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The Westin Birmingham

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2221 Richard Arrington Jr. Blvd. N., Birmingham, AL 35203
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The Westin Birmingham
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The Westin Birmingham
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231 reviews from our community

Traveler rating
    124
    65
    24
    10
    8
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36
46
10
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Tuscaloosa, Alabama
Top Contributor
62 reviews 62 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Best choice for downtown. Close to several restaurants and landmarks in the downtown area. On a very busy weekend it was super quiet in the room. Parking garage is convenient but the valets are working hard all the time if you use them.

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sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hi Ajflyfish, Thank you for your kind words. We hope to see you again soon! Be Well, Angelica More 

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been traveling to this Westin since they opened and two plus years later they still have not 'worked out the kinks'. PROs: The rooms are clean and new (hence my three stars instead of two.) And the staff are all very friendly and accomodating. CONS: The rooms are often not stocked on arrival (water, shampoo, towels.) I actually... More 

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sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello busybiztravlr, Thank you for sharing your feedback. I would like to extend a sincere apology for any inconveniences you experienced during your stays with us. I have passed on all of your valid concerns to the Director of Operations and will see that your concerns are addressed. We would like to invite you back so we may have the... More 

Northfield, IL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Whoever trains the staff at the Westin Birmingham to be friendly, obviously is an expert. Everyone one you meet, from the doormen, to the front desk reception, to the housekeepers greet you with a smile and a "Hello." When we checked in late on Thursday night, Octavia greeted us with a warm welcome and asked if there was anything we... More 

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello Ron F, Thank you for sharing your kind words about our staff. We take pride in treating all of our guest like the VIPs that they are. I will be sure to pass on your refreshing review to Octavia and William. We look forward to seeing you again soon! Be Well, Angelica More 

Chicago, Illinois
Top Contributor
104 reviews 104 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Westin appeared to be fairly new. A beautiful lobby with high ceilings and a live plant wall greet you as you enter. The layout of the hotel is a bit confusing, as is the parking situation (which was not clear to me and took me a while to figure out). However, the rest of the experience was great. Room... More 

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sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello Emily, Thank you for your feedback. We look forward to seeing you in the near future! Be Well, Angelica More 

Madison, Alabama
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here with wife for concert at BJCC. I stay at a lot of Westins because the tend to be top notch properties. This is a very new and nice property. Check in was slow and no person at the SPG desk, and at that time it was not crowded . Staff was courteous. Rooms were nice and clean, but... More 

Was this review helpful? Yes 1
sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello Jeff H, Thank you for sharing your experience with us. I would like to apologize for the less than speedy check-in and for there not being a front desk agent at the SPG desk. We look forward to seeing you in the near future. Be Well, Angelica More 

Camp Hill
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Arrive and my luggage was on concrete curb outside for 20 minutes because of no cart with no one watching it, yet, they told me to go check in. Slow Check-In - Only one person checking people in and it was late afternoon not a high rate of check in/check out time Room OK - Small and plain for the... More 

Was this review helpful? Yes 2
sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello Rosanne G, Thank you for sharing your experience with us. I apologize for any inconvenience we may have caused to make your stay less than enjoyable. I would like to discuss this matter with you further. I may be reached at angelica.thomas@westin.com. I look forward to speaking with you soon. Be Well, Angelica More 

Nashville
2 reviews
3 of 5 stars Reviewed 5 weeks ago

We stayed overnight on a Saturday and enjoyed the hotel and the immediate surrounding area. Everything was clean and in nice condition, but the mattress we slept on was really hard and uncomfortable. I see the other reviewers have mostly enjoyed the beds, so maybe the one in our room is an exception, but as probably the most important part... More 

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sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello RecessionProof, Thank you for your comment. I am happy to hear that you enjoyed your overall stay with us. I do apologize that you did not enjoy your experience with our Heavenly Bed and I would like to discuss your concerns with you further. I may be reached at angelica.thomas@westin.com. I look forward to speaking with you. Be Well,... More 

Mississippi
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

There is a catwalk to the BJCC arena where many concerts are held. Many restaurants with in steps of the hotel called "uptown". Rooms were very nice and clean. The room was very spacious and many adminities.

Was this review helpful? Yes 1
Plain City, Ohio
Top Contributor
104 reviews 104 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 24, 2015

I stayed here for three nights during a business trip to visit the Mercedes-Benz assembly plant in Vance Alabama. While I was not given a choice of where to stay as this was a business trip which had been arranged by others, I was nevertheless quite happy with the choice of hotels. The staff was friendly and efficient the dining... More 

Was this review helpful? Yes
sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello Stephen R, Thank you for your kind words about our property and staff. We hope to see you again soon. Be Well, Angelica More 

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 15, 2015

I was stuck overnight in Birmingham because of a mechanical issue with a plane and decided to stay at a nice hotel. I made the wrong choice. I didn't sleep much because the air conditioning was broken. Room smelled like B.O. when I arrived and that fits well with a hot and humid room. I called downstairs and was told... More 

Was this review helpful? Yes 3
sheswithstarwood, Marketing Coordinator at The Westin Birmingham, responded to this review

Hello OliverDeBurrows, Thank you for taking the time to share your experience with us. I do apologize for your less than satisfying visit. I would like to discuss your concerns with you further. I may be reached via email at angelica.thomas@westin.com. I look forward to speaking with you and again, I do apologize for any inconvenience you encountered. Be Well,... More 

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