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BEST WESTERN PLUS Bessemer Hotel & Suites

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5041 Academy Ln, Bessemer, AL 35022-5250
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BEST WESTERN PLUS Bessemer Hotel & Suites
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150 Reviews from our TripAdvisor Community

Traveler rating
    100
    35
    7
    6
    2
See reviews for
63
22
9
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (47)
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Fredericksburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our two-day stay at the Best Western Plus in Bessemer, AL. The hotel was fresh and clean with a well-stocked breakfast bar that opened promptly at 0600. The person managing the breakfast bar was energetic and pleasant. Check in/out was efficient and quick. Our opinion was solicited at check-out and seemed appreciated. We would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Dean P, Thank you for leaving us review! It is great when I can share these reviews with our entire team. I am glad that our breakfast attendant was able to start your day off with our Hot & Full Breakfast. We try our best to make every guest happy during check in and check out. After a long... More 

Washougal, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Desk clerk was unhelpful at checkin, closet door was broken and the eggs at breakfast were terrible. We had a good coupon from the Alabama travel magazine, but experience was not the best we have had at a Best Western. Newly renovated, so we were surprised by the sagging closet door. Day clerk was more helpful and resolved our issue... More 

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

After having a disasterous experience with a hotel in Tuscalossa Al and trying to book a last minute room for UA graduation we stumbled across this hotel. What a GEM.It is located right off the highway and within 30 minutes of the University of Alabama. From the minute you walk in you can feel the southern hospitality. The lobby and... More 

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Claire N, Thank you very much for the wonderful review of our hotel during your time here with us. I am happy that we were able to accommodate your family for the graduation ceremony. Our guest comfort and satisfaction is one of the most important areas of emphasis for our team. We offer a complimentary Hot and Full breakfast... More 

indiana
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great place to stay overnight right off the interstate. Hotel was clean, rooms were very spacious and nice. One of the nicest best westerns I have ever stayed in. Our room had a large king size bed and a sofa and refrigerator. The hotel staff were very friendly and helpful. The hotel breakfast was one of the best breakfast's I... More 

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear trippony, Thank you so much for the fantastic review! It is always a pleasure when I can share these reviews with our team. We are always delighted to welcome guests to stay with us. We do what we can to ensure our guests are completely satisfied. Our team is always willing to help our guests in anyway that we... More 

Siloam, United States
1 review
4 of 5 stars Reviewed April 20, 2015

Will definitely stay at this Best Western Plus as we move our household from NC to TX. Rooms are neat and clean. Location adjacent to I-20 with restaurants within walking distance. Hot showers, fast internet, morning paper and breakfast to start the day. Go Best Western!!

Review collected in partnership with Best Western

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pindergill, Assistnat General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Richard M, Thank You for leaving us with a review. I would like to begin by thanking you for choosing to stay with us on your big move! We understand that our guests are traveling for many different reasons, and we try to meet all of our guests expectations. Once again thank you for taking the time out during... More 

San Antonio, Texas
Top Contributor
63 reviews 63 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 20, 2015

My wife and I stayed here on Sat., Apr. 18. We had a wonderful stay! Check-in was a breeze, the receptionist was very pleasant and helpful. She explained the location of some of the features of the room, for example, the location of the A/C control panel. Our room, with 2 exceptions was fantastic. It was large, immaculately clean, and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear harrygjr Thank You for the fantastic review. I am glad that you found our hotel and staff to be great ! We apologize that the A/C unit and bathroom light switch locations were not to your liking. Thank you for your constructive criticism regarding the A/C unit and light switches. We will use those points when its time for... More 

Logan, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed April 6, 2015

Best Westerns are consistent with the level of service and the cleanliness of their facilities. Most are very affordable and I like my Gold Crown points. Breakfast was tasty and the staff kept the eating area clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Stefaine C, Thank you for leaving us with a review for our hotel. We are an award winning property and we always strike for great customer service. Cleanliness is something that we take very seriously here and are always making sure that our rooms and hotel are looking and feeling great!! Best Western Rewards is a a great program... More 

Huntsville, United States
1 review
5 of 5 stars Reviewed March 26, 2015

the room was clean. The staff was very professional and helpful. Hot breakfast had a good selection of different foods (including hot biscuits, eggs and sausage) and drinks. Appleby's Cracker Barrel and Waffle House were within walking distance. Their was also a convenience store and a Catfish resturant within walking distance. I was traveling with a medical alert service dog... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Judy K, Thank You for leaving us with a fantastic review. We offer a wide variety of breakfast items for our guests to start of their days with a good meal. We are located near a wide variety of dining options for our guests that are within walking distance. Our team understands that our guests travel with both service... More 

1 review
4 of 5 stars Reviewed March 19, 2015

I enjoyed my stay at this hotel. My 7 days were glorious. The services were excellent. I would recommended this hotel to everyone who is looking for accommodation. I look forward to staying again at this hotel wherever I am on business trip.

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Bovicl Thank you for taking the time out and leaving our team with a review. I would like to thank you for choosing to stay with us during your business trip and we look forward to seeing you the next time you are in the area again. Our team strive to make each and every guest comfortable during their... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed March 11, 2015

The food was great, the staff is very professional and friendly. The rooms are clean and very large. The location was perfect to reach food and all the areas of the city. All we had to do was sit back and relax and allow the hotel to function around us. Everything was so smoothly ran that it was relaxing to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
pindergill, Assistant General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review

Dear Steve C, Thank you for leaving us with such a fantastic review !! We have a lot of parking available for large and small vehicles at our property. Many of our guests who are traveling in larger vehicles compliment the ease in which they are able to park their vehicles. Our team here are willing to help our guests... More 

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