We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 82 Birmingham hotels

BEST WESTERN PLUS Carlton Suites

2.5 of 5 Hotel   |   140 State Farm Parkway, Birmingham, AL 35209
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Carlton Suites to your Saves list
BEST WESTERN PLUS Carlton Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #6 of 82 hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Herman And Patr... V Blue Diamond, United States
  • Overview
  • Reviews (438)
  • Similar Hotels
  • Photos (64)
  • Amenities
  • Q&A
  • Room tips (52)
  • Location
  • More
Write a Review

438 people have reviewed this hotel

Traveler rating
    284
    105
    30
    11
    8
See reviews for
130
111
29
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Blue Diamond, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Superb and friendly service, delicious complimentary hot breakfast, perfectly clean rooms, swimming pool and hallways. Manager recognized us from previous visits. Located near I 65 with easy access to Birmingham, Montgomery and other cities in Alabama.

Review collected in partnership with Best Western

Was this review helpful? Yes
Midlothian, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Made a reservation the same morning of arrival through 3rd party online company. Arrived in the evening for a one night stay with family of four. Exterior and lobby were welcoming. Hotel is located in a busy restaurant, hotel and shopping area. Greeted by desk staff on entry and received keys quickly. Our room was on the second floor. Elevators... More

Was this review helpful? Yes
San Diego, California
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When I arrived the elevators were out of order and only room was on second floor - however the manager and other staff brought up my bags and brought them down the next am and could not have been nicer. Room was single with kingsize bed and sitting area - very roomy, clean and comfortable. The hotel had a manager's... More

Was this review helpful? Yes
Cambridge, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great first impression- clean and well maintained from the outside. Room was well maintained, bed was comfortable and clean. Participated in the managers reception offered in the early evening, however most food was picked over and the staff wasn't too eager to refill any bowls. We had some broken nacho chips, couple tiny small cubes of cheese and a chicken... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Madison, Alabama
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to the Birmingham Zoo and then we stayed the night at Best Western Plus Carlton Suites and it was perfect. I was given great directions to the hotel from the zoo, the inside pool was perfect for my kids, the beds were awesome and the TV was nice and big. We loved our hot breakfast the next morning... More

Was this review helpful? Yes 3
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I looked at the other hotels in the area for our one night stay. As far as prices and reviews, this hotel was right at the top so we chose it. Staff was incredibly friendly, hotel was very clean and well decorated, location was perfect (right off of 65) and easily accessible, and the room was nice and quiet. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Keri W, Thank you for taking the time to review us on Tripadvisor. We appreciate you choosing to stay with us! Thank you for your kind compliments about our staff and hotel. We are happy that you had an opportunity to meet, Rony, our General Manager. He is usually all around the hotel. He loves to stop in and say... More

Nacogdoches, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arrival, the hotel lobby seemed clean and the hotel staff was very friendly. The room also appeared clean, but we got there about 9 p.m. and within about 30 minutes, we saw a roach crawling on the wall. We were on the 4th floor. I was willing to forgive one roach, but at about 5:45 a.m. there was another... More

Was this review helpful? Yes 2
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

M W, Thank you for taking the time to let us know about your experience. We appreciate you choosing to stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. If a problem ever arises, we as a staff want to know right away so we can get it taken... More

panama city, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel always has great service..We love it. Pool area is beautiful, breakfast is high quality. The staff go out of their way to be extremely helpful. We will be back. There are plenty of places to eat nearby, and UAB hospital is close as we are up there for medical appointments.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Tawnya N, Thank you for choosing to stay with us again! We are elated to hear that we are ALWAYS providing you great service. We truly appreciate you choosing us as your hotel for medical visits. We hope to continue providing you with excellent service. Thank you for taking the time to review us on Tripadvisor. We’ll see you again... More

Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked two rooms ahead of time through a 3rd party budget website. We were a little nervous due to the price, but most of the reviews were great, so we booked. Upon arrival, an extremely friendly staff member greeted us and informed us of the managers reception. She went over all of the available entrances and breakfast times. She... More

Was this review helpful? Yes 2
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Crystal E, Thank you for choosing to stay with us! Thank you for recommending us to the Tripadvisor community. We are happy to hear that you enjoyed your stay! We are glad to hear that our front desk representative provided you great service. We do host a Manager’s Reception every Monday through Thursday evening. We serve complimentary drinks and appetizers.... More

Roswell, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very pleased with our stay at this Best Western! Wonderful staff. The rooms were very large and spacious! The beds were very comfortable, and there were 2 nice TV's. The breakfast was one of the best I have had! Will definitely stay there again when we come to Birmingham!

Was this review helpful? Yes 2
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Jmmiller56, Thank you for choosing to stay with us! We appreciate you taking the time to review us on Tripadvisor! We are happy to hear that you were pleased with your stay. Thank you for your kind compliments about our staff and hotel. We offer 42” flat screen televisions in every room. We serve a full hot buffet breakfast every... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Carlton Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Birmingham with
any amenities

Been to BEST WESTERN PLUS Carlton Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Tingo, Travelocity, Priceline, BookingOdigeoWL, Venere and Agoda so you can book your BEST WESTERN PLUS Carlton Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (11)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (3)
Viewed
Bathroom (4)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (26)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style
#3 Business Hotel in Birmingham #5 Romantic Hotel in Birmingham #5 Family Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 
Number of rooms
102

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer