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All 356 Huangshan hotels

Crowne Plaza Huangshan Yucheng

4.5 of 5 Hotel   |   No.1 Huizhou Avenue, Tunxi District, Huangshan 245000, China
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80%
Ranked #2 of 356 hotels in Huangshan
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 20, 2014
orangebear1 新加坡新加坡
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46 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
新加坡新加坡
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2014

Crown Plaza is always great chain hotel for business traveller. Clean, modern decorated, friendly staff and full of choices in breakfast session. There're full of taxi around the hotel, so not difficult to travel around. Somehow the market price from Huangshan airport to Hotel is RMB 50 (in fact should be around RMB 10, but ppl charge higher), and the... More

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Sydney, Australia
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 8, 2014

Stayed in this hotel for 2 nights. Platinum IHG card membership benefits honored: - upgraded club river view room - free breakfast and - fruit plate provided. At time of stay on 18th April, executive lounge had its debut opening. Food offered at executive lounge has reasonable variety for a 4 star hotel of this price range. The chicken wings... More

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Zurich, Switzerland
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 1, 2014

I stayed two times for one night at the hotel, before and after my trip up to Huangshan mountain. I was able to leave my luggage at the hotel and only took the rucksack along. The concierge was very helpful. In fact, he was the most helpful person I have ever met at a Chinese hotel. He gave me all... More

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Deborah W, Public Relations Manager at Crowne Plaza Huangshan Yucheng, responded to this review

Dear guest, Thank you for having chosen Crowne Plaza Huangshan Yucheng and thank you for having taken the time to share your experience with us. We are delighted to learn that our concierge bellboy was very helpful to you and thank you for your great compliment about him. We are certain that the boy you mentioned will be extremely happy... More

Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 28, 2014

Staying with friends, we really enjoyed our stay at this hotel. The facilities are especially nice, and the service is impeccable. The room temperature was hard to keep comfortable and the jacuzzi was out of service, but those are the only bad details. The breakfast was very good, and they have a very good deal for lunch that includes 3... More

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Deborah W, Public Relations Manager at Crowne Plaza Huangshan Yucheng, responded to this review

Dear Guest, Thank you for your great compliment of our hotel accommodation. The hotel staff has been always doing their best to serve our guests with thoughtful and caring service.We are looking forward to your next visit in Huangshan! Best regards Deborah Wang Marcom Manager Crowne Plaza Huangshan Yucheng More

Nanjing County, China
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 21, 2014

This is the only luxury hotel in Huangshan, so you don't have much of a choice and this is maybe why they don't care about their service. 1. we arrived in the hotel at 4pm on April 7th. And immediately my friends and I ( total of 4 families) hit the lounge. The "fu wu yuan" immediately told us they... More

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Deborah W, Public Relations Manager at Crowne Plaza Huangshan Yucheng, responded to this review

Dear Guest, Thank you for your valuable commnets. First, we would like to make a sincere apology to you for the poor performance of our staff in service delivery.For what concerned, we have taken your constructive feedback and suggestions seriously and are working on intensifying relevant training to ensure all of our guests are treated by our Crowne Plaza standardand... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 19, 2014

Booked 2 club rooms and were able to check in at 9.30am which was great. AC wasn't working in the hotel the weekend we were here, no note in room to explain this and although April, room still was 28c. Reception staff were superb and gave us a fan which didn't help so asked for a portable AC unit which... More

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Deborah W, Public Relations Manager at Crowne Plaza Huangshan Yucheng, responded to this review

Dear guest, Thank you very much for sharing your experience with us on tripadvisor following your recent stay at Crowne Plaza Huangshan Yucheng.Your review is greatly appreciated. We are pleased to know that you would like to recommend us as a worthy choice of accommodation, however we do apologize for the service components that you felt that did not meet... More

Senior Contributor
29 reviews 29 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

The Crowne Plaza Huangshan Yucheng is a beautiful hotel with comfortable rooms. The location is great and the rooms have great amenities. Front desk staff and the concierge are very nice, professional, and helpful. As others have mentioned in their reviews, the food quality is terrible. Food is not fresh and it seems they re-serve the same food day after... More

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Deborah W, Public Relations Manager at Crowne Plaza Huangshan Yucheng, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your stay in Huangshan and we would like to appreciate you also for taking the time to leave us your valuable feedback on Tripadvisor. we were really thrilled when reading your positive comments about our beautiful hotel, comfortable rooms, great location and nice and professional hotel staff, but on... More

Shanghai, China
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 22, 2014

Pros - swanky decor and clean because it is new, comfortable beds, decent bathroom. Cons - everything else. This was a stopover en route to Jingdezhen from Shanghai. We booked a club room for three people which was supposed to have a sofa bed and two double beds. The room was very small with barely enough room for two single... More

Was this review helpful? Yes 2
Deborah W, Public Relations Manager at Crowne Plaza Huangshan Yucheng, responded to this review

Thank you so much for taking the time to leave us your valuable feedback. As an IHG Rewards Club member we greatly appreciate your loyalty to our brand and Hotel. Please accept our deepest apologies for the issues you had encountered on some aspects of your stay with us. All of our guest reviews are evaluated by management and yours... More

Shanghai, China
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2014

The hotel decoration splendid! Rooms very beautiful and clean. Staff is very nice BUT would really need some training. The food experience was the one that would really need improvement. We live in China and do speak some Chinese so communication is Ok. Lets give some examples: for dinner, pastas were not cooked enough for the first dinner we had... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2014

This is as good as it gets in this part of the country. Nice Big lobby, a bit cold, but the grandeur is there. Facility is new and everything works. Nice big indoor pool, but a rather make shift looking gym. But sufficient for a serious workout. The Breakfast offers a rather good spread, but somehow, I can't find something... More

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Additional Information about Crowne Plaza Huangshan Yucheng

Address: No.1 Huizhou Avenue, Tunxi District, Huangshan 245000, China
Phone Number:
Location: China > Anhui > Huangshan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Huangshan Yucheng 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Huangshan #1 Spa Hotel in Huangshan #15 Best Value Hotel in Huangshan
Hotel Class
Number of rooms
485

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