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Club La Serena Hotel

3.5 of 5 Avda. Del Mar 1000, La Serena, Chile (Formerly La Serena Club Resort)
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Club La Serena Hotel
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Club La Serena Hotel
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124 reviews from our community

Traveler rating
    6
    35
    37
    32
    14
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29
52
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Aberdeen, United Kingdom
Top Contributor
114 reviews 114 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here early December and the accommodation felt like it had been empty for months. It felt chilly for the first 24 hours. Our experience in the restaurant was mixed: salmon good, Caesar salad was good, baked clams not. Bathroom definitely in need of renovation. It's a long walk, nearly an hour, from La Serena but the beach was... More 

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Santiago, Chile
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 4, 2014

Good hotel design, comfortable beds, decent breakfast. Improvements needed in wifi coverage and general hotel maintenance. The hotel has restaurant, but our experience was bad. I recommend walk around (or take your car) for other options.

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Sydney, New South Wales, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 15, 2014

My auntie and I stayed at Club La Serena Hotel in Chile for one night, we chose this hotel as it looked really nice and it was across the road from the sea. Yes it is across the road from the sea but besides that there was nothing spectacular about it. It almost appeared as it was abondoned, when you... More 

Was this review helpful? Yes 1
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2014

Don't let the pictures on the Internet fool you. We had booked online because we wanted to stay in a hotel on the ocean. This was not a cheap price so we wrongly assumed it would be nice. The rooms are filthy (I really don't think the rooms had been vacuumed in a very long time). The bathroom was small... More 

Was this review helpful? Yes 1
Albuquerque, New Mexico
Top Contributor
67 reviews 67 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 29, 2014

Not too bad of a location, check in was a pain though, very slow and confusing. I travel for business and sometimes the local dealer makes the reservations for me, this proved to be problematic, they didn't ask for a second night and we had to relocate for the next night. the restaurant wasn't too bad, service was better than... More 

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Doetinchem, The Netherlands
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 24, 2014

We stayed here for one night, which was okay. It is too much a familyhotel for us to stay for a long time (crowded pool and children running around during breakfast). Our room was spacious with a separate bedroom and even a balcony. And a refrigerator! Decoration a bit dated but you must walk at the beach and not sit... More 

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Quillota, Chile
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 17, 2014

We stayed there 1 night on our way back from the valley de elqui. The rooms were nice and clean and near the beach. It should be said that Av. del Mar seemed to always have traffic jams even on a sunday so it was a little annoying to get in and out of the hotel. The pool was very... More 

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Brussels, Belgium
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 29, 2013

This is a well located hotel in coast front line, but the rooms are facing side to the sea. The reception staff is very friendly, not so applicable to the restaurant staff... The breakfast is very very basic and, when I asked for a few tomato slides, o was informed that I would be charged 2500 pesos for one single... More 

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A TripAdvisor Member
3 of 5 stars Reviewed November 4, 2013

Hotels in Chile are expensive relative to other parts of the world and have few amenities. In that context this hotel was good value for money- very clean, large comfortable mattress, very good breakfast and efficient professional staff- right across the street from the Ocean. Like all of Chile, when you leave Santiag,o the people in the hotel and in... More 

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Fourways, South Africa
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 18, 2013

We were sold on the pictures and descriptions as given. However, if you are a higher end traveller, would not recommend. Good for lower to medium affordability. In need of TLC the place is dated, even though some updates evident. Very cold , no A/C, thin duvet , clean , but extra blankets smelly. Standard Chile breakfast.

Was this review helpful? Yes 4
LaGerencia, Public Relations Manager at Club La Serena Hotel, responded to this review

Sorry if our hotel was not from your complete comfort. We will work harder to solve all the issues where you found deficiencies. Next time you visit La Serena Club, all those problems will be solved. Promess. More 

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Additional Information about Club La Serena Hotel

Address: Avda. Del Mar 1000, La Serena, Chile (Formerly La Serena Club Resort)
Location: Chile > Coquimbo Region > La Serena
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Club La Serena Hotel 3.5*
Number of rooms: 96
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Also Known As:
La Serena Club Hotel La Serena
La Serena Hotel

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