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Embassy Suites Birmingham-Hoover

3.5 of 5 2960 John Hawkins Parkway, Birmingham, AL 35244
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Certificate of Excellence 2014
Embassy Suites Birmingham-Hoover
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Embassy Suites Birmingham-Hoover
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327 reviews from our community

Traveler rating
    198
    71
    32
    18
    8
See reviews for
107
36
11
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (327)
  • Mar-May only
    (75)
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Windsor, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Manager's reception and bar staff make a great relax session after your work day. rooms are quiet and clean selection for breakfast is excellent. conveniently loacted to multiple restaurants for dinner

Review collected in partnership with Embassy Suites Hotels

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Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Message sent to hotel: My stay was fine except for this issue. Became very ill and needed to leave conference early. Called front desk evening of 1/13 to advise of early check out the next morning. Was told it was noted on account and I could pick up final bill in morning at front desk or it would be emailed... More 

Review collected in partnership with Embassy Suites Hotels

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Blacksburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This place is very nice to be in and everybody that works there is extremely nice. They were able to tell that I'm the kind of person that likes to talk to people and talk to me while also seeing that my fiance is not that kind of person and they left her alone with a smile. A little out... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read you two enjoyed your stay here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review and we hope you will be back soon. More 

Goldsboro, North Carolina, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for a weekend for a football game in Birmingham. The staff was friendly, and Kevin and his staff were extremely helpful and did their job well!!! The breakfast was great, as was the staff in that area. The evening reception was great with the drinks. The snacks were just that... Snacks. We have been to some where it... More 

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you had such a good football weekend here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review and we look forward to your next visit. More 

Alcoa, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here while attending the Birmingham Bowl. The room was spacious and spotless. Happy hour reception is always great at Embassy Suites. The staff was helpful and welcoming and the location of the hotel is easy access to Galleria mall and interstate.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you and your family chose our hotel the Embassy Suites Birmingham-Hoover for your bowl weekend. Thank you for such a good review and we hope to see you again soon. More 

Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this location several times for business in the past couple years. It seems to get better every time! The entire staff is friendly and accommodating, the property is beautiful and well maintained, room has always been immaculate! The most recent time I stayed I ordered room service from the Ruth's Chris in the lobby and it was... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read you enjoy your stays here at the Embassy Suites Birmingham-Hoover. Thank you for your review and your business. We hope to be seeing you again soon. More 

Birmingham, AL, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

C+ It was a nice place but had some problems but niceties evened things out. Paid for extra services that were not available. Closet was way too small. Heat did not work well the first night I was there.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for your review on TripAdvisor. II apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill. More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have always had incredible service when I've stayed at Embassy Suite Hotels. Any time I have the opportunity, I will stay there! The people are friendly, the food is excellent, the rooms are beautiful, quiet, and the beds are fabulous. On top of that, breakfast is free and it's always wonderful! Can't go wrong with ES!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read you enjoyed your stay here at the Embassy Suites Birmingham-Hoover and that you think so highly of the Embassy Suites. Thank you for your loyalty and for your business. More 

New Orleans, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We have an asthmatic, five year old daughter who usually has problems when we stay in a hotel room. Not this time. We paid ten more bucks a night and sprung for a Pure Room. Never have been in a cleaner, more comfortable and quieter hotel room. The breakfast was brilliant, the Internet access was lightning fast, and my wife... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read our Pure room was perfect for your daughter and she was not bothered by her allergy . Thank you for such a good review of our hotel the Embassy Suites Birmingham-Hoover and we look forward to your next visit. More 

mo
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I had a recent stay here. It was in a convenient location. The closet door had electric tape holding a piece together. There was black hairs on ceiling. We overlooked all that. We stayed on top 9th floor and the foot noise was very loud. It sounded like it was above bit the staff assured us it was not coming... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and the noise level you experienced. If you return to our area, we hope you will consider staying with us again. More 

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Additional Information about Embassy Suites Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham-Hoover 3.5*
Number of rooms: 208
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham
Hotel Style:
#5 Business Hotel in Birmingham
#8 Romantic Hotel in Birmingham
#11 Family Hotel in Birmingham

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