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Hilton Garden Inn Birmingham / Lakeshore Drive

Certificate of Excellence
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520 Wildwood Circle Drive North, Birmingham, AL 35209
1 room 1 adult
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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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259 Reviews from our TripAdvisor Community

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Mobile, Alabama
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I was there for one night for business. I used the online check-in for the first time, and it was VERY convenient. I showed up and the very nice front desk person asked my name and handed me my keys. Room was clean. Bathroom could have been a little better. There was some hair on the door and collected in... More 

Helpful?
Thank beachgirlangela
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing the Hilton Garden Inn Lakeshore for your most recent stay. I appreciate your feedback and will share your comments with my staff. I'm glad that you found my staff to be friendly and helpful. We hope you will stay with us again in the future. Best Regards, Lillian B More 

Tampa, United States
1 review
4 of 5 stars Reviewed 1 week ago

Every time I travel to Birmingham I stay in this hotel as it's close to my customer. The hotel does a great job for business travelers and has dining options both at the hotel as well as nearby. Additionally, it's 25 minutes to downtown Birmingham and 10 minutes to the Brookwood shopping/dining area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Veronica L
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

We are so happy to have you as a guest at the HGI Lakeshore. We are truly at a great location and happy that you are please with the service and hotel. I hope that the next time you are in town, you can stop by the front desk and ask for me. I look forward to meeting you. Best... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn was easy to find. Very lovely lobby and nice rooms. The room service menu was pretty limited, but they do not get many people in the restaurant. There are many nearby restaurants. Everyone was very friendly, check in, check out and room service waitress. Nice and quiet, very comfortable beds.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank P303RTlindas
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

The Hilton Garden Inn Lakeshore extends a warm thank you for choosing us for your stay. We are revamping our menu so we hope the next time you stay with us you will find a menu that is well suited to your taste. We are happy that you had a great experience and we look forward to having you back... More 

Mobile, Alabama, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Let me start by saying that I am a Hilton Honors diamond member, and I have stayed at many Hilton Garden Inns. After I had called the hotel about my reservation and was unable to get in touch with them (the phone rang and rang), my stay went through as a no show. When I called to remedy the situation,... More 

Helpful?
Thank 1afm
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing the Hilton Garden Inn Lakeshore for your most recent stay. I apologize that you faced some challenges during your stay and would welcome a telephone call to discuss the matter with you personally. I look forward to conversing with you directly. Best Regards, Lillian B More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was very clean, and we experienced a very courteous, professional staff. The room was very quiet--no noise from the interstate. The hotel has convenient free parking and is near several nice restaurants. It is also conveniently located near Samford University. We will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C1827ZTmarkg
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing us for your recent trip to Birmingham. We appreciate having you as our guest and happy you had a pleasant experience. We look forward to having you back for another "great night sleep" Best Regards, Team Lakeshore More 

savannah
1 review
4 of 5 stars Reviewed 4 weeks ago

On my third arrival, the desk clerk remembered my name as soon as I entered the door before checking in. I have just started to coming once a month to this hotel.That was pretty cool. That is a nice touch.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maranda D
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you Maranda for choosing the HGI Lakeshore for your stay. We are glad you had a great experience and pleased with my staff. I will share your feedback with my front office staff. Best Regards, Lillian B. More 

Memphis, TN
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2016

Friendly and highly accessible. free parking. spacious rooms. conveniently located a block from Starbucks and 1/2 mile form Sams Club and its discounted gas station. Only ten minutes from downtown or 15 from business centers in the southeast corridor.

Helpful?
Thank Bobango
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Team Lakeshore says thank you for choosing us for your most recent stay. We love our location and surrounding restaurants - especially Starbucks. I will share your feedback with my staff and we look forward to having you back as our guest. More 

Biloxi, United States
1 review
5 of 5 stars Reviewed December 31, 2015

It was a real nice stay. The staff, room, surroundings etc...Simply the best...what you expect from the Hilton name. I would definitely try to stay here if I was to return to the Birmingham, Alabama area

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Agustin D
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing the Hilton Garden Inn Lakeshore for your most recent stay. We are happy you had a great experience with us and look forward to having you back as our guest. Best Regards, Team Lakeshore. More 

Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

This is my third visit at this location. I was here last week and have returned this week. I call this hotel my home in Birmingham. I would recommend the higher floors and away from elevators. As in any hotel the rooms are quieter. Even if that does not happen rooms are very quiet. I did not hear any noises... More 

Helpful?
Thank bugteacher0105
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for making us your home away from home. Hilton allows you to use e- check in which allows you to select your favorite room ahead of time and it will be ready upon arrival. If you need assistance with this process, please call us and we will be happy to help you book your next stay with us... More 

1 review
5 of 5 stars Reviewed December 28, 2015

This hotel offers a good location, ample parking, and comfortable, quiet rooms. Our service was excellent top to bottom. Husband and I stayed here for a week and concluded this place offers all the things we appreciate in a hotel and more.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank judyn16
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for staying with us. We are happy you had a great stay. We look forward to having you back for another excellent stay. Best Regards, Lillian B More 

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