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Crowne Plaza Huangshan Yucheng

Certificate of Excellence
4.5 of 5
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No.1 Huizhou Avenue, Tunxi District, Huangshan 245000, China
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Crowne Plaza Huangshan Yucheng
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Ranked #3 of 407 Hotels in Huangshan
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
ab2030 United States
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Level Contributor
100 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a typical Chinese hotel - huge building, below average service, terrible breakfast. Air condition doesn't work well, toilets don't flush, hot water needs to be waited for 15 minutes. However it seems to be the best option if you want to explore the Hangshan region.

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Deborah W, Manager at Crowne Plaza Huangshan Yucheng, responded to this review

We felt very sorry about your stay experience with us, We do apologize that we haven't found out your problems in advance and solved them. and they made you so disappointed. If you are convinient, would you please share more details of breakfast and others problem with us to help us improving in the future? Hope you can give us... More 

Boulder, CO
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We intended to stay just one night, the night before hiking for two days in Huangshan. The hotel is about an hour away from the mountain base, and they were very helpful in arranging a taxi at a reasonable price (200 RMB) to take us there. All of the front desk staff and concierge had good English and were very... More 

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Deborah W, Manager at Crowne Plaza Huangshan Yucheng, responded to this review

Thanks a lot for sharing your experience with us. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Honolulu
Level Contributor
400 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed May 25, 2015

The Crowne Plaza Huangshan Hotel is fairly new, big and looks to be among the best in Huangshan City. The hotel is located by the river, outside of the major business areas in a quiet neighborhood. Nice walkways on both sides of the river make for nice strolls, jogging, etc. The large lobby is in the center of 2 large... More 

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New York City, New York
Level Contributor
424 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed May 18, 2015

This imposing complex in Tunxi is conveniently located to explore the Hangshan region. Rooms are well appointed and spacious. Indoor swimming pool is the largest I have ever seen in a Hotel. Good free wifi. Dining options are somewhat limited,beware that the buffet closes at 8:30 PM Staff in dining room somewhat inexperienced and disorganized but willing. Buffets are chiefly... More 

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New York City, New York
Level Contributor
424 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed May 17, 2015

This modern hotel is conveniently located to explore the Huangshan region. It is well appointed,very clean and wifi unabled The restaurant tends to close early (8:30PM) Buffets are mostly Chinese food and service can be spotty. Do visit the pool ,one of the largest indoor pools I have seen in a hotel

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HongKong
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13 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 14, 2015

Infrastructure: Most new hotels in China are built to very high standards these days. This Crowne Plaza is no exception, and it could have passed itself off for a Hyatt equivalent in many parts of North America. It is modern, new, and grand but not overly blingy like some of the 5 star hotels in first tier China cities that... More 

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Shanghai, China
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 7, 2015

As common in many parts of China inner regions, this relatively new hotel is over-built (for now). I am guessing more than half of the hotel and its facilities are not utilized at the moment. Which means, it's great for the guests! It's generally clean, with very impressive lobby, and not lacking in amenities. Most of the staff struggle with... More 

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Detroit, Michigan
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed April 20, 2015

The moment I walked in this hotel. I was totally impressed with the size and decoration of the lobby. It is impressive for this small town. I was upgraded to the Executive Floor with the River view. The room is nice and clean. The service from this hotel is excellent. They have very good staff. I had my breakfast ,... More 

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Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 8, 2015

Best service I have ever experienced. Before my arrival, I emailed at length with the concierge Mr. Zhang who booked a taxi for me from the airport to the hotel (40rmb). The concierges Mr. Zhang and Yan (?) were fantastic, extremely friendly and helpful. They gave me plenty of suggestions and helped me arrange my whole trip to Mt. Huangshan,... More 

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China
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 2, 2015

We stayed twice there. The first time we booked nonsmoking room got a room with smoking smell... The second time didn't have any requests got a no smell room! Others we were quite satisfied, good breakfirst many options , very close to highway exit No. 3. Easy to find it.

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