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BEST WESTERN PLUS Carlton Suites

Certificate of Excellence
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140 State Farm Parkway, Birmingham, AL 35209
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BEST WESTERN PLUS Carlton Suites
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Ranked #3 of 82 Hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Michael G mobile al, United States
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536 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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mobile al, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Good location , close to UAB hospital (less than 10 minutes) Lots of good restaurants close by and easy access onto and off of interstate (I 65 Exit 255) would definitely stay again rooms very nice staff very helpful. Nice well lit SAFE parking lot and access limited to only guest of hotel... great for families or travailing alone.

Review collected in partnership with Best Western

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Huntsville
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

BW Plus Carlton Suites in Birmingham, AL is an excellent hotel. We had a couple of personal business errands to run and found the location to be ideal. The suite was very nice. The heated indoor pool was an excellent bonus.

Review collected in partnership with Best Western

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Connecticut
Top Contributor
60 reviews 60 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at several Best Western and Best Western Plus hotels. This one was definitely nothing special. I think the only reason for the "Plus" designation was the happy hour offered. The rest was your average Best Western. We were given a room on the second floor - closest to the pool and guest laundry. No big deal as... More 

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Ahbbyluvs2travel, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We appreciate you taking the time to let us know about your experience. Our posted regular hours for the pool are 7am to 9pm. The guest laundry facility is available to guests 24 hours a day. We do have courtesy hours of 8am... More 

Mobile, United States
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were very clean and nice. The staff went out of their way to help you and were very friendly and courteous. The Breakfast bar was delicious. They kept it well stocked and the food was nice and hot. We stayed in a room with 2 beds and really liked the living room area that was separate from the... More 

Review collected in partnership with Best Western

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Maria H, Thank you for taking the time to let us know about your stay! We are very happy to hear that our staff worked hard to assist you. We appreciate your kind compliments. It’s great to know that you enjoyed our full, hot buffet breakfast as well as your family suite. Thank you for recommending us to the Tripadvisor... More 

Hilliard, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We always first consider staying with Best Western. We have not been disappointed with any of our accommodations and will continue to be loyal to Best Western. We have followed our daughter and her college lacrosse team for 4 year during their spring break tournaments and have always stayed with Best Western. Best Western has always served us with excellence... More 

Review collected in partnership with Best Western

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Robin B, Thank you so much for choosing to stay at our hotel! We are very pleased to know that you had a great experience with our staff and hotel. We appreciate your loyalty to the BEST WESTERN brand. We hope that your daughter and her team did well in the tournament! Thank you again for choosing to stay with... More 

Fort Worth, Texas
Top Contributor
96 reviews 96 reviews
72 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a clean, average Best Western. The addition 'PLUS' must refer to the beautiful hotel pool and the daily Happy Hour with real cocktails and beer. My room was clean, the bed was decent but the single connecting door let in lots of noise and smoke from next door. I could even see my neighbors through the gaps in... More 

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

TX1969, Thank you for choosing to stay with us! We appreciate you taking the time to let us know about your experience. We are very sorry to hear you did not have a pleasant experience with your neighbors. We are non-smoking hotel. It is unfortunate that your neighbors smoked in their room. I apologize for any inconvenience you encountered. In... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It has been very nice to be there!.. I felt at home! Very confortable rooms, impeccable facilities and very good service. I felt good the days I stayed here and I hope to return the next holiday with my family. Greetings from Lima, Peru.

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Angel S, We are so glad to hear that you felt at home during your most recent stay! We are happy to hear that you enjoyed our hotel. We hope that you and your family will visit us soon! Say hello to your friends and family in Peru for us! Thank you again for choosing to stay with us! Jocelyn... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The price for the suite that my wife and I stayed was perfect. The hot breakfast is also a very nice addition. The outside appearance is pleasant and the hotel is clean. While I did not use the pool or exercise center, they looked very nice. Highly recommend this hotel.

Review collected in partnership with Best Western

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Richard A, Thank you for taking the time to let us know about your stay! We are glad to hear that you and your wife had an excellent stay. We are glad that you enjoyed our full, hot buffet breakfast which is served daily from 6AM to 9AM. Thank you for recommending us to the Tripadvisor community. We hope that... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I just loved this hotel ! Was in town for a national cheerleading competition. Rooms were very clean, & spacious , staff extremely nice & the breakfast was to die for!! Will definitely stay again and recommend to family and friends

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Kaykay206, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your stay. Thank you for your kind compliments regarding our hotel and staff. We are very pleased to know that you had a wonderful stay! We look forward to you visiting us again soon! Thank you again for... More 

Lindsay, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This location was very good. Beds were comfortable.Location was a bit different, but OK. Don't know if we would return, but we enjoyed our stay. We booked through Hotel's.com and really do not know if they were competitive or not.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Pacanuck, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your stay. We are happy to hear that you enjoyed your stay. For the best rates visit www.bestwestern.com or call the hotel directly. Thank you again! Jocelyn and the Entire BEST WESTERN PLUS Staff More 

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