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All 82 Birmingham hotels

BEST WESTERN PLUS Carlton Suites

2.5 of 5 Hotel   |   140 State Farm Parkway, Birmingham, AL 35209
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Ranked #4 of 82 Hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MBJ1515 Starke, Florida
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457 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Starke, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Attended a football game in Tuscaloosa and found this hotel online. Price was really good and the King Suite was very comfortable. The pillows and bed were super. Firm but soft, in otherwords you didn't want to get out of bed. Breakfast had good choices. The staff was so friendly and was always available. The security of the hotel made... More

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Birmingham, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The people were pleasant. The rooms were clean. My family loved the indoor pool. The rooms were comfortable. The beds were spacious and pillow soft. The staff at check in was attentive and polite. Great customer service. Someone was always at the front counter for any questions that my family had.

Review collected in partnership with Best Western

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destin,fl
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went next door first, The lady was rude etc,etc,etc. We ended up next door to this place. SO GLAD WE DID!!! Extremely clean, Front Desk was very nice and Great Breakfast. My husband has to come back to this area. He will come back here! Good price for your money. Beds were great. We didn't hear any traffic. The... More

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Bay Springs, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The staff was very nice especially the front desk. Manager's reception in the evening as well as hot breakfast were good. Room was adequate but needs some updating. Everything seemed clean. We were in a non-smoking room on the second floor but got a lot of smoke smell from somewhere. It was easy to access our room from the parking... More

Review collected in partnership with Best Western

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Centre, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our 2nd stay here, just as pleased this time as the 1st. Excellent staff that seems to care about your experience, clean and well kept hotel. Close to several good restaurants, and right across the road from a shopping center with a Sam's, Wal-Mart, etc.

Review collected in partnership with Best Western

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East Syracuse, New York
1 review
5 of 5 stars Reviewed 1 week ago

Manager and staff made sure every question I had/every request I made was attended to promptly. Cheerfulness and positive attitude of all staff was wonderful/big help in keeping my energy level up. Room was always beautifully clean. Was also happy that some restaurants were within walking distance.

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

D M, Thank you for choosing to stay with us! We appreciate you taking the time to let us know about your experience. Thank you for your kind compliments regarding our staff. They work hard to ensure that our guests have a satisfying experience. Thank you again for taking the time to review us. We hope to see you again... More

Columbus, Mississippi
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I just returned from a conference and I'm now able to submit my review. I was traveling on business and stayed at this hotel on Aug 16, 2014 to be relatively close to the airport and I have Best Western Rewards. I had a great stay until about midnight when I awoke to what sounded like loud thumping coming from... More

Was this review helpful? Yes 1
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

FishmanII, Thank you for taking the time to let us know about your experience. We appreciate you choosing to stay at our hotel! We are very sorry to hear that your stay was not completely enjoyable due to the noise from other guests. I do apologize for any inconvenience you encountered during your stay.We do hope that you will visit... More

San Diego, California
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this site twice this summer - located south of Birmingham in a quiet location convenient to the I-65 highway. Suites are like having two rooms - roomy and comfortable. Excellent seafood spot - Landry's right across the street (pick up the folder for discount at desk of motel) Other places to eat close by - walking distance. Excellent... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Maureen C, Thank you for taking the time to review us on Tripadvisor. We appreciate you stayed with us again!! Thank you for compliments for our hotel and we are glad you enjoyed your stay!!! Looking forward to see you again !!! Jigisha Patel and the Entire Best Western Plus Staff More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The rooms are big but could hear the next room's tv and the person talking on the phone. Because this is a smoking and non smoking hotel, the elevator and main lobby smelled like cigarettes, but at least the room didnt. The room seems pretty clean too. The bed is a bit too hard. Wont be sleeping well tonight. Would... More

Was this review helpful? Yes 1
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Christine B, Thank you so much for taking time out of your schedule to let others know about your stay with us. We apologize for any inconvenience you encountered with noise. We have smoking rooms also and it is on first floor so it smell like smoke. Give us another chance will take care of you !! Hopefully will see... More

Senior Contributor
27 reviews 27 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed over night at this Best Western and it was the most comfortable hotel stay in quite a while. Only thing that was a little inconvenient was the breakfast area was so crowded and they have so few tables that we had to wait on seating, but staff were doing their best to accommodate. Also, the WIFI signal was very... More

Was this review helpful? Yes 1
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

emstravels84 , Thank you for taking the time to let us know about your experience. We appreciate you choosing to stay with us! We apologize for your inconvenience with breakfast sitting area and also wifi. We really appreciate your compliments for our hotel and our staff. Come back and see us again!!! Jigisha Patel and the Entire Best Western Plus... More

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Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Number of rooms: 102
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Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western

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