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Hotel Santa Cruz

4.0 of 5 Plaza de Armas 286, Santa Cruz, Chile
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Certificate of Excellence 2014
Hotel Santa Cruz
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Hotel Santa Cruz
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295 reviews from our community

Traveler rating
    129
    103
    43
    14
    6
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66
116
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
30 reviews 30 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in Santa cruz downtown, great service, rooms are clean and big, big bathroom! The hotel property has gardens, a museum, wine store, a very nice pool and the restaurant is formidable, we had dinner with ceviches and they were truly amazing! It also has a casino. If you are in a wine trip dont miss this hotel!

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed November 1, 2014

Very nice hotel in Colchagua Valley, close to La Ruta del Vino where you can taste the best chilean wines. The only thing I didn't like was the room carpet, tile would be much better specially in that kind of hotel. All the rest was perfect and we had a great time. Don't miss restaurant La Famiglia de Santis just... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios y sugerencias. Esperamos nos vuelva a visitar. Saludos cordiales, Hotel Santa Cruz. More 

Lincoln, NE USA
Top Contributor
67 reviews 67 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 21, 2014

We stayed here with friends and booked their package with vineyard tour, astromological experience, vintage car museum and cultural museum tour and it was the best thing we did Chile. Well organized, educational and interesting. We also ate at their hotel resturant, and it was the best quality and value we encountered in Santa Cruz. This is definitely the best... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios. Nuestro hotel se localiza cercano a los principales atractivos de la zona, y los que... More 

Denver, Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2014

This is a great place to stay if you want to stay in downtown Santa Cruz. It is steps away from the Ruta del Vino office - where you can make reservations for wine tours. Within walking distance to a couple of restaurants. We were there in off season, so it was easy to make reservations for wine tours and... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios. Nuestro hotel se encuentra cerca de diferente sitios turísticos como son los viñedos de la... More 

Kansas City, Missouri
Top Contributor
55 reviews 55 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 11, 2014

We stayed here for a night while visiting some wineries in Colchagua. The room was small, but we were really never in it so it didn't matter. The WiFi worked well and the breakfast was pretty good. If you are looking for a place to stay while visiting wineries I would suggest looking at some of the other hotels that... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios. Revisaremos nuestras tarifas, para obtener una buena relación precio-calidad. Saludos cordiales, Hotel Santa Cruz. More 

Santiago, Chile
Top Contributor
137 reviews 137 reviews
11 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed August 10, 2014

The hotel's restaurant is this nice place where you can enjoy a proper meal next to a warming fireplace. The menu is nice and moderately priced but not outstanding. It is unfortunate thought that the wine options are so overpriced in comparison to other great restaurants of the area. The service is prompt and cordial. I wouldn't recommend it as... More 

Was this review helpful? Yes 1
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Agradecemos sus comentarios. Revisaremos los valores de nuestros vinos, en comparación con la competencia. Saludos cordiales, Hotel Santa Cruz. More 

arizona
Top Contributor
74 reviews 74 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 4, 2014

I spent two nights at the Santa Cruz last month. It is a boutique hotel on the square. The front desk people were friendly and helpful. The meandering pool was unique.. The hotel is affiliated with the adjoining casino (which charges an admission fee...what?.??), and a wonderful little 'around the corner' museum. My room was in the rear so the... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Agradecemos sus comentarios. Saludos desde Santa Cruz, Chile. More 

Puerto Varas, Chile
Top Contributor
78 reviews 78 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed March 16, 2014

I think the first thing that comes to mind when thinking about reviewing this hotel is "strange" it has some funky decor going on, nothing cheap, but definitely unique. the room itself seemed a bit small and outdated, especially for the rate, and no view to speak of. the bathroom was verging on the claustrophobic. but the outdoor area is... More 

Was this review helpful? Yes 2
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por dejar sus opiniones en tripadvisor. Saludos, More 

New York City
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2014

Recently renovated rooms--in the center of Plaza de Armas--excellent museum attached to the hotel. Main restaurant and pool area dining --attractive settings with good local food. Had fun experimenting with breakfast (avocado spread and soft cheese) different for us, but good! Very helpful, friendly staff. Glad we stayed here.

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AlmaCruz2, Guest Relations Manager at Hotel Santa Cruz, responded to this review

Thanks for leaving you comment. Best Regards, Hotel Santa Cruz More 

Santiago, Chile
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2014

I really liked the decor and facilities of this hotel, and I would consider this by far the nicest hotel that I've stayed at outside of Santiago. It is a nice combination of a boutique hotel and large chain hotel. It has a very spread out layout of three story buildings, with a pool area in the middle. The pool... More 

Was this review helpful? Yes 1
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Nos alegramos que haya podido disfrutar de todos nuestros servicios, agradecemos su tiempo en escribirnos en tripadvisor. Esperamos tenerlo nuevamente... More 

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Additional Information about Hotel Santa Cruz

Address: Plaza de Armas 286, Santa Cruz, Chile
Location: Chile > O'Higgins Region > Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Santa Cruz 4*
Number of rooms: 116
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Also Known As:
Hotel Santa Cruz Chile

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