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Hilton Garden Inn Birmingham/Trussville

Certificate of Excellence
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3230 Edwards Lake Parkway, Birmingham, AL 35235
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1 room 1 adult
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Hilton Garden Inn Birmingham\/Trussville
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212 Reviews from our TripAdvisor Community

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Birmingham, United States
5 of 5 stars Reviewed 2 days ago NEW

The staff were very helpful with setting up tables in the conference room. The process went smoothly even though my nerves were frazzled. I gave my husband a surprise retirement party and he is hard to surprise! The breakfast the next morning was a big hit with my guest. I couldn't adjust my bed firmness which lessened my sleep quality.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer G
Ruskin, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Nice clean room and comfortable bed. Convenient to airport and restaurants. Friendly staff. Shuttle available. My preferred business hotel when traveling to Birmingham. I will stay here again. Easy check in with Hilton honors app. Nice hotel overall.

Helpful?
Thank SAJAC-FL
Augusta, Georgia
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was very nice. The bed was a King and it was perfect. Room and bathroom were clean. The only problem I had was some guest staying across the hall that kept slamming the door. After a while they calmed down.

Helpful?
Thank Mike J
Milan, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoy staying at Hilton Hotels and the one in Trussville is no exception. Great buffet breakfast or you can order ala carte. Staff are freindly and rooms are clean. I sometimes had trouble connecting to the internet.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Beth G
Amarillo, TX
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a loyal Hilton Honors member and this hotel was another great Hilton experience. Upon check-in, since I am a HHonors member, I received a coupon for two complimentary items from the pantry area, which was a very nice touch. I stayed in a Junior Suite, which had a separate living area from the bedroom. The bed was comfortable... More 

Helpful?
Thank Trayci2684
Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ft office staff was wonderful. Breakfast bar and made to order omelet was very good. Hotel a bit worn but still fine. Was attending a relative wedding so stayed in room until 2:00pm on Saturday 16. Room was never attended to.

Helpful?
Thank Travelero65
Miami, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Checking in online, selecting my room was very convenient. I knew what to expect when I arrived. I was pleasantly surprised with what I received since this was the first time checking in online and selecting my room. The staff was awesome, friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rhonda M
St. Francisville, LA, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Room was good. Staff was great. Breakfast was excellent. We arrived late, the check in was quick and easy. After setting the firmness of the bed, enjoyed a good nights sleep. Room was clean. Breakfast the next morning was quick and delicious.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Walter O
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Really enjoyed this hotel. Definitely will stay here again. Conveniently located near anything you would want to go to. Beds were very comfortable. The staff was very nice and helpful . I would recommend this for anyone choosing a place to stay.

Helpful?
Thank PAUL S
Brookwood, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Dangerous entry and exit from Hotel property. Poor Customer Service, staff confused on how to register guest, Staff does not answer desk phone. Bedding and linens not available. The very worse Budget Hotel has better Customer Service than this property.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jerald M
Joe M, General Manager at Hilton Garden Inn Birmingham/Trussville, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

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