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Holiday Inn Express Hotel & Suites Bessemer

2.5 of 5 5001 Academy Lane, Bessemer, AL 35022
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Holiday Inn Express Hotel & Suites Bessemer
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Holiday Inn Express Hotel & Suites Bessemer
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39 reviews from our community

Traveler rating
    12
    10
    6
    4
    7
See reviews for
15
5
2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gonzales, Louisiana
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

Stayed here one night on way home from Gatlinburg, Tn. Booked two rooms on-line. Rooms were exactly what I expected when I booked. Staff is friendly and rooms and baths were clean and nice. Beds & pillows were comfortable. Decent breakfast but could be much better. Had stayed at a competitor across the street a week earlier that had MUCH... More 

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Thank you for telling us about your stay. We love hearing from our guest and are always looking for ways to improve the service we provide to you. Here at the Holiday Inn Express we want you to have a wonderful experience each time you stay with us. We look forward to the opportunity of welcoming you back next time... More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

I have stayed several times at this hotel for football weekends at the University of Alabama. Easy access to the interstate and much better prices than staying in Tuscaloosa. The hotel is kept up to date and clean and best of all the staff is friendly.

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

It was a Pleasure having you as our guest! I would like to thank you for your feedback and for being a frequent guest with us. We strived to provide exceptional service to all our guest and the Holiday Inn Express staff looks forward to Welcoming you back for your next stay. Sincerely, Stephanie GM More 

Milford, Michigan
Top Contributor
201 reviews 201 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 29, 2014

I have stayed here and in the area many times. This hotel I can always count on to be consistent. One thing I noticed this time, is that the water pressure and hot temp are AWESOME---probably the best at any hotel I have stayed. With all the "energy savings" devices, normally water pressure and temp are not something we get... More 

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Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Thank you for taking the time to tell us about your stay. We love hearing from our guest and Strive to be consistent in the service we provide. I do apologize that the breakfast was cold. I will look into this issue and have contacted our maintenance department to ensure that this does not occur for future guest. Again, thank... More 

Charleston, South Carolina, United States
1 review
1 of 5 stars Reviewed October 4, 2014

This hotel was absolutely disgusting. I travel for work and very often, staying in hotels weekly. This was by far my WORST hotel experience. One morning during my stay, I woke to find a rather large cockroach in my suitcase, rummaging through my clothes. I asked for a new room, when I should have just left seeing this hotel has... More 

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Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

I do apologize for the inconvenience that occurred during your stay with us. We do appreciate you taking the time to tell us about your stay and for bringing this matter to our attention. Here at the Holiday Inn Express we value your feedback and we are taking your comments and concerns very seriously. Management is taking the necessary steps... More 

Travelers are raving about these Bessemer hotels

Savannah, Georgia
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 23, 2014

Traveling on a business trip, this was just a one night stop on our route. We found the room to be nice and clean and the beds were comfy. There was a breakfast provided but we chose to eat at Cracker Barrel which was very conveniently located to the hotel.

Was this review helpful? Yes 1
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

I am glad to hear that you enjoyed your stay, it was a pleasure having you as our guest. We look forward to welcoming you back the next time you are passing through the Bessemer area for business or leisure. Thank you for telling us about your experience. Sincerely, More 

Lexington, Kentucky, United States
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed March 24, 2014

This hotel is marginal at best. There was remodeling going on so the hallways smelled of paint. Wallpaper in the bathroom was peeling off. The wireless modem was waaay at the other end of the hallway, so my room, on the other end, could not get wireless access. I mentioned that to the person at the front desk, but she... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Dear MisterK2013, We appreciate that you took the time to review our hotel. Please accept my sincerest apologies for the unsatisfactory wireless internet connection. In addition, I apologize that the breakfast did not live up to your expectations. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to... More 

North Las Vegas, Nevada
Top Contributor
55 reviews 55 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 14, 2014

We stayed here with friends. We were lucky enough to get the last 2 rooms available that day. The room was clean, the air conditioner was quiet & we were able to regulate it. The bed was comfortable. We got a good night's sleep. The staff members that we came in contact with were friendly & helpful. However, the star... More 

Was this review helpful? Yes 1
Kingston, Georgia
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 23, 2014

I was traveling with my 2 year old granddaughter for a volleyball tournament and we had to unexpectedly change hotels. The staff here was very accommodating and greeted us on arrival. The two queen beds were so comfortable and the room was clean. There were nice toiletries. The room contained a fridge and a microwave with a coffee maker. (Coffee... More 

Was this review helpful? Yes 1
Pearl River, Louisiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 29, 2013

First, let me just let you know right off the bat that we stayed here a whole whopping 60 minutes. The room was so worn and outdated that I felt dirty just being in the room. It certainly did not warrant the $104 price tag. I tolerated the room because my 6 year old wanted to go swimming so bad.... More 

Was this review helpful? Yes
Colorado Springs, Colorado
1 review
3 of 5 stars Reviewed December 1, 2013

Room was clean. Toilet clogged when checked into room. Called front desk and they would take care of it. Never sent anyone up - was fixed by very helpful and friendly housekeeping staff. Majority of the staff was excellent and very friendly but this can not be said for anyone at the front desk. They need a refresher in Customer... More 

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Additional Information about Holiday Inn Express Hotel & Suites Bessemer

Address: 5001 Academy Lane, Bessemer, AL 35022
Phone Number:
Location: United States > Alabama > Bessemer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bessemer 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Hotel And Suites Bessemer
Holiday Inn Bessemer
Bessemer Holiday Inn

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