After having to deal with somewhat lackadaisical, no-sense-of-urgency staff, I went upstairs to my room. Nicely appointed and clean. Very expansive cable TV selection. They offer free beverages and snacks like veggies and dip and popcorn in the evening. They also have a computer with internet access for the guests to use.The bed was not that great, but the pillows... more

My husband and I have now stayed twice in this hotel outside downtown Birmingham. We were pleasantly surprised at the cleanliness of this hotel. We do not have Drury in Florida and were not familiar with the hotel chain. The room & especially the bathroom were extremely clean. In the evening we had free cocktails & snacks. In the morning... more

We stayed for stayed for six days. Room was clean on first day. Second day, they left no pillowcases on two of the pillows. It was late and we were tired when we found out so we just placed two towels over pillows. Third day, we made coffee in morning and they left no coffe when they cleaned. Fourth day,... more

We stayed here April 3, 2009, on our way to Destin from IL. I always look for an indoor pool because we like to have a way for the kids to blow off steam after being in the car all day. The indoor/outdoor option is fun for the kids, even when it's cold- they don't care! It's nice to have... more

There have been very few hotels that we have stayed in that we would feel the need to rave about. But this is the one!!! Absolutely perfect service, extremely clean rooms, nice comfy beds. Great location. We will always look for a Drury Inn & Suites when traveling now, and I hope the next one is as great as the... more

We stayed at the Drury Inn & Suites Birmingham SW on our way to Gulf Shores for spring break. Check in went smoothly. We should have known that it might be a noisy night when the front desk couldn't upgrade us to a suite because they had all been taken by a high school basketball team. But, I don't think... more

My husband and I stayed at the Drury on our way down to Gulf Shores a few weeks ago. We checked in late, around midnight, so we had to get security to let us in. There wasn't enough parking, so we had to park at the steakhouse next door. The room was very clean and the bathroom had nice tile... more

After leaving another establishment in Birmingham, we welcomed the hotel change. This establishment was clean and spacious (King Jaccuzi Suite). Complimentary breakfast was delicious. Only problem, the refrigerator was broken. I informed the staff that I had some items that required refrigeration and requested that someone check on it. After one call to the front desk attendant, Jonita, and one... more

The hotel overall was okay. We booked a suite with a decent bathroom. The furniture was dated and old looking but it was the horrible beds that made our stay so terrible!!! I don't think I've ever slept on a more uncomfortable bed. We were there for 3 nights and I dreaded going to sleep everynight. Bed was mushy and... more