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All 13 Bessemer hotels

BEST WESTERN PLUS Bessemer Hotel & Suites

2.5 of 5 Hotel   |   5041 Academy Ln, Bessemer, AL 35022-5250
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Ranked #1 of 13 Hotels in Bessemer
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Richard O Acworth, GA, United States
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131 reviews from our community

Traveler rating
    89
    28
    6
    6
    2
See reviews for
51
20
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Acworth, GA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly and helpful staff. Spotless hotel with a great breakfast. We were pleasantly surprised at how extremely clean the hotel interior and exterior was. We will stay here again. This hotel is located about 35 minutes from the University of Alabama, but it is still worth the trip when visiting.

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Richard O, Thank you for taking the time out to review our hotel. The entire team here takes a lot of pride in our hotel, and always strive to make sure every guest is satisfied. I will be sure to share your glowing review with the entire team. We look forward to having you as our guest the next... More 

Atlanta, Georgia
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2014

Nice accommodations, got a suite for three of us, plenty if room + fridge, coffee, breakfast, WiFi. Great location right off the highway, near restaurants. Got room on Price line for a little discount from regular rates.

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear COASTERQUEEN60, Thank You taking the time out to review our property. I am glad that you were satisfied with your room and the amenities that we offer to all of our guests. Please let us know if we can help you in the future and we look forward to seeing you again. Anup Gill Assistant General Manager More 

Brandon, Mississippi
Contributor
18 reviews 18 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 28, 2014

Checked in without a hitch. Room as described and furniture was comfortable. Everything looked clean. Had a quiet night, enjoyed the continental breakfast! Would stay again. Staff was nice. Hotel is located close to the interstate with several restaurants within walking distance.

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Aimee L, On behalf of the entire Best Western Plus Bessemer family, I would like to thank you for reviewing our property. We are happy you enjoyed your time with us and look forward to seeing you again in the next time you are in the Bessemer area. Thank You Anup Gill Assistant General Manager More 

texas
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 24, 2014

Stayed one night, driving home from Atlanta. Easy to find. Night clerk seemed unhappy, no greeting, no additional info, just keys to rooms. Our room was warm and stuffy, called front desk multiple times, finally when night clerk answered her solution to drop temperature to the lowest. We ended up switching rooms with our inlaws, could not take the warm... More 

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear kjshurbet Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure... More 

Clinton
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 13, 2014

We were visiting friends in nearby Pleasant Grove, and found this Best Western online at Tripadvisor and went with the ratings others had given...the excellent rating is well deserved. We usually stay at another "higher end" chain, but decided to give this one a try, and it really delivered. Starting with a wonderful welcome at the front desk and the... More 

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pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Mike R, Thank You for leaving us with such a glowing review! It is always great to know that our guests are having a wonderful experience with us, and it is rewarding to share these reviews with our entire team. I am glad you found our number one rated hotel on Trip Advisor and decided to stay with us... More 

Huntsville, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 30, 2014

Tried to make a reservation at the Best Western Plus Bessemer on 9/30/14 at 8:00 p.m. young man by name of Bryn (he didn't give me his name,had to call 2 times to obtain it) he stated they were taking reservations and would call me back. Very rude and unprofessional and very uninformative. lot of music and noise in background.... More 

Was this review helpful? Yes 2
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Dr. Robinson, As per our conversation the other day, and my explanation, it is unfortunate that you had actually called the hotel to make a reservation, while we were encountering an emergency situation. We had a fire outside the hotel and both front desk staff was trying to extinguish the fire. Front desk staff were calling the Bessemer Fire... More 

Germantown, TN, United States
1 review
5 of 5 stars Reviewed September 15, 2014

Great clean, comfortable hotel at a reasonable price. Wonderful fresh breakfast, and excellent service. Super beds! Restaurants within walking distance include Applebee's (open late), Cracker Barrel, and a Chinese buffet. Good location directly off I20. Will always stay here for trips to the University of Alabama campus.

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Jane S, Thank you for choosing to stay with us during your recent trip. We appreciate your kind compliments regarding our hotel and staff. We are conveniently located to many restaurants in the area. We have many choices for dining, the next time your staying with us, definitely ask us and we can give you some more options. We... More 

Top Contributor
87 reviews 87 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed September 7, 2014 via mobile

Booked two months in advance to see a Tide games without paying game day Tuscaloosa prices - good decision. Location - right off Hwy 20 - 35 miles from campus but easy drive Staff - bright, personable, helpful - from check-in to check-out, and the breakfast lady Breakfast - variety, hot and cold, good coffee, large dining space Room -... More 

Was this review helpful? Yes 1
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Roger C, Thanks for choosing to stay with us here at the Best Western Plus Bessemer. Also thank you for leaving us with such an awesome and detailed review. It is always a pleasure when our guests are 100% satisfied with their experience. I will be sure to share this review with all of our staff. We look forward... More 

Dunedin, Florida
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 5, 2014

Stopped early and did not realize we crossed a time zone. The front desk would not accept the coupon from Hotel Coupons book. He said it wasn’t any good on the weekend. There was nothing printed on the coupon to this effect. I wanted to get my free night stay from Best Western so I waited for a room. My... More 

Was this review helpful? Yes 1
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Fieldagent648, Thank you for leaving us with a review. I would like to firstly apologize about the confusion regarding the hotel coupon. However, it does state on the travel coupon, not valid on special event weekends, which unfortunately was the weekend you arrived. Our #1 Brand was running a very successful summer promotion which you may be referring to,... More 

Snellville, Ga., United States
1 review
5 of 5 stars Reviewed September 1, 2014

Great service, good clean property, excellent breakfast with lots of choices, great coffee, Thanks for the cranberry juice... You are convenient to all the places in Bessemer,Ala. that I need to visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Shirley C, Thank You for taking the time out and leaving us with an awesome review. It not only helps us to ensure that we are doing our jobs right, but also helps the TripAdvisor community. I am glad that you liked our cranberry juice. It is probably our most popular choice of beverage, (after coffee), during breakfast. Again,... More 

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Additional Information about BEST WESTERN PLUS Bessemer Hotel & Suites

Address: 5041 Academy Ln, Bessemer, AL 35022-5250
Phone Number:
Location: United States > Alabama > Bessemer
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Bessemer Hotel & Suites 2.5*
Number of rooms: 70
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Also Known As:
Best Western Plus Bessemer Hotel Bessemer
Best Western Plus Bessemer Hotel And Suites
Best Western Bessemer
Bessemer Best Western

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