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Hyatt Regency Birmingham - The Wynfrey Hotel

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1000 Riverchase Galleria, Birmingham, AL 35244
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Hyatt Regency Birmingham - The Wynfrey Hotel
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Hyatt Regency Birmingham - The Wynfrey Hotel
Hyatt Regency Birmingham - The Wynfrey Hotel
Hyatt Regency Birmingham - The Wynfrey Hotel
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147 reviews from our community

Traveler rating
    63
    49
    19
    11
    5
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29
24
7
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I'm not sure how long this hotel has been a Hyatt Regency, but it wasn't quite at Hyatt Regency level. The service at the front desk was absolutely terrific -- but I had to change rooms twice to have an acceptable stay. The first room smelled very strongly of smoke. In the second room, I could not access the internet... More 

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Dandridge, Tennessee
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here for the Alabama Sheriff's Conference. The best part of this hotel is the fact it is connected to the mall. The rooms are very clean and comfortable. Nice beds and very comfy. There is a big flat screen TV and ample work space. The staff are very kind and helpful especially the cleaning staff. They conference area... More 

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Nashville, Tennessee
Top Contributor
279 reviews 279 reviews
221 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As usual, solid, well located...this time they added smoked salmon and granola to go cups to the concierge lounge. This hotel is a winner....attached to the mall, walking distance to restaurants. A nice full service property 10 minutes south of downtown Bham.

Was this review helpful? Yes 1
Ward, Arkansas
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel with great rooms and LOTS to do as it's attached the one of the south's largest malls. Our room was very nice and the noise level from the street and hallways was minimal....we were on the 12th floor so that helped. The Valet crew was OUTSTANDING! The were very nice, eager to help, and always had my car... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

As good as it gets. If finances are not an issue this hotel has it all. Location is perfect to recreation center, restaurants, interstate, strip malls, business parks, in addition to being connected to a Galleria Mall that has over200 stores that consists of pretty much every fashion designer you can think of. The luxury to leave your hotel room... More 

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Goldsboro, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went there to a football bowl game. Friends stayed around the corner where there was free parking and free breakfast. (Not here) But the place is nice, attached to an amazing mall. No regrets. Would stay there again.

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Tallapoosa, Georgia
Top Contributor
51 reviews 51 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here one night and the room was comfortable and clean. Good nights sleep. Good customer service. Eating breakfast the next morning is a different story. Then only place to eat is the in-house restaurant and the breakfast buffet is $16.00(kinda pricey). The food was good, but not a very big selection for that price. There were waitresses running... More 

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Senior Contributor
40 reviews 40 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 19, 2015 via mobile

My wife and I stayed at the Wynfrey on a business trip! They have remodeled the rooms since our last visit and although they were clean and comfortable, the furnishings were not to our liking! Too cold and modern! On a positive note, it does open up to a large shopping mall and is near some nice restaurants!

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am sorry that you did not find our new 20 million dollar renovations to your liking. I absolutely agree that our new look is very modern and contemporary, which is much different from the old Wynfrey Hotel. While our look is quite different our legendary service... More 

Germany
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed here on a business trip for one night. Hotel is directly connected to shopping mall Riverchase Galleria. Modern Style rooms, very clean, good quality beds (I had king size). Breakfast is served in Merk's Tavern, service was a bit slow and inattentive. In the evening I had a classic burger, the waiter mixed up the orders. Food generally was... More 

Was this review helpful? Yes 1
Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am thrilled that you liked our new renovations and proximity to the Riverchase Galleria. Our location is perfect for most anyone. I will address your feedback with my staff about your experience in Merk's. Your feedback is important and appreciated. Thank you for staying with us... More 

Cullman, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 9, 2015

I stayed at the Hyatt for just one night; was in town celebrating my birthday with family. The room was spacious for just me and was clean and well-prepared; when I returned from eating the staff had left me a "birthday surprise" in the form of a bottle of wine, some cheese, crackers, and fruit, several soft drinks and water,... More 

Was this review helpful? Yes 1
Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your great review of Hyatt Regency Birmingham. It was great to read how much you enjoyed your stay and how our staff made you feel for your birthday. I am glad you decided to celebrate your special day with us. Thank You for your business and for the kind words. More 

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