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Hotel Santa Cruz

4.0 of 5 Plaza de Armas 286, Santa Cruz, Chile
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Certificate of Excellence 2014
Hotel Santa Cruz
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Hotel Santa Cruz
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263 reviews from our community

Traveler rating
    109
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    41
    13
    6
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56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Santa Cruz
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New York City, New York
Contributor
15 reviews 15 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 14, 2014

Hotel Santa Cruz - with some updating would be a spectacular hotel. It's in a great location, in the heart of Santa Cruz and very close to some of the wonderful wineries in colchagua. The rooms are clean but need updating. There are a number of B&B's in the area if you want a more personal visit. The wine bar... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios en tripadvisor, agradecemos su tiempo, ya que sus opiniones son importantes para nosotros y así... More

Chicago, Illinois, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 26, 2013

We stayed here two weeks ago on a hiking and biking tour. It was ok. There arent many choices around. If you are in this area, it is a good place to stay. The rooms are clean. Nothing super fancy. But do not go to the spa. I had a body treatment. They just spread the lotion on me and... More

Was this review helpful? Yes 1
Wigan
Top Contributor
145 reviews 145 reviews
46 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed November 25, 2013

Ideally situated for the wine region in the centre of Santa Cruz. The hotel has some amazing stained glass windows and quirky, old fashioned decor. The staff are friendly and helpful. The rooms are clean and well presented. The restaurant however lets the hotel down. The food one night was appalling! Overcooked meat, undercooked chips and the homemade pork roll... More

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Tucson AZ
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2013

If visiting the wine country, this hotel is pretty convenient. It's clean, comfortable, old world, and is well situated on the main square with easy access to local shopping, an ATM, a sandwich shop (amazing sandwiches!!!) and a social club which turned out to be great place to grab dinner. The hotel has a quite charming ambience with lilac and... More

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Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2013

On a recent trip to South America, this hotel was our first destination. The room was ready for early day arrival. There is free Internet. The colorful decor make it welcoming. There is easy access to nearby vineyards.

Was this review helpful? Yes
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your coments. Those are very important for our Hotel Santa Cruz. For allowing us to improve our service and accomodations. Regards More

Idaho
Top Contributor
51 reviews 51 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 3, 2013

The public areas of the hotel were beautiful with colorful décor and stained glass. Rooms were adequate in size, clean, comfortable, and well appointed. The hotel is in a good location. Breakfast is good. We would stay here again if we return to Santa Cruz.

Was this review helpful? Yes
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. For allowing us to improve our service and accomodations More

NJ
Top Contributor
168 reviews 168 reviews
12 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed April 15, 2013

Interesting hotel in Santa Cruz across from the central square; location good. The room was adequate and clean. The hotel staff was OK - not super helpful. There is a pool and poolside bar. The morning breakfast was more than sufficient and tasty. It's a place to stay in the valley for access to vineyards and wineries; or for business.... More

Was this review helpful? Yes 2
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. for allowing us to improve our service and accomodations. More

La Paz, Bolivia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2013

The hotel is kind of expensive, but the food is tasty, and also you can use the spa and swimming pool, both are great to lessen the daily stress. Santa Cruz is a beautiful valley, with vineyards everywhere, and with a great and well known museum, which is next to the hotel. I really enjoyed the visit

Was this review helpful? Yes
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. for allowing us to improve our service and accomodations. More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2013

I stayed at the hotel for two nights while in Mendoza for the annual wine festival. I loved the unique style of the hotel...how many times do you stay in a hotel that's built in/on top of a museum!?! If you stay in the back bldg, there's a cut out (w/a beautiful stain glass dome on top) where you can... More

Was this review helpful? Yes
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. for allowing us to improve our service and accomodations. More

Santiago, Chile
Contributor
19 reviews 19 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 5, 2013

The hotel is very nice in general, kept clean and tidy. The indoor swimming pool is great to spend good time with children. The room was OK. There is a daycare service for young children where they can also have great time. The common areas around the outdoor swimming pool are among the strengths of the hotel. The breakfast was... More

Was this review helpful? Yes
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your coments. Those are very important for our Hotel. For allowing us to improve our service and accomodations. Regards More

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Additional Information about Hotel Santa Cruz

Address: Plaza de Armas 286, Santa Cruz, Chile
Location: Chile > O'Higgins Region > Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Santa Cruz 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hotel Santa Cruz Chile

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