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Hotel Santa Cruz

Certificate of Excellence
Plaza de Armas 286, Santa Cruz, Chile
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Best prices for: 1 room 1 guest
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Hotel Santa Cruz
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Hotel Santa Cruz
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380 reviews from our community

Traveler rating
    168
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kansas City, Missouri
Top Contributor
55 reviews 55 reviews
45 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 11, 2014

We stayed here for a night while visiting some wineries in Colchagua. The room was small, but we were really never in it so it didn't matter. The WiFi worked well and the breakfast was pretty good. If you are looking for a place to stay while visiting wineries I would suggest looking at some of the other hotels that... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios. Revisaremos nuestras tarifas, para obtener una buena relación precio-calidad. Saludos cordiales, Hotel Santa Cruz. More 

Santiago, Chile
Top Contributor
178 reviews 178 reviews
17 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed August 10, 2014

The hotel's restaurant is this nice place where you can enjoy a proper meal next to a warming fireplace. The menu is nice and moderately priced but not outstanding. It is unfortunate thought that the wine options are so overpriced in comparison to other great restaurants of the area. The service is prompt and cordial. I wouldn't recommend it as... More 

Was this review helpful? Yes 1
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Agradecemos sus comentarios. Revisaremos los valores de nuestros vinos, en comparación con la competencia. Saludos cordiales, Hotel Santa Cruz. More 

arizona
Top Contributor
85 reviews 85 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 4, 2014

I spent two nights at the Santa Cruz last month. It is a boutique hotel on the square. The front desk people were friendly and helpful. The meandering pool was unique.. The hotel is affiliated with the adjoining casino (which charges an admission fee...what?.??), and a wonderful little 'around the corner' museum. My room was in the rear so the... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Agradecemos sus comentarios. Saludos desde Santa Cruz, Chile. More 

Puerto Varas, Chile
Top Contributor
82 reviews 82 reviews
30 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed March 16, 2014

I think the first thing that comes to mind when thinking about reviewing this hotel is "strange" it has some funky decor going on, nothing cheap, but definitely unique. the room itself seemed a bit small and outdated, especially for the rate, and no view to speak of. the bathroom was verging on the claustrophobic. but the outdoor area is... More 

Was this review helpful? Yes 2
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por dejar sus opiniones en tripadvisor. Saludos, More 

New York City
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 26, 2014

Recently renovated rooms--in the center of Plaza de Armas--excellent museum attached to the hotel. Main restaurant and pool area dining --attractive settings with good local food. Had fun experimenting with breakfast (avocado spread and soft cheese) different for us, but good! Very helpful, friendly staff. Glad we stayed here.

Was this review helpful? Yes 1
AlmaCruz2, Guest Relations Manager at Hotel Santa Cruz, responded to this review

Thanks for leaving you comment. Best Regards, Hotel Santa Cruz More 

Santiago, Chile
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2014

I really liked the decor and facilities of this hotel, and I would consider this by far the nicest hotel that I've stayed at outside of Santiago. It is a nice combination of a boutique hotel and large chain hotel. It has a very spread out layout of three story buildings, with a pool area in the middle. The pool... More 

Was this review helpful? Yes 1
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Nos alegramos que haya podido disfrutar de todos nuestros servicios, agradecemos su tiempo en escribirnos en tripadvisor. Esperamos tenerlo nuevamente... More 

Edmonton, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 14, 2014

We stopped for salad and ice cream in the restaurant by the pool. Pretty location, but the salad was comprised of 4 ice cream sized scoops of goat cheese with a few straggly pieces of lettuce, 5 kernels of corn and a few green beans. Not exactly what anyone would consider a goat cheese salad. The servers were friendly but... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por su tiempo, veremos lo sucedido con las comidas y personal, para que esto no se repita. Saludos... More 

New York City, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 14, 2014

Hotel Santa Cruz - with some updating would be a spectacular hotel. It's in a great location, in the heart of Santa Cruz and very close to some of the wonderful wineries in colchagua. The rooms are clean but need updating. There are a number of B&B's in the area if you want a more personal visit. The wine bar... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios en tripadvisor, agradecemos su tiempo, ya que sus opiniones son importantes para nosotros y así... More 

Chicago, Illinois, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 26, 2013

We stayed here two weeks ago on a hiking and biking tour. It was ok. There arent many choices around. If you are in this area, it is a good place to stay. The rooms are clean. Nothing super fancy. But do not go to the spa. I had a body treatment. They just spread the lotion on me and... More 

Was this review helpful? Yes 1
Wigan
Top Contributor
190 reviews 190 reviews
60 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed November 25, 2013

Ideally situated for the wine region in the centre of Santa Cruz. The hotel has some amazing stained glass windows and quirky, old fashioned decor. The staff are friendly and helpful. The rooms are clean and well presented. The restaurant however lets the hotel down. The food one night was appalling! Overcooked meat, undercooked chips and the homemade pork roll... More 

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