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Country Inn & Suites By Carlson, Bessemer, AL

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4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
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Country Inn & Suites By Carlson, Bessemer, AL
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (93)
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    (22)
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Rotterdam, The Netherlands
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We were lucky to get a room but the only thing that was good about this place was the nice lady at the front desk. The room smelled a bit like mildew and the air conditioner could have been better. The indoor pool allowed children in it way too late. I would not return.

Was this review helpful? Yes
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you found our front-desk staff as very nice; though I regret to hear that you weren't thoroughly impressed with your overall experience. We hope you'll return someday to see how we have addressed and improved upon the issues that you have mentioned. More 

Powell, Ohio
Level Contributor
134 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

I like Country Inns. They're a midlevel hotel on par with Hampton Inns and the like, but with much better rates. This one is no different. Good size rooms and bathrooms, comfortable with usual amenities. Free wifi, fridge, microwave in room. Good complimentary breakfast. Convenient location with lots of stores and food within a couple of miles. I can recommend.

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Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

Thank you for letting us know how impressed you were with our services and amenities such as our good size rooms, bathrooms, fridge, free Wi-Fi, microwave, and complimentary breakfast. We are also happy to hear that you found the location to be so convenient. We greatly appreciate the time you've taken to rate our hotel and we look forward to... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We visited this hotel last March and thought it was pretty decent so we booked again this past weekend and was very disappointed. When we checked in they had already given our room to someone else (we were not late) so they "upgraded" us to a suite for free. Cool, right? NO! The tvs would loose sound off and on,... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

Thank you for taking the time to provide us with the details of your experience. We apologize that your experience was anything less than satisfying. We regret that the condition of your room was disappointing, and we are working diligently on these areas in order to improve the satisfaction of our future guests. Thank you for taking the time to... More 

Travelers are raving about these Bessemer hotels

Nashville
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

No one answered the phone when I tried to call numerous times to notify of a late arrival. When I arrived I figured out why . There was only one employee to be found and he was having to do it all . Room was not clean .

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our phone answering and room cleaning services. We hope for another opportunity to exceed your expectations. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

nice place to stay,im here every week 3-5 ea trip,everyones real nice,help is there if needed,very quite,confortable,easy off,on to i59/20,lots of resturants to choose from with in walking from hotel,been staying here for around 8 mo.,no issuses,will continue to stay at this hotel

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