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All 82 Birmingham hotels

Embassy Suites Birmingham

3.5 of 5 Hotel   |   2300 Woodcrest Place, Birmingham, AL 35209
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59%
Ranked #31 of 82 hotels in Birmingham
A recent review
5 of 5 stars reviewed 2 days ago
Alan P Valdosta, United States
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415 people have reviewed this hotel

Traveler rating
    136
    107
    67
    64
    41
See reviews for
146
55
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121
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
Valdosta, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Location is a little off the beaten path but easy enought to find and a very convenience location. Clean room, pet friendly, courteous, helpful, friendly staff. Enjoyed a great made to order breakfast. Safe neighborhood. We'll be back

Review collected in partnership with Embassy Suites Hotels

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Fort Walton Beach, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Embassy never disappoints. The manager's reception along with the made to order breakfast are an incredible benefit to staying with them. When we moved our daughter into Samford, the Embassy was the perfect place. For larger families they have 2 bedroom suites that allow you to all be in the same room which is a must to keep the family... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had an unexpected, extended stay. Everyone: maintenance, housekeeping, front desk, all personnel exceeded our expectations. All employees went the extra mile for my family; always calling us by name. Thank you to all!

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Tampa, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The rooms were spacious and clean. The beds were very confortable. The staff at the front counter were very friendly and helpful. The van driver was courteouis. The breakfast was excellent on the weekend. Not so great on Monday morning. The lady who prepared the omelets and grits on the weekend was not there one Monday. The evening reception could... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Annie, Thank you for your business and kind comments regarding your experience. I will share your comments regarding the evening reception with the supervisor to ensure we are rotating items appropriately. Have a great weeekend. Sincerely, Heather Strauss General Manager More

Birmingham, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Having worked in hotel management in the past, I tend to be very critical of a hotel’s staff, accommodations and amenities. While the Embassy Suites in Birmingham is not perfect, I found it difficult to point out anything the failed to meet expectations. The room was nice, the common areas were clean, everything was just “ok”, but the staff was... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Dear Robert, Thank you for such a kind review regarding your stay. It means a lot comming from someone who is in the industry and a savy hospitality professional. We strive to exceed expecations every day and thank you for recognizing the efforts. Sincerely, Heather Strauss General Manager More

Alpharetta, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have booked groups into this hotel numerous times in the past 10 years. This one night was for a personal stay. The 2 bedroom/2bath suite I was given was in such a bad state of disrepair, I was embarrassed for the friends that were staying there with me. The management did give us a $50 rebate, but it did... More

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HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

I apologize for the condition of your suite. This is certainly not the typical guest experience and I will follow up with Engineering to ensure the suite has be thoroughly maintained and corrected. We recently completed a new wood finishing training to improve our case goods. I am glad the Front Desk staff asked what they could do to Make... More

Raleigh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good location, clean and accommodating. Facility is a little dated compared to some other ES where I have stayed. Could use some upgrades. Staff were very friendly. Was not notified of Hilton Honors perks.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for your kind comments regarding the staff. I apologize your Hilton Honors benefits were not explained upon arrival. We value your business and loyalty to the brand and I will share these comments with the Front Office staff. Sincerely, Heather Strauss General Manager More

Harvest, Alabama, United States
1 review
1 of 5 stars Reviewed 1 week ago

Non Smoking room reeked of cigarette smoke...Staff unfriendly.Breakfast food horrible...Bathroom unclean (urine stains on toilet seat)...AC unit barely cooled room...This hotel should not even be in the Embassy line...Will never stay here again

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

I apologize for the condition of your suite as well as your breakfast experience. We strive to exceed all guest visits and obviously failed during your stay. Please call me directly to discuss further - (205) 815-6046. Sincerely, Heather Strauss General Manager More

1 review
4 of 5 stars Reviewed 1 week ago

Everything was great with the exception of someone answering the front desk phones. Kept having the message repeated over and over from the menu, ie.\ the lines are busy at this time, etc. Shuttle service excellent but took 15 minutes to get hotel to answer for retrieval from off site attraction.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for your kind comments. I apologize for the length of time regarding the telephone reception. I have shared the comments with the Front Office Manager and her team to ensure we answer all calls timely. I hope we can serve you again in the future! Sincerely, Heather Strauss General Manager More

Pensacola, Florida
Top Contributor
115 reviews 115 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros- I love the location, they didn't charge for parking or make you park in a dark parking deck, friendly service, Ruth Chris is delicious, free breakfast Cons- Room wasn't cleaned until late in the afternoon, I was overcharged on my bill, breakfast quality, room was slightly outdated.

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for your positive comments regarding the location, staff, and Ruth's Chris. I apologize for the cleanliness issues and will review with the Executive Housekeeper. We appreciate your business and hope you will think of us again when in Birmingham. Sincerely, Heather Strauss General Manager More

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Additional Information about Embassy Suites Birmingham

Address: 2300 Woodcrest Place, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham 3.5*
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Also Known As:
Embassy Suites Birmingham Hotel Birmingham
Birmingham Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
Nestled in the Southbridge Office complex off of the Red Mountain Expressway, the Embassy Suites is the only upscale, all-suite hotel in the Birmingham area. Complimentary Cooked-to-Order Breakfast and a Manager's Reception served daily. Three miles from UAB Campus, St. Vincent's Hospital, the Zoo, Botanical Gardens, Civil Rights Institute and so much more. ... more   less 
Number of rooms
242

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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