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All 82 Birmingham hotels

Hyatt Regency Birmingham - The Wynfrey Hotel

3.5 of 5 Hotel   |   1000 Riverchase Galleria, Birmingham, AL 35244
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Ranked #23 of 82 hotels in Birmingham
A recent review
5 of 5 stars reviewed today
Mea37 Provo
  • Reviews (95)
  • Photos (52)
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  • Room tips (18)
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95 people have reviewed this hotel

Traveler rating
    42
    33
    8
    7
    5
See reviews for
22
16
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Provo
Top Contributor
241 reviews 241 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed today NEW

I read some of the other reviews and was a little worried but my stay here was fantastic. I was only there for one night while traveling on business but my room was clean and comfortable. I had a king bed and the pillows were fluffy and the mattress was soft. The shower had good water pressure. My in room... More

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Orange County, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel has the "Hyatt" name, but not the Hyatt service levels that experienced business travelers expect. I asked 4 separate times at the front desk for them to add my Hyatt number to my reservation. (My reservation had been made by a travel agency as part of a large convention.) I even went to my room, looked up my... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review about your recent experience @ Hyatt Regency Birmingham - The Wynfrey Hotel. I am sorry that we fell short of your expectations. I responded to you in a separate email after your departure and apologized for the inefficient actions of my Front Desk Staff. If you would like to discuss your experience in further detail... More

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived with 3 guests to be told that only king rooms were available. After a half an hour we were told a roll away would be provided only to have housekeeping arrive an hour later with a comforter and pillow for our daughter to sleep on the floor with. I then proceeded to go back to the front desk... More

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Athens, Alabama, United States
Top Contributor
99 reviews 99 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I spent two nights at the Wynfrey last week and were very pleased with our room, the amenities, the price and the location. He attended meetings. I shopped. What's not to like? I arrived before check-in time, tired and hot, and was graciously allowed to go ahead and check-in. The air conditioner worked well, and the bed... More

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Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times over the years. I've watched it deteriorate to the point that I stopped staying here. On this most recent trip to Birmingham I noticed that Hyatt was now associated with this property and that there had been a renovation. What an improvement. This is a very good hotel with wonderful service and... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for the nice review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am excited that you enjoyed our 20 million dollar renovation. We are excited about the Hyatt brand and the new product as well. We look forward to seeing you again when you travel plans bring you to the Birmingham area. Thank you for thinking of... More

Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a week at the Wynfrey in August 2014. Upon arrival, the room was hot. We complained, and the hotel's engineers explained that the coolers are controlled in an adjacent building and are turned down at night and there was nothing to be done about it. The next morning, we moved to another hotel, where the A/C worked. At... More

Was this review helpful? Yes 1
Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am sorry that the A/C temperature negatively impacted your stay. I was fully aware of your situation because my engineer called me immediately after servicing your room in the early morning. It is true that our chilled water comes from a separate facility, but I own... More

Bethesda, MD
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Although an older hotel, other than looking at the elevators and ballrooms, you wouldn't know. The guest rooms are all nicely renovated, including helpful features like a truly comfortable task chair are the desk, motion activated night-lights in the bedside tables, and plenty of electrical connections for bedside gadgets. It was recently re-branded, so you may need to tell your... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am glad that you enjoyed our newly renovated hotel. It is nice to see that you are looking out for our resident cat - Wynfrey. Thank you for your review and your business. More

Charlotte
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just completed 3 nights at The Wynfrey. The hotel is recently renovated and is quite modern looking. Service was fantastic, beds were very comfortable and multiple choices for dining. The Galleria mall is attached to the hotel, which makes shopping convenient. Excellent choice when in Birmingham.

Was this review helpful? Yes
Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am thrilled that you agree with us, that we are the Best Hotel in Birmingham. I am also excited that you enjoyed our newly renovated hotel. Your review is important to us. Thank you More

Fairhope, Alabama
Top Contributor
72 reviews 72 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a quick trip to Birmingham. We stayed on the "club" level and enjoyed the food/beverage presentation in the morning (the evening was not impressive). The staff was more than helpful- early check-in was very helpful! The rooms are very modern, clean, and roomy. I recommend this hotel, especially for shopping trips! The only negative is that you... More

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel.. Our entire team of employees work diligently to meet and exceed our guests expectations. I am glad that you felt we did in your case. We look forward to your return. Thank you for thinking of us. More

Philadelphia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great customer service, the front desk staff was excellent (especially Amanda) arranging a shuttle for us. The rooms are gorgeous and modern and there are so many restaurant options nearby. Very nice hotel.

Was this review helpful? Yes 1
Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for writing a review about your most recent stay @ Hyatt Regency Birmingham - The Wynfrey Hotel. Your comments and feedback are appreciated. I am glad that you enjoyed our brand newly renovated guest rooms and the service at our desk. Thank you for your business. Please think of us next time you are in the Birmingham/Hoover area. More

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Additional Information about Hyatt Regency Birmingham - The Wynfrey Hotel

Address: 1000 Riverchase Galleria, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Birmingham - The Wynfrey Hotel 3.5*
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Also Known As:
Wynfrey Hotel Birmingham Alabama

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
Welcome to Hyatt Regency Birmingham – The Wynfrey Hotel; a $20 million dollar renovation with untouched southern hospitality. The transformation includes all guestrooms, meeting space, Regency Club Lounge, public space, and food & beverage outlets. Home of Shula's Steak House, the hotel now offers 329 modern guestrooms with features and amenities that allow for a convenient and comfortable stay. Each guest room has the Hyatt Grand bed, an in-room safe, 42" flat panel TV and a mini fridge. All 32,000 square feet of meeting and event space, including the Wynfrey Ballroom and over 22 meeting rooms, have been elegantly appointed with contemporary updates. A revitalized sense of arrival with an updated lobby coupled with a new restaurant, Merk’s Tavern and Kitchen, and a Hyatt StayFit fitness center, will complement the time-honored southern hospitality that awaits you at the Hyatt Regency Birmingham - The Wynfrey Hotel. ... more   less 
Number of rooms
329

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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