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Hilton Garden Inn Birmingham/Trussville

Certificate of Excellence
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3230 Edwards Lake Parkway, Birmingham, AL 35235
Best prices for: 1 room 1 guest
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Hilton Garden Inn Birmingham/Trussville
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Hilton Garden Inn Birmingham/Trussville
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156 reviews from our community

Traveler rating
    90
    43
    16
    5
    2
See reviews for
43
33
12
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (40)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (40)
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Trussville, AL, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Always welcome and recognized. Entire staff including bar and meals served at night are fun to attend. Breakfast person in charge is a bit pushy and aggressive and I generally avoid breakfast even though I have paid in advance. I am a regular as are many of my co-workers.

Review collected in partnership with Hilton Garden Inn

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Contributor
17 reviews 17 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed one night - Saturday (4/25/15). Upon check in my family and I were greeted by a very friendly front desk! Check in was fast. We stayed in room 123. Room was basic - two beds and a bathroom, but very close to work out room, pool, and three different doors to enter and exit. I personally think our room... More 

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Senior Contributor
47 reviews 47 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are attending a funeral in Birmingham. The Garden Inn staff are pleassnt and providing excellent customer service. The rooms are very clean and the beds are extremely comfortable. Love having the Keurig Coffe makers; nice touch. If ever in this area sgain we will make this our "go to".

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AL
Contributor
19 reviews 19 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel based on the proximity to the medical center as well as its high ratings on here. When booking my reservation I was very specific in my room needs and upon check in those requests were completely ignored. The staff was notified of the issue and the manager came up to our room. She was very polite... More 

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Montgomery, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was great. It was a wonderful experience. Looking forward to the next time. The rooms were clean. The staff was very friendly. The breakfast was fresh and delicious. The staff member attending to us made sure we were fully satisfied.

Review collected in partnership with Hilton Garden Inn

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ashland city, United States
1 review
1 of 5 stars Reviewed March 27, 2015

This hotel is not worth any money at all. I had to change rooms and both rooms I got were very nasty and dirty and the beds were very uncomfortable. The staff was not very nice when I complained about the first room I got, but they moved me to a second room which was just as bad. I have... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2015

I stayed here recently for business (and have a few times in the past as well). The hotel itself is clean, well-kept, and up-to-par with other Hilton Garden Inns. My only complaint is with the breakfast service. I've experienced this at least 3-4 times when I've eaten the breakfast in the morning at this hotel. Each of these times, no... More 

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1 review
4 of 5 stars Reviewed March 6, 2015 via mobile

Wind chill this morning 15°...checked out...went to bring car to front with intent to go back in and get coffee. Was locked out by automatiic doors. Pounded on door to get front desk guys attention. Finally came and let me back in asking "what did I want?" I said I wanted coffee and his response was coffee was NOT ready... More 

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Alabama
1 review
4 of 5 stars Reviewed March 4, 2015

This hotel has the nicest staff. It is an older property but fairly we'll maintained. Great locations. I stay here routinely and really like the front desk clerks. Need to update wireless internet. But overall affordable and great place to stay.

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Nashvill, United States
2 reviews
5 of 5 stars Reviewed March 2, 2015

The Staff was pleasant and very accomodating. We had no issues, and overall enjoyed out stay. We were able to utilize the additional snack bar and there was a good variety of items/food/snacks/drinks to choose from. When needing information about resturants and needs around the area the staff was very helpful. The rooms were very clean and comfy. Would definately... More 

Review collected in partnership with Hilton Garden Inn

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