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All 82 Birmingham hotels

BEST WESTERN PLUS Carlton Suites

2.5 of 5 Hotel   |   140 State Farm Parkway, Birmingham, AL 35209
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89%
Ranked #6 of 82 hotels in Birmingham
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
FishmanII Columbus, Mississippi
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451 people have reviewed this hotel

Traveler rating
    288
    112
    32
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    8
See reviews for
134
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • English first
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English first
Columbus, Mississippi
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

I just returned from a conference and I'm now able to submit my review. I was traveling on business and stayed at this hotel on Aug 16, 2014 to be relatively close to the airport and I have Best Western Rewards. I had a great stay until about midnight when I awoke to what sounded like loud thumping coming from... More

Was this review helpful? Yes
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

FishmanII, Thank you for taking the time to let us know about your experience. We appreciate you choosing to stay at our hotel! We are very sorry to hear that your stay was not completely enjoyable due to the noise from other guests. I do apologize for any inconvenience you encountered during your stay.We do hope that you will visit... More

San Diego, California
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this site twice this summer - located south of Birmingham in a quiet location convenient to the I-65 highway. Suites are like having two rooms - roomy and comfortable. Excellent seafood spot - Landry's right across the street (pick up the folder for discount at desk of motel) Other places to eat close by - walking distance. Excellent... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Maureen C, Thank you for taking the time to review us on Tripadvisor. We appreciate you stayed with us again!! Thank you for compliments for our hotel and we are glad you enjoyed your stay!!! Looking forward to see you again !!! Jigisha Patel and the Entire Best Western Plus Staff More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are big but could hear the next room's tv and the person talking on the phone. Because this is a smoking and non smoking hotel, the elevator and main lobby smelled like cigarettes, but at least the room didnt. The room seems pretty clean too. The bed is a bit too hard. Wont be sleeping well tonight. Would... More

Was this review helpful? Yes 1
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Christine B, Thank you so much for taking time out of your schedule to let others know about your stay with us. We apologize for any inconvenience you encountered with noise. We have smoking rooms also and it is on first floor so it smell like smoke. Give us another chance will take care of you !! Hopefully will see... More

Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over night at this Best Western and it was the most comfortable hotel stay in quite a while. Only thing that was a little inconvenient was the breakfast area was so crowded and they have so few tables that we had to wait on seating, but staff were doing their best to accommodate. Also, the WIFI signal was very... More

Was this review helpful? Yes 1
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

emstravels84 , Thank you for taking the time to let us know about your experience. We appreciate you choosing to stay with us! We apologize for your inconvenience with breakfast sitting area and also wifi. We really appreciate your compliments for our hotel and our staff. Come back and see us again!!! Jigisha Patel and the Entire Best Western Plus... More

phenix city alabama, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Service is above reproach Management and staff are very very professional and helpful. Rooms are exceptionally clean. Location is the best kept secret for the money in Birmingham. Hotel is centerally located, safe for families with kids, food and shopping. Nice pool area. A must Try.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Carl J, Thank you for choosing to stay with us during your recent trip. We appreciate your kind compliments regarding our hotel and staff. We are convenient to many restaurants and shopping in the area. We look forward to seeing you again soon! Thank you for taking the time to review us! Jigisha Patel and the Entire Best Western Plus... More

Hawalli, Kuwait
Top Contributor
56 reviews 56 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very Clean, well located and surrounded by a lot of eating establishment. We had been on the road for almost nine hours and this hotel was a pleasant site. The hotel was very clean, the staff very pleasant and the room was very comfortable. We were within walking distance to a number of eating establishments which made it that much... More

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bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

trojanguy88, Thank you so much for taking time out of your schedule to let others know about your stay with us. We appreciate your feedback and are glad you enjoyed every aspect of your stay. We want to go above and beyond and not only meet your expectations but exceed them. We apologize for your incontinence with AC unit but... More

Kalamazoo, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a very nice stay at the Best Western PLUS Carlton Suites in Birmingham, AL. Our son is a new college student in Birmingham. We had a prior visit and stayed at this hotel; it was a very nice place to stay and we came back when it was time for my son to start his college experience. We... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Robert F, Thank you for choosing to stay with us again. We are convenient to many restaurants and shopping as well as universities in the area. This is perfect location for all your need. We look forward to seeing you again soon! Thank you for taking the time to review us! Jigisha and the Entire Best Western Plus Staff More

Newark, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was friendly and helpful. The room was spotless. The breakfast was delicious. The pool area and the pool itself were clean and well maintained. The fitness area, although we did not use it, looked great and was fairly busy. Our only complaint would be that the television reception was terrible. But that was because they were upgrading the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Elizabeth G, Thank you for choosing to stay with us! We appreciate you taking the time to review us on Tripadvisor! We are happy to hear that you were pleased with your stay. Thank you for your kind compliments about our staff and hotel. We do apologize for your inconvenience with cable but we really appreciate your understanding and definitely... More

Oxford
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly hosts, handicapped suite was quite a surprise and met all of our needs. The breakfast buffet was one of the best hotel buffets we have encountered. There were a number of hot choices professionally presented on a hot bar and other cold choices available in a well kept, spacious room with ample seating.

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Linda N, Thank you for choosing to stay with us. We are happy to hear that you enjoyed our friendly staff and breakfast buffet. We serve a full, hot buffet breakfast daily consisting of sausage, eggs, grits, bacon, biscuits and gravy, yogurt, fresh fruit, pastries, waffles and more! We are pleased to know that we are just like home! Thank... More

United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was nice but it was not anything spectacular. It was nice that it had a fridge and microwave and a couch but I wouldn't necessarily call it a suite because there is no real distinction between the bedroom and couch area. And there is only one tv in between the two. So you don't get a good view... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Joseph M, Thank you for taking the time to let us know about your experience. We appreciate you choosing to stay with us. We are an all-suite hotel. We offer King, Double, Executive, and Jacuzzi Suites. The double, executive and Jacuzzi suites are larger suites and have two televisions in those rooms. All rooms come with microwave, refrigerator, hair dryer,... More

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Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
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Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western

58 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style
#3 Family Hotel in Birmingham #3 Business Hotel in Birmingham #7 Romantic Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 
Number of rooms
102

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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