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Comfort Inn Airport

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4965 Montevallo Rd, Birmingham, AL 35210
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Choice Privileges Points
Comfort Inn Airport
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Ranked #50 of 82 Hotels in Birmingham
A recent review
3 of 5 stars reviewed 2 weeks ago
amarinesmommy
Review This Hotel

32 reviews from our community

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    7
    9
    8
    4
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9
7
Solo
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Not up to Comfort standards. Night staff was very short tempered almost like we were bothering him. Day staff was OK. Only 1 towel was in the room. Hotel is old inside. Needs a good overall cleaning. TV was very fuzzy but watchable. Price was more than we played the last 2 nights for much better Comfort hotels.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2015

Hubby and I decided to just take an impromptu trip. We decided to go to Alabama. Reservation's was made at this one particular hotel but upon arrival the room was not what we paid for And there were other things wrong with the hotel. We got our money back but keep in mind it was 3 so we had to... More 

Was this review helpful? Yes 2
Southern States
Top Contributor
217 reviews 217 reviews
59 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed February 10, 2015

I have stayed here many times due to corporate bookings, some good, some not. This place has been undergoing reno, so that is taken into concern. I returned to room331 as I know the AC works, as well as the little micro fridge! My key was waiting, check in consisted of 2 minutes....sweet! The room was clean, even the nooks... More 

Was this review helpful? Yes 1
avator, Manager at Comfort Inn Airport, responded to this review

Thank you so much for your business and we look forward to seeing you in the future. Your willingness to share your thoughts is appreciated. The Comfort Inn is committed to providing our guests with the highest quality services . Your comments are important to the success of our organization, as we rely on you, our guest, to tell us... More 

Southern States
Top Contributor
217 reviews 217 reviews
59 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed July 17, 2014

We had to go to Bham for surgery, so having a room large enough for 3 to sleep in their own beds was something the other Choice Hotel we stayed at last week couldn't accomodate. I had read the reviews and was very hesitant to book here, but using points and being smokers, we had limited choices, as we were... More 

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Jacksonville, Alabama, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 23, 2014

I love Choice Hotels and I've stayed at many Comfort Inns, but this one was just not up to snuff. We only stayed one night due to the hotel's proximity to Trinity hospital where my wife was having surgery the following morning. We checked in around 6pm and had to wait about 20 minutes at the front desk because there... More 

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Liverpool, New York
Top Contributor
72 reviews 72 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 18, 2014

I got stuck in Birmingham because of flight issues. So I picked the Comfort Inn because they supposedly had a shuttle service. They paid for my taxi to and from the airport. The room was fine, there is a refrigerator which is always a plus. Nothing special but I was up and out before 6:30 am so it was just... More 

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 8, 2014

Needed to be near the Barber Motorsports Park. Indifferent front-desk staff seemed like they had mental problems. Filthy elevator. Nothing but sweet packaged food for breakfast and coffee that tasted like crankcase drippings. They forgot to clean my room one day, and were stunned when I complained about it.

Was this review helpful? Yes 1
Birmingham, Alabama
1 review
4 of 5 stars Reviewed March 19, 2014

It was 3 in the morning, I was tired and stressed out. there was a very nice and helpful young man at the front desk name Jamal who made my stay stress free. even though there was a problem with the room maintenance, before I could call and report the problem the guy at the front desk called the room... More 

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Ormond Beach, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 28, 2013

One-night stay, Saturday, Oct. 26, 2013. Two second floor rooms with two queen beds each, four 40-something guys from Florida on a quick Bama football adventure. I must've been looking at the wrong Comfort Inn when I booked - thought I saw 4.5 stars but clearly mistaken. Called when we arrived at Birmingham airport to let them know we'd be... More 

Was this review helpful? Yes 2
avator, Director of Sales at Comfort Inn Airport, responded to this review

Thank you for your review and I am sorry for your unpleasant experience. Due to the long review, I would like to keep my points pertinent to those issues that are hotel related. As I am sure you are aware, a hotel operators goal is to have 100% capacity, which is what we had that weekend due to the football... More 

Jekyll Island, Georgia
Top Contributor
122 reviews 122 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 10, 2013

We stayed this week two nights with a pet dachshund. Pleasantly surprised by the clean room and the facility overall. There is a road behind the hotel that can be heard. The wifi was Not reliable. I carry a booster with me on trips and did use my cell phone hotspot. I stay in 85 hotels a year and can... More 

Was this review helpful? Yes 1
avator, General Manager at Comfort Inn Airport, responded to this review

I personally want to Thank you for your Review . We here at the Comfort Inn Airport try very hard to make our Guest stay a good one, We do understand all Hotels have their good and sometimes bad points. And it takes reviews from our Guest like you to make sure all Guest are happy with their stay. More 

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