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TownePlace Suites Birmingham Homewood

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500 Wildwood Circle, Birmingham, AL 35209
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TownePlace Suites Birmingham Homewood
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96 Reviews from our TripAdvisor Community

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Traveler rating
    28
    25
    20
    15
    8
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35
14
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • All months
    (96)
  • Mar-May only
    (28)
  • Jun-Aug only
    (29)
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    (23)
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    (16)
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Orland Park, Illinois
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

First off, the front desk staff, one in particular, RODNEY,is HORRIBLE, his attitude is HORRIBLE, his cutomer service, he also hit on my wife in which made me really MAD!!! lack there of, is HORRIBLE, he makes The Marriott brand look REAL BAD....... but the person who worked at night was very kind and help us out with everything that... More 

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Illinois
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in went smoothly, Rodney at the front desk was great. He tried to help with all my request, unfortunately he was not able too, though he tried very hard. It was a Marriott issue and not anything to do with this hotel. We only needed to room for one night so it met our needs sufficiently. The room was... More 

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Maryland
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in Birmingham for two nights, and were able to use our Marriott points for one of the nights. Staff was friendly, plenty of parking, and the outdoor pool always had people using it. The breakfast buffet was decent and a great way to start the day. The rooms were spacious and we loved the kitchen space. Very close... More 

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Haarlem, The Netherlands
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 26, 2015

When we arrived the first thing we noticed was the appearance with the typical Southern style of the reception.The hotel also looked very inviting and well maintained. The hotel is very easy to reach by car just of I-65 with a Walmart nearby. Check-In went very swift and the staff at the moment was very friendly. We got a room... More 

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Atlanta
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 23, 2015

Tried this hotel out since the two-room suites were about the same price as regular rooms in nearby hotels if you're a Marriott rewards member. Hotel was renovated on Oct 2014. The room was clean, and everything was in working order, but a little cramped. The central air made for very good white-noise which came in handy since I can... More 

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Hattiesburg, Mississippi
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 26, 2015

Birmingham was the halfway point to our destination. We decided to stay at this location because we love Marriott properties. Everything was good. Our room was clean. The front desk agents was warm and friendly. My only drawback would be the discretion of the staff in the back office. You could hear them complaining and making comments about guests. Other... More 

Was this review helpful? Yes 1
Hazel Crest, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 20, 2015

I reserved a room at this hotel for my brother's graduation. We were in a 2 bed room suite that sleeps six. The room itself was okay, however I did notice that there were bugs in the lamp above the toilet and grease stains above the refrigerator. But the was not the terrible part, the customer service was absolutely horrible.... More 

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Michael J, Front Office Manager at TownePlace Suites Birmingham Homewood, responded to this review

dtaylor thank you for taking the time to share your recent experience at the TownePlace Suites Birmingham Homewood with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve... More 

Jacksonville
Level Contributor
171 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 18, 2015

We stayed for almost a week, primarily to play golf and this hotel was very close to 3 courses, which are on the Robert Trent Jones Trail, therefore ideal for that purpose. The hotel itself was fine, rooms clean and service good. Breakfast basic, but sufficient and it is always nice to have the facility of the little kitchenette! Although... More 

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Chapel Hill, North Carolina
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 12, 2015

Clean, modern and with pleasant helpful staff this hotel is very satisfactory. The rooms have a full kitchen and a Walmart superstore is close by for shopping. The breakfast is better than the average continental. There are a couple of small things that could be improved on. There is no suitcase stand provided; the TV is on a flexible arm... More 

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2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 17, 2015

First off, this is a nasty, dirty place, dishes have old food stuck on them and the front desk staff, one in particular, RODNEY,is HORRIBLE, his attitude is HORRIBLE, his cutomer service, lack there of, is HORRIBLE, he make The Marriott brand look REAL BAD.......

Was this review helpful? Yes 6
Michael J, General Manager at TownePlace Suites Birmingham Homewood, responded to this review

Ms/Mrs. Cynthia P, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Birmingham Homewood. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies for the issues... More 

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