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SpringHill Suites Birmingham - Colonnade

3.0 of 5 3950 Colonnade Pkwy, Birmingham, AL 35243
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SpringHill Suites Birmingham - Colonnade
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SpringHill Suites Birmingham - Colonnade
SpringHill Suites Birmingham - Colonnade
SpringHill Suites Birmingham - Colonnade
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143 reviews from our community

Traveler rating
    58
    50
    22
    6
    7
See reviews for
48
24
10
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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    (143)
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    (27)
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    (51)
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    (34)
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    (31)
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

On a day when all else went wrong, the hotel staff and their smiling faces made a bad day good. After fighting with the car rental agency and being stuck in traffic, I made it to the hotel and was greeted with a warm personality. I was quickly directed to a spacious room with a very comfortable bed. The next... More 

Was this review helpful? Yes 1
Scott M, General Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

It is with great pride that we respond to your review and express how much we truly appreciate your business and sharing your positive experience with the world. Excellent guest service remains our top priority at SpringHill Suites Birmingham Colonnade along with clean, comfortable guest rooms and we feel very fortunate to have turned your day around in an uplifting... More 

Dacula, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Speaking with the morning rep Mr. Marcus was a great pleasure. On Sat.Jan. 24, 2015 Mr. Marcus made my daughter and I feel a warm welcoming. Once the room was available after entering the room the foul odor was really bad. I had to good to the store, Walgreen's down the street to buy some scented candles. But have that... More 

Was this review helpful? Yes 1
Scott M, General Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

Please allow us to thank you for your business and taking the time to share your experience in this review. We would also like to take this opportunity to apologize for the odor that was present upon entering your guest room. The feedback you have provided will certainly help prevent situations like this from occurring again in the future. Your... More 

Greenville, South Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a relaxing stay for the first time visiting this one. As a Marriott Rewards member, you expect a little extra and here, I found it. The rooms are spacious and the breakfast is great. Great restaurants in the area. Good job by the whole staff.

Was this review helpful? Yes 1
Scott M, General Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

We truly appreciate your business and sharing your positive experience with the world in this review. Excellent guest service remains our top priority at SpringHill Suites Birmingham Colonnade along with clean and comfortable guest rooms. Many guests have shared rewarding feedback about our expanded breakfast as well. We feel very fortunate to have succeeded while serving your lodging needs in... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here for one night. The location was convenient to shopping and dining, and the room was great, but the traffic noise was so loud that I could not sleep. I live in an urban area and am usually not bothered by street noise, but being right beside I-459 was too much. If you want peaceful... More 

Was this review helpful? Yes
Scott M, General Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

Thank you for the opportunity to earn your business and taking the time to share your experience in this review. Most guests agree that our Staff and all Suite guest rooms are some of the Hotel's greatest attributes along with the close proximity to fantastic local area dining and shopping. Please allow us to apologize for the issues you encountered... More 

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoy my stay there. I got a bid suite room with fridge and microwave. Spacious living room and super comfortable bed. Staff helpful and nice. Very limited fitness facility. Close to the mall. I would stay there again for sure.

Was this review helpful? Yes 1
Scott M, General Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

Please allow us to thank you for your business and uplifting comments about our staff. Great guest service remains our number one priority at SpringHill Suites Birmingham Colonnade and it's very rewarding to hear we achieved that goal. Most guests agree about our spacious and well equipped rooms. Being an all-Suite property with larger rooms than most typical layouts, we... More 

Nashville
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay in a lot of hotels with sports groups for our kids and I have to say that we have stayed in this hotel off and on for 5 years now. The staff make this hotel one of the nicest hotels we stay in. It is a bit older now but they are up for renovations. Even with a... More 

Was this review helpful? Yes 1
Scott M, General Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

Please allow us to thank you for loyal business and fantastic comments about our staff. Excellent guest service remains our number one priority at SpringHill Suites Birmingham Colonnade and it's very rewarding to hear we achieved that goal repeatedly during your visits. We also thank you for the nice comments regarding the cleanliness and spacious room size. Being an all-Suite... More 

Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was 3pm. Well we didn't get in room until 8:30pm. Hotel did not have rooms ready. Had one desk clerk and lobby at one point had over 20 people in it awaiting there rooms. I will give the one clerk credit for staying calm and cool with people screaming and being very agitated about the situation. Wow she... More 

Was this review helpful? Yes
Scott M, Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

I do apologize for the terrible experience getting into rooms that day. As a hotel that consistently provides excellent service, it breaks our hearts to have such a day. We are aware that we inconvenienced and disappointed guests, and we are very glad that it was a singular exception to our tradition of caring for guests. Your experience is not... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We arrived at the hotel at 3pm and were informed that no rooms were available, they were still being cleaned. We were told they would be ready by 4. We left, had dinner and a movie. We got back at 7 to encounter a lobby full of about 30 people (some who had been there since 4pm), only to be... More 

Was this review helpful? Yes 1
Scott M, Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

Thank you for the review, and I am so very sorry that you experienced this. That day was truly unfortunate and we know that we disappointed and inconvenienced many people. There were extenuating circumstance, as I am sure you could tell, and though that is no excuse, it is the reason. We by no means operate this way on a... More 

2 reviews
4 of 5 stars Reviewed December 19, 2014

Nice to have coffee around the clock. The room was not the best layout. TV was in a bad place. Overall good room for the money. Difficult to find if you don't know where it is (could use better directional signage)....

Was this review helpful? Yes
Scott M, Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

Thank you so much for the review! I am glad that you enjoyed it enough for a good rating, but I am sorry the layout was not to your satisfaction. We completey agree about the lack of signage but are unable to have more. I do strongly encourage people to call us prior to their stay and we can happily... More 

Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed for just one night because we had a two day swim meet in Birmingham. The location was excellent. It was upscale, safe, and very quiet. It was very close to many shops and restaurants. The staff could not have been friendlier. There was a large lobby to accommodate their free breakfast diners. Our room was large and was... More 

Was this review helpful? Yes
Scott M, Manager at SpringHill Suites Birmingham - Colonnade, responded to this review

Thank you for taking the time out of your hectic schedule to write a review, and I am so glad that we were a good fit for you! I have noted the comment about the dust and will be sure to address that, and I will certainly share your compliments with the staff. Regarding the sleeper sofa mattress we will... More 

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Additional Information about SpringHill Suites Birmingham - Colonnade

Address: 3950 Colonnade Pkwy, Birmingham, AL 35243
Location: United States > Alabama > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Birmingham - Colonnade 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Birmingham - Colonnade Hotel Birmingham

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