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Embassy Suites by Hilton Birmingham-Hoover

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2960 John Hawkins Parkway, Birmingham, AL 35244
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1 room 1 guest
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Embassy Suites by Hilton Birmingham-Hoover
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428 Reviews from our TripAdvisor Community

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Traveler rating
    262
    88
    42
    25
    11
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148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (428)
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    (85)
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Franklin, Tennessee
Level Contributor
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very clean property, The room was large and clean, the bed was really comfy too! I appreciated the friendly hotel staff at check in, We used the shuttle driver to take us to a restaurant and to the mall. He was very nice. The only negative was the bar was really crowded during the cocktail hour and the bartenders played... More 

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birmingham, United States
1 review
5 of 5 stars Reviewed 1 week ago

All the amenities needed were provided and the staff were wonderful. The restaurant was comfortable, food was good and prices reasonable. Location was convenient and easy to find. The meeting room was very comfortable.

Review collected in partnership with Embassy Suites Hotels

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Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay was a result of a business meeting. The hotel accommodations were excellent and the staff was very friendly and helpful. The location was excellent ... close to shopping and a variety of restaurants. The complimentary breakfast was very good and a great variety of items to choose from. A very enjoyable experience.

Review collected in partnership with Embassy Suites Hotels

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Huntsville, AL
1 review
3 of 5 stars Reviewed 1 week ago

It's adequately situated, adequately staffed and the rooms were adequately equipped and adequately maintained. I was a little scared when I was asked to sign a form agreeing not to have parties in the room or create excessive noise during the night.

Review collected in partnership with Embassy Suites Hotels

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Conroe, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I have nothing but good things to say about the whole staff and rooms were great. They went out of their way to accommodate each guest. The breakfast is superb the hot tub was great for aching bones. Definitely will come here again

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Birmingham, United States
1 review
4 of 5 stars Reviewed 1 week ago

None of the employees except restaurant/bar acted like the could care less! Toilet ran for two days, sink would not drain, got back to room at 4:30 after working 12 hours and room had not been cleaned! They di send someone up to clean but UGH! Was ready to call it a day and had to wait on cleaning service... More 

Review collected in partnership with Embassy Suites Hotels

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Portland, Oregon
Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Chose to stay here because my stay in 2012 was very nice. Well times have changed and so has the quality of this hotel. The amount of mold in the shower was disgusting. Had to kill two bugs. No extra sheets for the sofa bed. The fridge wasn't working and the furnishings were cracking and chipping. Unless some real changes... More 

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KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, and regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill. More 

Thomasville, United States
1 review
5 of 5 stars Reviewed 1 week ago

I went to the Embassy in Hoover, AL for FCA sales training classes. My stay at the Embassy was a pleasure from the time of arrival until checkout. All the staff went out of their way to show the good old fashioned southern hospitality for which the south is famous. I was especially impressed with the service that I received... More 

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

From all of us here at the Embassy Suites by Hilton Birmingham-Hoover, thank you for such a good review and for your business. We look forward to your next visit our way. More 

Cleveland, Ohio
Level Contributor
63 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

The nice part about this Embassy Suites is that it is wonderfully devoid of most of the attributes that would normally make this chain a lousy place to stay. For example, most Embassy Suites are noisy garishly appointed open air concept hotels within which one can normally not function as a guest due to the constant noise and horrific decor.... More 

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KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More 

Brooksville, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Embassy Suite is very nice. Rooms are clean. Our room had a kitchen with a fridge and a microwave. The staff are very nice and professional. If you are an HHonors member then you can get free wifi, otherwise you can pay for it. There is a manager's reception guests can get snacks and drinks. There is also a... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for such a good review of our hotel the Embassy Suites by Hilton Birmingham-Hoover. We are glad to have provided you with a good stay on your long trip. We hope to see you again on your way back threw our area. More 

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