need something get it while ur out.over all good clean place to stay.

Was this review helpful? Yes 1
Calgary,Ab Canada
Top Contributor
64 reviews 64 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 17, 2014

We arrived late evening, front desk woman super friendly and helpful. Room was clean and cozy, I accidently booked a handicap room so bigger but only double bed(silly me), they would have changed us but cost more so we stayed put as it was only 1 night. Morning front desk woman also very pleasing. Good breakfast with juices, coffee, apples,... More 

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Atlanta, Georgia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 15, 2014 via mobile

Pube hair. Enough said. I don't know what else to add...location was great..used priceline bidding and got this hotel again only to realize its the same old hotel that changed its name from Fair field in to Quality Inn....I checked the bed right away as always...and I found a pube hair right on the damn pillow...

Was this review helpful? Yes 3
Summerville, South Carolina
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 11, 2014

What a disappointment! The rate we were charged was incorrect, the place was under construction making entry even more difficult and then when we get to the room we find a condom wrapper laying on the floor. We've stayed in a lot of Quality Inn & Suites before but they really took the quality out of this stay.

Was this review helpful? Yes 4
Lawrenceville, Georgia
1 review
1 of 5 stars Reviewed July 13, 2014

My family of 4 stayed overnight at this hotel. The following morning the 4 of us woke up with bed bug bites. Two days later and we are still itching. We've left our bags in the car in fear of bringing them into our home. After a long day on the road we were too tired to check out after... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed July 9, 2014

The photographer who photographed this hotel for Hotels.com was a master! The hotel and room looked amazing online. When we pulled into the parking lot, we thought we were at the wrong place. They are renovating, but we were in one of the "renovated" rooms. We pulled the comforter back for our little girls to get into bed and there... More 

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Arkansas
Top Contributor
52 reviews 52 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 18, 2014 via mobile

Overall ok place to rest your head for the night. Recently changed from a Fairfield Inn by Marriott. I would assume things were better then but maybe not. When we pulled in I had some reserves about the place. Trash littered the parking lot in places and the exterior of the building was super dated. We had purchased the room... More 

Was this review helpful? Yes 1
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