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Hotel Arsena

South beach, Nessebar, Bulgaria
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Hotel Arsena
Best prices for: 1 room 1 guest
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Ranked #29 of 34 Hotels in Nessebar
A recent review
4 of 5 stars Reviewed September 14, 2014
jiimbo1939 Swindon england
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23 reviews from our community

Traveler rating
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    5
    6
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
39 reviews 39 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hotel located right on the beach. Some parking places (probably not enough in the full season). Restaurant located in a separate building located near the hotel, small sized compared with the hotel, non-welcoming atmosfere. Separate charge for WI-FI in the room. Problems with the heating / ventilating system. Bathroom Hot water not enough in the evening. Otherwise it was clean... More 

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Swindon england
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 14, 2014

We stayed at the arsena early September 2014 . The staff were very helpful and spoke good English the location could not be better .we were only on BB as eating out is cheap and the food is good.the rooms were large and cleaned daily .very large bath .some times a lack of hot water .all in all a very... More 

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Jarrow, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 12, 2014

just got back from this hotel and its the worst ive ever stayed in in all my life, the people apart from 1 young man on reception where very rude, abrupt, would not help in anyway, food was disgusting dont have a drink from the mini bar they rob you blind on leaving, dont upgrate to fully inclusive it is... More 

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Galati, Romania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 9, 2013

I've recently came back from a three days vacation in Nessebar.We've stayed at Hotel Arsena -a hotel which i found it on the internet.It is a 4 Stars hotel on paper but it has some drawbacks.We got a room on the second floor with a seaview(almost every room has a seaview from what i saw)The room was spacious (not that... More 

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Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed July 27, 2013

I was mislead into believing that this hotel was 4*. In reality, the foyer is 3* and the rooms 2* . The bathroom was the worse. The shower doors were broken and when we notified the receptionist, nothing was done. Hence, when we wanted to use the toilet, there was water all over the floor. The staff were very unfriendly.... More 

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Boston, Massachusetts
Top Contributor
121 reviews 121 reviews
64 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed June 17, 2013

Pros: good location, nice looking from the outside, rooms were clean and bathroom was decent Cons: inside is very cheap-feeling; rooms all smelled of a strange plastic; decor was tired and outdated; breakfast was awful and served barely until 9:00am, not 10:00am as they say; service was abysmal on a variety of different fronts. I was here with about 40... More 

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Boras, Sweden
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 12, 2012

Nice big rooms, huge bathrooms and very clean. BUT the personal in the reception, breakfast room and the poolbar??? Never a smile and if you asked for help they don´t know anything and they are more interested in their smartphones instead of their guests. Surely disapointed. But Anna, the salesmanager is a super woman doing her outmost for her guest... More 

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Rhyl
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 31, 2012

From the moment we arrived in the early hours,We were still greeted by the friendliest staff you could possibly wish for,cases taken to room that was ready and waiting for us,The hotel driver was very helpfull great guy..the girl on reception was so happy and courteous especially for 3.0 clock in the MORNING!Anna who arranged everything for us as it... More 

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State College, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2012

We just fell in love with this hotel right from the start. We were greeted with smiles immediately and the staff was more than welcoming. They were extremely helpful since we didn't know the area. They also had great recommendations for fun day trips. The restaurant was incredible. The food was well presented and tasted amazing. My fiance is quite... More 

Was this review helpful? Yes 1
Budapest
Top Contributor
65 reviews 65 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 13, 2011

We loved that this hotel is not too big, therefore more friendly (including the staff, everybody was exceptionally kind!). We booked a room with sea view, which was amazing. The room is big enough, well equipped and clean, towels are changed every day. Bed is comfortable, sleeping is quiet (walls are not thin). Breakfast was not too rich but I... More 

Was this review helpful? Yes 2
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