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Country Inn & Suites By Carlson, Bessemer

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4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
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1 room 1 guest
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Country Inn & Suites By Carlson, Bessemer
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101 Reviews from our TripAdvisor Community

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Traveler rating
    24
    19
    12
    27
    19
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48
11
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
  • All months
    (101)
  • Mar-May only
    (22)
  • Jun-Aug only
    (37)
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    (24)
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    (18)
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Elba, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed here over 7 times and it's very clean, staff great, breakfast is okay. Indoor pool which is a plus and now they are even doing an image upgrade but overall I like this hotel. Never had an issues here.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities over and over throughout the years. We are super excited about the renovations and I'm so glad that they did not disturb the peacefulness of your stay. I am glad that we were able to meet your expectations of... More 

Travelers are raving about these Bessemer hotels

Jackson, MS
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had to drive to North Alabama to pick up a family member late on a Thursday night. I planned on knocking a couple hours heading home afterwards. We stopped in Bessemer and found this place to be a hidden gem. I've spent lots of nights in Birmingham but never stayed in Bessemer. Friendly staff with a clean huge room.... More 

Was this review helpful? Yes
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. We can't wait to see you again! More 

Grand Prairie, Texas
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival the front desk staff were very proficient, accommodating and cheerful. It was a breath of fresh air after a long day on the road. We reserved a king room which had a fridge, microwave, business desk, and couch which folded into a queen bed. Everything in the room worked and was kept and cleaned very well. The grounds... More 

Was this review helpful? Yes
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though we want to apologize for the issues that you experienced. On behalf of our entire staff, we thank you so much for your loyalty to our brand. We hope that during your next stay, your expectations will be far... More 

Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 12, 2015

This was an overnight stop. Left before breakfast without did not get a chance to review it. King bed was comfortable slept well. It was a night where there was a lot of teenagers running up and down the stairs and down the hallway into the pool. They were allowed to do pictures pushing and shoving each other I finally... More 

Was this review helpful? Yes
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. We are glad that you found the majority of your experience to be satisfactory. I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. Your comments regarding the ways we can still... More 

Birmingham, Alabama
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

Well... A warm summer weekend and I decided to check into the County Inn & Suite. WoW !!!! What a hidden Gem!!! Great Service Hot Breakfast and..... "Indoor Pool!!!!". Oh!!! I love the King's Suite!!! The staff were knowledgeable and friendly. Also A library for "quiet-time"!!! I will return .Yes!!! Coffee!!! Coffee!!!

Was this review helpful? Yes
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you so much for your compliments to our breakfast options and friendly service. It is wonderful to hear of the great impression we made with our amenities. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 2, 2015

We stays for 2 nights. The third floor smelled like someone was smoking weed. The wifi only worked for about an hour. The cable was out for half a day. When we tried to check out, we waited 20 minutes at the front desk. Nobody ever showed up so we just left.

Was this review helpful? Yes 1
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

We are so sorry to know that you felt that way about coming back to our hotel. We certainly wouldn’t want any of our customers to experience such inconveniences while staying with us and we will definitely make sure that all the issues you mentioned will be looked at and prevented from happening again in the future. We hope that... More 

Tupelo, Mississippi
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 29, 2015

had an issue checking in with getting the suite we reserved the lady at the desk was friendly but said because we booked thru a 3rd party she could not upgrade us to a suite, however she eventually said it would be a twenty dollar upgrade, i paid her cash and i doubt seriously that the business got that twenty... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites By Carlson, Bessemer and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. We hope for another chance to exceed your expectations. More 

Rotterdam, The Netherlands
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 20, 2015

We were lucky to get a room but the only thing that was good about this place was the nice lady at the front desk. The room smelled a bit like mildew and the air conditioner could have been better. The indoor pool allowed children in it way too late. I would not return.

Was this review helpful? Yes 1
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you found our front-desk staff as very nice; though I regret to hear that you weren't thoroughly impressed with your overall experience. We hope you'll return someday to see how we have addressed and improved upon the issues that you have mentioned. More 

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