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Holiday Inn Express Hotel & Suites Bessemer

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5001 Academy Lane, Bessemer, AL 35022
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Bessemer
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47 Reviews from our TripAdvisor Community

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Traveler rating
    15
    13
    6
    4
    9
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19
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Stockbridge, GA
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Date of stay - 7/24/15. This hotel is very clean and appears to be near the end of a major renovation. Nothing related to the renovation negatively impacted my stay. The staff was very friendly, my room on the third floor was freshly renovated and the breakfast included with my stay was excellent. The cinnamon rolls were especially good! The... More 

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Thank you for telling us about your stay. I am happy to hear that you were able to enjoy your stay with us and join us for breakfast. I will be sure and share your review with my staff. We are coming to the end of our renovations and look forward to the opportunity of welcoming you back the next... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2015

I found a roach in the bathroom floor in my stay in that hotel. It was simply disgusting. I will never visit this hotel nor recommend it to anyone else. I paid $127 for 5 hours stay on the way traveling to Dallas, and I feel that is not the money I should have paid for a bad quality hotel... More 

Was this review helpful? Yes 1
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Dear Mahdi t, I would like to offer my sincerest apology for the inconvenience you experienced while staying with us. If you would like to discuss your stay further I would be glad to assist you. Please contact me at you earliest convenience. Sincerely, Stephanie GM More 

Travelers are raving about these Bessemer hotels

los angeles
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015

Clean. Quiet. Close to freeway and eateries. Not close to any landmarks or good shopping. Rooms were clean. The free breakfast did the trick for fast and convenient eating. All good amenities. Staff was friendly and helpful.

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Breakfast is the most important part of the day and I am glad that you enjoyed our Breakfast and found it convenient. It is great for when you need to grab a quick bite and hit the road. Our Hotel is just Minutes from the Birmingham area which has many activities such as Civil Rights Museum, The Birmingham Zoo, McWane... More 

Irvington, Alabama
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 30, 2015

Stopped in for business and most of the time choose the Holiday Inn express as we can also grab a quick breakfast before heading out. Room was very large and had refrigerator and microwave, also a coffee pot. Hair dryer in the bathroom and plenty of towels. free internet with good connections and speed. AC worked great, but the TV... More 

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

It was great having you stay with us! Thank you for taking the time to tell us about your stay. I am happy to see that you enjoyed our rooms and do apologize that the T.V channel selection and our breakfast did not meet your expectations. We will work on improving our Breakfast variety and our T.V Channels as we... More 

Baton Rouge, Louisiana
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 14, 2015

When we travel to Louisville or Atlanta, Bessemer is a little over halfway so it makes a nice stop. The access is very easy from the interstate, off and on. On our recent stay, the desk clerk was friendly and helpful. The 2nd floor room was very clean, but very warm when we first entered. It did cool down nicely... More 

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

I am happy to hear you had a nice stay with us and that you were able to enjoy some breakfast while you were here. I have to admit the Pancake Machine is once of my favorites. I do apologize for the issue you encountered with the internet, I want you to know that we are working on this with... More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 9, 2015 via mobile

Chose this place for a one-night stay because we had planned to swim and it was rainy. Loved the indoor heated pool. It might be crowded on weekends because I was there on a Monday night and it was pretty full with only two families swimming. Free hot breakfast was good (cinammon rolls, toaster waffles, sausage biscuits). They were out... More 

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Thank you for taking the time to tell us about your stay. I am happy to hear that you enjoyed your stay with us and that you and your family loved our indoor heated pool as well as our Breakfast. I do apologize that the breakfast was out of eggs and Pancakes I will be sure and discuss this with... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

This is a well located hotel for travelers. Easy off and on the interstate but far enough away. Good restaurant options within walking distance. The staff is very friendly and helpful! Only downside was the bed was a bit firm for us.

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Thank you for staying with us, we really enjoyed having you here! I will share your review with our staff. I do apologize about the firmness of the bed and hope that we will get an opportunity to welcome you back again soon. We appreciate you taking the time to tell us about your stay. Sincerely, General Manager More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed January 5, 2015

Do Not Stay Here! Bed Bug City!!!!! I stayed here 2 nights and was completely bitten up. Called them and reported the issue and the manager was absolutely no help at all. If you want bed bugs to take back home with you then this is the hotel for you. Serious!

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

I do apologize for any inconvenience you may have experienced with our property. We have had this room inspected and room was clear. no traces found. Please contact management per your earliest convenience to discuss your stay further. Thank you, More 

Gonzales, Louisiana
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here one night on way home from Gatlinburg, Tn. Booked two rooms on-line. Rooms were exactly what I expected when I booked. Staff is friendly and rooms and baths were clean and nice. Beds & pillows were comfortable. Decent breakfast but could be much better. Had stayed at a competitor across the street a week earlier that had MUCH... More 

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Thank you for telling us about your stay. We love hearing from our guest and are always looking for ways to improve the service we provide to you. Here at the Holiday Inn Express we want you to have a wonderful experience each time you stay with us. We look forward to the opportunity of welcoming you back next time... More 

Atlanta, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

I have stayed several times at this hotel for football weekends at the University of Alabama. Easy access to the interstate and much better prices than staying in Tuscaloosa. The hotel is kept up to date and clean and best of all the staff is friendly.

Was this review helpful? Yes
Stephanie B, General Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

It was a Pleasure having you as our guest! I would like to thank you for your feedback and for being a frequent guest with us. We strived to provide exceptional service to all our guest and the Holiday Inn Express staff looks forward to Welcoming you back for your next stay. Sincerely, Stephanie GM More 

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