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All 81 Birmingham hotels

BEST WESTERN PLUS Carlton Suites

2.5 of 5 Hotel   |   140 State Farm Parkway, Birmingham, AL 35209
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89%
Ranked #7 of 81 hotels in Birmingham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Tawnya N panama city, United States
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372 people have reviewed this hotel

Traveler rating
    238
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    27
    10
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102
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
panama city, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As always, the staff here is helpful, concerned and courteous. We are very pleased with our stays here. The rooms are very clean, the staff remembers us. They offer great breakfast, and the pool area is always well taken are of. Also the location is close to many restaraunts and stores, and close to the hwy.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Tawnya N, Thank you so much for coming back to stay with us again! We appreciate your kind compliments about our staff and hotel! We serve a full, hot buffet breakfast every morning. We also host a complimentary Manager’s Reception Monday through Thursday. I hope that you enjoyed the indoor heated pool and had a chance to swim with our... More

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really Comfortable Beds...They feel New Nice BIG screen TV SUPER Clean Great breakfast....Real Eggs, Bacon, Sausage, Grits & Biscuits Happy Hour with snacks 5-7 Mon-Thur Do Not hesitate to ask Roni the Mgr for anything...He is one of the nicest guys I have met. You will see him walking the grounds making sure everything is in order. He Really cares.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Kevin S, Thank you so much for calling us “Birmingham’s Best Hotel”! We do serve a full, hot buffet breakfast every morning. We have 42” flat screen televisions in every room. Thank you so much for your kind compliments about our hotel and for our General Manager, Rony! He is a great manager! Thank you for choosing to stay with... More

Brandon, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This stay was a great experience. The staff was very friendly and helpful. The room was comfortable and attractive. I felt very safe. Hot breakfast! I would encourage anyone to stay here if you visit this area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Lynn B, We are excited to hear that you had a great experience at our hotel! We are glad to hear that our friendly staff greeted you and were able to assist you with your needs. We are an all-suite hotel offering clean, spacious rooms. We are located just 10 miles south of downtown Birmingham in the suburban area of... More

Mobile, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Check in staff was kind, stating almost sold out status. We accepted as were exhausted as we were traveling home from a family funeral. The room was on the 2nd floor with the occupants above pacing through the night and a couple of dogs on our floor. The bed was terribly uncomfortable and although the room looked clean, it would... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

12DeRosa, Thank you for taking the time to let us know about your experience. On behalf of our staff, I would like to apologize for not exceeding your expectations. I apologize for any inconvenience you encountered with noise and pets during your stay. We are a pet friendly hotel and we accept dogs only. In the future please do not... More

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family has stayed at dozens of Best Westerns across the country and stayed in two rooms here for 3 nights. Of all the BWs we have tried, this BW, in Birmingham, Alabama, of all places, has had the best customer service so far. From offering water and snack at check-in to cleaning the rooms to cheerfully accepting points built... More

Was this review helpful? Yes 2
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Samchapp, Thank you for taking the time to review us on Tripadvisor. We are so happy to hear that you experienced great customer service from our staff! We appreciate you choosing to stay with us! We offer clean, spacious suites for our guests to relax and unwind after a busy day. We want to make sure that each of our... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My mom and I were traveling from going to a funeral in Virginia where we stayed in a sister hotel. That hotel was very different as to be expected I suppose. Visually speaking the room was very nice. The lighting was well thought out and all that however, when it came time to sleep, the guests above us found the... More

Was this review helpful? Yes 1
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Rachel R, Thank you for taking the time to let us know about your stay. I am sorry to hear that you had a sleepless stay due to your upstairs neighbors. In the future please do not hesitate to contact the front desk or management so that we may contact the guests that may be inconveniencing your stay. We desire... More

Huntsville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the registration by phone went very smoothly, when we got there (tired...) we were checked in immediately, directed to our room clearly and were shortly tucked in after a hot shower with ample clean towels and lovely clean sheets. Sleep like a log in a quiet location. How much better can you get?

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Amanda S, Thank you for choosing to stay with us during your recent overnight trip. We are happy to hear that your reservation and check-in experiences went well. It’s a great feeling to have “slept like a log” especially away from home! We hope that you will come back and visit us again soon! Thank you for taking the time... More

Leighton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We loved the indoor pool, the complimentary happy hour, and complimentary breakfast. The rooms were larger than they appeared in the pictures. We enjoyed having the extra pullout couch bed with tv in that room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Lydina D, We are so happy to hear that you enjoyed our indoor heated pool! I hope you enjoyed your swim with our “dolphins”. We appreciate you taking the time to let the Tripadvisor community know about your stay. All of our rooms come with a sleeper sofa. Our Jacuzzi Suites and Family Suites have an additional television in the... More

Madison, Wisconsin
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed one night, check in and staff were very pleasant. Painting was being done on my floor and the whole hall and my room smelled very strong of paint, not a good feeling. The room I stayed in needed remodeling, but it was clean and quiet. The staff was very nice and friendly. The manager's reception was a bit of... More

Was this review helpful? Yes 2
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Roy D, Thank you so much for taking the time to review us on Tripadvisor. On behalf of the staff, I do apologize for the inconvenience you encountered with the painting done in the hotel. There was some touch up work being done for the upkeep of the hotel. I can understand how the smell could have been bothersome. I... More

osprey
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The management is perfection.Safe location - well lighted to come and go morning and night. Beyond expectations. Our room was roomy and quiet. Pet Friendly. Excellent breakfast. Clean! Clean! Fresh linens. Minutes from dining, amenities and hospital. I received hospital rate to boot... #1 and for all the right reasons. Thank you Roni and Lucy

Was this review helpful? Yes 2
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Osprey650, Thank you for choosing to stay with us and taking the time to review us! We are happy to have exceeded your expectations. We are a pet friendly hotel. We accept dogs only. We appreciate your kind compliments about our hotel and managers, Rony and Lucy. We have a great team here! We serve a full, hot buffet breakfast... More

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Additional Information about BEST WESTERN PLUS Carlton Suites

Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Plus Carlton Hotel
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western
Address: 140 State Farm Parkway, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#3 Business Hotel in Birmingham
#6 Romantic Hotel in Birmingham
#9 Family Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Official Description (provided by the hotel):
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 
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