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TownePlace Suites Birmingham Homewood

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500 Wildwood Circle, Birmingham, AL 35209
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TownePlace Suites Birmingham Homewood
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91 Reviews from our TripAdvisor Community

Traveler rating
    28
    21
    20
    15
    7
See reviews for
31
14
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (91)
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    (28)
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Hattiesburg, Mississippi
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Birmingham was the halfway point to our destination. We decided to stay at this location because we love Marriott properties. Everything was good. Our room was clean. The front desk agents was warm and friendly. My only drawback would be the discretion of the staff in the back office. You could hear them complaining and making comments about guests. Other... More 

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Hazel Crest, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I reserved a room at this hotel for my brother's graduation. We were in a 2 bed room suite that sleeps six. The room itself was okay, however I did notice that there were bugs in the lamp above the toilet and grease stains above the refrigerator. But the was not the terrible part, the customer service was absolutely horrible.... More 

Was this review helpful? Yes 1
Michael J, Front Office Manager at TownePlace Suites Birmingham Homewood, responded to this review

dtaylor thank you for taking the time to share your recent experience at the TownePlace Suites Birmingham Homewood with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve... More 

Jacksonville
Top Contributor
160 reviews 160 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for almost a week, primarily to play golf and this hotel was very close to 3 courses, which are on the Robert Trent Jones Trail, therefore ideal for that purpose. The hotel itself was fine, rooms clean and service good. Breakfast basic, but sufficient and it is always nice to have the facility of the little kitchenette! Although... More 

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Chapel Hill, North Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, modern and with pleasant helpful staff this hotel is very satisfactory. The rooms have a full kitchen and a Walmart superstore is close by for shopping. The breakfast is better than the average continental. There are a couple of small things that could be improved on. There is no suitcase stand provided; the TV is on a flexible arm... More 

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2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 17, 2015

First off, this is a nasty, dirty place, dishes have old food stuck on them and the front desk staff, one in particular, RODNEY,is HORRIBLE, his attitude is HORRIBLE, his cutomer service, lack there of, is HORRIBLE, he make The Marriott brand look REAL BAD.......

Was this review helpful? Yes 5
Michael J, General Manager at TownePlace Suites Birmingham Homewood, responded to this review

Ms/Mrs. Cynthia P, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Birmingham Homewood. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies for the issues... More 

West Chester, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2015

My family of 4 stayed here on our drive to Destin. The hotel served it's purpose for what we needed. A safe and clean place to stay on our drive to Florida. The two staff member's we encountered were very friendly. Keep up the good work!

Was this review helpful? Yes 1
USA
Top Contributor
74 reviews 74 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 12, 2015

During my stay, I was very stressed so I didn't get to address many of the issues, but here they are: I always stay at a Marriott property when I am out of town. I don't know if I will stay at this location again. When I arrived, the floor was sticky and though they claimed the dishes were cleaned... More 

Was this review helpful? Yes 2
Michael J, General Manager at TownePlace Suites Birmingham Homewood, responded to this review

Dear Guest, Thank you for choosing TownePlace Suites Marriott Birmingham Homewood to accomodate your stay while in the Greater Birmingham area! We appreciate your patronage and welcome you to return. It is to our attention that you experienced some issues while staying with us and, we understand that due to some personal stress, you were not able to share them... More 

Huntington, West Virginia
Top Contributor
249 reviews 249 reviews
28 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed April 4, 2015 via mobile

This is an apartment style hotel. Fully equipped kitchens and living rooms. The breakfast area is rather small and confined. They offered small biscuits and sausages, muffins and a waffle maker. I was told they are going to change the breakfast to a hot breakfast which will enhance the experience.

Was this review helpful? Yes
Noblesville, Indiana
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2015

My family of 5 stayed in a 2 bedroom suite for an overnight stay on the way to the beach. The room was VERY clean and the beds were super comfy. Each bedroom had a queen size bed with a TV and the living area also had a TV along with a sleeper sofa and comfortable chair. There was also... More 

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1 review
4 of 5 stars Reviewed April 1, 2015

Went to Birmingham to spend the weekend and decided to stay here. The room we stayed in was a two bedroom suite and it was clean and well put together. There was plenty of room for us to move around and it allowed us parents to have a separate area from our child who was happy to have his own... More 

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