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Country Inn & Suites By Carlson, Bessemer, AL

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4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
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Country Inn & Suites By Carlson, Bessemer, AL
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Country Inn & Suites By Carlson, Bessemer, AL
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83 reviews from our community

Traveler rating
    20
    12
    10
    24
    17
See reviews for
41
9
2
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
  • All months
    (83)
  • Mar-May only
    (20)
  • Jun-Aug only
    (21)
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    (24)
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    (18)
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Travelers are raving about these Bessemer hotels

Atmore, Alabama
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is very outdated. The air freezes up during the night. And rooms smell musty. I would have to be desperate to stay there again. We booked this room because we were told it was a very nice hotel. The star rating definitely needs to be changed. It might be a one star.ive stayed in better motel 6 rooms.

Was this review helpful? Yes
CarlsonRezidor, Specialist, Online Customer Support at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

I apologize for the negative experience. In the future, if there is ever a problem with your room please let us know so that we may find a better room for you. We appreciate your feedback! More 

Tolland, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

So many things wrong with this propert I don't know where to start. The room was missing lamps. I noticed it appeared "dark" and when I saw the room next door I noticed it had two lamps that were not in my room. The lock in the bathroom door was missing-it was a hole. There was no drain cover in... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel and your room during your stay, in regards to the bathtub, tv remote, lamps, elevator cleanliness, and unsatisfactory breakfast. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country... More 

NYC
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2015

Disgusting! Arrived about 10pm and immediately noticed the construction zone in the parking lot entrance way. Then noticed 3-4 men drinking beer and hooting and staggering about. They were dressed like construction workers that had just gotten off of work, all hot & sweaty. My guess is they must stay at the hotel long term as they followed us in... More 

Was this review helpful? Yes
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Jacksonville, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 7, 2015

This hotel was very disappointing. The parking area out front was piled high with old carpet and construction materials. Downstairs lobby unkempt with water tracks coming from inside pool. Room was small and musty. Bedspread had cigarette hole visible. We did not stay. I am surprised that Carlson allows this type of facility to be associated with their name.

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

We apologize you were not satisfied with the condition of the hotel during the renovation. We appreciate you taking the time share your experience. Your comments are valued. We hope to see you again when our renovation is completed. More 

West Chester, OH
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed March 30, 2015

My daughter and I stopped here on a drive on the way to New Orleans from Cincinnati. I had scouted this exit for a good hotel given it's proximity to being just past Birmingham to avoid the morning rush hour and over half way to New Orleans. I did not make a reservation given I knew we would be leaving... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Bessemer, AL, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More 

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