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Tierra Atacama Hotel & Spa

Travelers' Choice award winner
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Camino Sequitor S/N, Ayllu de Yaye, San Pedro de Atacama, Chile
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Tierra Atacama Hotel & Spa
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427 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had booked 4 days, all inclusive. It was a great way to relax after several weeks of touring South America. The service and attention by staff is first rate. The hotel provides various trips (included in the package) and were happy to facilitate tours with their own guides. The food was good and nicely sized. Spa and sauna -... More 

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home
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just got back from a trip to Chile and spent 4 nights at the Tierra Atacama Resort. It was lovely. Very beautiful. We were in room 31 a family room and it was very spacious. I was traveling with my 2 teenage children. It had a nice deck. The deck only got a few hours of sun when we... More 

Was this review helpful? Yes 3
Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Shmurph: Thank you very much for sharing your thoughts! We are delighted to hear that you spent a lovely time at Tierra Atacama. Your very important input about the excursion description and selection process has been taken into consideration by informing our hotel Manager. We apologize for this lack of assistance. We are glad to hear that your overall... More 

Rio de Janeiro, RJ
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is perfect!!!!! Impressive, amazing, and the staff so friendly!!! We went to San Pedro Atacama with a large group of family and we had so much fun!!!!! Beautiful hotel, amazing place, and the staff always asking if everything was ok, if we wanted something.. so nice and so friendly!!!! On the first day we had lunch looking for... More 

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Carolina F: Thank you very much for your nice comment! We are very happy to hear that you had an amazing experience at Tierra Atacama and that your family enjoyed the excursions, meals, views and service. Warm regards, Cecilia - Guest Service. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This place is amazing!!! All The Staff And all The atmosphere were perfect! The guias are extremelly well prepared and friendly!!! So, everthing are fantastic!!!! We will came back soon!!! The spa is marvilous!!! The food is excellent and the kitchen is flexible!!!

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Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Mapgil: We are delighted to hear that your stay at Tierra Atacama was wonderful! Thanks for your great comment! Warm regards, Cecilia - Guest Service More 

London, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 31, 2015

Tierra does everything extremely well, from the overall design of the hotel to the care of guests on excursions. The rooms are large and air conditioned. All have a view of the Andes. The walk to the central facilities is through lovely gardens. Food and drink are first class. The care the hotel takes of its guests is apparent in... More 

Was this review helpful? Yes 1
Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Petra1813: Thank you so much for your nice comment. It is wonderful to hear that you had a fantastic experience at Tierra Atacama and that you were well taken care of during your stay! We would be delighted to welcome you to our Tierra Chiloé and Tierra Patagonia in a future trip to Chile! Warm regards, Cecilia - Guest... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 31, 2015

We stayed in Tierra Atacama in November 2014. This is a very nice place. The family room we had was huge and set on two floors. In fact it was way too big for a family of four. We were pleasantly surprised with the food. It was really good with three different options offered every day. The wine included in... More 

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Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Svetlana P: Thank you very much for your nice comment and for sharing your thoughts! We greatly appreciate your imput regarding the bikes and we will take some steps to improve that segment. It is wonderful to hear that your overall stay was amazing! Warm regards, Cecilia - Guest Service More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

This place is AMAZING. The care and attention of the staff is unsurpassed. I have never stayed in such an awesome place before. It is definitely worth the splurge . Stay an extra night or two, you won't regret it! Love Tierra atacama and will recommend to anyone I know !!!

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Liz R: Thanks for your great review! We are delighted to hear that your stay at Tierra Atacama was amazing and that you will recommend the experience to your family and friends. Warm regards, Cecilia - Guest Service More 

solymar
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 1, 2015

Lovely setting with mountain view, service is outstanding, food is great, excursions are stunning.. All inclusive scheme: you get all the meals, all the drinks, all the excursions. All of great quality. Great great great!!.

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Elgri d: Thank you for your great comments! We are very happy to hear that you had a wonderful time at Tierra Atacama and that you enjoyed the views, food and excursions. We will pass your comments to our staff. Warm regards, Cecilia - Guest Service More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed April 19, 2015

We had the oportunity to stay at this wonderful hotel with the greatest location. The tour guides were well experienced and they have such a great staff. I would love to visit again and stay longer. Thank you all for such a great stay.

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear Helen S: Thank you very much for your review! It is wonderful to hear that you had a great stay at Tierra Atacama and that you enjoyed the views, excursions, and the whole experience. We hope to welcome you again in the future to Tierra Atacama or one of our other hotels, Tierra Chiloe or Tierra Patagonia. Warm regards,... More 

LA
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 14, 2015

Nice rooms with private terrace and mountain view combined with a good restaurant. Perhaps the best is the outstanding tour advice with their own tours. Max combines your interests with the best of a wide variety of tours. Each tour guide is excellent, with Paula Flores being the best of the best. At the desk, Emilio (with some help from... More 

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Atacama Hotel & Spa, responded to this review

Dear LaPaj: We are truly delighted to hear that you stay at Tierra Atacama was wonderful and that you enjoyed the whole experience. We will pass your comments to the staff! Warm regards, Cecilia - Guest Service More 

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