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Embassy Suites Birmingham-Hoover

3.5 of 5 2960 John Hawkins Parkway, Birmingham, AL 35244
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Certificate of Excellence 2014
Embassy Suites Birmingham-Hoover
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Embassy Suites Birmingham-Hoover
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339 reviews from our community

Traveler rating
    207
    73
    32
    19
    8
See reviews for
113
38
11
117
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • All months
    (339)
  • Mar-May only
    (75)
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Fultondale, United States
1 review
2 of 5 stars Reviewed 1 week ago

I am very dissatisfied with this hotel location due to poor customer service that was provided by the front desk attendants. The room that I reserved was not provided and no other accommadations were made. The bedroom door in the room was damaged as well as the table in the living room. When I reported the issues to the front... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back so we can... More 

Princeton, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The suites in this hotel are very spacious and the layout is better than most (if not all) Embassy Suites that I have experienced in the past. The hotel is lovely, immaculate and well-designed. The service was excellent. The breakfast was good, lots of selection, and the dining area is spacious.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

It is nice to know you think our hotel the Embassy Suites Birmingham-Hoover is lovely and has spacious rooms. Thank you for such a nice review. More 

Detroit
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night while traveling to New Orleans for New Years Eve. The staff at check in were helpful and pleasant. The room was clean and what you would expect from an Embassy Suites hotel. The breakfast area was decent and seems well maintained. Overall, a good experience. If and when I find myself in the area again,... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read you had a good experience here at the Embassy Suites Birmingham-Hoover . Your nice review is appreciated. Thank You ! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a Diamond Hilton member, I'm always looking for those hotels with a little something extra. This is one of my faves! The suites are updated/modern with all the comforts not usual in hotels, like extra space and upscale details. But it's also located near mall, conf center, and tons of restaurants. Looking forward to next trip through Birmingham to... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoy your stays here at the Embassy Suites Birmingham-Hoover . We look forward to your next visit and hope it will be soon. Thank you for such a nice review. More 

Memphis, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have held business meeting s at this hotel 3 out of the last 5 years. The staff has been excellent to work with and the accomodations are great! I strongly recommend the hotel for business functions.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

It is important to us to know our hotel the Embassy Suites Birmingham-Hoover has provided you with everything you needed during your business meetings. Thank you for your return business and for such a good review. We look forward to your next visit our way. More 

Prattville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A conference I attended was held at the Hoover, AL Embassy Suites. Upon entering the lobby, which was beautiful, I was immediately greeted and my registration was handled very quickly and courteously. I was offered help with my luggage, which is rare these days. My room was a suite that included a separate kitchenette/dining table, sitting area with small sectional... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoyed our hotel the Embassy Suites Birmingham-Hoover during your conference here. Thank you for your business and for such a nice review. We look forward to your next visit. More 

Birmingham, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have no complaints… Everything was to my expectations and liking. Breakfast of course is delicious. Fresh and HOT… I did not hear a peep of noise once I was in my room. There were a lot of guest in the lobby and pool areas upon arrival so I was nervous that my stay would not be a pleasant one.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you were pleasantly surprised with our hotel the Embassy Suites Birmingham-Hoover and that you enjoyed your stay. Thank you for such a good review and we hope to be seeing you again. More 

Houma, Louisiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel & staff are certainly 1st Class! John should be very proud & kuddos for your team! My trip started & ended with HEART! I was in on business but I was WOW'd by the great team! Mr Antonio graciously welcomed me to town & was helpful with all of my questions & my Wal Mart run. WAY TO... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

 Thank you for taking the time to compliment our staff here at the Embassy Suites Birmingham-Hoover.  Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you! More 

Andalusia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It was my first time at a Embassy Suites with all my traveling with work and personal vacation, and must say that I was quite impressed. The facility, staff, amenities and the overall experience was extremely pleasant.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad we were able to impress you here at the Embassy Suites Birmingham-Hoover. Thank you for such a nice review and we hope to be seeing you again soon. More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay at the Embassy Suites was incredible. The staff was attentive to my needs and the rooms were very nice. I would recommend this hotel to my family and friends. It is worth the cost and the staff are professional there.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you enjoyed your stay here at the Embassy Suites Birmingham-Hoover and are glad you think our staff is very professional. Thank you for such a good review. More 

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Additional Information about Embassy Suites Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham-Hoover 3.5*
Number of rooms: 208
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham
Hotel Style:
#4 Business Hotel in Birmingham
#7 Romantic Hotel in Birmingham
#11 Family Hotel in Birmingham

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