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BEST WESTERN PLUS Carlton Suites

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140 State Farm Parkway, Birmingham, AL 35209
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Dawn S
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523 reviews from our community

Traveler rating
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    37
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    8
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159
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
  • All months
    (523)
  • Mar-May only
    (121)
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    (165)
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    (121)
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    (116)
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2 reviews
5 of 5 stars NEW

My son had a show choir competition in Homewood and my daughter was touring UAB. This was a perfect location between the two events. I chose it based off of the other comments and I am SO glad that we did. The price was great compared to other locations nearby and while the facility is aging, it is maintained very... More 

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Dawn S, Thank you so much for taking the time to let us know about your stay! We are very happy to hear that our hotel was a great value for you and your family. We are located right off Interstate 65. We are ten minutes south of downtown Birmingham making us convenient to many shops, dining, and attractions in... More 

Muncie, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is luxurious. Our room had a separate sleeping area so my husband could work without disturbing me early in the morning. The pool was heated and the exercise equipment was in fine working condition. The breakfast was free and many items were offered. The manager holds a happy hour on Thursdays. The bedroom area was beautifully decorated and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Devora G, Thank you so much for choosing to stay with us! Thank you so much for the luxurious compliment! We are happy to hear that you enjoyed your suite, our full, hot buffet breakfast, and Manager’s Reception. We hope that you will stay with us again and again! Thank you for taking the time to let us know about... More 

Tuscaloosa, AL
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you are looking for a hotel location that is close to businesses, shopping, the interstate, and restaurants, this is the place for you! The front desk staff was warm and accommodating and offered suggestions for restaurants near by. The hotel itself is well maintained and has warm furnishings. We did not partake of the free breakfast or the indoor... More 

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Tracesings, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your experience. We are happy to hear that you had a great stay! Thank you for your kind compliments regarding our staff and hotel. We hope that you will visit us again so that you can enjoy our... More 

Andalusia, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Enjoyed a one night stay at the Best Western Plus in Birmingham while in town on business. Friendly staff and nice facility for the price. Would recommend the hotel to others who are traveling for business in the Birmingham area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Cornellia M, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your experience! We are happy to hear that you had a great stay! Thank you for your kind compliments regarding our staff and hotel! Thank you for recommending us to others! We hope that you will visit... More 

Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at this hotel. The room was very nice and extremely clean. The breakfast included waffles, eggs, cereal, biscuits and gravy and it was excellent. The staff was helpful and very friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Mibeeker, Thank you for taking the time to let us know about your stay. We are pleased to hear that you had a wonderful stay! We are an all-suite hotel offering clean, spacious suites. We are glad to hear that you enjoyed our full, hot buffet breakfast! We look forward to seeing you again in the future! Thank you again... More 

Kennewick
Top Contributor
57 reviews 57 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was clean and quiet. The room was spacious (suite). The managers reception was an added extra and well supplied. Don't miss it! The cookies in the afternoon were also a nice touch. There are restaurants and a shopping center close by.

Was this review helpful? Yes 1
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Harv2u, Thank you so much for choosing to stay with us! We are happy to hear that our hotel was a great value! We are pleased to know that you enjoyed the manager’s reception and the chocolate chip cookies! We are located right off interstate 65 making us convenient to many shops and dining establishments. We look forward to seeing... More 

Altamonte Springs, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Overall in a good location to various restaurants and shops. The only issue was the noise during the day from the cleaning staff and maintenance crew. Rooms had the typical amenities and it was nice to have a complementary breakfast included.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Howardj215, Thank you for taking the time to let us know about your stay. We are sorry to learn that we failed to exceed your expectations due to noise from our housekeeping and maintenance staff. We do apologize for any inconvenience you encountered. We value your feedback and will be using it to make improvements so our guest will not... More 

Cincinnati, Ohio
Top Contributor
54 reviews 54 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The managers genuine concern fof his guests is truly evident. The managers reception where he greeted everyone and asked if your room was up to your expectations and provided free snacks and libations was nice.We had seweral glasses of wine and chatted with other guests. The free breakfast was a nice touch too. I would not hesitate to come back... More 

Was this review helpful? Yes 3
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

RDUB3815, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your stay. We appreciate your kind compliments regarding our General Manager, Rony. He has a passion for people and hospitality. We are happy to hear that you enjoyed the manager’s reception and our complimentary, full hot breakfast buffet.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was very clean well as the facility and the Location was good. The front desk Clerk Not very nice. The number of children or guest in my room was clearly a problem for her and the facility as she so RUDELY MADE KNOWN (eye rolling included) and being scolded about being quiet), mind you this is without any... More 

Was this review helpful? Yes 1
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Tracey D, Thank you for taking the time to let us know about your experience. We are sorry to hear that you had an unpleasant check-in experience. For the safety of our guests, we do adhere to our maximum occupancy policy. The maximum occupancy for a King Suite is three (3) and the maximum occupancy for the Family Suite is... More 

Niagara On The Lake
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is an excellent place to stay, close to I-65 but quiet, and close to many places to eat and also Walmart. Rooms are larger than the normal motel room, beds comfortable and the indoor heated pool was a perfect temperature and spacious. There were plenty of breakfast choices and the breakfast room was very nice.

Review collected in partnership with Best Western

Was this review helpful? Yes 4
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

51Chris4411, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your experience. We are happy to hear that you had a great stay! We are an all-suite hotel. We offer clean, spacious suites. We are convenient to many shops and restaurants. We hope that you will visit us... More 

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Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Number of rooms: 102
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Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#2 Business Hotel in Birmingham
#3 Family Hotel in Birmingham
#5 Romantic Hotel in Birmingham

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