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Comfort Inn

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226 Summit Parkway, Birmingham, AL 35209 (Formerly Ramada Inn)
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Comfort Inn
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Comfort Inn
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52 reviews from our community

Traveler rating
    18
    19
    8
    4
    3
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18
10
2
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Evans, Georgia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

This hotel had the look and feel of being recently renovated even though it was 20 years old. We checked in the Scottie who was helpful and informative that evening. The next day we asked Robbie if they could tighten the toilet seat and do a address a stain in the tub. This was handled promptly and gratefully appreciated. Small... More 

Was this review helpful? Yes 1
ComfortInnHomewood, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to tell us about your stay. We are pleased that you enjoyed your stay with us. I have shared your kind words with Scottie and the rest of the staff and they join me in thanking you for your kind words. Please do stay with us again the next time you are in Birmingham. More 

Jacksonville, North Carolina
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 3, 2015

One thing we always enjoy about Comfort Inn is the way they try to meet the needs of visitors. This was no different. We had to change our reservation arrival date which they did with no complaint. Then we had an illness while here and needed to extend our stay and again they made sure we could keep our room... More 

Was this review helpful? Yes 1
ComfortInnHomewood, General Manager at Comfort Inn, responded to this review

Dear mulligan130, Thank you for your kind words about your stay at our hotel, we are glad that you enjoyed the stay and we look forward to seeing you again. Sincerely, Alan & the entire staff More 

Theodore, Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

Stayed at the Comfort Inn on 10/22/14 for one night and checked out on the 23rd. The hotel was great but when I received ny credit card bill it showed two transactions posted. On the the 21st and one on the 23rd.I called the manager Kimberly Davis and spoke with her and she said the 21st charge was for a... More 

Was this review helpful? Yes 1
ComfortInnHomewood, General Manager at Comfort Inn, responded to this review

Dear Fred A, Thank you for taking the time to review our hotel. I am sorry to hear of your experience and apologize that there was no immediate follow up. Online reviews are great means to highlight areas for improvement, gain insightful information, and correct any issues. We appreciate your review and hope to welcome you back on your next... More 

Meridianville, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

We were in town for UAB Honor Band. Great place to stay. From the start the the staff was very professional and friendly. (Thanks,Tericka Sanders). The hotel was close to UAB and the Alys Stephens Center. The beds was very comfortable.The room was always clean. We had plenty of places around us to choose from to eat. Will definitely stay... More 

Was this review helpful? Yes
ComfortInnHomewood, Guest Relations Manager at Comfort Inn, responded to this review

Tericka and the rest of the staff would like to thank you for taking the time to review our hotel. Our guests are like family to us and we appreciate your thoughts. We look forward to having you stay with us in the future. More 

San Jacinto, Indiana
1 review
5 of 5 stars Reviewed October 15, 2014

We needed a place to rest up before we continued our trip and it was actually a very nice place. Room was clean, staff was friendly, and there was breakfast to start the rest of our journey. Very pleased.

Was this review helpful? Yes
ComfortInnHomewood, Guest Relations Manager at Comfort Inn, responded to this review

It is always a pleasure to hear from our guests, your kind words are appreciated. Remember, anytime that you are in Birmingham we would love to have you stay with us again. More 

millington tennessee
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 29, 2014

my spouse and I really enjoyed our stay very quiet, friendly staff, clean, the beds slept so good maybe they were new...,great hill top view, the breakfast was ok I don't like powder eggs . I have stayd at other comfort inn by far this was the best one.

Was this review helpful? Yes
ComfortInnHomewood, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel, we really do appreciate your kind words and we have shared your thoughts with the staff and they join me in thanking you and we do look forward to seeing you in the future. More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2014

yea the pictures seem like this place is nice. NOT!! Dont stay here. I found hairs on my bed and there was a roach in the bathroom. At breakfast, the coffee was disgusting and the milk tasted like it was expired. front desk workers were all rude with their snoddy attitude!! No way, I will not stay here ever again!... More 

Was this review helpful? Yes 1
ComfortInnHomewood, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time out to review our hotel. We do apologize for not meeting your expectations but in the future we do hope that you will give us another chance at making your stay an enjoyable one. More 

Lexington, KY
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 3, 2014

We were passing through Birmingham, so we picked this hotel based on price and good reviews overall. We were taking our kids to the zoo the next day, which was nearby. When we got there, the toilet seat had dried urine on it. I cleaned that off & thought a housekeeper must have forgotten the toilet or something. When I... More 

Was this review helpful? Yes
ComfortInnHomewood, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for completing the survey on Trip Advisor. However, on behalf of the hotel, we apologize for the vandalism of your vehicle. This type of activity is not common at our Hotel and therefore I apologize again that it happened. We hope that you will give us another chance and stay with us the next time you are traveling... More 

Berea, KY
Top Contributor
88 reviews 88 reviews
54 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 2, 2014

I just looked at some of the past reviews and was VERY suprised at how much praise people heaped on this place! It is an older hotel that has been refurbished at one time, but, is slipping some as far as I see. The lobby area looks pretty nice with the tile and marble counters. The outside looks pretty nice... More 

Was this review helpful? Yes 2
ComfortInnHomewood, Guest Relations Manager at Comfort Inn, responded to this review

We appreciate you sharing your comments on Trip Advisor about your recent stay. Thank you for the kind words regarding the secure location, Front Desk Staff and the clean areas of the hotel. However, please allow me to apologize on behalf of the hotel for not exceeding your expectations on the other areas you mentioned of the hotel. We are... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

Very friendly staff, clean rooms. The bed was so comfortable with the soft and firm pillows. Breakfast was good, nice hot coffee. It was also very quiet. I will be returning in August for more doctor visits, I will definitely stay here.

Was this review helpful? Yes 1
ComfortInnHomewood, Guest Relations Manager at Comfort Inn, responded to this review

Thank you very much for the amazing review. We are so happy that you found us and you enjoyed your stay. It is an honor to know that you feel comfortable with the hotel, our Excellent Staff and last but not least our bedding. I love the duvet and pillows so much, I had to purchase a set for my... More 

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26 photos of this hotel

Management photos: Courtesy of the property manager

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