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All 81 Birmingham hotels

BEST WESTERN PLUS Carlton Suites

2.5 of 5 Hotel   |   140 State Farm Parkway, Birmingham, AL 35209
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Ranked #4 of 81 Hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
kellyhT7770AU Montgomery, Alabama
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512 reviews from our community

Traveler rating
    332
    125
    36
    11
    8
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157
127
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138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montgomery, Alabama
1 review
5 of 5 stars Reviewed 2 days ago NEW

We spent one night because we were attending a concert downtown at the Alabama Theatre. We arrived around 6:00 and were promptly checked in and given our room cards as well as info to access the hotel's wifi. We were told about a manager's welcome (a happy hour of sorts with appetizers and drinks - 2 drink limit on alcoholic... More 

Review collected in partnership with Best Western

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bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

KellyhT7770AU, Thank you for taking the time to let us know about your experience! We appreciate you choosing to stay at our hotel! We are very happy to hear that you enjoyed your stay! We are an all-suite hotel offering king, double, and Jacuzzi suites for our guests to relax and unwind after a busy day. We hope that you... More 

Valley Grande, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After having the most wonderful experience our last time staying here, we decided to try it again and we were not disappointed! I can not say enough about the awesome job the manager does at making you feel like you are the most important person there as well as maintaining an excellently run hotel! We will be heading back there... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Christopher H, Thank you so much for coming back to stay with us again! We love to have our guests return! We are happy to hear that you had another great stay! Thank you for your compliments regarding our General Manager, Rony. He has a passion for people and hospitality! We looking forward to seeing you again soon! Jocelyn and... More 

Kansas City
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a pleasant experience here this time last year after being stranded for two days in the ice storm, so we wanted to give them our business again this year on our way to Florida. They have a free happy hour with snacks and two free drinks each! And the manager came around and thanked each of us and... More 

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

DianaKansasCity, Thank you for coming back to stay with us again! Whew! We definitely remember the icestorm from last year! Thankfully no snow and ice on this visit! We are glad that you enjoyed the Manager’s Reception. If you ever need to stay with us again on your way to or from Florida, just give us a call! We’d love... More 

Fayette, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed two nights with students for an honor choir. The rooms had connecting doors which made it easier for us to keep an eye on the kids. Great rooms, wonderful breakfast, and internet actually worked in the rooms!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Amy F, Thank you so much for taking the time to let us know about your stay! We are happy to hear that you enjoyed your stay and you consider us to be “hot”! We hope that your students enjoyed their stay as well! Give us call if you need to stay with us again! Thank you again for your... More 

Pike Road, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff, management and accommodations were perfect. The room was super clean, bedding comfortable and amenities were very nice. I had an in room remote that did not work. I called the front desk and the manager came to my room, replaced and re-programmed my remote. Kudos for making my stay that much more enjoyable

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Ronald Shane G, We are very happy to hear that we exceeded your expectations! We strive to exceed our guests expectations everyday! We appreciate your kind compliments regarding our staff and hotel! We are an all-suite hotel offering clean, spacious suites. We are sorry to hear that you had issues with your remote control, but we are glad that we... More 

Huntsville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room is clean and they have tried to make it up to date. It is an older hotel but not run down. The breakfast was best free breakfast I've had in a while. Great location. Friendly staff, Quiet room, this is the second time I have stayed at this Best Western and I will stay again if in this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

“Nice Overnight Stay” Tina B, Thank you for taking the time to let us know about your experience. Thank you so much for choosing to stay with us again! We are happy to hear that you enjoyed our full, hot buffet breakfast. Thank you for your kind compliments regarding our staff. If you ever need to stay overnight in Birmingham... More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times and the high standards of care and professionalism have stayed consistent. The location is great, with several restaurants right there in the area. It is also nice to have a full complimentary breakfast in the hotel. Most important to me is the cleanliness of the hotel and rooms, and willingness of the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

“Stay at Best Western” Darlene P, Thank you so much for choosing to stay with us again! We appreciate you taking the time to let us know about your stay. We offer clean, spacious suites for our guests to relax and unwind. We are located right off Interstate 65 making us convenient to many restaurants and shopping. Thank you for... More 

Toms River, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The experience starts with the reservation, this hotels team didn't skip a beat. My experience from beginning to end was exceptional. Breakfast was great. My room was clean, staff was friendly and all other needed amenities left me needing very little to nothing. If I ever require a stay in the area again, hands down first place I will reserve... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Derek A, Thank you so much for choosing to stay with us! We are glad to hear that you had a great experience from reservation to checkout. We work hard to make sure our guests have a satisfying experience. Thank you for your kind compliments regarding our staff and hotel. We hope that you will visit us again the next... More 

Florida
Contributor
16 reviews 16 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly, welcoming staff. Excellent breakfast bar with a great variety. Excellent location, right off I-65. Many shops and restaurants around. Night guard on patrol. Roomy suites with sofa bed and 2 televisions. Sofa bed was very uncomfortable...needed a new mattress. Beds not comfortable as well. Overall decent stay though. Very pleasant, helpful staff!

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Macndan, Thank you so much for staying with us! We are happy to hear that you had an enjoyable stay! We appreciate your kind compliments regarding our staff. We are an all-suite hotel offering clean, spacious suites for our guests to relax and unwind after a busy day. We are sorry to hear that your sleep on the beds and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My whole experience with the staff and the hotels grounds were wonderful. Was very happy to be allow to have my dog with me. Very impressed with the cleanliness of my room. I would recommend this hotel to anyone and I will be staying again.

Was this review helpful? Yes
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Vanessa C, Thank you for choosing to stay with us over the weekend! We are happy to hear that you had a wonderful experience. We hope that your pet enjoyed its stay as well! Thank you for your kind compliments regarding our staff and hotel. Thank you for recommending us to the Tripadvisor community! We look forward to seeing you... More 

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Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Number of rooms: 102
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Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#2 Business Hotel in Birmingham
#3 Family Hotel in Birmingham
#5 Romantic Hotel in Birmingham

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