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Hotel Arsena

South beach, Nessebar, Bulgaria
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Hotel Arsena
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1 room 1 guest
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Ranked #26 of 34 Hotels in Nessebar
A recent review
3 of 5 stars Reviewed July 21, 2015
111avril Swindon, United Kingdom
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29 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 of 5 stars Reviewed 2 weeks ago

Terrible place i have ever been. Foods are terrible!Staff is terrible! Rooms are average clean! The only good thing is that the hotel is located front of the beach. Wan't recomended at all. And never ever will come back to this hotel again!!!

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Swindon, United Kingdom
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14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 21, 2015 via mobile

This hotel is situated directly onto the beach. It is very handy for old Nessebar and lots of beautiful bars and restaurants nearby. If you are staying here, do not go fully inclusive. The food is served cold and they have a tendancy to "run out" of alcohol and soft drinks in the pool bar. Fully inclusive does not include... More 

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Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 26, 2015

Hotel located right on the beach. Some parking places (probably not enough in the full season). Restaurant located in a separate building located near the hotel, small sized compared with the hotel, non-welcoming atmosfere. Separate charge for WI-FI in the room. Problems with the heating / ventilating system. Bathroom Hot water not enough in the evening. Otherwise it was clean... More 

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Swindon england
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 14, 2014

We stayed at the arsena early September 2014 . The staff were very helpful and spoke good English the location could not be better .we were only on BB as eating out is cheap and the food is good.the rooms were large and cleaned daily .very large bath .some times a lack of hot water .all in all a very... More 

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Jarrow, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 12, 2014

just got back from this hotel and its the worst ive ever stayed in in all my life, the people apart from 1 young man on reception where very rude, abrupt, would not help in anyway, food was disgusting dont have a drink from the mini bar they rob you blind on leaving, dont upgrate to fully inclusive it is... More 

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Galati, Romania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 9, 2013

I've recently came back from a three days vacation in Nessebar.We've stayed at Hotel Arsena -a hotel which i found it on the internet.It is a 4 Stars hotel on paper but it has some drawbacks.We got a room on the second floor with a seaview(almost every room has a seaview from what i saw)The room was spacious (not that... More 

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Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 27, 2013

I was mislead into believing that this hotel was 4*. In reality, the foyer is 3* and the rooms 2* . The bathroom was the worse. The shower doors were broken and when we notified the receptionist, nothing was done. Hence, when we wanted to use the toilet, there was water all over the floor. The staff were very unfriendly.... More 

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Boston, Massachusetts
Level Contributor
121 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed June 17, 2013

Pros: good location, nice looking from the outside, rooms were clean and bathroom was decent Cons: inside is very cheap-feeling; rooms all smelled of a strange plastic; decor was tired and outdated; breakfast was awful and served barely until 9:00am, not 10:00am as they say; service was abysmal on a variety of different fronts. I was here with about 40... More 

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Boras, Sweden
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 12, 2012

Nice big rooms, huge bathrooms and very clean. BUT the personal in the reception, breakfast room and the poolbar??? Never a smile and if you asked for help they don´t know anything and they are more interested in their smartphones instead of their guests. Surely disapointed. But Anna, the salesmanager is a super woman doing her outmost for her guest... More 

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Rhyl
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 31, 2012

From the moment we arrived in the early hours,We were still greeted by the friendliest staff you could possibly wish for,cases taken to room that was ready and waiting for us,The hotel driver was very helpfull great guy..the girl on reception was so happy and courteous especially for 3.0 clock in the MORNING!Anna who arranged everything for us as it... More 

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