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Lighthouse Golf & Spa Resort

4.5 of 5 5 km after Balchik on E87 road, Balchik 9000, Bulgaria
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Lighthouse Golf & Spa Resort
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Lighthouse Golf & Spa Resort
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133 reviews from our community

Traveler rating
    41
    47
    24
    11
    10
See reviews for
39
27
2
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Turku, Finland
2 reviews
5 of 5 stars Reviewed 1 week ago

Exellent and polite staff from the bellboys to the hotel manager, friendly and good sense of humor - best ever had on my trips! English skills of the staff were on satisfactory level. Room was spacious and nice view to the see. Weather was quite cool but enough for the golf, only the last day was so windy and rainy... More 

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Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Jukka, Thank you very much for you positive comment! I’m very happy to hear that you enjoyed our customer service and the fact that you rate it “best ever had on your trips” is a great compliment for us. Thank you also for your nice words about our breakfast and quality of food in the restaurants, we do work... More 

Constanta
Top Contributor
103 reviews 103 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will never come back in winter period, November - April, due to following facts: - no warm water in first day, - malfunctional heating system, - pool water very very cold, same in the pool room which id very big, - very poor dishes in their a la carte restaurant, expensive and not tasty.

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Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Thank you so much for sharing your opinion on Tripadvisor. Your provided Feedback is very important to us as it essentially helps us in order to keep our services at the required level. Kindly accept our apologies for the inconvenience you had with the hot water on your arrival day in the hotel, but I’m sure you would understand that... More 

Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 11, 2014

I've been at this hotel twice, in two years. I've visited several 5 stars hotels. This one is not as good as a 5 stars one. Not even a 4+ stars. It is big, clean and has a nice spa. But the food is not great, the alcohol included in the all inclusive offer is quite bad, and the staff... More 

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Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Madame, Thank you for taking the time to submit a review on TripAdvisor following your stay with us. While we are obviously disappointed that you are ranking our hotel less than it is official category, but we genuinely appreciate your feedback as it gives us the opportunity to follow up on your experience. I would like to ensure that... More 

Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is a five star hotel in the truly word. The large rooms, huge bathroom, with stone bath and shower. Great SPA. luxurious breakfast. I loved it. But i must mention I do not usually stay in five stars hotel, so this one blew my mind. Nice balcony. I haven't used the golf facilities so I can not rate them.... More 

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Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Guest, Thank you for the rewarding Feedback you posted. The valuable comments and feedback from our guests always assist us to constantly improve our services. We are pleased to see that you have enjoyed your stay with us and your valuable words have been already shared with all involved hotel members. Thanking you for choosing Lighthouse Golf and Spa... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

Very nice the pool area, bar servicing, ok the food and the beach (10 min car driving needed). Also nice the spa. Convenable and very warm inside pool. I will try it in the cold season also, after two visits in the summer.

Was this review helpful? Yes 2
Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Guest, We would like to kindly express our sincere appreciation for choosing Lighthouse Golf and Spa Resort for your stay and for being one of our loyal clients that are planning future visits. Delighted to see that you always enjoy your stay with us and we shall work hard to ensure this continues. We are looking forward to welcoming... More 

Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

The hotel is amazing. I was there with a group of 36 people and everything was great. The rooms were very clean and big, the view to the sea was very nice and the breakfast services were excelent. Inside, next to the Spa, they also have a Souvenir Shop, and is cheapper than those from the city. Recomended!!!!!

Was this review helpful? Yes
Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Madame , Thank you very much for your lovely comment on Trip Advisor. We are pleased to hear that you great time in Lighthouse Golf and Spa Resort. As an international five stars Hotel property we strive daily to ensure the best service and quality to our guests. Thank you for choosing our Souvenir shop and to bring part... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 21, 2014

This hotel is a good escape for a weekend. The rooms are amazing: luxury with style plus a great mattress. What we also liked very much was the Spa of the hotel and the indoor pool. The restaurant is good, but sort of pricy. A big disappointment was the reception without any the lack of hospitality skills or willingness to... More 

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Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Alexandru, We are very happy that you enjoyed our rooms, Spa & Wellness center and restaurants. Regarding your comment about our Reception Staff we always welcome constructive comments that support us to be consistent on our product and services. Please note that all of us here at Lighthouse Resort strive daily to achieve consistently and a high level of... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 13, 2014

The nice things are: location, view, spa - the royal massage - and very large nice room. But, you may find good food but not at the standards of a 5 star hotel and not much to choose. The beach is 15 minutes by car far from hotel, but there are shuttles. Be careful, even if you pay for an... More 

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Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Ovidiu, We would like to thank taking the time to post your comments on TripAdvisor. We are happy that you have enjoyed the location, the view, the spa center and your room. We highly appreciate your feedback especially when it comes to Food quality where we strive to be perfect. Kindly note that our All Inclusive formula includes free... More 

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 9, 2014

Staff is horrible. We did not try golf, so i am not commenting this. We arrived at evening and asked for a bell boy-the answer was short, they don't have. We booked all inclusive so i was inquiring about the beach. Even if it was 6th of september, they had one shuttle- one ride in the morning, one ride back.... More 

Was this review helpful? Yes 3
Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Raluca, Thank you for taking the time to post a review in Trip Advisor and for choosing Lighthouse Golf and Spa Resort! Nevertheless, I would like to profusely apologize for the inconvenience caused during your stay with us and the fact we were unable to meet your needs. Our staff always strives towards excellence and friendly services, so indeed... More 

Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 6, 2014

This very new hotel is close to Balchik in one of the less touristy areas of Bulgaria. The access by car is easy and the parking free of charge. The personnel is generally very friendly and well educated. The hotel itself is modern, nice and boasts good facilities such as outdoor and indoor pools, a large Spa-area and a gym.... More 

Was this review helpful? Yes
Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review

Dear Valuable Guest, It is great pleasure to read your positive comments posted in Trip Advisor for Lighthouse Golf & Spa Resort , property itself and facilities. We are delighted to hear that we’ve met your expectations. We have also taken your notes when it comes to room services and therefore we will be able to exceed your expectations next... More 

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Additional Information about Lighthouse Golf & Spa Resort

Address: 5 km after Balchik on E87 road, Balchik 9000, Bulgaria
Location: Bulgaria > Dobrich Province > Balchik
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Lighthouse Golf & Spa Resort 4.5*
Number of rooms: 180
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Also Known As:
Lighthouse Golf And Spa Resort
Lighthouse Golf Hotel Balchik

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