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All 7 Santa Cruz hotels

Hotel Santa Cruz

4.0 of 5 Hotel   |   Plaza de Armas 286, Santa Cruz, Chile
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Hotel Santa Cruz
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76%
Ranked #6 of 7 hotels in Santa Cruz
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 3, 2013
M-Birder Idaho
  • Reviews (206)
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206 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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There are newer reviews for Hotel Santa Cruz
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Idaho
Top Contributor
51 reviews 51 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 3, 2013

The public areas of the hotel were beautiful with colorful décor and stained glass. Rooms were adequate in size, clean, comfortable, and well appointed. The hotel is in a good location. Breakfast is good. We would stay here again if we return to Santa Cruz.

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. For allowing us to improve our service and accomodations More

NJ
Top Contributor
168 reviews 168 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed April 15, 2013

Interesting hotel in Santa Cruz across from the central square; location good. The room was adequate and clean. The hotel staff was OK - not super helpful. There is a pool and poolside bar. The morning breakfast was more than sufficient and tasty. It's a place to stay in the valley for access to vineyards and wineries; or for business.... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. for allowing us to improve our service and accomodations. More

La Paz, Bolivia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2013

The hotel is kind of expensive, but the food is tasty, and also you can use the spa and swimming pool, both are great to lessen the daily stress. Santa Cruz is a beautiful valley, with vineyards everywhere, and with a great and well known museum, which is next to the hotel. I really enjoyed the visit

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. for allowing us to improve our service and accomodations. More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2013

I stayed at the hotel for two nights while in Mendoza for the annual wine festival. I loved the unique style of the hotel...how many times do you stay in a hotel that's built in/on top of a museum!?! If you stay in the back bldg, there's a cut out (w/a beautiful stain glass dome on top) where you can... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. for allowing us to improve our service and accomodations. More

Santiago, Chile
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 5, 2013

The hotel is very nice in general, kept clean and tidy. The indoor swimming pool is great to spend good time with children. The room was OK. There is a daycare service for young children where they can also have great time. The common areas around the outdoor swimming pool are among the strengths of the hotel. The breakfast was... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your coments. Those are very important for our Hotel. For allowing us to improve our service and accomodations. Regards More

Halifax, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 17, 2013

The hotel is clean and comfortable. Our room was at the back of the property near the casino. It was very quite, except for some noisy guests returning to their room late one night. Our room was an average size but well appointed and clean. Staff at the front desk and tourist desk were a bit cold, but approachable and... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings. Best Regards! More

long island, new york
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 15, 2013

The hotel was very nice- clean comfortable room, very good breakfast and beautiful pool area with outdoor seating for drinks and food. Too bad we had to hunt down a member of the hotel staff every time we wanted to order something. Same problem getting coffee at breakfast. Although the staff was polite I wouldn't describe them as friendly. Great... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings. Best Regards! More

Santiago, Chile
Top Contributor
153 reviews 153 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 15, 2013

I stayed just a weekend but could feel very cozy at this hotel. The location is very good right in front of the main plaza. Tours are easily availble to vineyards, it´s just 200m or less to the museum and short drive to restaurants. Breakfast is good. I haven´t tried the other facilities.

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New York City, New York
Top Contributor
71 reviews 71 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 17, 2013

We stayed here as a base for touring wineries. The hotel is new ,clean and very pretty. The look is spanish style and tastefully done throughout. There is an office in the lobby that can book reservations for tours and lunches at nearby wineries- something you must have. After a busy day, relax by the beautiful lagoon pool with lush... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings. Best Regards! More

NJ
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 17, 2013

Excellent staff. Great location in the center of town. Nice downtown to exlore. Great ice cream parlor about 10 minute walk down the main street. Rooms were nicely decorated and very comfortable. Also enjoyed the heated pool.

Was this review helpful? Yes
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings. Best Regards! More

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Additional Information about Hotel Santa Cruz

Address: Plaza de Armas 286, Santa Cruz, Chile
Location: Chile > O'Higgins Region > Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Santa Cruz 4*
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Also Known As:
Hotel Santa Cruz Chile

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
116

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