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All 21 La Serena hotels

Club La Serena Hotel

3.5 of 5 Hotel   |   Avda. Del Mar 1000, La Serena, Chile (Formerly La Serena Club Resort)
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Club La Serena Hotel
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28%
Ranked #15 of 21 hotels in La Serena
A recent review
4 of 5 stars Reviewed March 29, 2014
bsgrilling Albuquerque, New Mexico
  • Reviews (100)
  • Photos (33)
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  • Room tips (4)
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100 people have reviewed this hotel

Traveler rating
    4
    26
    28
    28
    14
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23
44
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed April 7, 2014

Don't let the pictures on the Internet fool you. We had booked online because we wanted to stay in a hotel on the ocean. This was not a cheap price so we wrongly assumed it would be nice. The rooms are filthy (I really don't think the rooms had been vacuumed in a very long time). The bathroom was small... More

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Albuquerque, New Mexico
Top Contributor
67 reviews 67 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 29, 2014

Not too bad of a location, check in was a pain though, very slow and confusing. I travel for business and sometimes the local dealer makes the reservations for me, this proved to be problematic, they didn't ask for a second night and we had to relocate for the next night. the restaurant wasn't too bad, service was better than... More

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Doetinchem, The Netherlands
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2014

We stayed here for one night, which was okay. It is too much a familyhotel for us to stay for a long time (crowded pool and children running around during breakfast). Our room was spacious with a separate bedroom and even a balcony. And a refrigerator! Decoration a bit dated but you must walk at the beach and not sit... More

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Quillota, Chile
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 17, 2014

We stayed there 1 night on our way back from the valley de elqui. The rooms were nice and clean and near the beach. It should be said that Av. del Mar seemed to always have traffic jams even on a sunday so it was a little annoying to get in and out of the hotel. The pool was very... More

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Brussels, Belgium
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 29, 2013

This is a well located hotel in coast front line, but the rooms are facing side to the sea. The reception staff is very friendly, not so applicable to the restaurant staff... The breakfast is very very basic and, when I asked for a few tomato slides, o was informed that I would be charged 2500 pesos for one single... More

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A TripAdvisor Member
3 of 5 stars Reviewed November 4, 2013

Hotels in Chile are expensive relative to other parts of the world and have few amenities. In that context this hotel was good value for money- very clean, large comfortable mattress, very good breakfast and efficient professional staff- right across the street from the Ocean. Like all of Chile, when you leave Santiag,o the people in the hotel and in... More

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Fourways, South Africa
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 18, 2013

We were sold on the pictures and descriptions as given. However, if you are a higher end traveller, would not recommend. Good for lower to medium affordability. In need of TLC the place is dated, even though some updates evident. Very cold , no A/C, thin duvet , clean , but extra blankets smelly. Standard Chile breakfast.

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LaGerencia, Public Relations Manager at Club La Serena Hotel, responded to this review

Sorry if our hotel was not from your complete comfort. We will work harder to solve all the issues where you found deficiencies. Next time you visit La Serena Club, all those problems will be solved. Promess. More

Cape Town Central, South Africa
Senior Contributor
47 reviews 47 reviews
47 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 22, 2013

Book early during busy holiday seasons and avoid the limited options. Chile is generally not a cheap destination and the same applies to this hotel however, for the money there are superior options in La Serena. Everything from Service to rooms to restaurant are average at best and poor for the price.

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Zurich, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2013

Just talking about standards you have to reach and fulfill, the hotel did quite well. The breakfast buffet was ok, there is a nice pool, the room was clean. But what the hotel absolutely misses is any sort of charm or atmosphere. The room was very basic, the main building looks like an apartment block from the 70s (which I... More

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usa
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 6, 2013

Stayed here for first three nights of our vacation in chile. Room was better than expected- traveling with our adult daughter, her bed was in the living room, we had a separate room with king bed. There was a terrace overlooking the beach. Staff was welcoming and helpful . We would recommend it.

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Additional Information about Club La Serena Hotel

Address: Avda. Del Mar 1000, La Serena, Chile (Formerly La Serena Club Resort)
Location: Chile > Coquimbo Region > La Serena
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Club La Serena Hotel 3.5*
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Also Known As:
La Serena Club Hotel La Serena
La Serena Hotel

33 photos of this hotel

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Room/suite (7)
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Pool/beach area (4)
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Dining (3)
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Family/play areas (1)
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Hotel & grounds (8)
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Amenities

Beach Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel Club La Serena is located in the best side of la serena city in front of the sea , just 5 minutes to the civic center, we invite you to enjoy of our confortable rooms , therefore our customers will be able to have fun of our gastronomy of Brisa Restaurant. ... more   less 
Number of rooms
96

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