I just stayed here at Sun Suites, and I honestly only have GREAT things to say about the staff as well as the hotel. My first encounter with Stephanie and Tiara was wonderful. They were both very friendly and courteous. My checkout with another Stephanie was also very pleasant. She was very sweet. I think she was the GM. They...
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Dear Valued Guest, Thank you SO MUCH for taking the time to send in such kind words, about our great hotel and staff. We strive everyday to be the best. We look forward to taking care of your future hospitality needs.
Sincerely,
Stephanie, General Manager
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I have stayed at a few cheap hotels, but this is the absolute worst. I have never written a review but was so disgusted I had to warn people. The room was filthy. The floor had a thick layer of dirt and grime. Not possible to safely walk barefoot. Stains on the sheets. No toilet paper. No pots or pans....
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Dear Customer, I would like to introduce myself as the NEW General Manager of Sun Suites. I am deeply sorry for your dissatisfied stay. My goal as the new GM is to have 100% customer satisfaction. We strive to be the best at what we do, but from time to time we all fall short. I would like to have...
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Wanted to thank you again for being there when needed the most. After looking and booking a hotel for the Tn vs Al game, and finding on arriving to the most God awful place I and the 3 people with me were in a panic. All the hotels were full. At the Jameson Inn we were assisted by Hurley, for...
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Dear Guest, Thank you so much for taking the time to tell us about your recent stay. We are so glad it was an enjoyable experience. We are all about customer service and clean, comfortable rooms. We are looking forward to taking care of your future Hospitality needs. Please contact us directy to make your next reservation.
At Your Service,...
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Omg the smell!!! The entire area surrounding the hotel smells god awful. It is the worst smell I have ever smelled in my life. It smells something lke rotting fish. But worse. It is worse some times than others. Today it was so bad I could smell it inside my room. I dont know what buildings are near the hotel,...
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Dear Guest,
First of all we would like to apologize for an inconvenience during your stay. There is a water treatment plant located near the hotel, but for the most part, we do not have any issues with the smell. This must have been just an unusual day and sincerely apologize. As to your room, we take all our feedbacks...
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Outside looks crisp and clean. Inside of non-smoking room knocked us off our feet with the odor. Very distressed room as well. Hotel desk is still looking for an ozonator; meanwhile we are leaving the door open as long as possible to get some fresh odorless air.
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We have been here on a weekly basic for awhile and still here.
We enjoy the convenience of having a full size refrigerator and
being able to cook here, there is a 2 eye burner and microwave.
The hotel furnish dishes, pots and pans which is good.
We have traveled alot and stayed at regular hotels but had to go...
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Enough said......ewe! Dirty pillow case. I was told that I could come downstairs and get a new one.....wow! The only good thing that happened is the management tried to make it right. However, I am damaged for life!
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This is the morning of my first night here. I asked for a non smoking queen. I got a smoking double. lol. The staff is super nice, very friendly, housekeeping made me laugh. I called the front desk for some roach spray."we got a lil bit up here you can get" WT. I'm in town for the weekend and chose...
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checked in to the hotel in 5 minutes.
Room was clean.
The hotel is close to Outback Steakhouse and several other restaurants.
Quiet location staff was very friendly would sstay again.
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This was the 3rd time that I've stayed here when I come to town, and the room is always nice and clean, the staff is friendly, and they always treat you like old friends
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