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All 81 Birmingham hotels

Hilton Garden Inn Birmingham / Lakeshore Drive

3.0 of 5 Hotel   |   520 Wildwood Circle Drive North, Birmingham, AL 35209
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Ranked #13 of 81 Hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Proudmommysc Blythewood, South Carolina
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168 reviews from our community

Traveler rating
    102
    35
    20
    7
    4
See reviews for
44
17
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blythewood, South Carolina
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the opportunity to stay at this property while visiting family in the area. The hotel is clean, the staff is friendly and the food is outstanding. We chose to stay at this property because of the staff the great accommodations and the proximity to the interstate.. We had the opportunity to meet the General Manager. She was very... More

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Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing the HGI Lakeshore for your recent stay. We truly enjoyed having you and your family stay with us. I appreciate your kind comments and we hope to see you and your family in the very near future. Tell your children hello for me. They were great and meeting them made my day. :) More

mobile
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is Clean, lots of modern décor, super sweet staff that's ready and willing to help you or even just chat to make you feel at home. Plenty of room in the rooms and we love the comfy beds! We have stayed there several times and enjoy our stay each time. We make it a point to stay at... More

Review collected in partnership with Hilton Garden Inn

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Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

My team and I want to thank you and your family for choosing us for your home away from home. We love when our guests have a pleasant stay and we exceed their expectation. I would love to meet you all on your trip. Thank you for loving our hotel. Lillian B - General Manager More

Montgomery, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel does breakfast different from other hotels. Normally a breakfast buffet is self-service, but here they provide table service. You come in by the cold items (self service) to the hot food area. There the lady takes your request. Then the food is placed on a plate. Another time, we sat at the table first and a lady asked... More

Review collected in partnership with Hilton Garden Inn

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Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing us for your most recent stay. I appreciate your feedback regarding a new idea we were trying with our guests. We want to foster a relationship with our guests that will make their stay a pleasant and unique experience. I'm glad you like the new seating and serving arrangement, we hope it will be successful. I... More

Ellwood City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great experience, as always. I stay at this hotel almost every trip to the area (the only time I didn't was because it was booked up). It's located perfectly for me, I like the Hilton Garden Inn brand, and this location in particular.

Review collected in partnership with Hilton Garden Inn

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Atlanta
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay at this hotel every month. Used to be great- clean, good service etc. Lately this place has gone down hill. My meetings have been not set up, or set up incorrectly. Complained about it and no one follows up. I have had billing errors that take months to fix. What a waste. The hotel could be so much... More

Was this review helpful? Yes 1
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

We are sorry that you experienced challenges with your meetings at our property. We strive to give all of our guests excellent service and it seems like we may have let you down. We usually have a manager on duty who is available to meet with guests to help with challenges they might be experiencing with their stay. Please allow... More

Apple Valley, Minnesota
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was located convenient to my planned activities (golf), but cost was slightly higher than nearby similar hotels. I picked this one primarily due to location. I had stayed at another hotel chain nearby in the past, but decided to stay somewhere else. Room was ok, but fixtures in the bathroom need some maintenance, and charges for internet access... More

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Mableton, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel shows well until you experience the issues. Poor maintenance throughout our stay, lack of responsiveness, poor replenishing, little variety in breakfast offerings. Great location and easily accessible to everything and highway.

Review collected in partnership with Hilton Garden Inn

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Ashdown, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The staff was friendly but it was an awful experience because of a situation that could have been handled differently. They have a satisfaction guarantee policy or you don't pay and my whole stay was awful and I only got credit for one night so I don't feel that was fair and they do what they say. This was my... More

Review collected in partnership with Hilton Garden Inn

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Rome, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The name Hilton suggest would suggest comfort, cleanliness, quiet night stay. I guess I set my expectations a little high. The hallway and room had a kitchen smell to it. The cleanliness of the room was ok but there was mold in the shower and air conditioning was loud. Not what I expected from what should be a higher end... More

Review collected in partnership with Hilton Garden Inn

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Overland Park, Kansas
Top Contributor
230 reviews 230 reviews
77 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stay at a lot of Hilton properties, and my guess is most of them are at HGI's. One thing Hilton is usually good at is recognizing the Hilton Honor members. Typically when I check in, they say, "we have your Hilton Honors membership on file, thank you for being a diamond member". This comes with no need to show... More

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Circle Drive North, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton

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