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Embassy Suites by Hilton Birmingham-Hoover

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2960 John Hawkins Parkway, Birmingham, AL 35244
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Embassy Suites by Hilton Birmingham-Hoover
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Embassy Suites by Hilton Birmingham-Hoover
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394 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Byram, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great location and place to spend short time away from home. This is a nice location for the area we were visiting. Clean facility and staff were extremely helpful throughout the trip. Worth the cost and definitely smart way to go if you have children or grands.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The breakfast was fantastic. Enjoyed the layout of the room - sitting area separate from the bed room. The two televisions were a big plus. The bathroom was of good quality. Definitely recommend to anyone interested in a quiet comfortable clean place close to shopping (DSW across the street). The staff were very friendly and accommodating.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad to read how much you enjoyed your breakfast. Thank you for such a good review of our hotel the Embassy Suites by Hilton Birmingham-Hoover . We hope to see you again soon. More 

1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

I am a local resident who was visiting the hotel for a much needed "staycation" but had also visited several times in the past for birthday gatherings for my son. I was very disappointed in the way I was treated at check-in. The Representative literally cut off our conversation and checkin procedures to tend to not one but two other... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

Fredericksburg, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very convenient location to shopping, restaurants, hi-ways, the airport. Clean, good breakfast. Great staff! I particular want to give a word of praise for Darlene on the Front Desk. Every time we stay, Darlene is particularly courteous, attentive, friendly... can't say enough. But all the staff in this fine hotel are tops!

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

It is good to know we are your go to place when in our area. Thank you for your high praise of our staff here at the Embassy Suites by Hilton Birmingham-Hoover . Your review is appreciated and we hope to see you again soon. More 

Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On a recent trip to Memphis, we stopped in last minute to break our drive in half. The hotel was clean and the staff very friendly. We were very pleased with the accommodations, the food and the area.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for such a nice review of our hotel the Embassy Suites by Hilton Birmingham-Hoover . We hope to be seeing you again in the future. More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Phenomenal hotel. On a trip from north to south, debating which Embassy (Montgomery or here), we decided to drive further the next day to stay at Birmingham-Hoover based on TripAdvisor comments on both. First Darlene on the phone was outstanding. Nice, patient, laughed at my lame attempt at humor, and offered us a nice presentation over the phone. One of... More 

Was this review helpful? Yes 4
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We hope to see you again when you can make it back this way. Thank you for giving us here at the Embassy Suites by Hilton Birmingham-Hoover such a nice review. More 

Columbia, SC, United States
1 review
5 of 5 stars Reviewed 1 week ago

What a pleasant business stay I had at this Embassy Suites! Fitness center was busy, but also large enough to accommodate the early crowd. The hot breakfast was wonderful, just enough to satisfy my palate and stomach to get me through til lunch! The complimentary manager's reception is also a very nice amenity... I enjoyed the appetizers and of course,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you enjoyed your business stay here at the Embassy Suites by Hilton Birmingham-Hoover . Thank you for such a good review and we look forward to seeing you again in the future. More 

Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed everything about this hotel on our first visit on June 5. We returned on June 13 and were not pleased with front desk personnel for check-in and check-out. Both stays were comfortable with very nice, clean rooms. The pool is great. The breakfast buffet is excellent. If this hotel is able to have consistency at the front desk,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. We would love for you... More 

Mississippi
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent night at this property. Spacious and clean rooms in a great location. Close to lots of shopping and city events. Comfy beds. This property did not disappoint us at all. We would definitely return if we are back in the area!

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you think you made the perfect choice by staying with us here at the Embassy Suites by Hilton Birmingham-Hoover . Thank you for such a good review and we hope to see you back again soon. More 

Spanish Fort, Alabama
Level Contributor
231 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed staying in Hoover and the Embassy Suites was the perfect choice. The hotel is nicely appointed, clean, and the beds were comfortable. Free happy hour and free breakfasts were a nice bonus as well.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for taking the time to write such a good review of our hotel the Embassy Suites by Hilton Birmingham-Hoover. We look forward to your next visit. More 

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