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Hyatt Regency Birmingham - The Wynfrey Hotel

3.5 of 5 1000 Riverchase Galleria, Birmingham, AL 35244
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Hyatt Regency Birmingham - The Wynfrey Hotel
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Hyatt Regency Birmingham - The Wynfrey Hotel
Hyatt Regency Birmingham - The Wynfrey Hotel
Hyatt Regency Birmingham - The Wynfrey Hotel
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142 reviews from our community

Traveler rating
    60
    48
    19
    10
    5
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29
23
7
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Goldsboro, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars NEW

Went there to a football bowl game. Friends stayed around the corner where there was free parking and free breakfast. (Not here) But the place is nice, attached to an amazing mall. No regrets. Would stay there again.

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Tallapoosa, Georgia
Top Contributor
51 reviews 51 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here one night and the room was comfortable and clean. Good nights sleep. Good customer service. Eating breakfast the next morning is a different story. Then only place to eat is the in-house restaurant and the breakfast buffet is $16.00(kinda pricey). The food was good, but not a very big selection for that price. There were waitresses running... More 

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Senior Contributor
35 reviews 35 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed at the Wynfrey on a business trip! They have remodeled the rooms since our last visit and although they were clean and comfortable, the furnishings were not to our liking! Too cold and modern! On a positive note, it does open up to a large shopping mall and is near some nice restaurants!

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am sorry that you did not find our new 20 million dollar renovations to your liking. I absolutely agree that our new look is very modern and contemporary, which is much different from the old Wynfrey Hotel. While our look is quite different our legendary service... More 

Germany
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a business trip for one night. Hotel is directly connected to shopping mall Riverchase Galleria. Modern Style rooms, very clean, good quality beds (I had king size). Breakfast is served in Merk's Tavern, service was a bit slow and inattentive. In the evening I had a classic burger, the waiter mixed up the orders. Food generally was... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am thrilled that you liked our new renovations and proximity to the Riverchase Galleria. Our location is perfect for most anyone. I will address your feedback with my staff about your experience in Merk's. Your feedback is important and appreciated. Thank you for staying with us... More 

Cullman, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hyatt for just one night; was in town celebrating my birthday with family. The room was spacious for just me and was clean and well-prepared; when I returned from eating the staff had left me a "birthday surprise" in the form of a bottle of wine, some cheese, crackers, and fruit, several soft drinks and water,... More 

Was this review helpful? Yes 1
Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your great review of Hyatt Regency Birmingham. It was great to read how much you enjoyed your stay and how our staff made you feel for your birthday. I am glad you decided to celebrate your special day with us. Thank You for your business and for the kind words. More 

chucklegirl
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Standard Hyatt Regency Room. Mine wasn't very clean (shower and bathroom) service a little less than ok. I'm not a person to say I stay in Hyatts all the time. I'm pretty basic. I do expect that if I'm told I'll be on a certain floor I'll be on it. I also expect that your restaurant is open until 10.... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for you review of Hyatt Regency Birmingham. It was very disappointing to read about your experience. It is very uncommon for a door to be left open upon arrival. Guest safety is paramount and I am sorry that this incident caused you alarm. Wake-up calls are also a very simple but important service to execute. I am perplexed... More 

Daphne, Alabama
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is connected to the Galleria, and is close to I-459 and I-65 in Birmingham. The staff at this hotel are very helpful. We have stayed here several times in the last few years. The hotel is always clean and in very good condition.

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham. We appreciate your kind words and loyalty to our Hotel. Your business is appreciated. Please keep us in mind when your travel plans bring you back to the Birmingham area. More 

Northport, Alabama
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for one night on January 31st for a military function. We weren't able to check in to our room until 4 pm and even then the staff had to scramble to make sure a room was available for us and we were put in a different room than originally promised. Additionally, the front desk... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am sorry that your check in experience negatively impacted your stay. At times we have extremely large arrivals and departures and depending on the arrival pattern of our guests we can run out of clean rooms for short period of times. This is rare but on... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

My girlfriend and I stayed the night on a couples weekend and it was great. It was close to everything we came to do. The room was clean with a great view. You could see the mountains in the background we enjoyed it. There were plenty of towels in our room (5). My next trip to Birmingham I will stay... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for choosing Hyatt Regency Birmingham for your weekend getaway. Your business and loyalty to our hotel is appreciated. Thank you for the great review. More 

Santa Barbara, California
Top Contributor
93 reviews 93 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can not say enough about this staff. First of all the valet/ bellman are outstanding. They show a level of courtesy and professional over any five star hotel I have experienced! I have also seen first hand clients that have given them a hard time to use carts without assistance and given them a hard time that it is... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your great comments. I could not agree more, we have the friendliest and best staff in the city. Our staff strives to exceed all our guests expectations and make your stay memorable. I am thrilled that we were able to do so during your visit. You are always welcomed. Thank you for your business. More 

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Additional Information about Hyatt Regency Birmingham - The Wynfrey Hotel

Address: 1000 Riverchase Galleria, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Birmingham - The Wynfrey Hotel 3.5*
Number of rooms: 329
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Also Known As:
Wynfrey Hotel Birmingham Alabama
Hotel Style:
#15 Business Hotel in Birmingham
#19 Romantic Hotel in Birmingham

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