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Hilton Garden Inn Birmingham SE/Liberty Park

Certificate of Excellence
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2090 Urban Center Parkway, Birmingham, AL 35242
Best prices for: 1 room 1 guest
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Hilton Garden Inn Birmingham SE/Liberty Park
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Hilton Garden Inn Birmingham SE/Liberty Park
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292 reviews from our community

Traveler rating
    191
    65
    25
    4
    7
See reviews for
88
53
18
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (89)
  • Jun-Aug only
    (76)
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    (70)
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    (57)
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Madison, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was my first time in Birmingham my company made a wise choice on this hotel. Beautiful and clean. Staff was outstanding on customer service. I will recommend this hotel to my family and friends. Easy access to interstate several shopping centers close to hotel. Great location

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
47 reviews 47 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The good, this hotel is in a great location and has been updated. Rooms are nice and clean. Here is my issue: restaurant needs major attention. Needs more people to provide service. No one greets you and you have to do everything for your self. Not good. Another issue and this is major, my room was not cleaned on the... More 

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Memphis, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Hotel is very clean and in lovely area. The front desk staff is friendly and helpful but the food service area needs work. New staff person set to man a bar area totally alone. Breakfast staff is not responsive and again, very understaffed.

Review collected in partnership with Hilton Garden Inn

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Mineral Point, Wisconsin
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel. Nice quiet location. Not near any restaurants within walking distance, so we ate in at The American Grill in lobby area, that served good food. Would recommend to others for a clean quiet hotel.

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Fayetteville, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We visited Birmingham for a Lacrosse Tournament and were very pleased with the Hilton Garden; the kids loved the pool and hot tub; my son remarked several times how nice the hotel was; the staff was great.

Review collected in partnership with Hilton Garden Inn

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Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have 3 kids. After driving 14 hours we were relieved that this place was clean and nicely decorated. The pool area was clean and the kids had fun swimming. We left the next day feeling refreshed to continue our road trip. The price was also very reasonable. I don't think you can go wrong here -... More 

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Lindsey S, Director of Sales at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

We're so happy to hear that you enjoyed your stay! Thank you for your recommendation, it is appreciated! Thanks, Lindsey More 

Long Beach, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms very clean, quiet and staff very helpful. The hotel appears to be of the beaten path and can be hard to find but area is quiet with plenty of restaurants in area. Food is OK from in-house service, appears to be microwave instead of freshly made items but overall very good service and quality.

Review collected in partnership with Hilton Garden Inn

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Lindsey S, Director of Sales at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Hi Ron, thank you for your compliments on our quiet location, cleanliness, and staff. We will be updating menus very soon, so hopefully you'll be back again to let us know if the updates better meet your expectations. We hope so! Thanks, Lindsey More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Food at the Restaurant wasn't the greatest quality. The workout facilities were very minimal. But the rooms were clean and beautiful! I would definitely stay here again and recommend it to others who are looking for a hotel in this area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lindsey S, Director of Sales at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for your feedback and recommendation to others. We will be updating our menus soon, so I hope that you give the new items a try on your next visit. Thanks, Lindsey More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I checked in and was told I had a room, but when I drove 11 hours found out the room hadn't been reserved. The women that took my call did not ask for any confirmation and I tried to give it to her. So I drove another 2 hours just to get a room.😤

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Lindsey S, Director of Sales at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

I apologize for your experience with your reservation and for your inconvenience. I would like to understand more about your issue, so if you could please call me at 205-503-5220, I would appreciate it. On the rare occasion that a room is not available to a guest that has made a reservation, it is our responsibility to make other arrangements.... More 

Auburn, AL, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a very nice stay at this hotel for business. The room was very comfortable, service was excellent, and breakfast options were great. The lobby was very comfortable for collaborative work for business groups. I highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lindsey S, Director of Sales at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for your feedback about our hotel and we're so happy to hear you enjoyed your stay. We are newly renovated just this year and we are really pleased with collaborative space in the lobby as well! We hope to have you back again soon. Thanks, Lindsey More 

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