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All 18 Balchik hotels

Bisser Hotel

2.0 of 5 Hotel   |   Daki Yordanov sq., Balchik 9600, Bulgaria
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Bisser Hotel
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Ranked #6 of 18 Hotels in Balchik
A recent review
3 of 5 stars Reviewed August 18, 2014
Allain L
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17 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed August 18, 2014

The food included is a joke. I am verry dissapointed. It was the lowest value from restaurant's menu. Otherwise, the rooms are large, clean and nice value for the money. Hotel has a pool good for the kids. The sea and "beach" is a little far downhill.

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Bucharest, Romania
Top Contributor
54 reviews 54 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 6, 2014

If your goal is a visit to Balcic with a decent budget then this is one good choice you can make. It is a clean hotel, situated near the entrance of the Palace, surrounded by a garden. Easy access to the street and beach as well, everything within a 5 minutes walking distance. Hotel's staff is very friendly and helpful,... More 

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Bucharest
Top Contributor
65 reviews 65 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 5, 2014

Nice place, close to the botanical garden and the castle. There are good restaurants near by. It has a nice pool, free wifi and parking and smiling staff. It's an old place but kept in good condition.

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Bucharest, Romania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stay just one weekend night (19/20.07) and it was ok, our cheep comfort room was renovated, all was new (except the doors) the bad was big and comfortable with new mattress, the food fresh and enough for breakfast, and the dinner was a surprise -the next door restaurant served us a big grill with french fries and salad-and the... More 

Was this review helpful? Yes 1
Bucharest, Romania
Top Contributor
61 reviews 61 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 18, 2014

I stayed in a comfort room. Unfortunately this type of room is not part of the renovated area of the hotel. The furniture was very old and dusty and the bed had a weird noise and I could not sleep well. The bathroom was not very clean and it had a disturbing smell. In the morning I was instantly waken... More 

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Bucharest, Romania
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 17, 2013

I was at this hotel in the end of august with my family. i choose this hotel because of his position and good reviews from booking.com, especially for the outdoor pool. The room was a double superior with sea view, equipped with a refrigerator for drinks and snacks, air conditioning and a small lcd tv. The hotel is very close... More 

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Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

The place is awesome, the view is breathtaking. During my stay , the staff fulfilled every need I had. They were really friendly and nice. The hotel is right next to the Palace of the Romanian Queen. It takes a minute to go to the beach. Next year I`m definetly comming back.

Was this review helpful? Yes 1
Sofia, Bulgaria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2013

Staying here for second year, Hotel Bisser is the best hotel to stay in Balchik. Wonderful rooms, great service and unforgettable views. We are definitely coming back here next year for one long summer.

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Constanta, Constanta, Romania
1 review
1 of 5 stars Reviewed July 26, 2013

IT's a communist hotel with communist services. I checked-in a superior room with sea-view. The view is ok. The furniture is ok. The services are very poor. I stayed for 3 days, the towels were not changed, no room cleaning. There was no soap in the room, and when i asked they told me they don't provide this service. I... More 

Review collected in partnership with this hotel

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EmilLazarov, General Manager at Bisser Hotel, responded to this review

Dear Sir, I am very sorry, that You are so negative about our hotel. Communism is something very serious and I will not discuss it with You, because You are too young to remember and for You it is just a word. I see that You liked the room and the view - this is what we sell - rooms.... More 

Bucharest, Bucuresti, Romania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2013

The room was dirty, there were bugs in the bed. The wall was dirty, the tv was too small. There was no sope! The halls were dirty, the trash was full right at the entrance. You can't pay with credit card, you don't get a receipt/bill. We stayed at the superior rooms.

Was this review helpful? Yes 1
EmilLazarov, General Manager at Bisser Hotel, responded to this review

Dear Sir, I am very sorry, that only for 1 day stay, You decided that our hotel is bad. We apologize for the stain on the wall (there was a children group from Russia the days before and We didn't had the time to clean - now it is ok). We are cleaning the rooms and the whole property on... More 

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Additional Information about Bisser Hotel

Address: Daki Yordanov sq., Balchik 9600, Bulgaria
Location: Bulgaria > Dobrich Province > Balchik
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bisser Hotel 2*
Number of rooms: 56
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