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Hotel Cumbres San Pedro de Atacama

Travelers' Choice award winner
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Avenida Las Chilcas S/N Lote 10 Parcela 2, San Pedro de Atacama 7590932, Chile (Formerly Kunza Hotel & Spa)
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Hotel Cumbres San Pedro de Atacama
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247 Reviews from our TripAdvisor Community

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    153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Split, Croatia
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights here with friends before moving to another hotel. Second one was good as well, as this one, both different and good. Private property with nice pool area. We booked trips with this hotel - Geysirs de Tatio and Laguna Tebinquinche, both organised professional, with experienced guides, we really enjoyed it.

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Vancouver, Canada
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed 8 nights at this resort. Wow! was our reaction when we were dropped from the bus we took from the Calama airport. The resort is absolutely gorgeous. So are the rooms which are all spread over quit a distance on one level. Built of stones and it looked to me local wood, attention to design... More 

Was this review helpful? Yes 1
Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Dear Guest, We are really glad to hear you enjoyed your stay at Cumbres San Pedro, and I want to thank you for the time you have taken to write your experience through Tripadvisor. I also want to thank you for the complete information you shared from our services and facilities, and I am glad we exceeded your expectations. we... More 

Chicago, Illinois
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I were blown away by the Atacama dessert, and this hotel lived up to our imagination. The property is huge, private, away from town, and you can see the whole Milky Way. They had bbq meats our first night there with a ridiculously large buffet order to temperature. The room had a private porch and was really... More 

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Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Dear Nicholas, Thank you for taking the time to share your experience through Tripadvisor. It is a pleasure to know that you enjoyed your stay at Cumbres San Pedro, and the fact that our facilities exceeded your expectations. Thank you very much for choosing us for your rest in San Pedro de Atacama, and we hope to welcome you back... More 

Blacksburg, Virginia
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 17, 2015

We spent 5 nights at the Cumbres and really wish we could have stayed longer !The hotel is a little way out of San Pedro's downtown, about 20 min on foot,10 min by bike or 5 min with the hotel shuttle. It is therefore very calm and a good spot to enjoy a bit of stargazing even if the surroundings... More 

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Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience through Tripadvisor. Your opinion is very important to us. I'm glad to know that you enjoyed your stay at Cumbres San Pedro, and our facilities and services. every detail you wrote have been prepared to make a pleasant stay to our visitors. We hope to welcome... More 

Munich, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 15, 2015

We gave clothes, worth 480USD to the laundry which just disappeared. The desk manager promised to afford for the loss. Back home, after several emails we were told that they would only give us a discount of 154USD because there is no proof that we gave something to the laundry. 1. this implies, they're accusing us trying to wangle money... More 

Was this review helpful? Yes 2
Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Dear Frank, First of all I want to apologize for taking too long to write back to this comment. but as We talked by some mails, we were trying to find out this clothing and also we were doing our best to have a solution to this incident. I am also sorry for the situation you had to face, but... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 13, 2015

Staff was never smiling and was always unpleasant to us. How much does a smile cost from time to time? The rooms were not worth the price, the breakfast was clearly not homemade if you know what I mean. Wifi was not working in the rooms. We won't come back there. Excellent location and pool though.

Was this review helpful? Yes 1
Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Dear Guest, Thank you for your coments and share them Through Tripadvisor. your opinion is very important to us. I lament the fact that you found inappropiate the attitude of our staff, because we make lot of effort to train them constantly, to make our guest feel at home, with kindness and amability. On the other hand, I'm really sorry... More 

Santiago, Chile
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 9, 2015

We stayed for three nights in room 602 as a quick get away from Santiago. We were traveling with our five-year-old, and we appreciate the hotel's efforts in keeping us all happy. The room was spacious and peaceful. I loved the large bathroom and outdoor shower, even though it was a bit chilly for an outdoor shower. The bed was... More 

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Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Dear Guest, Thanks a lot for taking the time to write your experience in our Hotel Cumbres San Pedro, and share them through Trip advisor. I am very glad to know that you have really enjoyed your stay at Cumbres and the fact that we exceed your expectations with our facilities and services. Thank you very much for chosing us... More 

Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 28, 2015

My friend and I were traveling Chile and spent 2 nights in the Atacama. We had a really challenging time deciding which hotel to stay in-- a lot of the nicer ones have night minimums and are all inclusive (and very expensive) and we weren't sure we wanted that. We finally decided on Hotel Cumbres after seeing that it offered... More 

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Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Dear Guest, We really appreciate your comments and that you took the time to share them through tripadvisor. Your opinion is very important to us because it help us to improve. I apologize for the inconvenient that you had in the excursions department, but let me tell you that I already talked to the person who provided you with the... More 

Melbourne, Australia
Level Contributor
133 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
4 of 5 stars Reviewed May 1, 2015

We stayed for 3 nights in room 902. The room was really lovely, with lots of space, an enormous bed, a desk, plenty of seating, a great bathroom and a nice outdoor terrace with a view of the surrounding hills. The bathroom was well appointed, with both an indoor and outdoor shower and beautifully fluffy towels and robes and good... More 

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Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review
Google Translation

Estimada Huésped, Nos place saber que disfruto su experiencia en nuestro Hotel Cumbres San Pedro. Agradecemos el tiempo que ha... More 

Campinas, SP
Level Contributor
2 reviews
5 of 5 stars Reviewed April 28, 2015

Fantastic rooms, service and food. Really recommend to do all the tours with their team. Excellent cars and guides. Restaurant is also a plus to have some wine before go to bed, however I recommend to have dinner in the city.

Was this review helpful? Yes
Gerente C, Gerente at Hotel Cumbres San Pedro de Atacama, responded to this review

Thank you very much for your comments through TripAdvisor. It is a pleasure to know that you really enjoyed your stay at Cumbres San Pedro, and your opinion is very important for us. We work hard every day to exceed our guests expectations, and we are glad to know that we obtained this with you. We hope to have the... More 

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