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All 81 Birmingham hotels

Hyatt Regency Birmingham - The Wynfrey Hotel

3.5 of 5 Hotel   |   1000 Riverchase Galleria, Birmingham, AL 35244
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Hyatt Regency Birmingham - The Wynfrey Hotel
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Ranked #23 of 81 Hotels in Birmingham
A recent review
3 of 5 stars reviewed 4 days ago
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117 reviews from our community

Traveler rating
    49
    42
    13
    8
    5
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
42 reviews 42 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This Hyatt Regency Wynfrey Hotel is attached to a Galleria shopping Mall. Very convenient for shopping and just off the interstate. I've stayed here several times and have always been happy with the front desk and the upscale restaurant, Shula's. As a Hyatt Regency, it's nothing special beyond that, but it is the best hotel in Birmingham and a very... More

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North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It had been years since I stayed here, and it was far better than I remembered. We upgraded to a suite, and the only one available was the "Hospitality Suite," which was HUGE and wonderful. The service was exceptional; everyone on the staff was friendly and helpful. We had very different but equally wonderful meals at the restaurants. Honestly, this... More

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Sedalia, Missouri
Top Contributor
80 reviews 80 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here for two nights for business. The hotel is esthetically pleasing and the rooms were clean. I had a seminar here, so I interacted with multiple employees. There were two employee's that provided exceptional service for my seminar (Paul and Xavier). These two guys understand what customer service is. The executive staff was not very hands-on and didn't... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review about your most recent stay. I am glad that you enjoyed the renovations and your stay. I was disappointed that you did not feel that our staff spoke to you once you checked into the Hotel. This is not acceptable nor is it typical. I will personally address this. All Full service Hyatt Hotels and... More

Biloxi, Mississippi
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here three times now. All times were just traveling through Birmingham to and from home. FWIW once as a Hyatt Platinum and twice as a Diamond - never been upgraded. The hotel is attached to a very large mall. I've actually never been in it but supposedly the largest in Alabama. I'm not sure that's saying much. We... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of your recent stay and thank you for being a loyal customer. I am glad that you enjoyed your stay and that you like our newly renovated hotel. I am sorry that your experience in the Regency Club was not what you expected. When food runs low our Regency Club Concierge will go down to... More

Michigan Center, Michigan
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here on business recently and was happy to find that the rooms are very clean. Bathroom shower needed some attention with regards to caulk and it took forever for the water to become hot for some crazy reason. I was on the 3rd floor so you would think that the hot water tanks would be on the bottom... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your comments about your most recent stay. I am glad to see that your room was clean and service was accommodating. I am sorry that the Hot Water took longer than typical to get hot in your room. All Full Service Hyatt Hotels and most of our Full Service competitors charge for Internet. Our Limited Service hotels,... More

Fort Walton Beach, Florida
Top Contributor
92 reviews 92 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 16, 2014 via mobile

This is a great hotel overall. Very clean. Rooms are emaculate. Great furnishings and large flat panel TV. Front desk service was somewhat lacking. Staff was preoccupied with other employees and laughing with each other, instead of attending to guests waiting at front desk. Not enough to not come back though. Great hotel. Lots of meeting space and a short... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank You for your most recent review about your stay at Hyatt Regency Birmingham- The Wynfrey Hotel. I am excited that you enjoyed our hotel and the new renovations. I am also concerned about your comments about my front office staff. Professionalism is critical and expected from my entire team. If my front staff was not professional I truly apologize... More

HICKORY, MS
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

My husband and I spent one night here on our way to Atlanta to pick up a new truck. We really enjoyed being able to walk from the hotel lobby to the mall. We had a room on one of the upper floors with a king sized bed. The bed was really comfortable. The bathroom was clean and spacious.

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1 review
3 of 5 stars Reviewed October 13, 2014 via mobile

Me and my sister stayed here for the weekend the room was nice the beds were amazing I slept really well! I only had one complaint and that was when we went to the breakfast that we technically paid for with the purchase of the room. There was a larger party there so I felt like all of the staff... More

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Kimberly, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014

The Wynfrey is where my wife and I spent the first night of our honeymoon together before departing for another out of town location. Over the nearly 28 years of happy marriage we have spent many nights together here for "date" nights. The renovations and upgrades are a pleasant welcome to this beautiful hotel. If you've never visited it be... More

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Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2014

Spent two nights and slept well both nights. Had a king size bed with plenty of pillows. The sfaff was pleasant, helpful and made you feel welcome. We had several issues but they took care of them quickly. The hotel is adjacent to a mall with plenty of shopping and dining. The location is right off the interstate with easy... More

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Additional Information about Hyatt Regency Birmingham - The Wynfrey Hotel

Address: 1000 Riverchase Galleria, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Birmingham - The Wynfrey Hotel 3.5*
Number of rooms: 329
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Also Known As:
Wynfrey Hotel Birmingham Alabama

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