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Hotel Santa Cruz

Certificate of Excellence
Plaza de Armas 286, Santa Cruz, Chile
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Hotel Santa Cruz
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414 Reviews from our TripAdvisor Community

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Traveler rating
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    148
    51
    19
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (414)
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    (101)
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    (86)
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    (91)
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    (136)
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Galway, Ireland
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I want to make it clear that my review, as the title indicates, is about the bar/restaurant. I have been to this hotel couple of years ago and the attention was good. The place itself is lovely and charming BUT the staff let down the place when we went to visit it with family and friends. One of my friends... More 

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San Diego, California
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel provided first class service from check. The restaurant menu has a selection for every taste. There is s museum on the property that should not be misted, has many artifacts that I have not seen elsewhere.

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AlmaCruz2, Turismo y Negocios at Hotel Santa Cruz, responded to this review

Thank you very much for your words and your time. We are pleased to know your opinion as foreign tourists More 

Santiago, Chile
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

We stayed at this hotel for Father's Day, taking advantage of a special they had, and enjoyed every minute of the stay. There was excellent food, outstanding service and lots to do and see. We've been here many times and we will definitely be back again. You just feel so welcome here.

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AlmaCruz2, Turismo y Negocios at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus palabras y nos complace saber que ha estado en varias oportunidades con nosotros y lo sigue... More 

Santiago, Chile
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 21, 2015

It is a completely restored hotel, in the center of the Colchagua Valley, perfect to visit the vineyards spread all over that valley. If you like wines, specially red ones, this is the perfect combination to visit this beautiful valley. Our room had balcony, I think almost all of them have, everything is carefully design in native wood, good space... More 

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AlmaCruz2, Turismo y Negocios at Hotel Santa Cruz, responded to this review

Thanks for your time and words More 

Milwaukee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

Nice hotel, has a real "exclusive compound" feel. Rooms are nice but for the money ($300+ per night), I would have hoped for a bit more. Not much within walking distance, save a few shops. But overall a nice stay in wine country.

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AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

We appreciate your time to write and of course your suggestions regards More 

Colorado Springs, Colorado
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 28, 2015

Six of us stayed here to tour the Colchagua wine country. The hotel is super, with old artwork, colonial style appointments. Very tasteful and fun. The breakfasts are wonderful. I agree with the need to see the attached museum - it is an unexpected gem.

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AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review
Google Translation

Estimado, Muchas gracias por su opinión, nos ayuda para mejorar y entregar el mejor servicio Saludos Cordiales Hotel Santa Cruz More 

Santiago, Chile
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 14, 2015

Very nice experience in this nice hotel in the heart of Colchagua Valley. Very nice restaurant beside the pool, with very friendly service and delicious salads and fruit. I recommend it as an obligatory stop to relax and enjoy the surrounding wine yards and even get to the great Vichuquen lake area.

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por su tiempo en escribirnos, Santa Cruz es una bella ciudad y por supuesto todo el Vale de... More 

Melbourne, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 8, 2015

This hotel is very central in the small town of Santa Cruz, next to a fantastic museum and to a casino if you like to gamble. The staff are truly excellent and their Huaso / Huasa hotel uniforms based on their culture are spectacular. The restaurant is very good with authentic Chilean meals, A great spot to stay in when... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios y agradecemos su tiempo en escribirnos. Saludos cordiales, Hotel Santa Cruz. More 

Davie, Florida
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 5, 2015

Santa Cruz Hotel is a must if you love charming. My husband and I were guests of my Mother-in-law and sister-in-law at this fabulous Hotel. Our room was surprisingly large and comfortable with all modern facilities. We enjoyed breakfast in a bright, sunny dining area offering a wide variety of traditional Chilean breakfast foods. The fresh fruits were never ending... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Esperamos que haya disfrutado de todos nuestros servicios y agradecemos su tiempo en escribirnos. Saludos Cordiales Hotel Santa Cruz. More 

Brisbane, Australia
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed January 5, 2015

After traveling through Peru and Santiago, we literally had no idea what to expect in Colchagua Valley.The standards were all over the board from city to city and country to country. I guess you would say that my expectations were low at this point in our travels. That's why I was so pleasantly surprised by this hotel. The staff do... More 

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios. Nuestro Hotel se caracteriza especialmente por su gastronomía típica chilena, y eso es reflejado en... More 

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