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Sol Nessebar Palace

Travelers' Choice award winner
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7B Aurelia Boulevard, Nessebar 08230, Bulgaria
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Sol Nessebar Palace
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419 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (419)
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London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is a great resort! Rooms big, resort very clean and great animation team. We were on the 6th floor sea view so it was lovely. We arrived at midnight and some cold food was available. Only downside was the leaky shower in our room that flooded thebathroom. We did tell reception but they just sent the maids to wipe... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel itself is lovely with great facilities but the food was not of a good standard and some of the restaurant staff were rude. Only 2 people within the restaurant spoke or understood English. Reception staff spoke poor English and failed to understand simple questions and weren't friendly or warming. But the animation team were great. My 15 year... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location, food, premises and customer service. A wonderfull resort with the highets quality! They have own aquapark only for guests. Free sun teraces on the beach. The food is fantastic. The animation team is very good as well. I strongly recommend this resort.

Was this review helpful? Yes 9
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear Peter Z, Thank you for your choice and for taking the time to share your experience on Trip Advisor! We appreciate the high evaluation of the hotel and our service. It is a pleasure for us to know that you enjoyed everything so much. We hope to have another chance to welcome you to our hotels again! Kind regards,... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great staff especially reception, rooms spotless food plentifully tastey loads to do for everyone drinks much improved ,when you return to somewhere its never as good as the first time ,! Well this is RESULT.

Was this review helpful? Yes 4
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear maghudir, Thank you for choosing our resort! We appreciate the high evaluation of the hotel as well as our service. Such a lovely words just inspire us to keep working hard. It will be a pleasure to welcome you for the third time! Warm regards, Zhanet Tsenova Assistant Quality Manager Sol Nessebar Resort More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very nice for families and people that do not go to Bulgaria to party around the clock. The hotel is an all inclusive-hotel. The buffets has a good variety and all the food is very tasteful. Everyone find something they like. There are also other restaurantes with food from other counties. It's a quiet area, but not... More 

Was this review helpful? Yes 2
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear Marit S, Thank you for your choice and for sharing your review in Trip Advisor! It is great that you liked our restaurants. We are glad to hear that with the excursion in Istanbul, Turkey you have actually visited two countries in one holiday, which really is amazing! We appreciate your high evaluation of our animation team, too! Thank... More 

Southend-on-Sea, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One week to go and we will be going back to Sol Nessebar Palace. We were there last year and loved it so much we are doing it all over again. Hope it is as good this year. Our daughter can't wait. This was a fantastic family hotel. Fingers crossed it hasn't changed.

Was this review helpful? Yes 4
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear Dee K, Thank you for choosing Sol Nessebar Palace again. It is a pleasure for us to welcome you back to our hotels. We would like to inform you that the new facilities such as Aqua Park, Rock river, Tapas Bar, Paellador Levante, Der Biergarten are at disposal of every guest of our resort. Our Animation team 2015 put... More 

Level Contributor
8 reviews
7 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

While the staff was friendly, this property was simply not at the standards traditionally equated with a 5 star hotel or worth the price for one night ($160). The room was dated (bathroom was clean - three star quality) but the bed linens were of poor quality, pillows were flat, mattress was uncomfortable. The carpet was dirty in the room... More 

Was this review helpful? Yes
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear Todd P, Thank you for your visit and for your feedback, giving us the opportunity to understand how you feel and to give our respond to it, too. We are glad you apreciated the friendliness of our staff, and in the same time we are sorry you left so quickly, without giving us a chance to personalize our service... More 

Edinburgh, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

a beautiful hotel, with lots of facilities. rooms were lovely, whole hotel was very clean and well maintained. food was lovely, very fresh, especially for buffet style. staff were very friendly and helpful. would go back in an instant. the location is great, on the outskirts of town but not too far from the old town or sunny beach

Was this review helpful? Yes 3
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear Kittie1411, Thank you for choosing us hotels and taking the time to write a review in TripAdvisor. Thank you for such kind words. I am very happy to hear that you enjoyed everything so much. We will be overjoyed to welcome you back to our hotel. Warmest regards, Janina Ninova Quality Manager Sol Nessebar Resort More 

Ellesmere
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed for a week in early June. On arrival we were impressed with the look of the place, smart lobby with very friendly lady on reception. The room was a good size and we didn't pay extra for sea view but had a great view over the mountains in the distance instead. We arrived at about... More 

Was this review helpful? Yes
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear Ellesmere_R, Thank you for choosing Sol Nessebar Palace and for taking the time to write us a review on TripAdvisor. We are very glad to hear that you enjoyed your stay, the new facilities and the surroundings. As with all other reviews, we pay a great amount of attention to the comments from our guests, as these provide us... More 

Jerusalem, Israel
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we have stayed at the hotel from July 1 to 8, 2015. we were a group of 20, 10 adults and 10 kids. The hotel premises are very good, i can summarize my review as follow: Hotel facilities: The pools are very nice and spacious, the Aqua park is very nice but it was not fully functional during our stay,... More 

Was this review helpful? Yes 2
Janina_SNR, Quality Manager at Sol Nessebar Palace, responded to this review

Dear Mona D, Thank you for such a detailed review. We are glad to hear that you enjoyed your stay and the facilities at Sol Nessebar Resort, yet we are sorry not everything was perfect and to your complete satisfaction. Your comments have been taken under careful consideration and we will put all our efforts at improving the aspects you... More 

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