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Hampton Inn & Suites Birmingham Downtown - The Tutwiler

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2021 Park Place, Birmingham, AL 35203
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Hampton Inn & Suites Birmingham Downtown - The Tutwiler
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436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (127)
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Panama City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

While the hotel was very nice, I found the staff a bit lacking. The people at the desk we less than cordial. I also experienced something I've never experienced before. My rate went from 118/night, to 182/night. When I enquired, I was told they only had so many rooms they could give a AARP discount to. I still don't understand... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Fayetteville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our stay at the Hampton Inn-Birmingham-The Tuilwer was awesome. I highly recommend to anyone looking for great staff and great accommodations. If I return to Birmingham, I will definitely staff at this hotel. I was in town for a wedding and the wedding party also stayed at this hotel. The food in the restaurant was wonderful and the continental breakfast... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

Ender M, Thank you so much for your review! Our staff is dedicated to upholding a clean, friendly, and professional location. We pride ourselves on being able to deliver an extraordinary amount of professional and helpful customer service to ensure your accommodations are satisfying and needs are met! We look forward to obtaining opportunities to be of assistance in any... More 

Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had an unexpected forced overnight in Birmingham and as a Hilton Honors Gold member, decided to stay at this property. They refused to match the rate I was offered at the Sheraton and check in was chaotic at best. There was an issue with my attempt to use points instead of charging the room to my credit card. Because... More 

Was this review helpful? Yes 2
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

Leanne G, Thank you for choosing the Tutwiler Hampton Inn & Suites Downtown Birmingham. I deeply regret that your visit here with us was not a satisfying one. I apologize about the communication errors you encountered during your stay. It is never our intention to have a guest leave here feeling unsatisfied! Please contact us so that we may further... More 

Houston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My room was very clean and comfortable, and the hotel was located near my meetings downtown. I had problems connecting to the Internet. I didn't complain since I arrived late and left early so didn't really have much time to spend online.

Review collected in partnership with Hampton

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Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

Carlos A, We pride ourselves for being a very charm filled, convenient location for all of our hard working corporate guest! I would like to apologize about the issues you encountered with the complimentary wi-fi connection. Our Front desk "Make It Happen" team is available 24 hours a day, 7 days of week to assist you with any and everything... More 

Lawrenceburg, Indiana
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

From the moment we pulled into this hotel everything was amazing! We our Diamond members with Hilton and have been to many of their properties, this one outshines all of the ones we have been to thus far. The valet staff was so professional and kind, always willing to go help and they went above and beyond. Our room was... More 

Was this review helpful? Yes
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

LauraJ1230, Thank you very much for your review! We are very happy you fully enjoyed every aspect of your visit! How beautiful are those fireplace suites! They are very inviting and spacious and perfect for couples! The Century restaurant is a great selection for a relaxing dinner. They have a nice variety of food choices and beverages. There are also... More 

Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We reserved the block of rooms here and it was easy and the staff was very helpful with the bags. The details were nice(champagne and strawberries and a pillow embroidered with our names and date), but it was a little pricey for how long we actually got to spend there. It is a later check in that desired but unless... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

Ryan K, Congratulations on your nuptials! We absolutely love having newlyweds spend their wedding night here with us! We appreciate your sharing a part of your special day with us. You all received our Honeymoon package! A late checkout is guaranteed for you! We hope your wedding day and honeymoon was everything and more than you wanted it to be!... More 

Pittsburgh, Pennsylvania
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This location was very convenient for us as tourists. The complimentary breakfast area had sufficient seating and was very clean. The room was clean and very comfortable. The staff was always pleasant and helpful. Parking was $8/day.

Review collected in partnership with Hampton

Was this review helpful? Yes
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

Gscjjj, We are delighted that enjoyed your visit here at the beautiful, historic property! We are always seeking opportunities to provide an extraordinary experience! I would like to state that our parking rate is actually $22 for overnight parking. Rates for Valet lowers due to duration of time the service is being used. On another note, what a great city... More 

Atlanta, Georgia
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staying at the Tutwiler was a true pleasure. The exceptional service provided by the front desk made our stay! Extra towels, gym passes to the Y - we were helped and given an exceptional level of service. When it comes to staying in Birmingham, I would highly recommend staying here. Charming to the max.

Was this review helpful? Yes
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

MarkButt, Thank you for your review on your stay here at the Tutwiler! We are delighted you were able to experience all of the charm our property and staff has to offer! We look for opportunities to be of assistance however we can, whenever we can! Your satisfaction is important to us! How was that workout at the YMCA? Hope... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Literally sitting in the hotel bed writing this review. The marijuana from the party next door soaked through the walls and vents and permeated the entire 4th floor last night. Might have been nice if I could ENJOY such a coincidence, but no, it made me terribly sick to my stomach. Had to move to the second floor instead. The... More 

Was this review helpful? Yes 1
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

Lori S, We apologize about the problems you encountered during your stay here with us. This is not a typical activity that takes place here at our property. We would also like to extend an apology for the incident with your credit card. We can assure you that our property does not and will not ever sell credit card information,... More 

Canyon Lake, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We selected the hotel because it is near St. Paul Cathedral. The hotel is over 100 years old and is beautiful. We enjoyed our stay and our visit to the over 100 year old cathedral. I would select this hotel again but would check the shower for mildew smell. That is the only problem we had.

Review collected in partnership with Hampton

Was this review helpful? Yes
Amber T, Front Office Manager at Hampton Inn & Suites Birmingham Downtown - The Tutwiler, responded to this review

Judy L, Thank you for taking the time to provide a review of your stay here at the beautiful, historic Tutwiler hotel. Ensuring that your visit with us is nothing less than perfect is our biggest concern and priority! It is with great pleasure to know your time spent with us was wonderful! The cathedral is such a beautiful property... More 

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