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Embassy Suites Birmingham-Hoover

3.5 of 5 2960 John Hawkins Parkway, Birmingham, AL 35244
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Certificate of Excellence 2014
Embassy Suites Birmingham-Hoover
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Embassy Suites Birmingham-Hoover
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315 reviews from our community

Traveler rating
    190
    70
    30
    17
    8
See reviews for
103
35
10
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Any
English first
  • All months
    (315)
  • Mar-May only
    (75)
  • Jun-Aug only
    (99)
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    (56)
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Nassau, Bahamas
1 review
5 of 5 stars Reviewed 1 week ago

this was a wonderful hotel...everything was spot on. I highly recommend this to anyone. it is near shopping and the area itself is very quiet. i was in town for a family wedding and we all had a great time. i slept like a log - the beds are very comfortable. i also enjoyed the living room the sitting area... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for such a nice review of our hotel the Embassy Suites Birmingham-Hoover. We hope to be seeing you again soon. More 

Las Vegas, Nevada, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was nice, I used the fitness center every day it was good. I took advantage of the convenience store across the street. Of course, I ate too much at the breakfast buffet. Planning on staying there again soon.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you had time to use fitness center here at the Embassy Suites Birmingham-Hoover and would like to thank you for such a good review. We look forward to your next visit. More 

Axis, Alabama
Top Contributor
53 reviews 53 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended a convention/education class here in September. Very impressed with this property. I was really tired when I checked in so I decided to order room service. Staff was very friendly. Portions were very nice. Food was reasonably priced & very tasty. Breakfast was included in the rate & I was very impressed with the selection. Nice room size.... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoyed your stay here at the Embassy Suites Birmingham-Hoover. Thank you for such a good review and we hope to see you again soon. More 

Knoxville, United States
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was a smaller Embassy Suites property than I am used to, but was still nice and offered all the conveniences I needed. There was a big wedding going on the night we were there so parking was an issue, but we did not experience any noise or other problems surprisingly. Breakfast was good, but also crowded and the dining... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you did not experience any noise during your stay and would like to thank you for taking the time to rate our hotel. We hope you will be back again soon. More 

Kendall Park, New Jersey
Top Contributor
129 reviews 129 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed November 19, 2014

I like Embassy Suites for the big rooms and free breakfast. This property is very nice, newer and clean. The clock radio in my room had not been changed for Daylight Saving Time, which was over a week earlier. Even the microwave clock was ahead by the same one hour. I woke up thinking I had overslept. I always question... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations in some areas. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

Chester, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2014

I have stayed at many Embassy Suites but this one was bit of a challenge. The issues we had were: When we arrived, we found both mattress covers were badly stained. We had them replaced and the staff did give us a $50 voucher for dinner which was nice but I would have preferred not to have discovered the stained... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back so we can... More 

Wilmington, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

Good location with easy access. Rooms were very well maintained and comfortable. Staff was very helpful. Breakfast buffet was very good,with omelet station, and numerous items which would satisfy most appetites. Gathering area in lobby with bar service provided an excellent social atmosphere.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoyed your stay here at the Embassy Suites Birmingham-Hoover and would like to thank you for such a nice review. We hope to see you again soon. More 

Montgomery, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014 via mobile

I highly recommend this Embassy Suites if you plan to stay in Birmingham. We were there for a tennis tournament and had a wonderful experience. We travel all over Alabama with my daughter's tennis and we always stay at Hilton hotels. While we always have good service in Hilton Hotels, our experience at this particular Embassy Suites was exceptional. I... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to have been of assistance with your Kindle, it was no problem to get it back to you. Thank you for all your nice words concerning our people here at the Embassy Suites Birmingham-Hoover. We will be sure they know. Thank you for such a nice review. More 

Canton, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 16, 2014

This is a beautiful hotel, with a convenient location, near the mall and great restaurants, to include J. Alexander's. I had been "upgraded" to a "two-room" suite. Upon entering the room, I noticed that the second room was a board room, complete with a six chair table. As I did not plan on conducting a meeting in my room, I... More 

Was this review helpful? Yes 3
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

There is no excuse for the housekeeping issues that occurred during your stay. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you have provided us by sharing your thoughts.Our main concern is for all our guests to have a welcoming stay and I am thrilled that we were able... More 

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 12, 2014

We had a great experience. The hotel is nice and suites were very comfortable. There was plenty of available parking (complimentary). The complimentary evening service and breakfast was a nice treat. Food in the hotel's Grill had a decent selection with good food. Staff are very friendly.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read you had a great experience here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review and we hope to be seeing you again soon. More 

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Additional Information about Embassy Suites Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham-Hoover 3.5*
Number of rooms: 208
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham
Hotel Style:
#5 Business Hotel in Birmingham
#9 Romantic Hotel in Birmingham
#13 Family Hotel in Birmingham

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