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Lodge Andino Terrantai

Certificate of Excellence
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Tocopilla No.411, San Pedro de Atacama 10, Chile
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1 room 1 adult
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Lodge Andino Terrantai
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363 Reviews from our TripAdvisor Community

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NJ
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed 3 nights in our visit to San Pedro. They were great from the moment we stepped in. At check in we were offered a cool juice, which we needed after the trip from Calama. The room wasn't huge, but it was spacious enough. There's no a/c, but it's not needed. It cools off at night & it feels... More 

Helpful?
Thank macfamilyNj
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at the lodge andino terrantai was a wonderful and relaxing experience. The location is optimal, located right by the town's church. The staff was nice and readily available to help, be it providing tourist information, snacks for outings or helping store luggage on check-out day. AThe provided breakfast was delicious equipped with fresh fruits and a variety of... More 

Helpful?
Thank José Pedro C
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

Thank you very much for your opinion. We appreciatea lot. The wi- fi sometimes fails, but it´s because we are in a remote location, the signal transmission is sometimes intermittent. Also the thick adobe walls of the hotel with more than 70 centimetros prevents efficient trasmission. But thank you very much. we are happy that you had a great stay! More 

Rio de Janeiro, RJ
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Terrantai is just the perfect place where to stay at San Pedro de Atacama. It is right in the core center of the village, right next to the characteristic church of San Pedro. It is a place with its own style, but that doesn't repudiate the typical Atacama styling. The staff is extremely polite and gentle, the breakfast is all... More 

Helpful?
Thank Attilio C
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

Thank you so much for your comments... We are happy that Terrantai was the perfect place for you. I appreciate it. We are giving the best of us. More 

vancouver
Level Contributor
138 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of the hotel is just down from the major intersection and very accessible to the main areas of the town. The main part of tourist town itself is very small. Some good restaurants around and everything is in walking distance. The rooms are small but clean and comfortable. We had breakfast included and it was fresh juice, eggs... More 

Helpful?
Thank patsychom
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

Thank you for your comments about the location and the staff, actually the location it´s one of the best from all hotels in San Pedro. About the rooms let me tell you that the hotel is an old house adapted as a hotel, has a special historical value, which does not allow us to make changes, but other than that,... More 

San Francisco, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The room we had was very small and I felt like staying in a hostel not in a $240 / night room. The bathroom is barely big enough to turn around. Wifi only worked in the common sitting area next to reception (not even at bar or the breakfast room; definitely not in the room). I would recommend to stay... More 

Helpful?
Thank Silver_NYC
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

Dear sir, let me tell you that the hotel is an old house which has an important historical value, therefore the size of the rooms, which were built over 100 years ago, and were adapted today as hotel, having a important value that can not be changed, however the people who visit us have always given us good comments on... More 

Rome, Italy
Level Contributor
111 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 31, 2015

small rooms, minuscule pool, very rigid rules, distant parking. Still probably the best structure in downtown area if you do not mind the price somewhat high.More than anything else, is the architectural common environment to be very special.

Helpful?
1 Thank italcan2013
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

Thank you very much for your comments. About the rooms let me tell you that the hotel is an old house adapted as a hotel, has a special historical value, which does not allow us to make changes. About the pool, the size also has to do with this hotel was made some time ago, where the shortage of water... More 

San Jose, Costa Rica
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 28, 2015

Loved the Terrantai: it kept with the architecture of San Pedro de Atacama and yet it was comfortable, contemporary and the personnel was helpful as well. My only comment would be: please look for a way to make the rooms more airy as it gets really really hot during the day and at night time the temperature does not got... More 

Helpful?
Thank uniquenessfinder
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

We will take your advice, thank you very much for your comments, we are really happy that you liked it More 

Brussels, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 20, 2015 via mobile

The property is located in the centre, which is helpful. And it is beautifully designed and peaceful. The rooms are small but very well designed. Unfortunately we had a very poor experience with some members of the staff. For example, at check-in the staff member helping us repeatedly complained that he was not feeling well and made it clear that... More 

Helpful?
Thank BlueSky2016
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

I´m very sorry that you had a disappointing experience with one member of the staff. We are always improving our service quality. thank you very much for this comments. Are very helpfull for us to improve More 

Chipping Sodbury
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

We used this hotel as a base for two nights during a motorcycle tour and we're delighted with the service we received. They have a garage/compound just down the street which they let us have a key for whilst we were there. The hotel itself is charming, very helpful team. Modest sized rooms but very comfortable. Located right in the... More 

Helpful?
Thank Sodburyfrog
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

Thank you very much for your comments. It´s good to know that our efforts to improve are being noticed. thank you very much More 

Balneario Camboriu, SC
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed November 30, 2015

The hotel's facilities are nice and clean and the location is in the city center. But we had a bad experience with 2 members of the staff that frustrated our stay. Wifi didn't work in the room, only in the lounge. Breakfast is ok. I won't comeback.

Helpful?
1 Thank osmir
Terrantai, Propietario at Lodge Andino Terrantai, responded to this review

Dear sr. I am so sorry that you had a bad experience with 2 members of the staff. We are always trying to improve the service and the warmth of our staff. Thank you very much anyways for your comments. More 

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