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All 14 Bessemer hotels

Holiday Inn Express Hotel & Suites Bessemer

2.5 of 5 Hotel   |   5001 Academy Lane, Bessemer, AL 35022
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Ranked #8 of 14 hotels in Bessemer
A recent review
4 of 5 stars Reviewed March 14, 2014
cutemel6 Las Vegas, Nevada
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34 people have reviewed this hotel

Traveler rating
    11
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    6
    4
    6
See reviews for
15
5
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Lexington, Kentucky, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel is marginal at best. There was remodeling going on so the hallways smelled of paint. Wallpaper in the bathroom was peeling off. The wireless modem was waaay at the other end of the hallway, so my room, on the other end, could not get wireless access. I mentioned that to the person at the front desk, but she... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Dear MisterK2013, We appreciate that you took the time to review our hotel. Please accept my sincerest apologies for the unsatisfactory wireless internet connection. In addition, I apologize that the breakfast did not live up to your expectations. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to... More

Las Vegas, Nevada
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 14, 2014

We stayed here with friends. We were lucky enough to get the last 2 rooms available that day. The room was clean, the air conditioner was quiet & we were able to regulate it. The bed was comfortable. We got a good night's sleep. The staff members that we came in contact with were friendly & helpful. However, the star... More

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Kingston, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 23, 2014

I was traveling with my 2 year old granddaughter for a volleyball tournament and we had to unexpectedly change hotels. The staff here was very accommodating and greeted us on arrival. The two queen beds were so comfortable and the room was clean. There were nice toiletries. The room contained a fridge and a microwave with a coffee maker. (Coffee... More

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Pearl River, Louisiana
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 29, 2013

First, let me just let you know right off the bat that we stayed here a whole whopping 60 minutes. The room was so worn and outdated that I felt dirty just being in the room. It certainly did not warrant the $104 price tag. I tolerated the room because my 6 year old wanted to go swimming so bad.... More

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Travelers are raving about these Bessemer hotels

Colorado Springs, Colorado
1 review
3 of 5 stars Reviewed December 1, 2013

Room was clean. Toilet clogged when checked into room. Called front desk and they would take care of it. Never sent anyone up - was fixed by very helpful and friendly housekeeping staff. Majority of the staff was excellent and very friendly but this can not be said for anyone at the front desk. They need a refresher in Customer... More

Was this review helpful? Yes
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2013

This was the worst Holiday Inn Express stay my family has ever had. The room (especially the bathroom) was in need of an upgrade and the bathroom was filthy. Not sure the bathtub had ever been touched with Comet. Room had a musty smell. The elevator was extremely slow and would not open unless you pushed the button when it... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Dear S G, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Booneville, Mississippi, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 24, 2013

We arrived to check into our suite after paying and we got to our room to find it was a regular SMALL room,we went to ask the receptionist if there was a mistake,by the way she was a very rude receptionist from the start she acted like she hated to be there,but we were informed we just requested a suite... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Dear Jodie P, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Senior Contributor
37 reviews 37 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 4, 2013

fairly clean but carpet had faint musty odor. Nice HD TV. Suite did not have separate area for the hideaway like Country Inn. Decent room service and breakfast had bacon..nice touch. Plenty of hotels at this exit so I'll try another brand next visit.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Dear YELLOWJASMINE, Thank you for taking the time to express your thoughts and concerns. It is nice to know that you found the breakfast served to be adequate for your needs. Kindly be assured that your additional comments have been noted and will be used to consider further enhancements needed at our facility. While we understand that your stay was... More

Montgomery, Alabama, United States
1 review
1 of 5 stars Reviewed June 2, 2013

We stated in a Holiday Inn Express in Bessemer Alabama and the experience was terrible. I arrived at the hotel a little bit after 6pm. I checked in and paid for the rooms in cash when I arrived. I got my keys and went to my room, only to find that the bathroom was dirty and not cleaned. I got... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bessemer, responded to this review

Dear Anne W, Thank you for taking the time to provide feedback on your stay. It is unfortunate the condition of the hotel amenities, and your interactions with the staff prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we... More

Bessie, Alabama, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2013

I used the hotel's meeting room for an all-day seminar. The room, and the hotel, were both beautiful, clean, well furnished and maintained, and modern in their colors and furnishings. I was surprised when the manager came into the room after my meeting to take measurements--they were planning to remodel and upgrade to granite counter tops and comparable finishes! I... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Hotel & Suites Bessemer

Also Known As:
Holiday Inn Express Hotel And Suites Bessemer
Holiday Inn Bessemer
Bessemer Holiday Inn
Address: 5001 Academy Lane, Bessemer, AL 35022
Phone Number:
Location: United States > Alabama > Bessemer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in Bessemer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bessemer 2.5*
Official Description (provided by the hotel):
Come and experience the magic in the Magic City and Stay Smart at the Holiday Inn Express Hotel & Suites Bessemer, AL. This elegantly decorated hotel provides a modern fresh clean and upscale atmosphere. Our 63 room hotel features high-speed Internet access throughout the hotel, meeting room, fitness center, indoor swimming pool, free local calls, free USA Today newspaper, and a complimentary deluxe Continental breakfast featuring our world famous cinnamon roll and Smart Roast coffees.The Holiday Inn Express Hotel is conveniently located on I-20/59 at exit 108. You will find we are convenient to many local companies and attractions such as Alabama Adventure. Companies include Mercedes Benz, UAB Medical West, Harcross Chemicals and Bessemer Water Works. Also convenient to the hotel are several restaurant choices, they include Cracker Barrel, Ruby Tuesday, Applebee s, and many fast food selections. We look forward to the opportunity to serve you. ... more   less 
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