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All 6 Santa Cruz hotels

Hotel Santa Cruz

4.0 of 5 Hotel   |   Plaza de Armas 286, Santa Cruz, Chile
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Hotel Santa Cruz
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Ranked #6 of 6 hotels in Santa Cruz
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
ABIIIChile Puerto Varas, Chile
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191 people have reviewed this hotel

Traveler rating
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    36
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Puerto Varas, Chile
Top Contributor
78 reviews 78 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I think the first thing that comes to mind when thinking about reviewing this hotel is "strange" it has some funky decor going on, nothing cheap, but definitely unique. the room itself seemed a bit small and outdated, especially for the rate, and no view to speak of. the bathroom was verging on the claustrophobic. but the outdoor area is... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por dejar sus opiniones en tripadvisor. Saludos, More

New York City
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2014

Recently renovated rooms--in the center of Plaza de Armas--excellent museum attached to the hotel. Main restaurant and pool area dining --attractive settings with good local food. Had fun experimenting with breakfast (avocado spread and soft cheese) different for us, but good! Very helpful, friendly staff. Glad we stayed here.

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AlmaCruz2, Guest Relations Manager at Hotel Santa Cruz, responded to this review

Thanks for leaving you comment. Best Regards, Hotel Santa Cruz More

Santiago, Chile
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2014

I really liked the decor and facilities of this hotel, and I would consider this by far the nicest hotel that I've stayed at outside of Santiago. It is a nice combination of a boutique hotel and large chain hotel. It has a very spread out layout of three story buildings, with a pool area in the middle. The pool... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Nos alegramos que haya podido disfrutar de todos nuestros servicios, agradecemos su tiempo en escribirnos en tripadvisor. Esperamos tenerlo nuevamente... More

Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 14, 2014

We stopped for salad and ice cream in the restaurant by the pool. Pretty location, but the salad was comprised of 4 ice cream sized scoops of goat cheese with a few straggly pieces of lettuce, 5 kernels of corn and a few green beans. Not exactly what anyone would consider a goat cheese salad. The servers were friendly but... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por su tiempo, veremos lo sucedido con las comidas y personal, para que esto no se repita. Saludos... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 14, 2014

Hotel Santa Cruz - with some updating would be a spectacular hotel. It's in a great location, in the heart of Santa Cruz and very close to some of the wonderful wineries in colchagua. The rooms are clean but need updating. There are a number of B&B's in the area if you want a more personal visit. The wine bar... More

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review
Google Translation

Muchas gracias por sus comentarios en tripadvisor, agradecemos su tiempo, ya que sus opiniones son importantes para nosotros y así... More

Chicago, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2013

We stayed here two weeks ago on a hiking and biking tour. It was ok. There arent many choices around. If you are in this area, it is a good place to stay. The rooms are clean. Nothing super fancy. But do not go to the spa. I had a body treatment. They just spread the lotion on me and... More

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Wigan
Top Contributor
110 reviews 110 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 25, 2013

Ideally situated for the wine region in the centre of Santa Cruz. The hotel has some amazing stained glass windows and quirky, old fashioned decor. The staff are friendly and helpful. The rooms are clean and well presented. The restaurant however lets the hotel down. The food one night was appalling! Overcooked meat, undercooked chips and the homemade pork roll... More

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Tucson AZ
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2013

If visiting the wine country, this hotel is pretty convenient. It's clean, comfortable, old world, and is well situated on the main square with easy access to local shopping, an ATM, a sandwich shop (amazing sandwiches!!!) and a social club which turned out to be great place to grab dinner. The hotel has a quite charming ambience with lilac and... More

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Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2013

On a recent trip to South America, this hotel was our first destination. The room was ready for early day arrival. There is free Internet. The colorful decor make it welcoming. There is easy access to nearby vineyards.

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your coments. Those are very important for our Hotel Santa Cruz. For allowing us to improve our service and accomodations. Regards More

Idaho
Top Contributor
51 reviews 51 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 3, 2013

The public areas of the hotel were beautiful with colorful décor and stained glass. Rooms were adequate in size, clean, comfortable, and well appointed. The hotel is in a good location. Breakfast is good. We would stay here again if we return to Santa Cruz.

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AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review

Thanks you for your comments. Those are very important for our Hotel Santa Cruz. For allowing us to improve our service and accomodations More

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Additional Information about Hotel Santa Cruz

Also Known As:
Hotel Santa Cruz Chile
Address: Plaza de Armas 286, Santa Cruz, Chile
Location: Chile > O'Higgins Region > Santa Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Santa Cruz 4*
Reservation Options:
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