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Veliko Tarnovo Hotel Premier

1 Sava Penev St, Veliko Tarnovo 5000, Bulgaria
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1 room 1 guest
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Veliko Tarnovo Hotel Premier
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83 Reviews from our TripAdvisor Community

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Traveler rating
    26
    16
    23
    11
    7
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20
34
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • German first
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  • Japanese first
  • Portuguese first
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  • Spanish first
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  • All months
    (83)
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    (31)
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    (27)
  • Sep-Nov only
    (13)
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    (12)
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Northern Ireland
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Four of us stayed here for 3 nights last week and the standard of service was excellent also the accommodation and cleanliness was spot on. When we got to our room a complimentary bottle of champagne along with some beautiful fruits was waiting on us. We were also treated to a lovely chocolate massage by my lovely husband. Also I... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a night, the staff was very friendly and helpful. There was parking across the hotel that locks up after midnight. The air conditioner worked good and the wifi was strong on the second floor. Some rooms have bathrooms where the showers is not separate and the water drains near the toilet, so be sure to check out... More 

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Japan
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed staying there very much because we had a sauna and a Jacuzzi in our room! What a surprise! But their breakfast is less than an average, our last breakfast there, there were no sausages on the table, and we asked some sausages, plese. But their answer was Russians ate all sausages so no more sausages. There are many... More 

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Luton, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 20, 2015 via mobile

Centrally located, very convenient for restaurants and must see tourists attractions, small hotel in need of some cosmetic updating but everything else it's great! Friendly,helpful staff, nice little breakfast selection, little pool and hot tub located on the roof with the most amazing views, free parking.. Great value for money

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Tucson, Arizona
Level Contributor
750 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 540 helpful votes
3 of 5 stars Reviewed April 28, 2015

Lets start with the positive: - excellent location - easy to park - nice staff attentive to remarks (except for the lack of tea) - Nicolas: very nice man that does everything that needs fixing around the hotel And then the disappointments: - Carpet is often very tired and does not leave you with a feeling of cleanliness (same applies... More 

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Nadezhda K, Manager at Veliko Tarnovo Hotel Premier, responded to this review

Dear Guest, thank you for your detailled comment. As far as we see the breakfst is the service you paid much attention to. Hotel "Premier" is absolutely sincere with his Guests, that's why we do appriciate your honest opinon as well. The factor that we pay attention most is the parity price:quality. The analysis show that according to the "price:qualiry"... More 

Sofia, Bulgaria
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 29, 2015

I visited this hotel in late September 2014, which is close to the end of the season with an expedient I had to support in his choice of hotels. The furniture in the rooms didn't correspond to the 4-star categorization of the hotel, one doesn't get the feeling of fresh and clean rooms. Not every room is equiped with a... More 

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Nadezhda K, Manager at Veliko Tarnovo Hotel Premier, responded to this review

Dear PhiliS, thank you for sharing your opinion! In hotel Premier, Veliko Tarnovo every year certain refreshment s are being made. For examples carpets, curtains, overalls and soo on. We expect refurbishment will be made in some rooms till the end of 2015. We just finished the full renovation of out conference center. We hope your next stay will be... More 

Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 24, 2015

We just got back from the hotel stayed there for 3 days. The location is great and it is close to the restaurants and night clubs in the very centre of the city. Unfortunatelly that is all positive I can say about it. The service in the hotel is terrible. The staff did not correspond to each other. The rooms... More 

Was this review helpful? Yes 5
Nadezhda K, Manager at Veliko Tarnovo Hotel Premier, responded to this review

Dear Anelia H, perhaps there was some kind of misunderstanding as it is absolutely impossible the same linen to be left for the next guests. I advise you to complain about such things immediately at the reception desk that obviously was not done as we take into consideration all the complaints from our Guests the same moment they are supplied.... More 

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Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 18, 2015

The location is amazing ,the rooms very clean and breakfast with a good variety to choose from. I stayed in a room with jacuzzi and sauna-it was super relaxing. The view was amazing. The stuff nice and helpful. I will return here with pleasure for city-breaks and not only.

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Nadezhda K, Manager at Veliko Tarnovo Hotel Premier, responded to this review

Thank you for leaving your opinison for our and our guests' information! We expect you back in hotel PREMIER, Veliko Tarnovo. More 

Pulloxhill, United Kingdom
Level Contributor
77 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed here for 1 night while travelling from Sofia to North-East Bulgaria. We took one of the "suites" which in fact was nothing more than a large room with 2 beds in it, as well as a standard bathroom. There is a sauna as well, which we didn't have time to use. A lot of the decor is quite... More 

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Nadezhda K, Manager at Veliko Tarnovo Hotel Premier, responded to this review

Thank you for leaving your opinison for our and our guests' information! We expect you back in hotel PREMIER, Veliko Tarnovo. More 

Sofia, Bulgaria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

We booked this hotel at the last minute for NYE. Took the last 2 rooms and were even offered a discount. The hotel itself is nothing special but the staff makes it outstanding. As an added bonus, this is the first hotel in Bulgaria where I was able to sleep through the night. Noise was absent and walls seem very... More 

Was this review helpful? Yes
Nadezhda K, Manager at Veliko Tarnovo Hotel Premier, responded to this review

Dear svetleto33, thank you for being our Guest and sharing your experience with the others. We expect you again. Have a successful 2015! More 

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