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Country Inn & Suites By Carlson, Bessemer

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4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
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1 room 1 adult
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Country Inn & Suites By Carlson, Bessemer
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126 Reviews from our TripAdvisor Community

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Jackson, Wisconsin
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Check in was quick and easy. That is about it for the good. Pool area had an entire window missing, not just the screen, the entire window. That made for chilly swimming in January. Had to go to the desk for pool towels. There was not even a rack for them. No cookies out for our entire stay (about 12... More 

Helpful?
Thank gfox3
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

I am glad that you liked that quick check in. We sincerely apologize that we didn't meet your expectations with our hotel. Thank you for the feedback as we will look into this and resolve immediately. We hope that you can still give us another chance to prove how much we value your business on your next visit in the... More 

Kenner
1 review
5 of 5 stars Reviewed 5 weeks ago

Service was great! Good breakfast, rooms and halls were clean. Place is quiet. Feels like im on vacation. Fitness center, with pool & hot tub, very fast internet, i normally dont do reviews but i owed them one. This was a good stay for me. Staff was nice.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank JJMck05
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope to see you again when your travels bring you back to the area! More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 5, 2016 via mobile

Room was alright, it was cold and the heater eventually got the room warn but the restroom stayed cold. There was noise at all hours that we were there. Had to call the front desk to request that they have the upstairs people keep it down. They never quit being noisy though. I don't know if this is a regular... More 

Helpful?
Thank Bwest78
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

My family & I are currently staying here. I honestly don't understand these bad reviews because so far it has been perfect. We are staying in a double suite. The price is awesome! On top of that there is a pull out sofa! My husband, me & 6 of our kids fit perfectly without overcrowding!

Helpful?
Thank Jessica W
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. This is in keeping with our ultimate aim to make you feel at home and to see you return. We hope that you were satisfied with our hospitality and we look forward to seeing you again soon. More 

Hattiesburg, MS
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

We stayed here for one night on our way from Mississippi to Indiana. The hotel is very clean and comfortable. We stayed on the second floor, room 202, and our room was very clean and spacious. It had recently been renovated, and we had everything we needed. The shower was the best of any hotel we've visited - plenty of... More 

Helpful?
Thank Amelia D
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. I am glad that you enjoyed the value and the convenient location of our hotel! Thank you for taking the time to share your experience. More 

Madison, Tennessee
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 23, 2015

I only have one dislike for this place and it is petty. The pillows are too SMALL! We were just passing through on our way to New Orleans and found this place online. SUPER clean, the room smelled nice. Highly recommend!

Helpful?
Thank Nancy H
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. We are glad that you found the majority of your experience to be satisfactory. We look forward to serving you again in the future! More 

Travelers are raving about these Bessemer hotels

Sugar Hill, Georgia
1 review
5 of 5 stars Reviewed November 27, 2015

We were visiting family and decided to stay here. The room was exceptionally clean and it was huge! It fit a pack n play for my baby, and my husband and other 2 kids had enough room to move comfortably. The staff was friendly. We will definitely stay again on our next trip!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank V4449LJkelly
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for giving us a five star rating! I am glad that you enjoyed your stay with us. We are very grateful that you appreciated our excellent customer service and accommodations. Thank you for your business and hope to see you again on your next trip! More 

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