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Embassy Suites by Hilton Birmingham-Hoover

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2960 John Hawkins Parkway, Birmingham, AL 35244
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Embassy Suites by Hilton Birmingham-Hoover
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Embassy Suites by Hilton Birmingham-Hoover
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410 Reviews from our TripAdvisor Community

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Traveler rating
    251
    86
    38
    24
    11
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143
50
13
136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
  • All months
    (410)
  • Mar-May only
    (108)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (81)
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Kansas city
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a nice stay in Hoover. The hotel had a great free happy hour bar with snacks. Our kids of course enjoyed the pool and hot tub. Lots of good places to eat around the hotel. This embassy suites offered an excellent hot breakfast. The staff was very friendly and helpful with all of our family needs. The hotel looked... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you and your family enjoyed your stay and that we were able to meet all you needs. Thank you for such a good review and we look forward to seeing you again here at the Embassy Suites by Hilton Birmingham-Hoover. More 

Pine Bluff, Arkansas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

this hotel was host for a high school reunion,Jul 10-12-2015,alround food & service was excellent.Free breakfast was very good,everyone seem to enjoy.Staff was excellent,room was clean and spacious.Free drinks during happy hr,very tasteful.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for letting us know how much you enjoyed your school reunion here at the Embassy Suites by Hilton Birmingham-Hoover . We look forward to seeing you again soon. More 

Atlanta
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my first stay at this location... As a Diamond member of Hilton I stay in their properties at a min of 10 nights per month... This property is a typical Embassy setup... What's missing is the last 5% of what sets hotels apart and makes them great hotels.... Dirty doors, stains on chairs in the room, lamp shades... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Tuscaloosa, Alabama
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When you book at Embassy Suites, you already know you are getting the best service, amenities, and quality for your money. Our stay was excellent as expected. The room is very comfortable. The breakfast is the best complimentary breakfast any hotel can offer. The Manager's Reception is one of the best of many amenities this hotel brand offers. The area... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for letting us know how much you enjoyed your stay here and we look forward to seeing you again soon here at the Embassy Suites by Hilton Birmingham-Hoover. More 

Okeechobee, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff were excellent and helped me tremendously. The room was clean and spaceous. It was convenient and quiet. I would have like to have stayed longer and will definitely come and visist again. Worth the price.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

From all of us here at the Embassy Suites by Hilton Birmingham-Hoover, we wish you could have stayed longer too. Thank you for such a good review and we hope to see you again soon. More 

Collinsville, United States
1 review
5 of 5 stars Reviewed 1 week ago

These accommodations were very clean and the staff very friendly. Great value. Good location. I did not realize there was a breakfast included in the price. This was a full course breakfast with a fresh omelet chef. Great way to start the day.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for taking the time to write us such a good review. We hope to see you again on your next trip our way. From all of us here at the Embassy Suites by Hilton Birmingham-Hoover thank you again. More 

Panama City Beach, Florida
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Late night arrival and Rashad I hope I have his name correct) at the front desk was very accommodating. We needed milk for our toddler and he made sure and found some for us. They didn't have any in the little store. We appreciate great service and he has it. Room was clean. Breakfast buffett fine. Chef making omelets was... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

It is good to know you and your family enjoyed your stay here at the Embassy Suites by Hilton Birmingham-Hoover and that you will be coming back. Thank you for your great review. More 

Birmingham, AL, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I didn't try out any of the amenities (bar, room service, breakfast, fitness, etc), but the room was great. Everything was very clean and nice, and the staff was friendly. From check-in to check-out, people made sure everything was right with me, and the rooms were spotless.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your good review of our hotel and also for the nice compliments you gave our staff. Your review of our hotel the Embassy Suites by Hilton Birmingham-Hoover is appreciated. More 

Baton Rouge
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a excellent place to stay based on the service, cleanliness, price and location for our trip. Easy access to I-459 and variety of shopping. Very family friendly. Have stayed at several Embassy locations throughout the United States and this one is our choice location for the Hoover area.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you think we are an excellent place to stay and that you enjoyed your stay. Your review of our hotel the Embassy Suites by Hilton Birmingham-Hoover is appreciated. Thank you. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I will start with the good and that was the complimentary breakfast! It was a full bfast bar and homemade omletts were delicious. Everything from check in to check out was very disappointing. Staff didn't seem very knowledgeable. The pull out sofa mattress had a massive stain on it and I would not allow my kids to sleep on it.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

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