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All 18 Balchik hotels

Bisser Hotel

2.0 of 5 Hotel   |   Daki Yordanov sq., Balchik 9600, Bulgaria
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60%
Ranked #8 of 18 hotels in Balchik
A recent review
4 of 5 stars reviewed 1 week ago
GABIPARASCHIV Bucharest, Romania
  • Reviews (15)
  • Photos (61)
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15 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Russian first
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English first
Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stay just one weekend night (19/20.07) and it was ok, our cheep comfort room was renovated, all was new (except the doors) the bad was big and comfortable with new mattress, the food fresh and enough for breakfast, and the dinner was a surprise -the next door restaurant served us a big grill with french fries and salad-and the... More

Was this review helpful? Yes 1
Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 18, 2014

I stayed in a comfort room. Unfortunately this type of room is not part of the renovated area of the hotel. The furniture was very old and dusty and the bed had a weird noise and I could not sleep well. The bathroom was not very clean and it had a disturbing smell. In the morning I was instantly waken... More

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Bucharest, Romania
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 17, 2013

I was at this hotel in the end of august with my family. i choose this hotel because of his position and good reviews from booking.com, especially for the outdoor pool. The room was a double superior with sea view, equipped with a refrigerator for drinks and snacks, air conditioning and a small lcd tv. The hotel is very close... More

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Champaign, Illinois
1 review
1 of 5 stars Reviewed August 31, 2013

We arrived after being on the road for five hours and we walk in and there is no soap in the bathroom. We called reception and they were like: oh, well... we don't provide soap in our hotel and then started quoting statistics on how it doesn't make sense to provide soap. Really? You might as well not call yourselves... More

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Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

The place is awesome, the view is breathtaking. During my stay , the staff fulfilled every need I had. They were really friendly and nice. The hotel is right next to the Palace of the Romanian Queen. It takes a minute to go to the beach. Next year I`m definetly comming back.

Was this review helpful? Yes 1
Sofia, Bulgaria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2013

Staying here for second year, Hotel Bisser is the best hotel to stay in Balchik. Wonderful rooms, great service and unforgettable views. We are definitely coming back here next year for one long summer.

Was this review helpful? Yes 2
Constanta, Constanta, Romania
1 review
1 of 5 stars Reviewed July 26, 2013

IT's a communist hotel with communist services. I checked-in a superior room with sea-view. The view is ok. The furniture is ok. The services are very poor. I stayed for 3 days, the towels were not changed, no room cleaning. There was no soap in the room, and when i asked they told me they don't provide this service. I... More

Review collected in partnership with this hotel

Was this review helpful? Yes
EmilLazarov, General Manager at Bisser Hotel, responded to this review

Dear Sir, I am very sorry, that You are so negative about our hotel. Communism is something very serious and I will not discuss it with You, because You are too young to remember and for You it is just a word. I see that You liked the room and the view - this is what we sell - rooms.... More

Bucharest, Bucuresti, Romania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2013

The room was dirty, there were bugs in the bed. The wall was dirty, the tv was too small. There was no sope! The halls were dirty, the trash was full right at the entrance. You can't pay with credit card, you don't get a receipt/bill. We stayed at the superior rooms.

Was this review helpful? Yes 1
EmilLazarov, General Manager at Bisser Hotel, responded to this review

Dear Sir, I am very sorry, that only for 1 day stay, You decided that our hotel is bad. We apologize for the stain on the wall (there was a children group from Russia the days before and We didn't had the time to clean - now it is ok). We are cleaning the rooms and the whole property on... More

Bucharest, Romania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2011

Our second stay at Bisser. Very well furnished rooms, clean also. Very pleasant staff, the girls at the restaurant are always helpfull and smiling, also the receptionists. A big big thanks to Emil (the manager) who is very willing to help and make our stay as pleasant as possible. The access to "beach" a bit difficult but great clean pool... More

Was this review helpful? Yes 1
Bucharest
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 29, 2011

We liked the position of the hotel, on top of the cliff overlooking the sea, surrounded by trees (very nice in the hot summer months), right next to the Queen Mary's Palace and Botanical Garden. There are two stairs going down to the sea, unfortunately not very well maintained (the vegetation needs a trim). The position off-center (about 15 minutes... More

Was this review helpful? Yes 3
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Additional Information about Bisser Hotel

Address: Daki Yordanov sq., Balchik 9600, Bulgaria
Location: Bulgaria > Dobrich Province > Balchik
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bisser Hotel 2*
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61 photos of this hotel

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Pool/beach area (4)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Bisser is a hotel in Balchik, a picturesque city on the Bulgarian Black Sea Riviera, only 45km from Varna airport and some 150km from the Romanian capital Bucharest.The hotel is unique with its key location and unsurpassed sea view!It is situated in its own park adjacent to the summer residence of the former Romanian queen Maria, famous with its architecture and botanical garden.We offer accommodation in superior, comfort and economy rooms.In our hotel complex you can enjoy an outdoor swimming pool with a children’s section, FREE WI-FI, children’s playground, restaurant, conference room and a FREE parking lot. ... more   less 
Number of rooms
56

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