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All 82 Birmingham hotels

Embassy Suites Birmingham

3.5 of 5 Hotel   |   2300 Woodcrest Place, Birmingham, AL 35209
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58%
Ranked #32 of 82 hotels in Birmingham
A recent review
5 of 5 stars reviewed 2 days ago
Becky G Middletown, United States
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379 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Bloomington, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

I travel a great deal and I usually stay in Hilton hotels. However, I was disappointed greatly with my stay at the Embassy Suites Birmingham. The hotel is very old which would have been fine if it was clean. My room was very humid and the A/C was not working properly. They replaced the filter and offered to relocate me... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Dear Katina, I apologize for your suite condition and overall experience. This is not the typical guest experience at our hotel and I will inspect your suite with the Executive Housekeeper and Engineering to ensure the issues you experienced are immediately addressed. We do offer a great location, the largest suites in Birmingham, and private balconies for every suite. I... More

Middletown, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to visit! The hotel was beautiful and it had a wonderful breakfast offering many food items. The lobby was tastefully decorated, and the rooms were very neat and clean. We really enjoyed our stay! Definitely worth the price and would visit again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Becky, I am gald you had a wonderful stay at our hotel! We look forward to serving you again soon. Cheers! Heather Strauss General Manager More

The Colony, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel was hosting several family reunions and may have needed more housekeeping personnel because room prep was really late. Staff was swamped with make-readies but attentive and explained the problems. Front desk staff members and especially Toni and Charles were great and made us comfortable inspite of the initial delayed check in problems . The sofa sleeper could use... More

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for your patience during the check in process and recognizing Toni and Charles for their assistance. I am glad you enjoyed the Breakfast and had a comfortable rest in our suites. We are in the process of deep cleaning the sofa beds in our suites to enhance the overall suite appearance. Thank you for your business and taking... More

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

There were roaches at the entrance, and later on we found roaches legs in our towels. Carpets were dirty, bathrooms really old and moldy. This is not appropriate quality for the price we paid. Staff was ok, but that can't make up for the untidiness all around.

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for recognizing the staff service during your stay. We have not had an issue with pest or bugs in the past and apologize for the issues regarding bugs during your stay. Our balcony doors and open atrium seldomly attract outside bugs into the hotel but have not been an issue. I am meeting with the pest contract company... More

FOrt Worth, United States
1 review
1 of 5 stars Reviewed 1 week ago

The staff needs some customer serve training from Charles. He was the only person trying to make our stay better! Jane, Toni and the male w/ braids kept saying the upgrades were only optional and so sorry they could not accommodate. But yet, Heather and Charles tried to move the sky for us. We appreciated you Heather and Charles.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for recognizing Charles and Heather D. for thier customer service. I am sorry your interaction with other team members was not as favorable and will review your comments with them directly. We appreciate your business and hope to serve you again in the future. Sincerely, Heather Strauss General Manager More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

My view at the Embassy Suite in Birmingham was a great visit - I had some testing and trials before getting there, so I needed a listen ear and a customer service specialist.. Mr. TJ Brown was at the front desk during my check in. I really appreciated his compassion and means to listen first and then stated no problem... More

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for your wonderful comments regarding T.J. I am glad he was able to assist upon your arrival and exceed your expectations. I will share your comments with the entire team this week during our morning meeting! Sincerely, Heather Strauss General Manager More

Enterprise, AL, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The Embassy Suite in Birmingham AL is my number one choice to stay. Every aspect of customer service is planned and executed to ensure guests enjoy their stay. All ammenities are fantastic, the staff works very hard to ensure everything is perfect, and I highly encourage anyone staying in Birmingham to choose this hotel. Even when something goes wrong, the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Dear Scott, Thank you for recognizing our dedicated staff! We do have a wonderful hardworking team and look forward to serving you again soon. Cheers, Heather Strauss General Manager More

Saint Petersburg, FL, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Very bad experience at Embassy Suites Birmingham AL. Many of the suites had more than 6 people staying in them. Crazy kids running and yelling all night long with no parents to be found. Room was dirty:cobwebs all over the place, 1/2 inch of dust covering the air conditioner intake.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Dear Daniel, I apologize for the noise during your weekend stay as well as the dust in your suite. I will review the issues with the suite cleanliness with the Executive Housekeeper. I was aware of some of the challenges over your weekend stay and want to assure you it is not the norm. We have increased staffing levels in... More

leinster Ireland
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Thanks to all at the Embassy Suites for providing a home away from home. In particular Heather at the front desk very helpful Rooms clean and fresh Food and staff at Ruth's Chris excellent and all on the one site All together great package I will be back

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

I am glad you had a great stay and enjoyed Ruth's Chris. I will share your comments regarding Heather D with her as well as the Front Office Manager. Thank you for your business and loyalty to Hilton! Sincerely, Heather Strauss General Manager More

Lacey's Spring, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We had to come to Birmingham for a family member's surgery. The location of this hotel was perfect, only minutes from Brookwood Medical, places to eat and the Birmingham Zoo. The hotel is beautiful, beds are comfortable and the staff is very friendly and accommodating.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
HeatherStrauss, General Manager at Embassy Suites Birmingham, responded to this review

Thank you for taking the time to share your wonderful experience. I hope you can return under better circumstances in the future and I hope the visit was successful and positive regarding the surgery. SIncerely, Heather Strauss General Manager More

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Additional Information about Embassy Suites Birmingham

Address: 2300 Woodcrest Place, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham 3.5*
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Also Known As:
Embassy Suites Birmingham Hotel Birmingham
Birmingham Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
Nestled in the Southbridge Office complex off of the Red Mountain Expressway, the Embassy Suites is the only upscale, all-suite hotel in the Birmingham area. Complimentary Cooked-to-Order Breakfast and a Manager's Reception served daily. Three miles from UAB Campus, St. Vincent's Hospital, the Zoo, Botanical Gardens, Civil Rights Institute and so much more. ... more   less 
Number of rooms
242

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