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Hyatt Regency Birmingham - The Wynfrey Hotel

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1000 Riverchase Galleria, Birmingham, AL 35244
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Hyatt Regency Birmingham - The Wynfrey Hotel
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Hyatt Regency Birmingham - The Wynfrey Hotel
Hyatt Regency Birmingham - The Wynfrey Hotel
Hyatt Regency Birmingham - The Wynfrey Hotel
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Knoxville, Tennessee
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Older hotel that has had a modern facelift. Nice clean rooms, comfortable beds. Larger size bathrooms. Conveniently located to shopping and restaurants. Average price for rooms, but they also add a $12 per night, parking fee. Beware.....hotel restaurant is over priced and food is terrible! Had a party of 17, and not one person liked the food.

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham - The Wynfrey Hotel. I am glad to see that you enjoyed our renovations and the new look of our guest rooms. I am very concerned and a bit perplexed about your experience in our restaurants. Typically we receive rave reviews about the quality of our food and beverage. We rarely... More 

Ridgeland, Mississippi
Level Contributor
18 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Really nice hotel connected to Galleria. Valet went out of way to keep us extra happy. They will remember your name. Catered to Phish fans with cheap transportation to and from Oak Mtn amphitheater. Didn't raise prices for less than quality rooms like on the parkway near venue. Will not stay at one there again. Stay with class and save... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your great comments about your recent stay and about our proximity to the concert venue. Our hotel is the perfect location to many attractions the city has to offer. I was thrilled to read that our valet staff took great care of you during your visit. Our entire team is here to serve and provide the ultimate... More 

Winder, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very clean and comfortable. The Regency club was a very nice upgrade from the typical rooms, and does not cost too much more. The valet team was very friendly and helpful. The room had the basics, but it was all we needed for a comfortable stay. It is a bit far from downtown Birmingham. About a $30... More 

Review collected in partnership with Hyatt Hotels

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your nice comments about Hyatt Regency Birmingham. Our valet staff is terrific and I was excited to see that they took great care of you during your visit. Our team of employees is always available to meet and exceed all of our guests expectations. The hotel is about 15 miles and 20 minutes from downtown Birmingham. We... More 

Gardendale, Alabama
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed the weekend of July 17 and thoroughly enjoyed my visit. Service was good. We stayed on the 15th floor and had access to free food at 5:00, desserts at 7. The breakfast was very impressive. My two sisters and I had a great time, shopping, eating and talking! Very good location. We already plan to go back and... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your great review about your weekend visit to Hyatt Regency Birmingham. I had a smile on my face reading your review and how you were able to spend quality time with your family in our Regency Club. What you experienced is exactly what we work try to accomplish with all our guests. We want to provide authentic... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Although not as close to UAB as I would have liked, my selection was based on other reviews, recent upgrades, compl. wifi, and the least expensive self park parking fee. The staff was as helpful and friendly as I have experienced.

Review collected in partnership with Hyatt Hotels

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Tammy T, thank you for your great review. I am glad that your stay was enjoyable. Hyatt Regency Birmingham has one of the best teams in town and we take pride in providing personalized service. We appreciate you and your business. Thank You More 

Maryville, Tennessee
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent two nights at this hotel and mainly loved the location. Would probably rate higher except it seems a bit pricey and had to pay for parking regardless of valet or self parking. The staff was very friendly and helpful. Nice fitness center and outdoor pool. Hotel is connected to a large shopping mall and we enjoyed being close to... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review about your most recent stay. Our hotels connectivity to the Riverchase Galleria, Alabama's largest indoor shopping center gives our guests plenty of things to do when staying with us. I am glad that you enjoyed our concierge level and had an enjoyable stay. We appreciate your business and the opportunity to service you and your... More 

Wilmington, North Carolina
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A friend and I stayed here in April for one night heading back to North Carolina from New Orleans after jazz fest; we got a suite and we were treated as VIP--access to regency club which has snacks, water, candy, a gourmet breakfast. Very friendly staff; hotel itself is kept very clean from the lobby to the room. We visited... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your review of Hyatt Regency Birmingham and thank you for choosing to stay with us on your way home from New Orleans. We work hard to provide a great customer experience. Our staff always amazes me on how they continue to create authentic hospitality to our guests. I am glad that you had a chance to experience... More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 1 week ago

Spent 2 nights at The Wynfrey. The staff was excellent. My sister mentioned she like Coke products instead of the vending machine. Return to the room, there was a bucket of sodas including a Coke. Reservations were excellent.

Review collected in partnership with Hyatt Hotels

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your great comments about Hyatt Regency Birmingham. Our staff enjoys providing authentic personalized service. I am thrilled to see that we did just this for you with your preference for Coke products. Thank you for sharing your experience. I will pass on your review to my team. Thank you for your business. More 

Nashville, Tennessee
Level Contributor
347 reviews
267 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have concierge access but my rate included breakfast in Merks...so i gave that a try. My buffet dishes piled up - while 6 or 7 folks stood around, none coming to clean my table or check on me. The omelette station didn't have beaters or egg whites. Other than that, the hotel is fine. I guess i'll skip the... More 

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Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your comments. I was disappointment to learn your experience in Merk's. This type of service is not typical. I will personally address your concern with the service in the restaurant with my team. I apologize that this negatively impacted your stay. I was glad to read that the rest of your stay went as expected. Your feedback... More 

Tustin, California
Level Contributor
150 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For decades, the Winfrey Hotel (now part of the Hyatt Regency chain) has held the reputation as the nicest hotel in Birmingham. I last stayed there about 11 years ago and greatly enjoyed it, and I was pleased to find during my latest visit that the hotel had maintained its high standards. It’s an attractive, comfortable and well-managed property that... More 

Was this review helpful? Yes 1
Dominic B, General Manager at Hyatt Regency Birmingham - The Wynfrey Hotel, responded to this review

Thank you for your great review. Hyatt Regency Birmingham - The Wynfrey Hotel has a rich history of service and positive customer experiences. Our newly renovated hotel is positioned well to continue the tradition for the next 30 years. We are fortunate to have the best staff in the city who continually provide authentic hospitality to our customers. Thank you... More 

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