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All 14 Bessemer hotels

Country Inn & Suites Bessemer

2.5 of 5 Hotel   |   4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
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41%
Ranked #9 of 14 Hotels in Bessemer
A recent review
5 of 5 stars reviewed 2 weeks ago
Lori T
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51 reviews from our community

Traveler rating
    14
    5
    7
    18
    7
See reviews for
26
5
1
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were very happy with our stay at this hotel. After hours of traveling, it eS heavenly to dive into the bed in our room. It was the cleanest and most comfortable Comfort Inn we have ever seen. Loved the friendly staff. The breakfast area was clean and well taken care if. We recommend this hotel. It is convenient to... More

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Forest Hill, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We were traveling to drop our son off at college and had been driving 15 hours. We had figure the location was a good stopping place. When we arrived at 11:30 at night the room we booked was not available (i.e., 2 queen beds and a sleep sofa). It was to late to find a room that would accomadate 5... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Bessemer, responded to this review

We apologize for the difficulties you experienced since the room you reserved was not available when you arrived. Our policy is to hold all rooms that are secured with a credit card until noon the day after the arrival date, so we apologize that this policy was mistakenly not followed. We will be addressing your situation with our staff to... More

bessimer, alabama, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

We checked in and the hotel was full so our room only available. It wasn't what they confirmed over the phone. It SMELLED HORRIBLE and we couldn't afford to pay another $157.00 or more to another hotel. When we checked out and told the desk clerk he didn't care! Basically brushed us off. We will NEVER STAY AT THIS HOTEL!

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
2 of 5 stars Reviewed August 3, 2014

Made special point to stay at Country Inn and Suites in Bessemer Al because our stays at Country Inn and Suites Crestview FL were so comfortable. Bessemer room was very musty that ac would not remove. Breakfast was was poor at best. Eggs that were flooding in water, no coffee, no juice and not replenished, just not up to country... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Bessemer, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff, and the condition of hotel in its entirety in order to ensure the conditions of our guest rooms and the quality of our breakfast is maintained at... More

Dickson, Tennessee
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 3, 2014 via mobile

So my wife and I were down in Alabama for her graduation ceremony from Univ. of Alabama, and decided to stay here instead of in Tuscaloosa to avoid the jacked up prices and traffic. We got the king suite for $72 instead of nearly double that in Tuscaloosa. Sure it was nearly 45 minutes away, but it was worth it.... More

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1 review
3 of 5 stars Reviewed July 4, 2014 via mobile

When we arrived we were put on the 2nd floor our air conditioner was set on 60 and it was not cooling the room at all. The room smelt bad not like ciggeret smoke just musky smelling so we went and bought lysol to spray everywhere. We called the front desk about the air the maintaince man came and said... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 25, 2014

Overall it is a decent motel. However, the fact that they don't have mattress covers on the bed made me a little sick. I didn't notice until I had been there two nights. The third shift front desk employee allowed a guest to invite 4 people that were not registered guests to swim. Their appearance was dirty and the next... More

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Louisville, Kentucky
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2014 via mobile

Nice hotel, nice pool, nice breakfast bar, rude management. We had 2 other groups with us. When we ask management about the rollaway bed we needed, we were told they were out (only 2 for the entire hotel!?). We expressed our displeasure and were told we were welcome to find another hotel. After a 6hr car ride and 10pm, that... More

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CarlsonRezidor, Specialist, Online Customer Support at Country Inn & Suites Bessemer, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. Your review has been forwarded to the hotel management so that they are aware of the situation. More

Glasgow
Top Contributor
176 reviews 176 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed June 2, 2014

My husband and and I stayed here on 5/31/14 to 6/2/14. Our first night, the room next to us had a loud party for most the night. People running and screaming and hollering. You could hear it all through the paper thin walls. If that wasnt bad enough...I couldnt even walk into our hall without getting stoned. The hall was... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Bessemer, responded to this review

Thank you for taking the time to share your feedback. We sincerely apologize for the dissatisfaction of your stay. We will be taking a serious look at our processes and procedures to determine where we can make the improvements necessary to better the quality of our services and facilities. We hope for another opportunity in the future to exceed your... More

Pearl River, Louisiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 29, 2013

It may state that the rooms have been updated and it is a non-smoking facility but don't buy in to it. The long walk to our room on the 3rd floor gave you the impression that you were in a dive motel in the seedy part of town. The paint was worn off the outside of the room doors, the... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Country Inn & Suites Bessemer, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care. More

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Additional Information about Country Inn & Suites Bessemer

Address: 4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
Phone Number:
Location: United States > Alabama > Bessemer
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Bessemer 2.5*
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Also Known As:
Country Inn And Suites Bessemer
Country Inn & Suites Bessemer Hotel Bessemer
Country Inn Bessemer
Bessemer Country Inn

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