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Awasi Atacama - Relais & Chateaux

Travelers' Choice award winner
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Tocopilla 4, San Pedro de Atacama, Chile
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Awasi Atacama - Relais & Chateaux
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Awasi Atacama - Relais & Chateaux
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358 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Beloit, Wisconsin
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great start to our desert stay meeting our guide Paulina and driver Ciano as we exited the airport. We were informed that the driest dessert in the world was not the case for our stay. There had been several days of rain with loss of life and washed out roads and not all the usual sights would be available during... More 

Was this review helpful? Yes
Sunny Isles Beach, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at this hotel in April. The place is beautiful, rustic but chic, using all natural and local materials. The cottages, made of adobe, are spacious,relaxing and have all the amenities you need. You get your own tour guide with a driver and a 4WD pick up truck for your entire stay and you can make... More 

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AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Lysandra and Michael, What a joy it is to read your review and thank you so much for the honors of naming us the “Best place in San Pedro de Atacama”. We are quite humbled by the beautiful details you have provided to the rest of the world that is reading your feedback. It was great showing you and... More 

PUTTE
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great way to experience the Atacama Desert. Excellent hotel, nice suites, friendly staff and excellent food. our program for the 3 days was well balanced and our guide Paz did a great job. Despite delays, we were welcomed and picked up at Calama airport and enjoyed a nice dinner at arrival at the hotel. The excursions were well prepared and... More 

Was this review helpful? Yes
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, Thank you very much for your detailed review of your time with us. We are all elated to see how well you enjoyed your 3 days at our hotel with your family. Of course, Paz sends her best and wants you to know how much fun she had showing you through this majestic location. Definitely, her favorite was... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Fantastic experience everything is great from the moment they pick you at the airport ! The team is exceptional- a special thanks to Pamela, Jorge, Jose and Cristobal and Pablo for the fantastic visit and their " buena onda". To Victoria and Johanna for being so attentive and to the chef Juan Pablo and Javier ( bartender) for the amazing... More 

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AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, Thanks again for re-entering your comments and feedback. We are very happy to see that your overall Awasi experience was “Amazing”. Seems like the details of your time with us are definitely some to remember. You are definitely the one with “buena onda”! It’s unfortunate that one of our staff members did not meet the expectations needed during... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

We visited Awasi for our anniversary. Everything is great, the staff very professional and kind- meals amazing and the excursions a truly unique experience. You should really go there once in your life. Everyhting is made to make you feel like a princess! A special thanks to our guide Jorge and our drivers Jose, Pablo and Cristobal and to Pamela... More 

Was this review helpful? Yes
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, Thank you so much for your comment. Your comments are very valuable to us and they surely help us in attaining the level of service we set out to provide our guests. Jorge sends his regards as do the rest of the team. We would love to welcome you to Awasi Patagonia in a near future and when... More 

Kilmarnock, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

Our stays at both Patagonia & Atacama could not have been better. Their different architectural styles blend well with their diverse environments, but are equal in their comfort. The staff is attentive, accommodating and always cheerful. We enjoyed both places immensely and recommend taking advantage of the promotion to experience both places. At Awasi Atacama, Marcela (not sure if this... More 

Was this review helpful? Yes
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, We appreciate the time you have taken to provide us with your feedback. Seems like you took advantage of our ICONIC EXTREMES Promotion! Great way to enjoy both ends of Chile, isn’t it? Both teams at each location remember you both dearly and we cannot wait to welcome you back to enjoy even more of the Awasi Experience.... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 11, 2015

We stayed at Awasi for 5 days for our honeymoon and can't say enough good things about both the hotel and the Atacama desert. Our guide Leah was incredible - so knowledgeable about the area and history of the Atacamia. Truly a spectacular place in our world.

Was this review helpful? Yes 2
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, Great to hear back from you and even more wonderful is that even after a year of your stay, we are fresh in your minds. Thank you so much for taking out the time to share your experience at Awasi with all of us. We are so happy to know you enjoyed your time with us and can’t... More 

Adelaide, Australia
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 11, 2015

If you go anywhere in South America, try to make this your last stop because after this everything else will disappoint! This resort ticked all the boxes and then went even further. The property has been built using local materials and in the local style and once inside it becomes obvious that their respect for the environment extends to their... More 

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AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Jenny S., Thank you so much for taking your time to let us in on your time with us. We ALL send you our regards as it was definitely great having you both here and showing you around this beautiful place. We are all very pleased to find out your time spent at our hotel was “Truly amazing”. The... More 

Hong Kong, China
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 5, 2015

Staying around San Pedro de Atacama is no longer a headache if you choose Awasi. You don't need to squeeze in backpacker hotels or hostels. This resort is so centrally located but with extremely nice and quiet environment. The staffs there are so friendly, so detailed in service which makes you all time comfort. The food are also delicate with... More 

Was this review helpful? Yes 3
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, Thank you so much for your comment as they are very valuable to us. It assists us in attaining the level of service we set out to provide our guests. We’re very glad to see that you were able to enjoy both of our properties in Chile. We look forward to welcoming you back to enjoy other projects... More 

Woodbury, Minnesota
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 5, 2015

We had just stayed at Awasi Patagonia before coming here. We thought, "Will this be as good?". The answer is YES. Victoria has an amazing team. From the moment we were picked up at the airport by our guide Ricardo, we felt a sense of home. Everyone, I mean everyone, goes out of their way to make sure your stay... More 

Was this review helpful? Yes 2
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, Thank you so much for the time you’ve allotted us to provide us with your comment. Spectacular is how we feel when we know what’s to come when reading the title of your review. It was a pleasure having you at our hotel last month. This is a unique experience where we precisely do not want to make... More 

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