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Embassy Suites Birmingham-Hoover

3.5 of 5 2960 John Hawkins Parkway, Birmingham, AL 35244
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Certificate of Excellence 2014
Embassy Suites Birmingham-Hoover
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Embassy Suites Birmingham-Hoover
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302 reviews from our community

Traveler rating
    183
    66
    29
    16
    8
See reviews for
100
34
9
107
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
  • All months
    (302)
  • Mar-May only
    (75)
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    (99)
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    (53)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Used as the hotel for our wedding party - great location and all the guest commented about how nice the hotel was. We all enjoyed our stay. The staff were friendly and willing to work with all of us. The rooms were clean and roomy.

Review collected in partnership with Embassy Suites Hotels

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Scottsdale, Arizona
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel with great location near mall, restaurants and freeways. We used this hotel as a base to visit several colleges in the area. Rooms were clean and breakfast was good. Parking can be an issue if the hotel has an event like a wedding as it did when we where there.

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoyed your stay and our location here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review. More

Birmingham, AL, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Incident took place on 10/5/14 at Hampton Inn & Suites, 4200 Galleria Boulevard, Hoover, AL 35244. Was lead to believed by HHonors that I had a complimentary guest stay, Rm305. Was awaken at 8am by Elaine, Ast.Mngr and told to get out of the room. Asked why? She replied, you didn't pay. Came down to front desk, explained that I... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Nashville, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Because of family convenience, two households decided to use this location to maximize family time in a central location. Embassy has an excellent reputation and consistent service. We booked two separate stays over a ten day period and were validated in our choice.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you and your family got to come together here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review and we look forward to your next visit. More

Mobile, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 2 nights. Nice room. Good pool. The gift shop/ snack area has been depleted for two days; not good if looking for snacks for kids. No USA Today paper. You are referred to the online version, because it saves paper. I think it probably saves the hotel the daily cost of free newspapers. Ruth's Chris in the hotel is... More

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are sorry there was a problem with the snacks for the kids, but thank you for a good review and we hope to be seeing you again. More

Novi, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is a great place to have your family come together and meet. The breakfast and lounge seating areas are plentiful and able to accomodate a large group all sitting together even though you are sharing the bigger space with other guests. The staff is great and architecture is very appealing. Be sure to check this place out!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are happy to read you and your family had a good time here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review and we hope to be seeing you again soon. More

1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay if in the Birmingham/Hoover Alabama area. Bring your swim suite and enjoy the hot tub and pool. Plenty of breakfast food items to please everyone, including made-to-order omelets. Staff very friendly and wish to make your visit a pleasant one.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read your wedding stay was so good here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review and we hope to see you again soon. More

Böblingen, Germany
1 review
4 of 5 stars Reviewed 4 weeks ago

Everything satisfied me, except the room, which was a little bit noisy as usual in the US. Breakfast was good, especially the cook to order was awesome. I got the HHonors bag just after request but it was ok.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for taking the time to write a nice review of our hotel the Embassy Suites Birmingham-Hoover. We hope to be seeing you again soon. More

Huntsville, Alabama, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel in August. When I went to my room upon check-in I notice 3 huge red stains in the carpet. They looked like someone had spilled red fingernail polish.. or at least I hope they were. I called the front desk to report them so that I wouldn't be charge at check out. Their exact words... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will consider staying with us... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was fairly nice overall, but we discovered the price goes up nearly 50% over the usual weekend rate for what we assume would be University of Alabama home football weekends. Not like "Bama is in town or anything. Also, the buffet was not near what I'm used to for an Embassy Suites. The food on the buffet line was... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More

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Additional Information about Embassy Suites Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham-Hoover 3.5*
Number of rooms: 208
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham

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