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Embassy Suites Birmingham-Hoover

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2960 John Hawkins Parkway, Birmingham, AL 35244
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Embassy Suites Birmingham-Hoover
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Embassy Suites Birmingham-Hoover
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364 reviews from our community

Traveler rating
    221
    80
    32
    21
    10
See reviews for
124
41
12
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • Any
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  • All months
    (364)
  • Mar-May only
    (99)
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    (85)
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    (81)
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Cincinnati
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel, the rooms are very nice and updated and you can't beat Embassy breakfast and drinks. Upon check-in, we were upgraded to a 2 room suite which was great since we were traveling with a baby and the extra room was helpful. We only stayed one night while traveling but would not hesitate to stay again.... More 

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Woodstock, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was in town for a Lacrosse tournament. The room was great. It had an air purifier and allergy sheets and pillows which worked out great with our son's allergies. The staff was very nice and helpful. The breakfast was as good as IHOP. Custom omelets, bacon & pancakes.

Review collected in partnership with Embassy Suites Hotels

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Jackson, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First time staying at an Embassy Suites. Hotel accommodations was excellent in every way. Rooms are very spacious and clean. Very little noise. Free complimentary breakfast is a plus! I really enjoyed my stay.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read how much you enjoyed your stay here at the Embassy Suites Birmingham-Hoover. We are also happy to have made such a good first impression. Thank you for such a good review and we look forward to seeing you again. More 

Belleville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We planned a quick stop on our way to spring break and were very pleased with the size and quality of not only the rooms but the entire hotel. The room was very spacious and the breakfast was amazing! Would stay here again.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for such a good review of our hotel the Embassy Suites Birmingham-Hoover . We are glad you enjoyed your stay so much and hope to see you again next time you are in our area. More 

Las Vegas, Nevada, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the third time I have stayed here.Room was not great. Internet barely worked. Had to go to the business cebter to check my bank balance. There was a used towel on the vanity when I checked in. Also i wasn't sure about the cleanliness of the glasses in the bathroom. The showerhead looked funky. The nightly reception was... More 

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We’re always working to improve our product and services and we appreciate you taking the time to share your experiences. There is no excuse for the housekeeping issues that occurred during your stay. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you have provided us by sharing your thoughts.... More 

Fort Mill, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

A nice hotel, excellent service, it has clean rooms and you can enjoy good privacy. Great and delicious breakfast provided by the staff. They have an awesome lady that cooks the best food for the mornings. Great buffet too.

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoyed your food here at the Embassy Suites Birmingham-Hoover . Thank you for such a nice review and we hope to see you again soon. More 

Westfield, Indiana
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of 6 have always loved the ease and convenience of the location of this Embassy. The staff is relentlessly happy and eager to help in any way during the stay. We chose a PURE room for allergy concerns and it was perfectly done. Hypo-allergenic pillows and blankets with air purification made the instant "smell" of the room be... More 

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you and your family enjoyed our allergy free room here at the Embassy Suites Birmingham-Hoover . We would like to thank you for being a return guest and for your nice review. We look forward to seeing you again soon. More 

Fairfax,VA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our stay was very nice! More than we needed and perfect in every way! The parking garage was an extra nice unexpected plus as it was raining at the time of our departure. Highly recommend! Will stay there again if in that area. The receptionist was a blast.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoyed your stay here at the Embassy Suites Birmingham-Hoover. Thank you for such a good review. We look forward to your next stay. More 

Nashville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice stay. Enjoyed the room. Breakfast was just average. I would suggest a little more variety on the menu. Overall we enjoy or stay at Embasst Suites. It is our first choice whenever we travel. Satisfied.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you had a good stay and that you enjoy the Embassy Suites when you travel. Thank you for such a good review and we hope to see you again in the near future. More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Poor sink drainage and room was not cleaned. Notified front desk around 7:30a.m about the sink. Returned to my room that evening.... None if my concerns had been addressed.. Called front desk again... Still nothing happened...walked to front desk and spoke with someone .... Called manager, Shemika but was ignored. Recommend staying at Embassy Birmingham, AL location.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for choosing to stay with us during your recent visit to the area. We apologize for our missteps in comfort and the quality of service you received. We appreciate you bringing these issues to our attention so we are able to fxi this and provide the quality accommodations you expect and deserve More 

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