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All 7 Santa Cruz hotels

Hotel Santa Cruz

4.0 of 5 Hotel   |   Plaza de Armas 286, Santa Cruz, Chile
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Hotel Santa Cruz
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76%
Ranked #6 of 7 hotels in Santa Cruz
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Chris W Kansas City, Missouri
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218 people have reviewed this hotel

Traveler rating
    85
    77
    38
    12
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Kansas City, Missouri
Top Contributor
56 reviews 56 reviews
46 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a night while visiting some wineries in Colchagua. The room was small, but we were really never in it so it didn't matter. The WiFi worked well and the breakfast was pretty good. If you are looking for a place to stay while visiting wineries I would suggest looking at some of the other hotels that... More

AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios. Revisaremos nuestras tarifas, para obtener una buena relación precio-calidad. Saludos cordiales, Hotel Santa Cruz. More

Santiago, Chile
Top Contributor
97 reviews 97 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel's restaurant is this nice place where you can enjoy a proper meal next to a warming fireplace. The menu is nice and moderately priced but not outstanding. It is unfortunate thought that the wine options are so overpriced in comparison to other great restaurants of the area. The service is prompt and cordial. I wouldn't recommend it as... More

AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Agradecemos sus comentarios. Revisaremos los valores de nuestros vinos, en comparación con la competencia. Saludos cordiales, Hotel Santa Cruz. More

arizona
Top Contributor
68 reviews 68 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 4, 2014

I spent two nights at the Santa Cruz last month. It is a boutique hotel on the square. The front desk people were friendly and helpful. The meandering pool was unique.. The hotel is affiliated with the adjoining casino (which charges an admission fee...what?.??), and a wonderful little 'around the corner' museum. My room was in the rear so the... More

AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Agradecemos sus comentarios. Saludos desde Santa Cruz, Chile. More

Puerto Varas, Chile
Top Contributor
78 reviews 78 reviews
28 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 16, 2014

I think the first thing that comes to mind when thinking about reviewing this hotel is "strange" it has some funky decor going on, nothing cheap, but definitely unique. the room itself seemed a bit small and outdated, especially for the rate, and no view to speak of. the bathroom was verging on the claustrophobic. but the outdoor area is... More

AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por dejar sus opiniones en tripadvisor. Saludos, More

New York City
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2014

Recently renovated rooms--in the center of Plaza de Armas--excellent museum attached to the hotel. Main restaurant and pool area dining --attractive settings with good local food. Had fun experimenting with breakfast (avocado spread and soft cheese) different for us, but good! Very helpful, friendly staff. Glad we stayed here.

AlmaCruz2, Guest Relations Manager at Hotel Santa Cruz, responded to this review

Thanks for leaving you comment. Best Regards, Hotel Santa Cruz More

Santiago, Chile
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2014

I really liked the decor and facilities of this hotel, and I would consider this by far the nicest hotel that I've stayed at outside of Santiago. It is a nice combination of a boutique hotel and large chain hotel. It has a very spread out layout of three story buildings, with a pool area in the middle. The pool... More

AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Nos alegramos que haya podido disfrutar de todos nuestros servicios, agradecemos su tiempo en escribirnos en tripadvisor. Esperamos tenerlo nuevamente... More

Edmonton, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 14, 2014

We stopped for salad and ice cream in the restaurant by the pool. Pretty location, but the salad was comprised of 4 ice cream sized scoops of goat cheese with a few straggly pieces of lettuce, 5 kernels of corn and a few green beans. Not exactly what anyone would consider a goat cheese salad. The servers were friendly but... More

AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por su tiempo, veremos lo sucedido con las comidas y personal, para que esto no se repita. Saludos... More

New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 14, 2014

Hotel Santa Cruz - with some updating would be a spectacular hotel. It's in a great location, in the heart of Santa Cruz and very close to some of the wonderful wineries in colchagua. The rooms are clean but need updating. There are a number of B&B's in the area if you want a more personal visit. The wine bar... More

AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios en tripadvisor, agradecemos su tiempo, ya que sus opiniones son importantes para nosotros y así... More

Chicago, Illinois, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 26, 2013

We stayed here two weeks ago on a hiking and biking tour. It was ok. There arent many choices around. If you are in this area, it is a good place to stay. The rooms are clean. Nothing super fancy. But do not go to the spa. I had a body treatment. They just spread the lotion on me and... More

Wigan
Top Contributor
122 reviews 122 reviews
41 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 25, 2013

Ideally situated for the wine region in the centre of Santa Cruz. The hotel has some amazing stained glass windows and quirky, old fashioned decor. The staff are friendly and helpful. The rooms are clean and well presented. The restaurant however lets the hotel down. The food one night was appalling! Overcooked meat, undercooked chips and the homemade pork roll... More

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Additional Information about Hotel Santa Cruz

Address: Plaza de Armas 286, Santa Cruz, Chile
Location: Chile > O'Higgins Region > Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Santa Cruz 4*
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Also Known As:
Hotel Santa Cruz Chile

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
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