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All 82 Birmingham hotels

Embassy Suites Birmingham-Hoover

3.5 of 5 Hotel   |   2960 John Hawkins Parkway, Birmingham, AL 35244
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83%
Ranked #10 of 82 hotels in Birmingham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Erin R. O Birmingham, United States
  • Overview
  • Reviews (270)
  • Photos (106)
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  • Room tips (29)
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270 people have reviewed this hotel

Traveler rating
    165
    57
    28
    13
    7
See reviews for
90
31
8
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Charlestown, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I checked in thinking I was using my points to pay for room (online had me enter the information and pick hotel and room. But they said I had not completed the transaction. Then I find out they can't help me since only the people on the phone can help you. Then we get to room to find that the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Birmingham, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I had a great stay at this hotel. The complimentary breakfast was wonderful. I love that you can get your omelet prepared on the spot any way you like it. The work out room was a little small but it was ok. The lobby area is really nice. The bed was extremely comfortable. The only problem I had was the... More

Review collected in partnership with Embassy Suites Hotels

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I have been married for a year. Just after we got married we had beautiful twin boys. So we didn't have the time for a honeymoon. So on our 1 year anniversary we took some time for ourselves. I booked a suite at the Embassy Suites in Homewood Alabama. This was the most relaxing and enjoyable time... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Happy Anniversary!!! We are so happy you chose our hotel the Embassy Suites Birmingham-Hoover for your getaway. Thank you for such a nice review and we look forward to your next visit. More

Seattle, United States
1 review
2 of 5 stars Reviewed 1 week ago

From the dull roar, the trash and the chicken bones on the floor of the elevator to the greenish cloudy pool, the eggs from the breakfast bar that tasted like cardboard to the multiple calls to the front desk to report drunk loud people late at night, this hotel should be avoided. NOT worth the top dollar we paid to... More

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve... More

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Cable TV does not work (analog stations only), room service does not clean rooms each day. There deliver towels in a stack to the bathroom and don't put away. AC only works when you are in the room moving around (motion sensors shut of AC if you are sitting watching TV or laying in bed).

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We apologize for the housekeeping problems you encountered; I’m actively working with our housekeepers on improving the replenishing of articles in our rooms so we can deliver high quality service to our guests. We also apologize for the malfunctioning TV and air conditioning... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel in June 2014. Within a few hours of leaving hotel, I realized I had left 4 clothing items hanging in the closet. I called immediately and spoke with front desk. She had housekeeping check the room. The items were no longer in the room but no one had checked into room. So, person at front... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

I sincerely apologize for your unfortunate experience at our property and appreciate your feedback. I appreciate your speed in bringing this opportunity to me and allowing me to follow up with our staff, ensuring that you and future guests are taken care of. I hope you will give us a second chance if you return to the area and experience... More

Oxon Hill, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i absolutely love this place!!! I still prefer the one in Pittsburgh but this was a close second. The front desk clerk when i checked in was really nice, he explained everything to me. The managers reception was great (food could have been better). For the price $$$$ you pay it is well worth it. The Embassy Suite is where... More

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KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad to read how much you like our hotel the Embassy Suites Birmingham-Hoover. Thank you for such a nice review. We hope to see you again soon. More

Austin, Texas
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had high expectations from the reviews. Outcome was much different. First, as I entered the hotel, a strange looking panhandler greeted me with an uncomfortable comment about me. After I checked in, she followed my family to the elevator. We waited until she had entered and we took another elevator. But it was very uncomfortable and we didn't feel safe.... More

Was this review helpful? Yes 3
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We hope... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here while on work related trip. Had a room on 9th floor looking towards route to 150. Had no problem with noise and view was nice looking out over the shopping center. Room was clean and spacious. Only complaint with room is they need to put towel hooks near the shower. Breakfast was okay but same exact thing everyday.... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

Thank you for saying our hotel the Embassy Suites Birmingham-Hoover is clean and comfortable. Your business and your review are greatly appreciated and we hope to see you again soon. More

St. Louis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Highly recommend this hotel. Great location. Spacious rooms. Very pleasant staff. Very clean environment. We go through Birmingham on our way to Florida, and this was by far the best hotel we have stayed in the area. Great location in a safe area. Loved our stay and will return.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Birmingham-Hoover, responded to this review

We are glad you loved your stay here at the Embassy Suites Birmingham-Hoover and are happy you will be returning on your next trip our way. Thank you for such a nice review. More

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Additional Information about Embassy Suites Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham-Hoover 3.5*
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham

106 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Birmingham #5 Business Hotel in Birmingham #10 Family Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
New Embassy Suites built in Design Option Three offers all Embassy Suites core amenities while preserving energy and space. Contemporary new suites have natural light in both the bed room and living room and the privacy of our tower structure. ... more   less 
Number of rooms
208

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