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Hampton Inn Birmingham I-65/Lakeshore Drive

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30 State Farm Parkway, Birmingham, AL 35209
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Hampton Inn Birmingham I-65/Lakeshore Drive
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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frisco, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

i have stayed here twice in recent years. the hotel is very clean, which is my highest priority. the breakfast selection is always good and good tasting. the staff is friendly and very helpful. there are numerous restaurants available in the area also.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

Thank you for being a return guest and for such a good review. We look forward to your next visit our way. More 

Grand Bay, United States
1 review
4 of 5 stars Reviewed 1 week ago

As I've come to expect with the Hampton Inn brand, our check-in/check-out and everything in between was flawless. Used the Digital check in from the iPhone app for the first time, and had zero problems - Walked into hotel upon arrival, they asked for my credit card and ID and handed me the room keys. Entire process was less than... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

We are glad your digital check in went well and that you enjoyed your stay. We hope to be seeing you again soon. Thank you for such a good review. More 

Charlotte, North Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

When I visit Birmingham to see my child in college, this is the place I stay every time. My latest stay was like the others-- good service, clean, predictable. Easy access to I-65 just south of downtown.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

We are glad you choose our hotel the Hampton Inn Birmingham I-65/Lakeshore Drive to stay at during your visits to see you daughter. Thank you for such a good review and we look forward to your next visit. More 

Birmingham, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I always trust the Hampton Inn brand. It's always the same. Until I stayed at the one off I-65/Lakeshore Drive in Birmingham, AL last weekend. Rude check in staff, dated HVAC and plumbing. Definitely would not stay there again!

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of... More 

Pittsburgh, Pennsylvania
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I was there on business, it'd been a very long day and I got to the room at 10 PM. All I wanted to do a shower and go to bed. The air conditioner kept going off and turning back up to 76°. I went to get in the shower and they were used wash rags and dirty soap in... More 

Was this review helpful? Yes 2
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. We’d love to see you the next time you are in the area. More 

Franklin, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

A warm greeting from each staff person I met. Over the top service from genuinely happy employees. Perfectly clean and maintained rooms showed me that people behind the scenes took pride in their work. Breakfast was delightful with everything stocked and in order and a friendly chat with the sweet young lady manning the dining room. What a way to... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

It is good to know you think so highly of our staff and that you will return on your next visit our way. Thank you for such a good review of our hotel the Hampton Inn Birmingham I-65/Lakeshore Drive . More 

Austin, Texas
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed two nights while visiting friends in the area. The hotel was comfortable, the breakfast is readily restocked. The front desk was helpful. The in room phone was flaky, but they replaced it as quickly as we called. We stayed in a room on the back side so didn't notice any noise. The Wi-Fi worked throughout the property. We... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

We are glad you enjoyed your stay here at the Hampton Inn Birmingham I-65/Lakeshore Drive while you were visiting friends. Thank you for your good review and we look forward to seeing you again. More 

Jefferson City, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 23, 2015 via mobile

We booked 2 rooms for an overnight stay on our way to Florida. Both rooms were clean. The rooms were dated and we had issues with the door in 1 room. The front desk staff were very friendly and the pool was nice. The breakfast at this location wasn't very good and they needed to replace the mattresses bc they... More 

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KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

We are in the process of evaluating opportunities for improvement and appreciate your input! We are glad you found our staff congenial and that you think our area is safe. Your review is appreciated and we hope you will stop in again on your next trip our way. More 

Meridianville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2015

I can usually trust this brand of hotel to deliver quality rooms with pleasant staff. When I walked into my room, the comforter on my bed was wavy indicating that the batting inside was very old. The mattress was hard as a rock! It was obvious that this hotel had done some renovating in the bathroom, and the room had... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

Thank you for sharing a review about your stay with us on Trip Advisor. I understand that the comfort of your bed was a concern, and we are working to correct the issue. I do hope the next time your travels bring you to the area you will stay with us at our hotel. Thank you! More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 18, 2015

We are big fans of Hampton and always stay in one if we can. Our last stay in the B'ham area was in the Hampton in Pelham, which was great. This time however, we needed to be close to downtown as our nephew was graduating from UAB Medical School and all family was coming in. We drove in from Mobile... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hampton Inn Birmingham I-65/Lakeshore Drive, responded to this review

I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noise issues you encountered. Your comments have helped us to improve our guest experience. As well, we are very sorry for the condition of your guest room. We will... More 

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