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Awasi Atacama - Relais & Chateaux

Travelers' Choice award winner
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Tocopilla 4, San Pedro de Atacama, Chile
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Awasi Atacama - Relais & Chateaux
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410 Reviews from our TripAdvisor Community

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Wirral
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Given the cost, and compared to other great places we stayed in Chile, this was a bit of a let-down. Adobe hut was very comfortable, and food was excellent. But, the guide was not up to the standard we'd found elsewhere - English was sometimes hard to understand, and we started every excursion a few minutes late, waiting for him.... More 

Helpful?
Thank JosephineBoz
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear JosephineBoz, Thank you for sharing your feedback. First and foremost, we are all taken aback at your comments. We are extremely sorry for not being able to provide you the true Awasi Experience that we strive for and that you were expecting. At Awasi, we only have 10 rooms and knowing that we are human and may commit certain... More 

Paphos
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Awasi was simply perfect from the moment we arrived to the time we left after spending 4 nights there. The staff are friendly and cannot do enough to make sure your stay with them is an experience to remember. The accommodation was spacious and very well thought out, we did book the cheapest room, which is across the road from... More 

Helpful?
Thank pb200
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear pb200, We are simply thrilled to see that your Awasi Experience was a memorable one. Thank you very much for your comments but most importantly for choosing us during your time at our oasis in the desert. We all send you our regards as it was definitely great having you both here and showing you around this beautiful place.... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Awasi means home and that comes through in everything. We had a wonderful time here. The rooms are gorgeous and clean and the service is beyond exemplary! Our each need was warmly catered to and there was attention paid to every detail. Johanna made sure we wanted for nothing. The service at the restaurant by Christobal, Camer, Jose, Aldo and... More 

Helpful?
Thank A TripAdvisor Member
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Guest, Thank you so much for your comment and of course for naming us “Paradise”. It was a pleasure to show you the highlights of the Atacama Desert during your stay with us. We hope you can both come back for a few more nights in order to see our own “hidden gems” that you won’t find in the... More 

Brisbane, Australia
Level Contributor
200 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved our stay at Awasi, Our room was amazing, it was beautifully appointed, with the best quality towels I have ever had in a hotel. The "room" was in fact a small bungalow made up of a round bedroom, round bathroom, round shower. We also had a private courtyard. The staff at Awasi are outstanding, really helpful with a... More 

Helpful?
Thank Elizabeth_and_David
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Elizabeth_and_David, Fantastic is what we are saying on the beautiful words you have shared with us. For this, we all thank you very much. We are so glad to see how much you enjoyed your time with us. Thank you for taking out the time to share in detail your experience at Awasi Atacama. It pleases us quite a... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We spent four days as a family of four with two teenage boys over Christmas. The Awasi team was really terrific from the guides, front of house to the dining staff. They create the relaxed feel of a house party with none of the rigidity of schedules that other similar chains impose. The best part is having your own guide... More 

Helpful?
Thank Londoncubana
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mrs. Londoncubana, Thank you very much for such a wonderful review about your family time at Awasi. Great to welcome all of you at the beginning of this New Year! What a way to start this new chapter in a new country and doing something completely different than the norm. Everyone sends their regards and are thrilled to know... More 

Palm Beach, Florida
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 6, 2015

We enjoyed 5 great days in the Atacama and saw almost every excursion. The accommodations and food were top notch. Our shoes were promptly cleaned every evening which was a very nice touch. I give the staff high marks for being attentive. Our personal guide was outstanding. Mariano gets high marks for knowing the off-the-beaten path locations. He was very... More 

Helpful?
1 Thank Michael F
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mr. Michael F., Love to see you enjoyed your 5 days at Awasi! We also enjoyed your company and having you share your time at this majestic place that we call home. It always feels like we are welcoming an old friend to our vacation home away from the “hustle and bustle” of normal life. Mariano sends his regards... More 

Mondsee
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 30, 2015

High end base for many tours around San Pedro. Our room (no 5) was very spacious and very comfortable. You need to realize the high altitude it could affect your sleep as air is very dry. Restaurant food quality is also top, service quality in restaurant gives room for improvements. Best of all were our private guides Pauli & Christian.... More 

Helpful?
Thank Wolfgang S
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Ms. Wolfgang S., How can we ever forget you?! You are one of the few guests that have dared to climb the Toco Summit. A few find it a bit intimidating or just don’t have enough time to acclimate to the high-altitude. As you mentioned, you must give yourselves time for your body to property acclimate to this altitude.... More 

Atherton, California
1 review
5 of 5 stars Reviewed November 30, 2015

We spend 5 nights and 6 days at Awasi Atacama, and we have never had such tremendous personal service -- so professional and elegant! In the middle of the desert! Every need was attended to quickly and the food was out of this world. I am a die-hard cyclist, and the hotel assigned a guide to us who took me... More 

Helpful?
Thank Laura L
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Ms. Laura L., “Bravo, Bravo!” we love to get these great comments as yours. It is just such a “breath of fresh air” to see that you enjoyed that vigorous bike ride with your guide. He is always waiting for that guest that can handle that type of intensity and it’s a joy to see that you enjoyed it.... More 

Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

We were there in October, 2014. The service was fabulous. The resort assigns an individual guide and driver to each couple. You meet with them when you first arrive and they plan your activities in accordance with your interests and abilities. We were somewhat difficult because my husband has a mild disability which limits his activities, while I love to... More 

Helpful?
Thank Christine F
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Ms. Christine F., Wonderful to receive these beautiful comments from you after a year of your visit with us. This truly firms up the fact that we were able to leave a great imprint with the Awasi Experience! The most wonderful part that we love, is how vivid the details still are and you remember everything that you did... More 

Santos, SP
1 review
5 of 5 stars Reviewed November 23, 2015

We have been to Awasi for our honeymoon in july, 2015. We couldn't have chosen a better destination. The rooms are beautiful, comfortable and cosy. The staff is amazing and spoils you all the time, since your first moment there. Our tour guide, Paz was amazing along with the two drivers that were with us during our stay there. The... More 

Helpful?
Thank Lucianaxaviers
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mrs. Lucianaxaviers, We are so happy to hear from you again and as we told you here, honored that you chose Awasi as your honeymoon destination. We loved being able to show you our “neighborhood” and all of its charms. It was great surprising you both with that dinner by the fireplace and seeing your faces with delight. Our... More 

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