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SpringHill Suites Birmingham Colonnade

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3950 Colonnade Pkwy, Birmingham, AL 35243
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1 room 1 guest
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SpringHill Suites Birmingham Colonnade
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191 Reviews from our TripAdvisor Community

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Traveler rating
    80
    64
    31
    9
    7
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55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverview, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our soccer club visited Birmingham this past weekend for league games. Five teams stayed here along with coaching staff and chaperones - about 100 people in total ( 30+ rooms). The hotel staff was prepared for our arrival and had room keys ready to distribute as soon as we got there. The rooms were spacious and clean with comfy beds.... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Dear Karen L, Please allow us to thank you for the opportunity to serve the lodging needs of your soccer club, along with the uplifting comments about our “Excellent Staff/Comfy Rooms”. It was a true pleasure visiting and speaking with you directly this past weekend as well. Many guests of SpringHill Suites Colonnade agree with your opinion about the variety... More 

Orlando, Florida
Level Contributor
92 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night on business. I used the Marriott Online check in and stated I would arrive at 1:00 instead I arrived at 11:30. The front desk clerk said nothing was ready yet but she would see what she could do. I took a seat in the lobby area and within about 15 minutes they had me in... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

We truly appreciate your business and sharing such a positive experience with the world in this review titled “A+ Springhill! Great guest service remains our number one objective at SpringHill Suites Birmingham Colonnade and we celebrate in achieving that goal, particularly with an experienced traveler and top level 5 contributor to the Trip Advisor community such as yourself. Being an... More 

North Carolina
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay at this hotel for 4 days last week and I like the hotel pretty much, I only had 1 issue that I didn't care for and that was the cable/satellite stations, could have been more channels to watch but other than that, the hotel was nicely kept up, nice lounge and breakfast.

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Thank you taking the time to share your experience with others. As a level four contributor, we appreciate your feedback and always welcome the opportunity to improve our guest experience overall. White currently standard, the televisions, line up and cable package is something we are continually evaluating to see where we may better serve the specific needs of all our... More 

Montgomery, Alabama
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The customer service is definitely top of the line... everyone greeted us wherever we were and smiled. The hotel is clean and the continental breakfast was nice as well. Only negative comment I can make is that the beds were very hard... very. I was on the side facing the interstate but it wasn't too bad noise wise but I... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Having a spirit to serve is something we admire a great deal and we are grateful for you recognizing the efforts of our Staff in this review. Great guest service remains our number one priority at SpringHill Suites Birmingham Colonnade and we plan to celebrate for delivering that service. We do apologize for the issues you encountered and appreciate the... More 

Chattanooga, Tennessee
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel is very new and nice. However, the walls are paper thin. Plan on your schedule of sleeping being the same as the guests in the next room. In our case, they made noise all night long (and yes a call to the front desk was made). Every word (some vulgar) they spoke could be heard next door. Not... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Thank you taking the time to share your experience with others. We appreciate the feedback and welcome the opportunity to improve our guest experience overall. We would like to apologize for the difficulties you encountered in regards to the noise level and pillow size. While no words can make up for outlying issues during your past stay, we do hope... More 

Kennesaw, Georgia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this location many times for business in the Birmingham area. This place always delivers. Staff has always been friendly and always get the mobile check in right. Rooms are clean and nicely furnished. The location is off hwy 280 south of I-459 which is very congested at times but this location is convenient to lots of... More 

Was this review helpful? Yes 1
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Please allow us to thank you for loyal business and fantastic comments about our staff and Hotel "always delivering". Excellent guest service remains our number one priority at SpringHill Suites Birmingham Colonnade and it's very rewarding to hear we achieved that goal and the Mobile Check In process repeatedly during your visits. We also thank you for the nice comments... More 

Tennessee
Level Contributor
93 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Even with a late arrival, the front desk staff were attentive & efficient. They were also welcoming, which is greatly appreciated after a long day of travel. This location has nice selection for breakfast. Rooms are comfortable living and sleeping areas. The pool area was clean and well maintained.

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Thank you for the opportunity to serve your lodging needs at SpringHill Suites Birmingham Colonnade, along with the uplifting comments about our friendly staff, comfortable rooms, nice breakfast, clean and well maintained pool. Your opinion is also shared regarding our convenient location which makes the Colonnade area a popular choice among travelers. We appreciate your business and feel grateful for... More 

Atlanta
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We didn't sleep well due to the neighbors next door that got in around 1:00 in the morning and talked for an hour. The walls were just too thin for anyone to carry on a conversation next door and not be heard clearly. Two calls to the front desk who said they would let them know, but I never heard... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

We appreciate your business and thank you for the positive comments regarding our service, Hotel and team. Many guests share your opinion on having great walking options close by. We apologize for the difficulties you encountered in regards to noise next door and the wireless internet service. We look forward to having the opportunity serving your lodging needs again in... More 

Fairhope, Alabama
1 review
4 of 5 stars Reviewed 4 weeks ago

Our first stay at this property. We usually stay at the Courtyard next door. My wife and two children, son 10 and daughter 9, were very pleased with our 2 day stay. They enjoyed the room and it's benefits of the suite style of room. They said they would like to stay at this location on our next visit to... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Please allow us to thank you for your business, loyalty to the Marriott brand and uplifting comments about our Hotel at SpringHill Suites Birmingham Colonnade. Being an all-suite property with larger rooms than most typical layouts, we too understand the benefit, comfort and value this compliments to your stay. Again, we appreciate your business and sharing your positive experience with... More 

Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Trip Advisor SpringHill Suites Birmingham Spacious but tired… I really like this brand, but sadly, this property was in need of a refresher. Though management smiled and nodded, they seem to suffer from the 'wait a little longer until it's your turn for a renovation.' We stayed 2-nights for a convention. The first night we called for help with our... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Thank you taking the time to share your experience with others as we always appreciate feedback to improve our guest experience overall. Please allow us to apologize for the difficulties you encountered, which are being addressed and while no words can make up for outlying issues during your past stay, we do hope the opportunity presents itself to serve you... More 

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