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Hilton Garden Inn Birmingham/Trussville

Certificate of Excellence
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3230 Edwards Lake Parkway, Birmingham, AL 35235
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Hilton Garden Inn Birmingham/Trussville
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Hilton Garden Inn Birmingham/Trussville
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151 reviews from our community

Traveler rating
    87
    41
    16
    5
    2
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42
33
12
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (35)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (40)
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ashland city, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel is not worth any money at all. I had to change rooms and both rooms I got were very nasty and dirty and the beds were very uncomfortable. The staff was not very nice when I complained about the first room I got, but they moved me to a second room which was just as bad. I have... More 

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4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed here recently for business (and have a few times in the past as well). The hotel itself is clean, well-kept, and up-to-par with other Hilton Garden Inns. My only complaint is with the breakfast service. I've experienced this at least 3-4 times when I've eaten the breakfast in the morning at this hotel. Each of these times, no... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Wind chill this morning 15°...checked out...went to bring car to front with intent to go back in and get coffee. Was locked out by automatiic doors. Pounded on door to get front desk guys attention. Finally came and let me back in asking "what did I want?" I said I wanted coffee and his response was coffee was NOT ready... More 

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Alabama
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel has the nicest staff. It is an older property but fairly we'll maintained. Great locations. I stay here routinely and really like the front desk clerks. Need to update wireless internet. But overall affordable and great place to stay.

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Nashvill, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Staff was pleasant and very accomodating. We had no issues, and overall enjoyed out stay. We were able to utilize the additional snack bar and there was a good variety of items/food/snacks/drinks to choose from. When needing information about resturants and needs around the area the staff was very helpful. The rooms were very clean and comfy. Would definately... More 

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Orange, Virginia
Top Contributor
274 reviews 274 reviews
121 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed February 23, 2015

This is a super spot; they really have their act together. Excellent service at the front desk, checked in quickly. Very friendly. Room was great and bed was also top notch. Excellent breakfast the next morning. They even give a senior citizens' discount for breakfast. What a deal. Will for sure stay here again.

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Houston
Top Contributor
225 reviews 225 reviews
81 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed February 22, 2015

we checked in yesterday - Danita checked us in ... i specifically said that we didn't want a handicap room .. well, guess what, room 420 is handicap accessible ... i called her and she was adamant that in the system it showed a regular room ... NOT. Air conditioning never worked ... in fact, only the fan, and that... More 

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Atlanta, United States
1 review
4 of 5 stars Reviewed February 20, 2015

The place was great! but there was much noise. There was a bus of high school students who arrived that night and they kept us up all night. Other than that the staff was great and the hotel amenities was awesome.

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Trussville, United States
1 review
4 of 5 stars Reviewed February 20, 2015

This is a really consistently solid hotel with a knowledgeable, friendly staff. The bed in our room wasn't very comfortable however. It was too firm for my liking. The indoor pool and hot tub were wonderful This hotel is not near any attractions, but there's a variety of restaurant and shopping near by. I would stay here again simply based... More 

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millbrook, United States
1 review
4 of 5 stars Reviewed February 19, 2015

Limited items on menu. Breakfast was great, rooms were clean. The adjustable beds did not work and several of the directv station did not work. Overall great stay. Check in was quick and easy sames with check. The bar had a problem with thier computer not taking credit cards or debit cards stickly cash.

Review collected in partnership with Hilton Garden Inn

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